726 to 750 of 1,805 Service Delivery Jobs in England

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

endpoint management solutions. The role involves handling complex technical issues, managing escalations, supporting end users both onsite and remotely, and ensuring efficient IT service delivery across multiple time zones. Key Responsibilities Provide Level 2 technical support for desktop hardware, printers, operating systems, software, and network connectivity issues. Deliver … employees across global locations. Troubleshoot and resolve complex technical issues escalated from Level 1 support teams. Manage and prioritize support tickets through the IT Service Management (ITSM) platform, ensuring timely resolution and accurate documentation. Provide regular ticket updates and maintain clear communication with end users and internal technical teams. ...

mentor colleagues, encourage knowledge sharing and empower your team to deliver exceptional outcomes.Working closely with our SOC, Threat Detection, Vulnerability Management and Service Delivery teams, you will ensure real-world threat intelligence informs proactive defence strategies across a diverse client portfolio. You'll collaborate directly with clients, understand … priorities and translate complex threats into practical security recommendations. Supported by CGI's wider cyber security community, you'll have the opportunity to influence service development, strengthen client relationships and drive continuous improvement.Key responsibilities include:- Lead & Deliver: Manage and develop a team of CTI analysts, ensuring the consistent delivery ...

Financial Ombudsman Service in London is seeking a Technical Delivery Manager to coordinate end-to-end technology change, ensuring governance, planning and transition into live service. You will lead cross-functional delivery across infrastructure, architecture, engineering and service delivery, maintaining clear ownership, dependencies and decisions. ...

Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes the chance ...

Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes the chance ...

OVERVIEW: KPMG Jamaica has a delivery center named "KPMG Jamaica Extended Support Services (KJESS)" operating from Kingston, which is contracted to provide support to its member firm KPMG United States ("the Client"). JOB SUMMARY: In this role, you will liaise with IT and other business representatives to ensure … personnel, continuously improve security aspects of operating processes, and perform information security risk assessments of technology-enabled projects on a periodic schedule. JOB RESPONSIBILITIES: Service Delivery Perform information security risk assessments of technology-enabled projects with standard levels of complexity against applicable industry-standard or firm-specific control ...

analytics environment. We are looking for an experienced Senior Report Writer to join our team and play a crucial role in the design and delivery of reporting solutions, dashboards, automated workflows and management information that support strategic decision-making, operational performance, funding compliance and quality improvement. In this position … other College systems where appropriate. Promote effective, secure and sustainable use of the Microsoft Power Platform across the College. Stakeholder Engagement and Service Delivery Work closely with senior leaders, curriculum teams and professional services to understand reporting and analytical requirements. Translate business requirements into clear technical specifications, data ...

Service Manager/IT Manager Leeds | £45,000–£50,000 + company performance bonus Permanent | On site | 45 hours per week | No overtime requirement Ready to use your technical experience to take ownership of IT services, suppliers and business improvement projects? You might be a Service Desk Team … opportunity to influence how technology develops across the organisation. The opportunity Reporting to the Head of Operations, you will take ownership of IT service delivery, manage external technology partners and lead a varied pipeline of systems projects. The business operates a fully cloud-based environment. MSPs deliver Microsoft ...

proportionate, risk-based compliance rather than process for its own sake. * Support the continued development and adoption of change within Halo and other relevant service management tooling, including workflow, reporting and automation opportunities. * Monitor change outcomes and complete post-implementation reviews where required, ensuring failed or problematic changes result … clear learning, ownership and follow-up actions. IT Change Analyst Knowledge, Sills and Experience: * Relevant experience in change, release, service delivery, project coordination or IT service management within a medium to large organisation. * Good working knowledge of ITIL 4 change enablement and related incident, problem, release ...

with company standards, products, and best practices. Maintain consistency and accuracy across customer proposals and technical documentation. Collaborate with Operations, Engineering, Product Management, and Service Delivery teams to validate solution feasibility. Support solution handover processes following contract award. Maintain detailed technical records within CRM and relevant business systems. … within the data centre , cloud, connectivity, AI, and digital infrastructure markets. Cross-Functional Collaboration Work closely with Sales, Operations, Engineering, Product, Customer Success, and Delivery teams. Support service implementation planning and customer transition activities. Contribute to internal knowledge sharing and technical training initiatives. Assist with the development ...

position is accountable for the successful execution of projects and programs, including scope, schedule, budget, quality, and customer satisfaction, and provides regular updates to Service Delivery Managers (SDMs) and Customer Experience Managers (CXMs) to ensure transparency and alignment across delivery and customer adoption goals. Responsibilities include managing … budget execution, ensuring operational excellence through accurate project reflection in Cisco's systems and tools, overseeing financial forecasting and reporting, and maintaining compliance with delivery governance standards. The role also coordinates with Cisco's vendor management teams to source bids, recommend partner selections, and create statements of work ...

forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by:A future-state Business Process Outsourcing (BPO) service modelOracle Fusion enterprise solutionsBest-of-breed SaaS products across Payroll, Recruitment and Workforce Management/RosteringThis is a mission-critical programme combining technology deployment with … organisation.What You’ll Be DoingLead End-to-End Transition & TransformationOwn the full lifecycle of a complex transformation programme, from mobilisation through to steady-state service deliveryEstablish and lead a Transition Programme Office (TPO) and integrated governance frameworkEnsure successful transition into a BPO operating model, including service acceptance, stabilisation ...

senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. … doing 🎯 Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery ...

with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...

Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional … ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service Management Establish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac ...

Company: Manufacturing Position: Service Coordinator Employment Type: Full-time/Permanent Working hours: 5 days a week Work Arrangement: Office Based Key Responsibilities: Managing the end-to-end service process, from initial customer contact and quotation through to order acceptance, service delivery, and job closure Coordinating … engineers worldwide to carry out the installation, repair, and support of company products Acting as the primary point of contact for incoming service requests, including fault identification and issue logging Providing customers with accurate updates and feedback on service activities and completed work Collaborating with Sales, Engineering ...

ambitious plans for continued expansion. Renowned for designing and delivering high-quality products to customers worldwide, they have built a reputation for innovation, service excellence and long-term customer relationships. The business offers the opportunity to make a visible impact across multiple functions, working closely with senior leadership … resilient IT environment across Microsoft 365, Azure, Intune and related cloud platforms, building on existing cyber security foundations. Overseeing third-party technology suppliers and service providers, ensuring strong service delivery, value for money and effective vendor relationships. Managing software licensing, technology assets, infrastructure and IT expenditure ...

issues and user concerns Lead the configuration and rollout of the new ITSM platform Design ticket queues, categories, workflows, escalation processes and automation Develop service reporting, dashboards, KPIs, knowledge articles and procedures Drive adoption of the new platform and continuously improve service delivery Coach and develop team … members, promoting excellent customer service standards You will have: Strong IT Helpdesk or IT Support experience. A background in Finance, Banking or Insurance Previous experience leading, supervising or mentoring IT support colleagues. Good knowledge of Microsoft 365, Entra ID and Windows desktop environments Experience with IT ticketing or ITSM ...

Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … activities. Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials. Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity. Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures ...

help keep the technology behind Global's digital advertising estate reliable, resilient and ready to evolve. Reporting to the Head of Outdoor Digital Service Management, you will support infrastructure across the UK and Ireland, including London's TfL travel network. Key Responsibilities Develop digital infrastructure: Document existing capabilities … Support operational teams: Provide technical expertise to first‐line teams, particularly during live incidents and deployments, and maintain clear, useful documentation that supports effective service delivery. Deliver out‐of‐hours works: Take technical responsibility for planned installations and operational activities, including regular overnight work, ensuring delivery is safe ...

London. This is a senior, operationally focused leadership role, providing day-to-day oversight across IT Operations, IT Solutions, Application Development and IT Service Delivery. The Interim IT Director will be the point of escalation and support for the heads of each function, making sure IT runs smoothly … ahead of a permanent senior technology appointment. The client requires an experienced IT leader who is pragmatic and hands-on. The brief is stability, service quality and execution. The successful candidate will be senior enough to hold credibility with executive stakeholders, while remaining practical and focused on what ...

Korn Ferry is seeking a Tech Delivery Manager to lead cloud and DevOps delivery focused on AWS. This remote role involves coordinating cloud-native service delivery, ensuring secure, scalable architectures, and guiding CI/CD and IaC practices within a multi-disciplinary team. Responsibilities include roadmap … delivery, risk management, and effective communication with product leads, architects, and platform users. AWS skills, certifications, and a delivery-methodology background are highly valued. #J-18808-Ljbffr ...

failures to identify root causes and implement corrective actions. The role works closely with application owners, technical teams, and third-party suppliers to resolve service issues and maintain operational knowledge. The Application Support Analyst also supports system upgrades, changes, and release activities, assisting with testing and validation to ensure … cause analysis on integration failures and implement corrective actionsDocument support procedures and collaborate with application owners, technical teams, and third-party suppliers to resolve service issuesSupport application upgrades, system changes, releases, testing, and IT Service Management activities, including incident, problem, change, and service request managementEssential skillsExperience supporting ...

leader in infrastructure engineering, planning, and management, working to sustain efficient commercial operations while working with multiple third-party partners. As Egis expands its service delivery across the UK, Ireland, and broader European markets, we are committed to becoming the engineering partner of choice while also expanding … skilled Head of Digital Capability to join the Energy and Sustainable Cities Business Line. The Head of Digital Capability will lead the development and delivery of digital capability across Egis Nuclear UK, ensuring that projects are supported by robust BIM processes, reliable information management, data-driven reporting, automation ...