701 to 725 of 1,805 Service Delivery Jobs in England

recovery and resilience across critical systems and international operations. Manage IT risk, access controls, security standards and technology compliance requirements. Develop appropriate governance frameworks, service‐management processes and performance metrics. Ensure effective management of external IT service providers and technology partners. 6. International IT Operations & Integration Coordinate technology … strategy and execution across the Group's international subsidiaries and operating locations. Establish appropriate standards for systems, processes, infrastructure and IT service delivery while accommodating local business requirements. Lead the technology integration of newly acquired entities and support the harmonisation of applications and infrastructure. Identify opportunities to consolidate ...

deliver excellent customer service. You will help set priorities, encourage collaboration and knowledge sharing, and identify better ways of working to enhance the service provided across the business. Key Responsibilities Coach, support and develop the Digital Services team, encouraging knowledge sharing, mentoring and continuous learning. Create an inclusive, collaborative … team environment where people feel supported and motivated to succeed. Help prioritise workloads, resolve customer issues and coordinate service coverage, including the out-of-hours rota. Build strong working relationships across IT teams, business functions and senior stakeholders to improve service delivery and support positive change. Identify ...

deliver excellent customer service. You will help set priorities, encourage collaboration and knowledge sharing, and identify better ways of working to enhance the service provided across the business. Key Responsibilities Coach, support and develop the Digital Services team, encouraging knowledge sharing, mentoring and continuous learning. Create an inclusive, collaborative … team environment where people feel supported and motivated to succeed. Help prioritise workloads, resolve customer issues and coordinate service coverage, including the out-of-hours rota. Build strong working relationships across IT teams, business functions and senior stakeholders to improve service delivery and support positive change. Identify ...

/CD automation, networking and security governance, monitoring and resilience, and supporting Linux/Windows Server/VMware hybrid estates — all within ITIL-aligned service delivery. Senior-level engineers additionally act as the escalation point for complex incidents, drive continuous improvement, and mentor other engineers. Due to the nature … Operate, support, and troubleshoot production on-premise\Azure environments across compute, storage, networking, identity (Entra ID), and PaaS services — including VM/VMSS, App Service, Azure Functions, API Management, Azure SQL, Storage, and Key Vault. Execute service requests and changes within defined scope and SLAs (e.g. Front Door ...

About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on our long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security … security, support strategic decision-making and help ensure the continued growth and success of the business. You will have significant input into technical standards, service development, technology selection and the future direction of our technical services function. Who We're Looking For You may currently be working ...

About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on our long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security … security, support strategic decision-making and help ensure the continued growth and success of the business. You will have significant input into technical standards, service development, technology selection and the future direction of our technical services function. Who We're Looking For You may currently be working ...

Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or mitigate the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleAs an integral part of the UKCC leadership team, you will take ownership of service delivery during your shift and provide ...

Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Role overview Our client is looking for an experienced and talented Data Solution Architect who will help … grow our data delivery team: architecting, designing and implementing large‐scale Data Platform, Business Intelligence (BI) and Analytics solutions for our clients. The role is highly technical and requires a robust understanding and hands‐on expertise of Microsoft Azure cloud technologies, data architecture and modeling concepts. The role also ...

range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: To provide dedicated onsite and remote 2nd Line IT support to assigned customer locations, ensuring users … building strong relationships with customer stakeholders. The role combines hands-on onsite support with advanced troubleshooting and escalation management, ensuring high levels of service delivery and customer satisfaction. Key Responsibilities: Provide day-to-day onsite and remote 2nd Line IT support to end users. Troubleshoot and resolve hardware ...

simplify and enhance the employee experiences when using ServiceNow (Case Management and Knowledge). The role will focus on the following products: ServiceNow HR Service Delivery, Knowledge Management, Employee Service Centre and related integrations. What you will be doing Responsible for providing guidance and direction to project … solve problems with practical solutions. Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization. Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements. Experience working within a Shared Services or centralised operating environment for a global ...

single point of day‐to‐day contact for strategic clients across the Media, Advertising and Education domains, providing account & commercial management, delivery oversight and P&L accountability for our relevant client engagements across EMEA. In this leadership role, you will motivate and guide teams towards success, ensuring the long … transforming their businesses. This role would be ideal for someone who has previously gained hands‐on experience as a Client Partner, Account Director, Delivery Director, Business Development Director, Programme Director or similar, and is looking to join a global. The Commercial discipline is responsible for driving business growth, managing ...

Cognita is seeking a Head of IT Service Management to own the global IT Service Desk and ITSM capabilities. You will build and scale AI-enabled service delivery, define ITIL-based policies, and drive performance improvements across a multi-region organization including safeguarding and cyber security ...

engineers. In addition to direct client responsibilities, the Senior Account Manager provides informal guidance and peer support to Account Managers, contributing to consistent delivery standards and the broader development of the Account Management function. Minimum Criteria Account management experience within IT managed services, professional services, or a comparable client … accounts, balancing commercial outcomes with long-term relationship value Identify and progress account expansion opportunities, informed by client needs and aligned to Synergy’s service portfolio Propose and scope project work in response to client requirements, in collaboration with service and technical teams Maintain accurate pipeline reporting ...

Solutions Architect, you are an active contributor to our product/service deliveries. Using these delivery experiences to inform direction, you will own and evolve the technical foundations that underpin product and service delivery, including engineering standards, development patterns and frameworks, CI/CD pipelines, testing … harnesses, observability, and operational practices. Your focus will be on enabling a fast-moving, AI-first delivery team to consistently deliver high-quality, scalable, and supportable solutions without needing to rebuild core foundations for every delivery cycle. What you'll do In this varied role, you will: actively ...

London. This is an excellent opportunity for an AV professional with a strong background in corporate events to take responsibility for the technical delivery of a busy calendar of events within a corporate head office environment. You will oversee all aspects of event AV, from initial planning and identifying … join an established team with access to modern technologies, ongoing training and opportunities to develop your technical expertise. Key Responsibilities Event Planning and Technical Delivery Plan and deliver AV support for a varied programme of corporate events. Identify technical requirements and advise clients on suitable AV solutions. Attend planning ...

procurement lifecycle of IT hardware, software, telecommunications, and cloud services across Aspris. This role also supports the continual process improvement which drives ever improving service levels What will you be doing? Continuous Improvement: you are responsible for continuously reviewing and improving the procurement processes. Your role here … spot stages in the process that cause delays and suggest improvements to the Asset Manager. Exceeding Service Delivery Targets: Take charge of meeting team Service Level Agreements End-to-End IT Procurement: Manage the purchasing workflow for all technology assets - from requisition and supplier negotiation through ...

primary on-site IT support contact, providing hands‐on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

truly global, collaborative team of professionals? Your journey begins here. Job Title ServiceNow Solutions Developer Office Location London or Birmingham Department IT Service Management Applications Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile … applications, through to testing support, deployment and post-implementation support. Look for opportunities to simplify and improve business processes through workflow automation, self-service and a better user experience, feeding recommendations into the platform roadmap. Design, configure and help embed approved ServiceNow AI capabilities, including Now Assist ...

delivering complex data migration projects? Would you like to use your expertise to support the safe transfer of patient records and help shape the delivery of healthcare services across the UK? We have an exciting opportunity for a Data Migration Lead to join our Clinical Systems team at HCRG … including overnight stays, may be required, with expenses covered. Main duties of the job The Data Migration Lead will manage the end-to-end delivery of data migration projects, working closely with internal teams, external organisations, and system suppliers. Key responsibilities include leading data migration projects, ensuring safe transfer ...

straightforward and semi-routine technical issues. The role requires effective ticket management, knowledge sharing, and proactive escalation of risks and issues that could impact service quality, client satisfaction, or operational performance. Key Responsibilities Support Microsoft Azure and Microsoft 365 environments Administer and troubleshoot Active Directory, Group Policy, DHCP … technologies Deploy and troubleshoot Anti-Virus and Endpoint Detection and Response (EDR) solutions Troubleshoot third‐party Line of Business (LOB) applications Manage incidents and service requests through ConnectWise Manage and other ticketing systems Work within agreed SLA targets and service delivery standards Complete relevant Health & Safety training ...

engagements. Technology is one of the KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams … Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised ...

over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times … bad. Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Act as the senior technical escalation point for complex incidents and service requests by performing advanced troubleshooting across infrastructure, cloud and end-user technologies. Diagnose and resolve server, network, virtualisation, security and Microsoft 365 issues. Support … major incidents, changes and maintenance activities, whilst ensuring service delivery meets agreed SLAs. Investigate monitoring alerts and prevent service disruption. Assist with root cause analysis and manage vendor escalations. Contribute to continual service improvement initiatives and technical standards. Maintain technical documentation, knowledge articles and operating procedures. ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Act as the senior technical escalation point for complex incidents and service requests by performing advanced troubleshooting across infrastructure, cloud and end-user technologies. Diagnose and resolve server, network, virtualisation, security and Microsoft 365 issues. Support … major incidents, changes and maintenance activities, whilst ensuring service delivery meets agreed SLAs. Investigate monitoring alerts and prevent service disruption. Assist with root cause analysis and manage vendor escalations. Contribute to continual service improvement initiatives and technical standards. Maintain technical documentation, knowledge articles and operating procedures. ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...