301 to 325 of 952 Customer Service Jobs in the UK excluding London

staff and students across the school and wider Trust environment, and help build, image and deploy Windows devices across our sites. Role Key Responsibilities: Service Desk & User Support Act as the first point of contact for IT support requests via phone, email, walk-up queries and the Trust … service desk platform Log, categorise, prioritise and maintain incidents and service requests accurately within the IT service desk system Provide first-line troubleshooting for common hardware, software, printing, Microsoft 365, Windows, Chromebook and network connectivity issues Support user account and access requests, including password resets, account unlocks ...

home Additional Requirement: Full UK driving licence and access to a vehicle About the Role: Our client is an established and growing IT Managed Service Provider, supporting a wide range of organisations with IT support, Microsoft 365 and cyber security solutions. They are looking for an experienced 2nd Line … Support Engineer to join their technical team in the Gloucestershire area. This is a customer-focused role suited to someone who enjoys solving technical problems, working across Microsoft cloud technologies and developing their experience within cyber security. You’ll work closely with customers to resolve technical issues, support their ...

service. Drive the experience. Deliver excellence. As our Service Owner Specialist, you'll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability … continuous improvement. This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services. Why you'll love this role Service Leadership - Own the performance and integrity of critical IT services. Operational Impact - Ensure ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

Bottomline is a global leader in business payments and cash management. This role is a customer-focused Technical Support Engineer who supports Bottomline's Financial Messaging platforms and services, sitting between front-line Support and Operations teams to resolve technical customer issues requiring deeper investigation and broader system … technical documentation, troubleshooting guides and internal knowledge articles Identify repetitive tasks and use scripting, automation tools or AI-enabled solutions to improve efficiency and service quality What You Need Experience in a technical support, application support, service operations or IT operations environment Strong technical aptitude and a structured ...

Support Engineer Whitehaven £25,000 - £27,000 per annum 37.5 hours per week We're looking for a friendly and technically minded Service Bar Technician/IT Support Engineer to join an onsite IT support team in Whitehaven. This is a great opportunity for someone with experience … Support, Desktop Support, Service Desk or a customer-facing technical role who enjoys working directly with users and resolving issues face-to-face. The Role You'll provide hands-on, walk-up IT support to end users, helping diagnose and resolve a variety of day-to-day technical ...

considered for the right candidate Contract Type : Permanent or Contract considered What you’ll do Provide infrastructure support across global operations, ensuring excellent customer service at all times Support and troubleshoot server, network and endpoint technologies across the business Investigate, manage and resolve infrastructure incidents, escalating where appropriate … progress updates and communicate risks, issues and recommendations to management Escalate critical issues that may impact business operations Maintain accurate records within the IT Service Management system Ensure service requests and incidents are managed within agreed SLAs Follow all company policies, procedures and QHS&E requirements Contribute ...

Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main point … contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical queries Record ...

Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main point … contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical queries Record ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

Your Mission Take the reins of my client's 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within … professional services environment. The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed through a service desk system and aligned to agreed SLAs and KPIs. ...

Service Desk Engineer Hull £27,000 - £30,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have a track record of providing … things IT and contributing to the smooth running of a networks, systems and hardware. You will have strong troubleshooting, problem-solving and customer service skills as well as the ability to adapt to evolving technologies and contribute to process improvements. This role will be primarily based in central ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements ...

excellent opportunity for a Licensing Operations Specialist with strong software licensing knowledge, particularly across Microsoft technologies, who thrives in a fast-paced, customer-focused environment. The successful Licensing Operations Specialist will play a key role in supporting sales teams, vendors, and customers by delivering accurate, compliant, and commercially competitive … licensing and other strategic software vendors as required. Maintain up-to-date knowledge of software licensing programmes, vendor policies, and commercial best practices. Qualify customer requests and engage directly with customers to fully understand their licensing requirements. Support specialist sales teams throughout the quotation and order life cycle. Ensure ...

become a valued part of the university support community while staying connected to the wider Technical Services team. Core hours will align to university service desk requirements, with support during important periods such as teaching, enrolment, examinations and events. You will be joining a role where your work … campus life. The Endpoint and Application Engineer is responsible for the day-to-day operational delivery of endpoint management, application packaging, deployment, remediation and service improvement activities within the University managed service across five campuses. Working as part of the Technical Services team, the Endpoint and Application Engineer ...

About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on our long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security … security, support strategic decision-making and help ensure the continued growth and success of the business. You will have significant input into technical standards, service development, technology selection and the future direction of our technical services function. Who We're Looking For You may currently be working ...

structured development and training programme, provide first line and remote support for computer users and central computer systems with the aid of ICT service management tools and network support software . This role is vital in ensuring that excellent management of incidents support the Trust vision in maintaining that … support to the users of the Integrated Care Organisation and its partners. The role involves the following activities: Logging, monitoring and escalating of incidents & service requests through to resolution; using technical knowledge, skills and experience based on ITIL best practice. Maintaining Incident and Service Requests, logging, monitoring ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months - FTC) Odevo UK | Hybrid | Competitive Salary + benefits Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone and remote support, alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Newcastle Strategic Solutions Limited is seeking an IT Service Desk and Support Manager to lead a high-performing IT support function. You will balance customer service with governance and compliance while shaping how colleagues experience technology. You will also drive improvements in self-service, knowledge management … service portals, working with incident, problem and service improvement teams to deliver value across the organisation. #J-18808-Ljbffr ...

Liberty Global Shared Services Centre. Sitting within the Enterprise Systems HCM Team, you will work with the HR Support Manager in managing incidents, defining customer requirements and you will ensure the change governance process is followed for any system or process activity. This will be a wide-ranging role … Liberty Global Shared Services Centre. You will be involved in providing 2nd line support for Oracle Fusion. You must be experienced in conforming to Service Level and Support Agreements, Audit, Security and Compliance standards, and maximising customer satisfaction. The role includes occasional travel to UK locations. What will ...