651 to 675 of 1,320 Service Delivery Jobs in England

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms Analyze and monitor network performance providing impactful options for optimization, efficiency … resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of data centre technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of delivery and are trusted to work on some of the UK Government's most important and sensitive projects. Roles and Responsibilities Collaborate with clients … develop strategies for future ICT service delivery, aligning with Government strategies. Define end-to-end architectures, including Business, Applications, Data, and Infrastructure. Create comprehensive User and Service Requirements Documentation. Deliver key Concept and Assessment Phase products. Support large ICT procurements by developing procurement documentation, evaluation strategies ...

global operating model and cultural framework designed to unify the firm's services, teams, and technologies under a single, integrated client delivery platform. In UK&I OneJLL enables seamless collaboration across service lines — including Project & Development Services, Consulting, Capital Markets, Leasing, Facilities Management, and Property Asset Management … feet of real estate and has averted more than 112,700 metric tons of CO2 emissions by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, property management and lease administration. Our vast multi-year relationships span ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

more core aspects of IT, including Enterprise Architecture, IT Operating Model, IT Strategy and Governance, Systems Integration and Application Development, IT Service Delivery, IT Infrastructure, IT Financials and Data. Excellent problem-solving skills. Programme and Project Management expertise with demonstrable experience in managing and being responsible … delivery of successful programmes. Strong communicator (verbally and written) and presentation skills. Experience of delivering high-quality reports and presentations. Analytical mindset and the ability to provide insights based on experience on IT aspects of transactions that are relevant and valued by clients and readers. Strong team leadership skills ...

deliver measurable business value. The Opportunity You'll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … Strong pre-sales, solution design and solutioning experience , with a track record of shaping and winning complex enterprise engagements. * Key Requirement: Deep ServiceNow HR Service Delivery (HRSD) experience , with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising platform value. ...

teams within Community & Environmental Services department, under a planned carrousel arrangement, working under supervision and guidance to develop skills, knowledge and experience to provide delivery of a friendly, helpful and efficient service to the Council’s internal and external customers. This could include face to face service delivery as well as by telephone and electronic means. Training At the end of the two-year programme, it is anticipated that Apprentices will become employment ready and will be given the opportunity to apply for available permanent employment opportunities within the District Council. Apprenticeship Standard Business administrator ...

give our clients, and our colleagues, the best possible experience of Aztec’s client servicing applications suite and to strive to deliver a service offering that differentiates us from our competitors.The role involves a range of tasks from creating requirement documents alongside members of the client-facing teams, configuring … applications and introduce new tools that enhance efficiency, scalability, and client satisfaction.**Vendor and Partner Management:*** Build strong relationships with third-party vendors, ensuring service delivery meets performance, security, and cost-effectiveness standards.* Oversee vendor roadmaps and developments to align with Aztec’s operational needs, advocating ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

services, you'll be expected to embrace AI-enabled ways of working, using approved AI and automation tools to enhance productivity, accelerate analysis, improve delivery quality and support better client outcomes, while always applying human judgement and responsible AI practices. You'll also help clients identify opportunities to embed … enabled capabilities into programme delivery and future operating models where appropriate, supporting innovation while maintaining robust governance and oversight. What You'll DoLead complex WAM transformation initiatives spanning Front, Middle and Back Office, coordinating business, operations, technology and change teams to deliver successful outcomes. Drive Operational Excellence initiatives, identifying ...

resolution and asset care Collaborating cross functionally to resolve operational issues Leading root cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance … response planning and incident management Supporting infrastructure, energy and building services projects Monitoring budgets, reporting KPIs and driving continuous improvement Managing labour, Opex and service support budgets circa £5M Overseeing procurement of parts, materials and critical stock Delivering automation and facilities projects, upgrades and modifications The Person: Extensive experience ...

Role: 111 Contact Centre Team Manager £34,188 per annum We are seeking an experienced and proactive Operational Team Manager to oversee real-time service delivery within our busy Integrated Urgent Care (IUC) contact centre. Leading a multidisciplinary team of Health Advisors and Clinical Advisors, you will … achieved in a fast-paced, patient-focused environment. As a key operational leader, you will monitor demand, manage workforce deployment, and respond to changing service requirements throughout the day to maintain service continuity and performance. Working closely with Team Managers, Continuous Quality Improvement (CQI) teams, and national operational ...

point of contact for engineers, Project Managers, customers, and internal teams, helping to diagnose technical issues, coordinate information, and ensure projects and service activities are delivered efficiently and to a high standard. The Role As a Technical Support Engineer, your responsibilities will include: Acting as the first point … technical queries during installation, servicing, commissioning, and aftercare. Escalating complex technical issues to senior engineering teams where required. Supporting the planning and coordination of service activities. Maintaining accurate technical records, databases, and documentation. Reviewing service reports and technical information for accuracy and completeness. Supporting compliance and quality assurance ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast‐paced and dynamic legal landscape. Key Responsibilities Serve … Europe. Monitor legal market pricing trends, client procurement expectations, competitor approaches, legal operations practices, and the impact of technology and artificial intelligence on legal service delivery, pricing models, and matter management. Provide training and coaching to partners, associates, and professional staff on pricing strategy, law firm economics, matter ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … needs Analysing user stories and translating these into deliverable working solutions and complete test scenarios Lead or assist with the design, development, testing and delivery of functional solutions within Salesforce, prioritising scalable, declaratively developed solutions Participating in user acceptance testing sessions Delivering user training Creating relevant user and administrator ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd/3rd line role within ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with Product Managers, Service Delivery Managers, and stakeholders to support the end-to-end product onboarding journey. ITSM & Service Operations: Log, manage, and resolve Changes, Incidents ...

Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with Product Managers, Service Delivery Managers, and stakeholders to support the end-to-end product onboarding journey. ITSM & Service Operations: Log, manage, and resolve Changes, Incidents ...