276 to 300 of 401 SLA Jobs in the UK excluding London

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage tickets, set expectations, and resolve within SLA Troubleshoot issues (memory errors, downtime, application issues) using Linux CLI and PostgreSQL Replicate and document bugs clearly for development teams Act as a trusted contact ...

experience Help to define the culture, community and growth as we build out the EMEA BDR function Owning speed-to-lead by hitting defined SLA response times High standards with CRM Hygiene, follow up and handover Generate quality sales opportunities through scheduling discovery meetings with target personas and decision makers ...

Calero in Edinburgh seeks a Junior MDM Analyst to deliver managed services within SLA using Calero software solutions. You will process customer requests, maintain market data inventory, and prepare reports. The role emphasizes data analysis, Excel proficiency, basic SQL, and strong communication with customers. You will join a global team ...

applications. You will coach staff, manage 1-2-1s, and drive performance improvements. You will lead release planning, data updates, incident handling and SLA adherence while promoting data standards and continuous improvement within the Software Solutions group. #J-18808-Ljbffr ...

support across schools and businesses in the East Riding. You will provide on-site and remote 1st and 2nd line support, ensuring services meet SLA requirements and corporate policies. Working to deadlines, you will assist in system upgrades, health checks, and patch management while maintaining security controls and data protection ...

Bupa is seeking a Supplier Relationship Manager - IT for a hybrid role based in Salford. You will onboard suppliers, manage governance, monitor SLA performance, and drive value through supplier relationships. The role focuses on regulatory compliance, risk management and continuous improvement across supplier interactions. The position offers a 6-month ...

support education technology for schools. You will resolve first-line technical issues, help staff and pupils, and learn to manage networks and devices under SLA guidelines. Working hours are 37.5 per week, with 8:00-16:00 or 8:30-16:30 schedules. The role offers hands-on experience ...

will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet SLA while participating in a 24/7 shift rota in a dynamic global tech environment. #J-18808-Ljbffr ...

incident response, and deliver permanent fixes through problem management. You will allocate work, forecast needs, review CAB changes, and coordinate transitions while maintaining high SLA/KPI delivery and strong stakeholder communication. DV clearance is required for this role. #J-18808-Ljbffr ...

various sectors. The role combines office-based days in Cheltenham with remote work and some UK travel. You will manage 2nd line tickets, drive SLA adherence, and own the end-to-end support experience. Experience with VMware, Citrix, Exchange Online and Active Directory is required; a UK driving licence ...

operating additive manufacturing equipment to develop components for robotics, sensing and AI-enabled systems, all on site. You will handle 3D printing across FDM, SLA and SLS, prepare print files in SolidWorks or Fusion 360, and contribute to prototype fabrication of electromechanical parts. UK security clearance is required for eligible ...

client is seeking an experienced Field Engineer to join their Scottish team of engineers based around Edinburgh, Scotland. Main Responsibilities SLA-driven EPOS and IT support for hospitality, retail, and healthcare outlets. Diagnosis and rectification of EPoS, networking, and network devices. Project work including AV, digital signage, and customer rollouts. ...

client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital ...

client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital ...

will also travel to factories to commission what you have built, support field engineers remotely, and pick up customer support tickets to SLA targets. Expect a mix of development, deployment and support throughout the year. Develop software to control advanced robotic food manufacturing systems Your skills probably already fit Databases ...

efficiently Requirments Proven experience as a project manager, with a track record of successfully managing multiple projects consisting of websites, digital products and SLA’s Exceptional communication and interpersonal skills, with the ability to build and maintain good working relationships with clients and team members Strong organisational and time management ...

using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong team working and team leadership skill … addition to those of Service Desk Engineer include: Action technically demanding, time sensitive, and VIP tickets. Ensure that tickets are dealt with according to SLA, whilst considering customer urgency and their wider needs. Assist with coaching and mentoring the Service Desk Engineers. Act as an escalation point for the Service ...

Service Desk Manager to support the overall objectives of the team and organisation. KEY METRICS FOR SUCCESS: Resolution of incidents and requests within SLA targets. Positive user feedback and high customer satisfaction scores. Accurate and comprehensive ticket documentation. Contribution to team and organisational goals. QUALIFCATIONS: Minimum of 6 months’ experience … Hands-on experience with a service management/ticketing tool and remote support software. Ability to work under pressure, manage multiple priorities and meet SLA targets. High attention to detail and strong organisational skills. A proactive, team-focused mindset and an eagerness to learn and grow. Right to work ...

queries are handled in a friendly, professional, and timely manner. Provide users with updates on ticket status and expected resolution times. Service Level Agreement (SLA) Adherence: Maintain a consistent focus on meeting SLAs for response times, resolution times, and overall service delivery. Track and report ticket progress, escalating issues when ...

decommissioned technology products, Asset Knowledge & Reporting Compile weekly operational metric reports, tracking key indicators like ticket volumes, resolution times, and Service Level Agreement (SLA) compliance rates, Extract and format performance data for monthly release management reports, tracking deployment success rates and emergency change volumes. Teams and Departments this role will ...

technical issues across smart metering devices, IoT connectivity and associated software platforms. Prioritise incidents, manage competing demands and work towards agreed service level agreement (SLA) targets. Coordinate escalations to second- and third-line technical specialists, engineering and product teams, maintaining responsibility for customer communication and case progress. Keep customers informed ...

will be supported Globally Act as the primary point of contact for customer escalation and service exceptions. Administer and manage EMEA Service Level Agreement (SLA) contracts including renewals, invoicing support and contract compliance. Provide commercial and operational support systems & parts sourced from non-Aylesbury, UK factories Create and maintain quotations ...

locations. Own Failure Review Board (FRB) activities and coordinate Root Cause Analysis (RCA) to help prevent recurring issues. Monitor and support Service Level Agreement (SLA) performance and change-management compliance. Maintain accurate site-specific documentation, service delivery plans and customer-site inventories. Work closely with airport and airline partners, airport ...

UK. This casual, zero-hours role requires on-site and off-site work, including night shifts, with a strong emphasis on safety and customer SLA adherence. You will diagnose issues, install and configure hardware, and ensure prompt service responses. Applicants should have proven field service experience, strong technical aptitude ...