351 to 375 of 593 Service Delivery Jobs in England

Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient … base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer ...

technical authority across cloud, on-prem and front-end platforms in a 24/7 operational environment? This role sits at the heart of service reliability, where you will diagnose and resolve complex, high-impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point … will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services. You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers. Alongside hands-on technical problem ...

with a bonus of 10% Deliver and continuously improve core recruitment processes, including sourcing, interviewing, selection, and onboarding. Support the delivery of the functional Talent Acquisition Process & Technology roadmap to meet business requirements. Drive the execution of annual and ad-hoc hiring cycles, partnering with relevant functional owners. Mature … grow service delivery models, including shared services, recruitment automation, AI enablement, and tiered support structures. Lead cross-border recruitment integration efforts for M&A, new country entries, and organizational restructures. Foster a culture of continuous improvement, customer orientation, and data-driven decision making in recruitment. Lead and develop ...

opportunities to introduce automation, streamline processes and remove inefficiencies. This includes driving the use of technologies such as RPA and M365 tooling to enhance service delivery, optimise workflows and reduce manual effort across the organisation. You will lead and develop a multidisciplinary team, bringing together specialists across automation … effectively embedded and aligned with business needs. In addition, you will take ownership of a portfolio of improvement initiatives, developing robust business cases, overseeing delivery from design through to implementation, and ensuring clear governance and reporting is in place. You will engage with senior stakeholders, providing visibility on progress ...

Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. The Role Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk … function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. Key Responsibilities: Act as the primary 3rd Line ...

Birmingham, responsible for developing, producing and maintaining management information to support commercial and operational decision making, including client KPI monitoring, performance tracking, project delivery and contract mobilisation. You will promote the effective use of systems such as MCM within the Birmingham branch, while continuously identifying opportunities for process improvements … captured, reported and maintained accurately in line with standard operating procedures Produce regular and ad hoc reports to monitor client KPIs, contract performance and service delivery outcomes Support contract set up, reporting requirements and mobilisation activity through accurate data analysis and system input Develop dashboards and performance reports ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

delivering high‐quality technical support and implementation assistance for Moody’s Insurance enterprise software solutions, while embedding AI‐enabled ways of working to improve service quality and customer outcomes. Provide high‐quality technical support and implementation assistance for enterprise software solutions, ensuring an excellent customer experience Deliver technical support … speed and consistency of issue resolution Collaborate closely with Product, Engineering, Cloud Operations, and Customer Success teams to resolve customer issues and continuously improve service delivery Build a strong understanding of customer workflows, business processes, and operational challenges to provide effective, context‐aware support Contribute to knowledge‐sharing ...

Cyber & Network Security Manager We are seeking an experienced Cyber & Network Security Manager to lead the delivery of all security operations, drive cyber incident response, and provide enterprise-wide oversight of network security. This is an operational leadership role at the centre of the cyber defence function. You will … organisation from evolving threats while ensuring security controls remain effective, resilient, and aligned to business objectives. Key Responsibilities Lead the day-to-day delivery and continual improvement of Security Operations Centre (SOC) services. Act as the senior operational escalation point for cyber security incidents and major security events. ...

technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st/2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with … responsibilities: Provide day-to-day support as a 1st/2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support ...

mission-critical ServiceNow platform used across the organisation. In this role, you will be part of a team that maintains platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues. You will connect closely with engineering, operations, and business teams to enhance and support reliable … service delivery in a regulated environment. This is a role where you can contribute meaningfully, share ideas, and support the strategic vision, while being part of a supportive and inclusive team. What we’ll offer you A healthy, engaged and well-supported workforce are better equipped ...

Support Manager London | Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering … Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You’ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Enterprise Windows ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Enterprise Windows ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Cisco switching ...

data systems Act as a strategic advisor on the BP UK, aligning technology capabilities with energy market demands Drive automation and efficiency in IT service delivery and support Manage relationships with vendors, exchanges, and technology partners Lead IT governance initiatives, including architecture reviews and investment prioritisation What … cybersecurity in trading environments Master’s degree in Computer Science, Engineering, or a related field Strategic thinker with a hands-on approach to delivery Strong business acumen and understanding of energy markets Excellent communication and stakeholder management skills Passion for innovation and emerging technologies Job Based In London ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...

appoint a talented Modernisation Business Analyst on a Contract basis. As a Modernisation Business Analyst, you will play a critical role in supporting service transformation, financial recovery and organisational improvement. What's on offer: Salary: 350 a day negotiable based on experience please submit your CV with the rate … Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Conduct detailed operational reviews to understand how services currently function Analyse service delivery models, operating processes and organisational structures Support the development of service redesign proposals and transformation initiatives Develop costed transformation options, including ...

search for an experienced Field Services Manager. This is a hands-on leadership role, responsible for managing a team of field engineers, overseeing service delivery, handling technical escalations, and supporting customers across a Managed IT environment. Required Experience Previous IT Team Lead, Field Services Lead or Technical Support ...

Line, Technical support, Customer support, Logfiles, Scripting, PowerShell, Bash, Python, Azure, API's, SQL, ITSM (Halo, Jira, ServiceNow), Problem Solving, Incident Management, Service Delivery, Customer Focussed Great new permanent opportunity for a Tech Support Specialist to join our client. Based in SE England, the role is home-based ...

operations Experience delivering and managing IT projects from planning through to completion Good understanding of Microsoft technologies, infrastructure, networking, and IT service delivery Strong stakeholder management and communication skills Ability to balance strategic planning with hands-on leadership Experience working within a financial services environment is advantageous ...

Support IT projects, upgrades, migrations, infrastructure improvements and wider business systems initiatives. Work with the outsourced MSP to support effective 1st and 2nd line service delivery Support backup, disaster recovery, patching, monitoring, vulnerability remediation and system hardening activities Assist with IT requirements relating to ISO 27001, TISAX ...

enhanced reporting Manage integrations and financial data flows across platforms Partner with Finance, IT, and business teams to deliver change Oversee vendors and service delivery against SLAs Lead UAT, change management, and release processes Support users through training, documentation, and ongoing improvement Required Experience Deep specialisation in Netsuite ...

enhanced reporting Manage integrations and financial data flows across platforms Partner with Finance, IT, and business teams to deliver change Oversee vendors and service delivery against SLAs Lead UAT, change management, and release processes Support users through training, documentation, and ongoing improvement Required Experience Deep specialisation in Netsuite ...