651 to 675 of 1,805 Service Delivery Jobs in England

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

improvement of our information management and collaboration platforms. Manage the IT Helpdesk and act as the escalation point for complex technical issues. Introduce practical service management disciplines and performance standards, so service delivery is structured, repeatable and measurable. Drive continual improvement in service quality, resilience … compliance role. Practical experience of operating an ISO 27001-aligned management system and supporting external audits. Experience managing or leading an IT helpdesk or service desk, with a good understanding of service management practices. A solid technical background across Microsoft 365, SharePoint, Windows Server and endpoint management, with ...

with just two days per month required on-site in Leeds and the remainder working remotely . We are looking for a commercially aware, delivery-focused Product Manager with proven NHS experience , who can lead the development and improvement of complex digital products and services within a healthcare environment. … deliver user-centred digital solutions, balancing strategic priorities, operational requirements and technical considerations. Key Responsibilities Define, develop and manage product strategies, roadmaps and delivery priorities aligned with organisational objectives. Lead the end-to-end product lifecycle, from discovery and development through to delivery and continuous improvement. Collaborate with ...

work within agile product teams, you will deliver innovative design and solutions architecture for applications and servers. You will drive the design and delivery of high-end solutions within a wider team of likeminded professionals. You’ll work closely with the software development teams based in Leeds, the head … development strategy. Ensure alignment of IT strategy and business strategic goals, and the translation of the strategy into a comprehensive and flexiblearchitecture. Ownership and delivery of all artefacts, including a roadmap; plans for Business, Data, Applications and Technology; plans for key platforms and services. Translation of those plans ...

Location: Barway, Cambridgeshire Full Time Are you passionate about technology and delivering exceptional customer service? Do you enjoy solving problems, helping people, and being the go-to person when support is needed? If so, we'd love to hear from you. At G's Fresh, we're looking … proactive and customer-focused Service Desk Analyst to join our Business Systems team. As the first point of contact for IT support across the business, you'll play a key role in ensuring colleagues receive fast, effective, and professional support. What You'll Be Doing As a Service ...

Advertisement: In-house Service Technician Location: High Wycombe, UK Working Pattern: Full Time - 40 hours a week Salary: £32K Our client, a renowned leader in the field of measuring and monitoring instruments, is seeking a dedicated In-house Service Technician to join their dynamic service team … technology and a knack for problem-solving, this could be the perfect opportunity for you! Key Responsibilities: Assess customer instruments upon arrival at the service lab, ensuring a thorough evaluation. Maintain accurate records of all operations in SAP and other systems, reflecting diligence and attention to detail. Perform service ...

customer-focused solutions are developed. you will be managing asset inventories, planning device replacements and providing forecasts to support budgeting. you will be conducting service reviews, producing performance dashboards and increasing visibility of service delivery. you will be supporting service improvement plans and assisting the Head … customer experience improvements. What We’re Looking For Qualifications: You will have strong technical experience and the ability to work effectively within information technology service environments. Experience : You will have demonstrable experience in information technology service delivery management, compiling management reports, project management, customer service ...

scheme plus much more The role in a nutshell: Lead and manage the UK focused IT functions within TFSUK, including Governance, Projects/Change Delivery & Operations. The Department: Business Technology Solutions (BTS) comprises around 50 heads delivering IT Services to TFS UK, Kinto UK and other sister companies … manages the infrastructure for Kinto UK as well as providing Cyber Security services across the Europe & Africa Region. This role is focused on the delivery and running of the IT Services for TFSUK’s Domestic Business. The Role: Partnering with the Head of BTS & InfoSec to jointly lead ...

ITSM Reporting Specialist is responsible for delivering actionable insights, operational reporting, and executive-level dashboards that enable data-driven decision making across Enterprise Service Management processes. This role serves as the primary owner for ServiceNow reporting, performance analytics, KPI governance, and service management metrics. In this role … opportunity to: Design, develop, and maintain ServiceNow reports, dashboards, scorecards, and Performance Analytics solutions that provide operational, management, and executive visibility into IT service performance. Develop and automate ITSM reporting and KPI frameworks, delivering actionable insights on incident, problem, change, request, knowledge, CMDB, asset, and service catalog performance ...

reliably, delivering a seamless experience for clients and users. Working closely with the wider AV team and senior technicians, you will help maintain high service standards, resolve technical issues and contribute to the continuous improvement of AV services. You will also have the opportunity to support and mentor junior … relating to presentations, meetings and broadcasts. Incident Management and Equipment Maintenance Log, manage and track technical incidents through the onsite ticketing system. Respond to service requests promptly and ensure issues are resolved within agreed timescales. Identify, report and troubleshoot equipment faults, escalating more complex issues where necessary. Assist with ...

clients. This Position focuses exclusively on internal colleague support. You will take ownership of the day-to-day helpdesk operation, resolving technical issues, managing service requests, administering user accounts and supporting our Microsoft-based endpoint environment. Alongside hands-on technical support, you will be responsible for maintaining effective helpdesk … managed consistently from initial report through to resolution. We are looking for someone who combines strong troubleshooting skills with a proactive, organised approach to service delivery. You should be comfortable working independently, making decisions within established policies and procedures, and collaborating with the wider IT team when issues require ...

00. Purpose To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions … contributing to the continuous improvement of Cingularity's services, including through automation and AI. This role requires a strong blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...

mail) regularly as contact is usually made via this method. If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults … include Deliver the role of Senior Infrastructure Engineer in accordance with the agreed Role Profile and Objectives. Be responsible to the Head of IT Delivery, for the efficient and effective support of IT systems and services throughout the Trust as relates to IT Servers. Develop, contribute towards and implement ...

quality infrastructure projects. We are seeking a proactive, technically skilled professional who can work collaboratively with IT teams and business stakeholders to ensure exceptional service delivery and maintain a reliable, secure and high-performing IT environment. TheRole Provisionof BAU Infrastructure support to internal stakeholders. Ensure optimal availability … performance ofcritical infrastructure components and applications. Actas a key internal technical resource for major change projects. Workclosely with 3 rd party vendors to ensure service provision andproject delivery falls in line with business expectations. Actas an escalation point for complex support issues. Monitorthe overall health of the infrastructure ...

Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks … defined within the Service Level Agreements. Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues. Provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course ...

operations systems, bridging UK Operations, Commercial teams, and Global Technology leadership. Act as the senior in-country technology leader, establishing governance frameworks, KPIs, and delivery processes that connect regional priorities to global strategy. Manage vendor performance, contracts, and service delivery, representing Fanatics International in partner and stakeholder … systems. Assess and adopt emerging technologies and regional solutions that support scalable growth and operational excellence for Fanatics International. Contribute to continuous improvement of delivery frameworks and governance processes that raise the bar for technology execution across the UK. Ownership & Execution (Determined & Relentless Mindset) Own full accountability for supply ...

Reporting to the service delivery manager the role will lead the day to day activities of the Desktop and Applications support team in line with recognised standards on a global basis, achieving agreed SLA’s and KPIs. Daily supervision of the Desktop and Applications support team, managing workload … problems as they arise Set and monitor team KPI’s and individual behavioural objectives Conduct regular 121 and team meetings in conjunction with the Service Desk Manager to understand and develop team capacity Work with the Service Manager to continuously improve the Desktop and Applications support operations. Manage ...

Working Group, act as the organisation's AI subject matter expert, and help business teams identify opportunities to improve productivity, efficiency and service delivery through the use of AI and automation technologies. As a regulated business and member of the Royal Institution of Chartered Surveyors (RICS), the responsible … birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days ...

employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. You will play a key role … facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning delivery and solving real user problems. YOUR NEXT CHALLENGE Responsibilities: Partner with the Head of Product to deliver the agreed product roadmap Own and manage ...

Director/Lead SFIA Level 6 Role Summary The Governance and Assurance Director is a senior client-facing leadership role responsible for the strategic delivery of governance, risk, compliance and assurance services across complex client environments. The role provides executive-level advisory services to client leadership teams, establishing trusted … assurance practices. As a senior member of the Security Practice, the Governance and Assurance Director is accountable for leading multidisciplinary teams, developing capability, assuring delivery quality, supporting business growth and ensuring successful client outcomes. The role requires extensive experience operating within complex, regulated and critical national infrastructure environments, providing ...

colleagues working in this directorate have a hands on role in daily operations & a strong understanding of how we work. The Information, Facilities and Service Development (IFSD) team supports ORR in achieving its strategic objectives by providing high-quality IT and digital services, ensuring information is managed effectively, maintaining … business continuity, enabling colleagues to work safely, securely and effectively wherever they are based. ORR has an internal technical operations team alongside an external service desk, working in partnership with external providers that deliver network and application support. Reporting to the Senior Technical Lead, the 3rd Line Engineer ...

part of something that’s still evolving. Technology at Halfords is at a turning point. We’re modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business … strategy and roadmap. This role combines deep technical expertise with leadership, stakeholder management and organisational influence. You'll work closely with Infrastructure, Security, Identity, Service, Procurement and external partners to define standards, improve security and compliance, simplify support models and establish clear ownership across the organisation. ...

part of something that’s still evolving. Technology at Halfords is at a turning point. We’re modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business … strategy and roadmap. This role combines deep technical expertise with leadership, stakeholder management and organisational influence. You'll work closely with Infrastructure, Security, Identity, Service, Procurement and external partners to define standards, improve security and compliance, simplify support models and establish clear ownership across the organisation. ...

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP)/Value-Added Reseller (VAR) approach. Our concept, “Technology, done differently”, embodies our belief that the way our customersconsume and utilize technologyshould innovate at the same … delivers alpha-accelerating business transformation. The Role As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. This role is critical to our service delivery model and customer experience. You will ...

alongside the IT team to investigate and resolve escalated issues.Support Microsoft 365 and the wider business systems environment.Take ownership of relationships with external IT service providers, monitoring service delivery, and coordinating changes.Support ERP, finance, CRM and order processing systems, including SAP and Salesforce where applicable.Apply programming knowledge … broaden their responsibilities and move towards IT management.You will have the opportunity to build your knowledge across infrastructure, business systems, supplier management and project delivery, while taking on increasing responsibility within a small team.To Contact Direct:Jasmine Williams – Commercial Director0151 209 2050At Aspion, our core values have been built ...