1,001 to 1,025 of 1,492 Service Delivery Jobs in the UK excluding London

deliver cohesive, scalable designs HR/Payroll Process Design Support the development and optimisation ofHR/Payrolloperating models, including process ownership, controls structures, and service delivery models. Lead or contribute toend‐to‐endprocess design across coreHR/Payrollprocesses such asHire to Retire. Ensure alignment between system capabilities ...

deliver rich customer experiences. Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services and Managed Services teams for successful implementation and ongoing support. We'd love you to have Passion ...

commercial decisions, driving profitability, and supporting long-term business growth. This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives. If you're naturally ...

customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services and Managed Services teams for successful implementation and ongoing support. We'd love you to have Passion ...

Managers, Inventory leaders and Testers, creating a culture of accountability, collaboration and continuous improvement. Own the strategic relationship with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring ...

Shift Managers, Inventory leaders and Testers, creating a culture of accountability,collaborationand continuous improvement. Own the strategic relationship with KNAPP, holding partners accountable for service delivery, maintenance performance, systemoptimisationand agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (Cloud Engineering, Network Engineering, Service Delivery), to design and implement secure, scalable and Zero Trust-aligned architectures. The role combines: Security architecture and design across cloud platforms ...

time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region. Competitive salary and pension scheme Opportunities for professional development and training Supportive team environment Enhanced work ...

Head of Operational Excellence in the UK to lead healthcare services operations, drive continuous improvement, and champion digital transformation across forecast, inventory, and service delivery. You will partner with Supply Chain, Commercial, Finance, and Operations to enhance outcomes for patients and customers. This strategic role requires strong leadership, stakeholder ...

incident, problem and change processes to ensure fast, high-quality resolutions for a global customer base. The role blends hands-on technical troubleshooting with service management discipline and external-facing guidance. You will drive continuous improvement in workflows, escalation paths and knowledge management, collaborating with Service Delivery ...

Global Process Owner organisation. Identify opportunities for process re-engineering and continuous improvement across all Order to Cash processes to ensure high-quality service delivery. Act as a change agent by deploying new processes with minimal disruption and ensuring sustainability throughout the organisation. Drive a culture of continuous improvement ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

join the Belfast IT team. The role focuses on administration of ITSM processes, governance forums, and MI reporting to ensure compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors, maintaining process documentation, supporting Change & Release, Problem Management, and Service ...

right there— the scale, the expertise, and the opportunity to grow your career in a business-critical industry. Job Title: Senior Service Solutions Analyst Possible locations: Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours) UK, Reading (Hybrid), UK, Remote. Working hours are expected to overlap largely … with U.S. Eastern Time (ET) business hours. Please note: Visa sponsorship is not available for this role. Position summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. ...

lasting relationships, ensuring high levels of customer satisfaction, identifying opportunities to grow existing accounts, and working closely with support and technical teams to keep service delivery running smoothly. This is a relationship-led role for someone who enjoys managing a high-volume portfolio, prioritising effectively, and being genuinely … client accounts, spanning a range of business sizes and sectors Act as the main point of contact for account queries, contract reviews, and service escalations Conduct regular account reviews with clients to understand their evolving needs and ensure they're getting maximum value from their services Identify and develop ...

Forvis Mazars in the UK is seeking a Project Manager to lead day-to-day project delivery to a highly governed standard across our technology and service delivery portfolio. You will work with stakeholders, facilitate workshops, manage budgets and resources, and ensure successful handover to BAU while ...

Fletchers Solicitors Ltd in Manchester is seeking an IT Service Desk Manager to supervise L1/L2 teams across multiple sites and lead daily operations. You will drive incident resolution, build capabilities, and align service delivery with IT strategy. You will manage performance, report CSAT metrics ...

monitoring and telemetry landscape across infrastructure, platforms, networks and applications. You will develop dashboards, optimise alerting and support incident resolution to improve service performance and resilience. Working with Service Delivery, Infrastructure and Engineering teams, you’ll embed best practices and drive data-driven decisions to mature ...

both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed print, document automation and digital workflows improve productivity Assist with customer onboarding, system … service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem-solving, time management and teamwork Complete an industry-recognised apprenticeship qualification alongside your role The Apprenticeship Level ...

minute checkpoints to avoid stagnation. Make escalation decisions: page on-call engineers, engage leadership or vendors, notify compliance, or execute rollback/failover/service-degradation procedures. Send initial stakeholder notifications within the SLA and maintain a consistent cadence: technical details for engineering; business impact for leadership. Coordinate with … initiate customer-facing communications (app banners, status page updates) when required. Enforce monitoring coverage requirements for all Caesars Digital production services, ensure no service goes to production without adequate monitoring and alerting in place. Continuously tune alert thresholds based on feedback from Digital System Support Engineers, reducing false positives ...

inspire and lead a large, high-performing customer operations function, overseeing inbound telephony, digital channels, chat and alert management activities. You'll ensure outstanding service delivery while achieving key performance, quality, efficiency and customer experience objectives. You'll bring proven experience leading large-scale telephony teams within financial … make a real difference for customers. You'll lead a broad range of responsibilities across Fraud Operations, ensuring customers receive outstanding support within agreed service levels, maintaining exceptional quality standards, and helping to minimise fraud losses through effective investigations and customer interactions. At the same time, you'll foster ...

insights to clientsProvide timely and accurate reports on account status and sales activityServe as the main point of contact for client inquiries, escalations, and service delivery coordinationCollaborate closely with internal teams to ensure seamless execution of projects and service deliveryAttend customer meetings, deliver proposals, and articulate outcomesGrow ...

Capgemini seeks an experienced SACM Manager to own the end-to-end Service Asset and Configuration Management across a complex multi-supplier environment. You will ensure accurate configuration data, govern CMDB practices, and align asset information with business needs to support service delivery and risk management. … role requires collaboration with suppliers and internal teams, delivering SACM reporting and driving continual improvement for asset visibility and service resilience. #J-18808-Ljbffr ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.Role Summary & Responsibilities• Management of holiday, sickness cover requirements and HR issues including … times • Supervision of technical M&E shift team and senior technical representative out of hours. • Act as point of contact for technical service delivery • Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s/CM’s and reactive work orders ...

applicable. Role overview The Helpdesk Engineer Apprentice will provide first-line IT support to our client base while developing practical technical, customer service and professional skills through their apprenticeship. The role includes responding to support requests, troubleshooting issues, maintaining clear communication and working with experienced colleagues to deliver … customers and representing Workplace Connect professionally. Key responsibilities · Provide a friendly and professional first point of contact for clients by telephone, email and the service desk. · Log, manage and progress support requests, keeping clients informed throughout. · Use a logical approach to investigate and resolve a broad range ...