251 to 275 of 401 SLA Jobs in the UK excluding London

Line Support team and act as escalation point for networking issues. The role emphasizes service delivery, mentoring engineers, improving processes, and maintaining strong SLA performance. Immediate applications are encouraged. #J-18808-Ljbffr ...

review Windows requests, build and configure Windows Servers in VMware, patch systems, and ensure builds meet Fujitsu and customer standards while maintaining security and SLA adherence. You will work from a service desk context with ticket-based resolutions, participate in engineering meetings, and may engage in related projects as needed. ...

committed to delivering an exceptional customer experience. Main responsibilities Fault Diagnosis & Resolution Attend customer premises to investigate and resolve single-user FTTP faults. Support SLA performance for residential and business customers. Diagnose issues with ONTs, routers, internal wiring, internal fibre drops and customer-owned equipment. Test and verify optical power ...

existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain ...

deliverables, proactively resolving scope creep and contractual risk. Partner with Commercial and Legal teams during negotiations, renewals, and dispute resolutions. Monitor and report SLA/KPI delivery for internal leadership and clients, treating complete compliance as a non-negotiable success metric. Challenge cross-functional stakeholders (Sales, Delivery, Procurement) when commitments ...

strategy, evaluating vendor proposals critically, and making investment decisions with architectural confidence. Manage HPC capacity plans, hardware maintenance, support vendors, and contractor relationships, defining SLA design and the build-versus-buy decision for physical maintenance. Partner closely with scientists, computational specialists, and bioinformaticians to understand their workloads and ensure ...

join our UK team. You will provide 3rd line support for in-house applications, deploy updates, patches and hotfixes, and oversee hosting to meet SLA commitments. You will work as part of a Technical Operations team, driving CSI initiatives and sharing knowledge across the group. The role operates ...

support, incident resolution and platform administration for TIBCO and related interfaces. You will coordinate with vendors, security, and operations to maintain high availability and SLA compliance. Experience with JMS/JDBC/SFTP/SOAP/REST/JSON, SAP interfaces, and web/app servers (Tomcat/ ...

deploy, and maintain database systems and solutions Provide expert technical guidance to colleagues, stakeholders and customers Support database systems to ensure availability, performance and SLA compliance Manage database security, integrity, and compliance with data standards. Develop, implement, and maintain backup and disaster recovery procedures Deploy and configure database solutions into ...

software. Supporting and troubleshooting Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments. Investigating, diagnosing and resolving Voice and network incidents within agreed SLA tolerances. Troubleshooting network connectivity, performance and infrastructure issues. Supporting the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting both data and Voice ...

Build and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunities Lead quarterly business review meetings covering performance (SLA’s/KPI’s), customer satisfaction, innovation, quality and improvements Lead sales opportunities developed both directly through our Commercial team or through our strategic technology ...

client on-site — often across multiple locations — resolving complex issues, supporting VIP users, mentoring junior engineers, and driving continuous service improvement while maintaining SLA compliance. Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel … high priority/impact incidents. Manage own tickets throughout their lifecycle, prioritise work to meet SLAs, address aged/pended tickets, and monitor SLA compliance in real time. Keep customers updated throughout the incident lifecycle and accurately update the Incident Management System with progress and resolution details. Coordinate resolution ...

ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. What will you be responsible for? Identify system faults through electrical testing procedures and with ...

technology across sites in the UK. Based in around Gloucestershire, you’ll travel to pubs and restaurants, resolve hardware and software faults, and ensure SLA standards are met. With 18 months in field-based engineering, you’ll manage calls, provide updates, and work with a team to deliver reliable hospitality ...

technology across sites in the UK. Based in around Gloucestershire, you’ll travel to pubs and restaurants, resolve hardware and software faults, and ensure SLA standards are met. With 18 months in field-based engineering, you’ll manage calls, provide updates, and work with a team to deliver reliable hospitality ...

Desk Analyst in High Wycombe to deliver first-line IT support across the group. You will log, triage and resolve incidents, ensuring responses meet SLA targets while mentoring junior analysts. Responsibilities include prioritising tickets, handling major incidents, and contributing to knowledge base improvements. The role requires strong communication ...

work a 4 days on, 4 days off pattern and collaborate with IT and other teams to deliver a positive service experience while meeting SLA/KPI targets. No visa sponsorship is offered at this time. #J-18808-Ljbffr ...

connected-device incidents, delivering rapid resolution for VIP users and driving service improvement. You will work with client teams across multiple locations, ensuring SLA compliance and accurate incident updates. Responsibilities include building, configuring, and deploying desktops and peripherals, performing hardware upgrades, and providing #J-18808-Ljbffr ...

issues clearly and concisely in the call handling system · Respond to the customer in a timely manner and in accordance with the customer's SLA · To identify opportunities for service improvement or chargeable activities · To provide remote consultancy as and when required for Consulting customers · Liaising with the Board, Senior ...

Working closely with the Product Owner, planners and operational stakeholders, you'll play a key role in improving engineer utilisation, reducing travel time, enhancing SLA performance and driving adoption of the scheduling solution across the business. Key Responsibilities Optimise and tune IFS PSO scheduling rules across skills, territories, appointments, shifts ...

manage cases to utilise information for customer reports, to provide insightful and intelligent recommendations Facilitate recovery, following the resolution of incidents Work to SLA’s and KPI’s Document and close resolved security incidents according to agreed procedures #J-18808-Ljbffr ...

service issues are generated due to design flaws Service optimisation delivered & or service optimisation papers that are approved All solution designs are approved within SLA 360 feedback including from vendors - is supportive of the role and the incumbent is seen to be expert in the field of Digital solution architecture ...

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

deployment, configuration and troubleshooting of database technologies. Maintain documentation and mentor colleagues. Research into areas of technical interest. Drive operational excellence and maintain SLA to the business. As a member of the wider IT Operations Team, when required assist with supporting all areas of our Infrastructure including servers and networks. ...

leading geographically distributed, multi-disciplinary teams in enterprise SaaS or technology environments Proven track record managing offshore or outsourced delivery partners, including contract negotiation, SLA governance and performance management Broad working knowledge of cloud platforms, Kubernetes, CI/CD, networking and security, sufficient to challenge technical approaches and make informed ...