1,601 to 1,625 of 1,811 Service Delivery Jobs in England

point of escalation for complex data integration challenges and provide coaching and mentorship to the Data Engineer, fostering high technical standards and consistent service delivery. This is a permanent role based at our Burford, Oxfordshire office. This is a hybrid role and you must be able to work from … everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a Technical Lead with 8+ years of experience in full-stack engineering (backend heavy) to lead … time data streaming (Kafka, RabbitMQ). Familiarity with AI operations (MLOps), model evaluation frameworks and A/B testing. Advanced experience with Azure Kubernetes Service (AKS), CosmosDB and API Management. Demonstrated success in building and scaling high-traffic, data-intensive platforms. Experience working in regulated industries where compliance ...

looking for a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success, continual improvement and major incident coordination, helping customers strengthen their security posture while ensuring exceptional service delivery. This … highly visible role that combines cyber security expertise, customer engagement and service leadership across SOC, SIEM, MDR, threat intelligence and incident response services. What You’ll Be Doing Act as the primary customer contact for managed cyber security services. Lead service reviews, governance meetings and operational forums with ...

delivering complex data migration projects? Would you like to use your expertise to support the safe transfer of patient records and help shape the delivery of healthcare services across the UK? We have an exciting opportunity for a Data Migration Lead to join our Clinical Systems team at HCRG … Data Migration Lead is required to join the Clinical Systems team at HCRG Care Group. This role involves leading the planning, coordination, and delivery of data migration projects to ensure the safe and accurate transfer of patient records. The candidate will manage project timelines, data integrity, and patient safety ...

Join OneAdvanced Mandate: To architect and engineer OneAdvanced's AI-native platform blueprint, unifying enterprise architecture with IQ platform delivery to drive a 6x delivery performance multiplier, accelerate Time to First Value (TTFV), deploy scalable, secure and resilient IQ platform services and maximise enterprise value at exit through … engine room of technical velocity, tasked with bridging high-level investment objectives with high-velocity technical execution. You are the technical visionary and delivery owner responsible for migrating the portfolio from traditional "systems-of-record" to an AI-native, platform-driven architecture, and for building the "OneStack" Agentic SDLC ...

Data Integration, but also ERP, PLM, some MES tool controls and both Oracle ERP and SAP based in Bristol The Digital & IT shared services delivery team is a delivery focused central IT team primarily working on enterprise systems. The SME is responsible for supporting the development … issues are dealt with in a timely and effective manner. What you will be doing: You will be reporting to the Head of IT delivery, working in a team of Subject Matter Experts, Solution Architects, Project Managers and external suppliers. Technical ownership and leadership in project teams, consisting ...

Unicard Limited in Poole is seeking a Service Desk Analyst to monitor service performance, coordinate with cross-functional teams and report on service delivery. You will apply ITIL best practices for service transitions, onboarding and stakeholder engagement, with a proactive approach to risk mitigation ...

Manager, Implemetation Services London hybrid The Manager, DealCloud Delivery is a services leader within Intapp's DealCloud business unit, responsible for overseeing client implementations. This role combines team leadership, delivery governance, and commercial support for the Services Sales team, ensuring high-quality outcomes across a portfolio of client … engagements. What you will do: Own the overall execution and delivery quality of a portfolio of client implementations, including resource staffing, resource forecasting, project budgets/profitability, and delivery team efficiency. Directly manage a team of Senior Consultants, Consultants, and Associate Consultants responsible for implementation delivery ...

work. This position requires flexibility, as you may occasionally need to work from any of our UK and European offices to meet service demands. THE TEAM The Addleshaw Goddard ITTraining Team is a key resource supporting 3,200+ employees globally. As the Firm continues to grow and invest … THIS ROLE The following list is not exhaustive but outlines the coreresponsibilities of the role. AI LITERACY, AWARENESS & RESPONSIBLE USE Lead the development and delivery of structured AI learning for colleagues at different roles, levels and stages of confidence. Deliver practical learning on AI literacy, opportunities, limitations, responsible ...

cloud‐native architectures. They will work closely with both internal and external stakeholders to ensure the successful execution of innovation initiatives and the delivery of robust technology solutions. With extensive experience in technology domains, this role serves as a trusted technical advisor, contributing to the development, support and enhancement … innovative service offerings. They will collaborate with cross‐functional teams to deliver support services, advise on technical strategies with business objectives and drive technology adoption and optimisation. Responsibilities Technical Expertise & Advisory Act as a technical expert and advisor on OCTO‐driven projects, providing support in areas like disaster recovery ...

clear objectives. Set priorities and allocate resources across operational support, engineering improvements and project delivery. Establish clear ownership, escalation routes and standards for service delivery. Support recruitment and identify opportunities to strengthen the team’s capabilities. Build effective working relationships with security, engineering and business teams. Improve incident, problem … change management practices, using service metrics to track progress. Develop and maintain an IT roadmap aligned with business growth, security requirements and operational needs. Assess the existing environment and prioritise improvements in reliability, scalability and user experience. Lead technology evaluations and make recommendations on tooling, architecture and investment. Manage ...

team, the role uses quality assurance methodologies, Root Cause Analysis (RCA), audits, and performance insight to identify improvement opportunities, strengthen controls, and enhance service delivery. The role supports the delivery of the Quality Assurance Framework and contributes to the organisation's Quality Management System by driving continuous improvement … using quality assurance measurements, Root Cause Analysis (RCA), audit findings, complaints, customer feedback, and operational insight. Lead procedure improvement activities, identifying opportunities to enhance service quality, compliance, operational efficiency, client outcomes, and risk controls. Conduct quality assurance reviews and internal audits, where required, to assess adherence to procedures, evaluate ...

scope, financial health, and quality standards are met while acting as a vital link between the customer’s business goals and Cisco’s strategic delivery objectives. You will be instrumental in driving continuous improvement through AI-enabled tools and methodologies, ensuring that every project is a catalyst for deeper … customer partnerships and sustained growth. Strategic Delivery & Lifecycle Management Lead large-scale, complex programs across the full project lifecycle. You will define the roadmap, execute the delivery plan, and monitor performance to ensure that all workstreams are synchronized with Cisco’s delivery standards and the customer ...

Labs, supporting our Voice and UCaaS products. You’ll use your expertise across Voice, UCaaS, CCaaS, and networking to resolve complex technical issues, improve service reliability, and deliver innovative solutions. You’ll play a key role in problem management, incident response, and automation, helping our teams diagnose issues quickly … solutions. Developing diagnostic tools and automation to improve efficiency and first-time resolution. Improving logging, monitoring, and alerting to identify issues early and increase service availability. Leading incident response and ensuring critical issues are assessed and resolved promptly. Testing functionality, performance, and fixes to maintain service quality. Leading ...

customer support with the day-to-day coordination of an ICT & Infrastructure team. You will be hands-on and actively involved in troubleshooting technical delivery while helping colleagues prioritise workloads, resolve issues and develop their skills. The role Provide hands-on support across Windows desktops and servers, Microsoft … networking, virtualisation and cloud environments. Coordinate engineering workloads, incidents, service requests and planned work to meet customer priorities and agreed service levels. Act as a technical escalation point, guiding engineers through complex troubleshooting and customer issues Support incident, problem and change management, maintaining clear communication and accurate documentation. ...

support our Client Success Managers across the end-to-end client lifecycle, from initial engagement and data onboarding through to ongoing relationship management and service delivery.You will develop a strong understanding of our clients, their objectives and how they consume and use our data. Working across both technical … helping to strengthen engagement, demonstrate value and drive satisfaction and retention.* Help coordinate a smooth and effective data onboarding experience across a range of delivery technologies.* Engage with clients to understand their business objectives, challenges and success measures, supporting delivery against agreed outcomes.* Work with technical ...

where automation adds value and where humans must stay in the loop. Software Engineering Excellence: Deeply passionate about best practices including agile, TDD, continuous delivery, microservices, event-driven architecture, domain-driven design, and operability. Modern Tech Stack: Knowledgeable and close enough to technology to guide architectures built … Guiding and approving architectural decisions and making high-quality build-versus-buy choices considering Total Cost of Ownership. AI & Agentic Innovation: Leading the development, delivery, standards, and architecture for customer-facing AI and agentic services. Delivery & Workload Management: Ensuring engineering teams consistently deliver high-quality, valuable work ...

Cognita is seeking a Head of IT Service Management to own the global IT Service Desk and ITSM capabilities, driven by AI and automation. You will build scalable ITSM across multiple regions, define KPIs, SLAs, and XLAs, and ensure safeguarding, cyber security and compliance are embedded in service ...

ensures that our clients feel valued and heard. We act with Integrity , to gain Trust and we Communicate well to deliver exceptional levels of Service ITCS. Client Success Advisor The Client Success team acts as the first point of contact for client's wanting to raise support incidents … requests. They are instrumental in setting the tone for our client relationships and are responsible for monitoring the delivery of high-quality customer service. Our Client Success Advisors work to ensure that exceptional levels of client satisfaction are achieved and maintained through a client centric approach and optimal effective ...

opportunity to work on a high-profile transformation initiative where User-Centred Design, accessibility and emerging AI capabilities are at the heart of service delivery. You'll work within multidisciplinary Agile teams alongside User Researchers, Service Designers, Product Managers, Architects and Engineers to deliver exceptional user experiences across … complex Defence environments. Key Responsibilities Lead UX and UI design activities across the full product lifecycle. Create user journeys, service blueprints, wireframes, prototypes and high-fidelity designs. Apply User-Centred Design (UCD) principles to solve complex user and business challenges. Collaborate closely with technical and non-technical stakeholders across ...

experienced Technical Architect looking to shape innovative digital services and software solutions We’re seeking a Technical Architect to lead the design and delivery of scalable, secure, and user-centric technology solutions. Working closely with multidisciplinary teams, you’ll provide architectural leadership from initial concept through to implementation, helping … impactful digital products.The RoleAs a Technical Architect, you will:Design solution architectures for complex software and digital servicesProvide technical leadership and guidance throughout the delivery lifecycleCreate and maintain architecture documentation, models, and design artefactsSupport development teams in implementing architectural solutionsDrive governance activities and ensure compliance with architecture, security ...

This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. You'll work as part of an established technical team, supporting a diverse client base and helping to resolve a wide range … maintenance tasks. Escalate complex technical issues where appropriate while maintaining ownership through to resolution. Maintain clear documentation and contribute to improving support processes and service delivery. Experience & Capabilities At least 2 years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. ...

regulators, customers, industry bodies, and key strategic partners. Operational Oversight Ensure operational excellence across all UK data center facilities, delivering maximum uptime, resilience, and service quality. Define, monitor, and report on KPIs related to availability, efficiency, maintenance performance, and service delivery. Ensure implementation and compliance with global operational … Regulatory Management Own and manage the UK operational budget, including forecasting, cost control, and financial performance. Drive cost optimization initiatives while maintaining performance and service quality. Ensure full compliance with UK legislation, including Health & Safety (HSE), environmental regulations, and energy compliance frameworks. Oversee governance, audit readiness, and regulatory reporting ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … with operational, security and business stakeholders, the Access Manager ensures adherence to security policies, contractual obligations, regulatory requirements and audit standards while enabling effective service delivery. Key Responsibilities Access Control Governance Manage the complete access control lifecycle for users, groups and service accounts. Define, maintain and enforce role ...

technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Senior Interaction Designers are specialists and practitioners across various design disciplines, including UX Design, Interaction Design, and Product Design. The role involves delivering … approach and technology-enabled critical services. Key responsibilities Scope Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with ...