351 to 375 of 1,805 Service Delivery Jobs in England

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Sibelco is seeking an experienced Service Delivery Manager to oversee IT services across Northern Europe, including sites in Talke. You will partner with business stakeholders, internal IT teams, and external providers to ensure service excellence and delivery against SLAs. You will lead regional IT projects, drive ...

Gold, APEX, Premium and Platinum support experience to strategic customers in the UK and wider EMEA region. The role combines executive customer relationship management, service delivery governance, support escalation leadership, renewal readiness, risk mitigation and identification of customer growth opportunities. Based in Staines office (hybrid), the role provides … Manage relationships for large, complex and strategic UK and EMEA customers acting as a trusted senior point of contact. Own the end-to-end delivery of Gold, APEX, Premium and Platinum support services. Lead customer onboarding and service activation, including the first Premium, Platinum, Gold or APEX meeting ...

individual triages and resolves complex defects, delivers configuration changes safely, and owns the movement of releases through test environments into production. The focus is service continuity: keeping business-critical asset management platforms stable, performant, and responsive to change throughout their operational life. The individual partners closely with implementation teams … repeat workarounds, Provide front-end application support to end users and client super-users, resolving usability, access, and data issues Maximo Configuration and Change Delivery Deliver configuration changes across Application Designer, workflow, escalations, conditional expressions, and security groups Develop and maintain automation scripts (Python/Jython, JavaScript) to extend ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will … work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services. This is not a hands-on configuration or development role. Instead, you will ...

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will … work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will … work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will … work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

5+ Years Employment type: Full time Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair ...

Academia The Technology Group (UK) is seeking a Problem & Service Delivery Manager to drive service quality, reduce recurring incidents, and improve ticket management across client environments. Based onsite in London, you will own and continuously improve Problem Management per ITIL; coordinate root-cause investigations and actions with … engineers and service teams. You will lead PM Boards, monitor ticket standards, and report on service quality metrics, aligning updates for clients and senior #J-18808-Ljbffr ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

security, reliability and cost management elements of our systems. Main duties and responsibilites The Platform Engineer works closely with Digital Workplace, Security, Infrastructure and Service Delivery teams to implement, maintain and support the organisation's endpoint management ecosystem. The role is responsible for ensuring endpoint devices remain secure … compliant, reliable and effectively managed throughout their lifecycle while delivering a positive user experience across the business. Ultimately, this role contributes to the delivery and continual improvement of device management services and workplace technologies that support the organisation's operational and strategic objectives. Support the administration, maintenance and continuous ...

rising to £46,970 Are you a skilled Team Leader with a background in IT and/or Audio-Visual support and service delivery? We have an exciting opportunity to lead a team focussed on the support of specialist and advanced IT equipment, software and solutions supported … Digital, Data and Technology Group ( DDaT ), enabling the team to make a significant contribution to the on-going development of an exceptional service, and to provide support within a changing business, research and technical environment. About the role You will lead a small team of second line IT Support ...

product and operational leadership, defines the product roadmap, and translates business priorities into clear, value led outcomes. Working closely with Finance, enterprise architecture, internal delivery teams, strategic partners and the wider business, the role ensures solutions are secure, resilient, compliant and aligned with enterprise strategy and standards. The role … aligned with enterprise standards and business strategy. Own and prioritise the product backlog, balancing business value, regulatory obligations, technical sustainability, cyber security and delivery capacity. Establish effective demand intake, assessment and change governance, providing clear recommendations and trade offs to support timely investment decisions. Partner with senior leaders across ...

client organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues … work seamlessly together to make that journey real, rather than treating the front-end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech ...

Interface Recruitment in Leeds is seeking a Service Delivery/Project Manager to oversee external IT service provision and deliver, at a hands-on level, IT programmes as part of the company’s improvement plan. You will liaise with stakeholders and lead cross-functional delivery across … infrastructure services. The role requires ITIL and a Project Delivery Qualification, a degree calibre, and a background in FS. 37.5 hours per week, contract to cover interim period with potential permanent hire. #J-18808-Ljbffr ...

team of security analysts and engineers to deliver high-quality services, respond to incidents, and improve operational performance. This role focuses on managing service delivery, supporting incident response, and ensuring operational efficiency within established frameworks and guidelines. Key Responsibilities Service Delivery Manage and oversee SOC operations … delivery of managed security services to clients. Monitor service performance against SLAs and KPIs, ensuring consistent and high-quality execution. Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments. Serve as the escalation point for client concerns and day-to-day operational issues. ...

Elevate Cloud, based in Chippenham, is seeking a Service Delivery Manager to lead the day-to-day delivery of our technical services and oversee the Technical Services team. The role ensures our clients receive consistently high-quality service through our support desk, on-time project delivery … smooth onboarding of new clients. You will coordinate engineers, manage workloads, prioritise tasks, and escalate issues as needed while maintaining a culture of service excellence. #J-18808-Ljbffr ...

data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Workday Senior Consultant, you will support the delivery of Workday-enabled HR transformation programmes within our Employee Experience & HR team. You will help clients improve HR processes, employee experiences and service delivery through business analysis, solution design, implementation support and strategic advisory services. Working alongside HR, business and technology stakeholders, you will help organisations maximise the value of their Workday investment across areas such as HCM, Talent, Learning, Journeys, Reporting and Employee Experience. In this role you will: Conduct ...

Positive Solutions Limited is seeking a Service Desk Analyst to join their growing team. As a Service Desk Analyst, you will be responsible for providing first-line IT support and excellent customer service to users across the organisation. This includes resolving incidents, fulfilling requests, and escalating issues … necessary. The role contributes to maintaining a high standard of service delivery and supports compliance with organisational policies, including ISO 27001 and ISO 9001 standards. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since 1993 and has more recently expanded ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...

scheduling across BAU/project work, including recruitment and onboarding Drive team excellence through training programs, career development paths and continuous improvement Technical Direction & Service Excellence Provide technical leadership for complex infrastructure challenges, including platform maintenance, optimization and architecture decisions Lead monitoring, backup and patch management improvements while ensuring … robust incident response Partner with Service Desk Management to optimise service delivery and response times. Projects & Change Deliver strategic infrastructure initiatives, including process improvements and new technology implementation Manage project resources and timelines while building cross-business relationships Drive technical knowledge sharing and documentation across departments This ...

forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by: A future-state Business Process Outsourcing (BPO) service model Oracle Fusion enterprise solutions Best-of-breed SaaS products across Payroll, Recruitment and Workforce Management/Rostering This is a mission-critical programme combining … Doing Lead End-to-End Transition & Transformation Own the full lifecycle of a complex transformation programme, from mobilisation through to steady-state service delivery Establish and lead a Transition Programme Office (TPO) and integrated governance framework Ensure successful transition into a BPO operating model, including service acceptance ...

Essential Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments. Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks. Experience using delivery and project management tooling such as Jira … Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting. Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams. Strong leadership and team management capability, with experience leading multidisciplinary teams across ...