1,301 to 1,325 of 1,477 Service Delivery Jobs in the UK excluding London

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … colleagues across the IT team, sharing knowledge and supporting others when needed. Contribute to continuous improvement by identifying recurring issues and opportunities to improve service delivery. Follow agreed IT processes and procedures while maintaining a professional and positive approach. Play an active role in team meetings, knowledge sharing ...

across the organisation. The role will also play a vital role in supporting the Council’s performance functions, evaluating performance and identifying and supporting service improvement opportunities through the provision of analytical capacity. The post holder will be required to work closely with senior managers, Cabinet and partner organisations … resources. You will be part of a highly motivated, dedicated, and supportive team, with a commitment to delivering high-quality work and supporting public service delivery. Strong ICT competency will be a pre-requisite, specifically, familiarity with Microsoft Office, including some specialist tools such as Microsoft Visio, Microsoft Project ...

technical specialist and helping drive successful outcomes. Reviewing and approving high-risk technical changes. Identifying and implementing automation opportunities to improve efficiency and service delivery. Leading technical projects and supporting the onboarding of new customers. Monitoring Microsoft's roadmap and identifying opportunities to introduce new capabilities and services … clients. Acting as a trusted advisor to customers, providing thought leadership and strategic guidance. Contributing to service design improvements, change proposals and roadmap development. Resolving complex and sensitive technical tickets while ensuring SLA and KPI compliance. This role is ideal for someone who understands the broader Modern Workplace ecosystem ...

planning, cost control and value optimisation. Monitoring operational performance through KPIs, data analysis and reporting. Identifying opportunities to increase productivity, reduce costs and improve service delivery. Leading transformation and change initiatives to improve efficiency, scalability and resilience. Building strong relationships with employees, clients, suppliers and external partners. Keeping operational … safety management and regulatory compliance. Experience implementing plans and translating strategy into practical action. A track record of improving operational performance, efficiency, productivity or service delivery. Experience managing budgets, controlling costs and identifying value opportunities. Confidence using KPIs and management information to support decision-making. Strong leadership and people ...

apprentice will assist the ICT Shared Service to provide a customer focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. Role Act as initial point of contact within ICT for all incidents and requests from users within the Services and always provide … extremely customer focused service to all users. This includes proactively managing calls, setting appropriate priorities to ensure work is completed in line with Service Level Agreements (SLA) ensuring customer expectations are managed throughout. Escalate workload issues to ICT Support Team Leader for resolution Allocate calls to internal ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

clear focus on executing strategic priorities. With change central to its future direction, this organisation is investing in the leadership, portfolio discipline and delivery capability required to translate strategy into measurable business value. The successful candidate will work within an environment where senior stakeholders recognise the importance of well … change agenda, ensuring strategic initiatives are selected, sequenced and delivered with appropriate control. Based in Leeds, the role will connect executive priorities with practical delivery across business and technology functions, creating a transparent view of capacity, dependencies, risks, investment and expected benefits. Success will involve making change easier ...

scheme Significant career development opportunities Opportunity for global travel Remit: As Controls & Automation Engineer you will play a key leadership role in the UK Service Center operations. This is a senior-level position with a clear progression path to becoming Service Centre Manager. This opportunity is ideal … innovation across the customer base and product lines, with regular involvement in real-world commissions, diagnostics and system upgrades. Responsibilities: Lead day-to-day Service Centre operations, ensuring efficient and responsive customer service. Provide senior-level technical support for legacy and modern control systems, including Gloucester Engineering equipment ...

based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including … delivered in line with agreed SLAs and KPIs. Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise ...

Lead Technical Program Managers for Strategic Funds Control program, within Global Liquidity & Cash Management (Payments Tech), you will drive the successful delivery of complex technology projects and programs (including Market Expansion) that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job Responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‐time delivery of technology solutions. ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within scope. … Support the effective delivery, maintenance and continuous improvement of network services. Own the remediation of identified network issues and risks, using reports and technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … enterprise solutions. Data & Integration: Data architecture, governance, structured/unstructured data, APIs, search and information management. Modern Engineering: Automation, deployment, testing, observability, DevOps and service transition. Security & Governance: Secure‐by‐design architecture, identity, privacy, data protection, AI risk and governance. Customer & Commercial: Consultancy, pre‐sales, technical workshops, bids ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … enterprise solutions. Data & Integration: Data architecture, governance, structured/unstructured data, APIs, search and information management. Modern Engineering: Automation, deployment, testing, observability, DevOps and service transition. Security & Governance: Secure-by-design architecture, identity, privacy, data protection, AI risk and governance. Customer & Commercial: Consultancy, pre-sales, technical workshops, bids ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs … maintenance of CNC Machines, including multi-axis Mills and Lathes, and turning centres Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery on site Ordering ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers in and around Milton Keynes, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs and maintenance of CNC Machines, including multi-axis Mills and Lathes Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery ...

mission of protecting the UK through data-driven insights and solutions. Key Responsibilities Developing and building strong relationships with clients and key stakeholders through delivery and sales activity. Managing a portfolio of healthcare delivery, supporting account growth and winning new health and care opportunities. Supporting presentations, reports … operating models. Undertaking risk and maturity assessments, providing strategic guidance. Implementing security controls, drawing on knowledge of how security controls interact with IT service delivery. Key Requirements Relevant health and care industry experience delivering strategic cyber security projects, or demonstrable transferable sector knowledge. Strong consulting experience, with sales experience ...

Scotland*** This post is a 12 Month Fixed Term/Secondment position. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment. On 1 April 2026, NHS National … Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead … Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer Engagement: Act as an escalation point for Healthcare Professional (HCP) concerns, host customer awareness/training days, gather coordinator feedback ...

challenging suppliers, and driving outcomes. You'll be the trusted technology partner to the business, providing expertise across cloud, infrastructure, cyber security, governance, and service delivery. You'll have the autonomy to make an impact, working across both strategic initiatives and day‐to‐day operational challenges. Ability to hold … organisation's trusted advisor on technology and cyber risk. Oversee and challenge third‐party IT and security providers to ensure secure, high‐quality service delivery. Lead cyber governance, risk management, compliance, and assurance activities. Drive improvements across Azure, networking, infrastructure, and security operations. Manage major incidents, service issues ...

challenging suppliers, and driving outcomes. You'll be the trusted technology partner to the business, providing expertise across cloud, infrastructure, cyber security, governance, and service delivery. You'll have the autonomy to make an impact, working across both strategic initiatives and day-to-day operational challenges. Ability to hold … organisation's trusted advisor on technology and cyber risk. Oversee and challenge third-party IT and security providers to ensure secure, high-quality service delivery. Lead cyber governance, risk management, compliance, and assurance activities. Drive improvements across Azure, networking, infrastructure, and security operations. Manage major incidents, service issues ...

Unified Communications Engineer to join a Defence-focused technical team supporting secure, business-critical voice and collaboration services. This role will focus on the delivery, support, and continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work closely ...

growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Investment Bank Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‐time delivery of technology solutions ...

dynamic environment. As one of the Lead Technical Program Managers for Global Liquidity & Account Solutions (Payments Tech), you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify ...

digital projects that are critical to our achieving the corporate strategy. Throughout the project lifecycle, you'll work with our business stakeholders and project delivery teams to shape ideas into viable projects and develop realistic business requirements and processes which will contribute to effective business solutions. Purpose of role … engage with the business ensuring the execution, delivery, and management of client expectations in relation to any significant change in technology or technology services used by the business. Work to improve alignment of Digital Policing services to business requirements across all areas of the business, communicate strategy and direction ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing … Managers to co-manage client accounts and ensure client satisfaction. Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Maintain accurate and up-to-date client ...