601 to 625 of 1,326 Service Delivery Jobs in England

from start to finish. Maintain accurate and useful technical documentation covering client environments, configurations and processes. Work closely with wider technical teams to improve service delivery and resolve complex issues. Make effective use of AI tools and automation to improve efficiency and reduce repetitive manual work. Participate … This is a great opportunity for an experienced Support Engineer who wants a role that combines hands-on technical work, client engagement and project delivery , rather than being purely desk-based. You’ll have the opportunity to work across a varied range of technologies and environments, build strong client ...

depending on experience) OS Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … Ordnance Survey’s digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions, ensuring ...

technical career to the next level? We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud 'Delivery' team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities. The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

deployment & provides organisations with confidence in multi-vendor private 5G solutions. The initial focus of this role will be to lead the successful delivery & commercial development of the AIM project. The role will play a key part in ensuring project outputs are translated into market-ready services that support … with potential to grow a new business line for WM5G. Purpose The purpose of this exciting role is twofold: First to lead the successful delivery of the AIM project against its contractual objectives – working closely with vendors, manufacturers, delivery partners, Government, regional stakeholders and others – to deliver ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team in Hebburn. This … excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests are managed efficiently while maintaining outstanding ...

opportunities to reduce total cost of ownership, improve working capital and drive greater efficiency across our indirect spend. Lead high-value commercial negotiations covering service contracts, rate structures, SLAs, terms and conditions and multi-year agreements. Build strong, strategic relationships with key suppliers, moving beyond transactional procurement to develop … partnerships that support innovation, service and continuous improvement. Establish clear supplier performance measures across quality, service, delivery, compliance, cost and sustainability. Use data, market intelligence and benchmarking to identify opportunities and provide stakeholders with clear commercial insight to support decision-making. Strengthen supplier and category risk management ...

Services Senior Manager The Research & Information Services Manager leads the Research & Information Services team of five. This is a hands on role, ensuring the delivery of high-quality legal, business and market research services across the firm. The role sits within the Firm’s Knowledge Function and reports … insight. Working closely with colleagues across Knowledge, Client Development & Marketing, the Family Office, Procurement and other business services teams, the role combines people leadership, service development, innovation and supplier management within a rapidly evolving legal and technology landscape. Basic service delivery elements of the team’s work ...

Visit to learn more. About the role We are seeking an outstanding Executive/VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

outcomes Enable more coordinated and responsive care pathways across systems Embed continuous innovation and improvement into frontline practice About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

continued growth, we are looking for an experienced and commercially aware Technical Support Manager to lead our pump repair workshop and field service operations. This is an exciting opportunity for a technically skilled engineering professional who combines strong leadership capabilities with commercial awareness and a passion for delivering exceptional … customer service. The Role As Technical Support Manager, you will oversee the delivery of high-quality technical support services while driving operational efficiency and commercial performance. Acting as a key link between customers, sales teams, and technical personnel, you will ensure repairs and service activities are completed safely ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

assure aspects of Project Management Integration such as Risk & Opportunity ManagementThe role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management OfficeCommon Role AccountabilitiesContribute to a culture of delivery excellence across … delivery communityAct as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activitiesUndertake the common administrative and management support activities for projects, programmes and portfoliosProduce management information, including scenario modelling, in direct support ...

customer-facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose … application issues • Manage tickets through Jira Service Management • Provide customers with product, usability and troubleshooting guidance • Escalate more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What ...

customer-facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose … application issues • Manage tickets through Jira Service Management • Provide customers with product, usability and troubleshooting guidance • Escalate more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. Lead and inspire high ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. • Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. • Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. • Lead and inspire high ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022. Job Summary: We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...