526 to 550 of 1,492 Service Delivery Jobs in the UK excluding London

delighted to be recruiting a Customer Service Manager on behalf of an established ecommerce consumer brand. This is an exciting opportunity for an experienced customer service leader to shape a growing operation, manage both an in-house team and an outsourced contact centre, and deliver measurable improvements across … customer satisfaction, efficiency and retention. The Role Reporting to the Ecommerce Operations Manager, you will take ownership of the customer service function and ensure customers consistently receive a responsive, high-quality service. Your responsibilities will include: Leading, coaching and developing the in-house customer service team. Reviewing ...

Domain, ensuring it is robust, scalable and aligned to the Group’s strategic growth ambitions. The role is responsible for delivering an outstanding payments service to clients and internal stakeholders, while strengthening operational resilience, governance, technology enablement and service performance across jurisdictions. Key Role Responsibilities Lead and manage … controls, configuration, performance management and continuous improvement Develop the future payments offering, ensuring it supports the Group’s strategic growth, jurisdictional requirements and client service ambitions Provide leadership and subject matter expertise across international payment rails, cross-border processing, payment hub solutions and related banking infrastructure Support the selection ...

internal systems and play a key role as they scale The Role We are looking for a Director of IT with a Delivery focus to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered … change across business systems, integrations, automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity ...

ensuring the performance, availability and support of our global network, telephony, security, and fixed and wireless services. Working closely with third-party vendors and service providers, you will be responsible for service delivery, supplier and contract management, and the ongoing operation of our network and telecommunications estate. … business impact. Ensure Network and Telecommunications services are delivered in line with contractual, architectural, security and availability requirements. Manage supplier and vendor relationships, including service reviews, contract renewals and service performance. Act as a key liaison between IT Operations, Business Change, IT Delivery, support teams and third ...

ensuring the performance, availability and support of our global network, telephony, security, and fixed and wireless services. Working closely with third‐party vendors and service providers, you will be responsible for service delivery, supplier and contract management, and the ongoing operation of our network and telecommunications estate. … business impact. Ensure Network and Telecommunications services are delivered in line with contractual, architectural, security and availability requirements. Manage supplier and vendor relationships, including service reviews, contract renewals and service performance. Act as a key liaison between IT Operations, Business Change, IT Delivery, support teams and third ...

lead the analysis, development, implementation and ongoing support of digital systems, promote smarter ways of working, and provide expert advice and solutions that improve service efficiency, data availability and customer experience. Key Responsibilities Lead the management, support and development of business-critical and operational digital systems, ensuring they meet … departmental business requirements. Lead the delivery of priority system projects, upgrades, enhancements and critical business processes, including end-of-year activities. Undertake system investigations, feasibility studies, requirements analysis, system design, programming/coding, testing, integration testing and implementation across a range of technologies. Lead the analysis and reporting ...

Summer Browning Associates is supporting a Central Government client in Glasgow to recruit a Service Owner on a 12-month contract. The role focuses on developing and iterating an agile business case, owning delivery across the lifecycle, and working with stakeholders to realise benefits. You will navigate complex … service delivery, manage relationships with suppliers, and drive continual improvement while adhering to security and ITIL practices as required. #J-18808-Ljbffr ...

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: 15 - 17 per hour PAYE basic, excluding holiday pay/19.89 - 22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

National Capability Integrated Plan Delivery Lead Location: Exeter HQ Met Office Reference number: 1444 Contract: Fixed Term Contract - Full time We’re looking for an exceptional National Capability Integrated Plan Delivery Lead to help us make a difference to our planet. As our National Capability Integrated Plan Delivery … will work closely with senior colleagues across National Capability, our Products and Services and Enabling Domains to ensure future modelling capabilities, research priorities and delivery plans meet both organisational objectives and customer needs. Provide technical leadership for the delivery of National Capability's elements of the Met Office ...

platform within a complex enterprise environment. This is an excellent opportunity for a product professional who can combine strategic thinking, stakeholder engagement and strong delivery management skills to maximise product value and drive business outcomes. Working alongside technical teams, suppliers and senior stakeholders, you will be responsible for ensuring … refine the product backlog to maximise business value. Translate customer and business needs into clear product requirements. Define release scope and ensure successful delivery of features and enhancements. Provide product leadership and reporting to senior stakeholders. Manage relationships with external suppliers and technology partners. Establish effective governance processes, performance ...

strategic vision for the operations of our mission critical facilities environment. The role will be responsible for the day-to-day customer’s service management, and maintenance of all infrastructures for a 24X7 environment. Accountable for overall leadership of the teams and maintaining operational excellence across the portfolio. This … role manages the operational procedures, processes, measurements and people to ensure client delivers a best in class service delivery model. That includes best practice sharing and assurance that our standards and performance exceed the market place. Responsible for the strategic development of the Data Centre Operations teams ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...

they work through a single trusted technology partner. As our project portfolio continues to grow, we are seeking a technically minded Solutions Delivery Lead to bridge the gap between Sales and Operations, ensuring projects are planned, coordinated and delivered to the highest standards. This is a fantastic opportunity … experienced individual with a background in IT infrastructure, networking, CCTV, AV or technical project delivery who wants to play a key role in the successful delivery of varied and exciting projects. The Role Reporting directly to the Service & Operations Director, you will take ownership of projects from ...

outstanding experience for engineering teams across the UK.Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition. Work in an agile development team, collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver … increasing consistency and reliability. Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out. Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner. Implement operational best practices, including supervision ...

experience for engineering teams across the UK. Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition. Work in an agile development team , collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver … increasing consistency and reliability. Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out. Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner. Implement operational best practices , including supervision ...

Lead operational delivery on some of the UK's most critical defence programmes. A major Defence systems integrator is looking for an experienced Operations Delivery Lead to take ownership of end-to-end service delivery across critical MOD and defence programmes. This is a senior, customer … role sitting at the intersection of operational excellence, P&L accountability, and strategic stakeholder management. What you'll be doing Owning end-to-end delivery across assigned programmes, driving 100% SLA adherence on availability, response times and quality Managing operational P&L - forecasting, cost control and profitability against contract ...

Manchester) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing … activities across our client base. You will act as the face of Workplace IT Technologies, building trusted relationships with clients whilst ensuring the successful delivery of support, deployment and project services. Key Responsibilities Provide professional on-site technical support, troubleshooting and technical assistance across client locations. Respond to urgent ...

Corridor) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing … activities across our client base. You will act as the face of Workplace IT Technologies, building trusted relationships with clients whilst ensuring the successful delivery of support, deployment and project services. Key Responsibilities Provide professional on-site technical support, troubleshooting and technical assistance across client locations. Respond to urgent ...

will analyse complex business problems, capture and define requirements, identify opportunities for improvement and help shape effective solutions. Working as a bridge between strategy, service delivery and technology, you will use your understanding of business processes, resident and staff needs and future operating models to support meaningful change. … problems, opportunities and areas for improvement across services and programmes. Map and analyse current and future business processes. Capture, analyse and prioritise business and service requirements. Evaluate potential solutions and provide evidence-based recommendations. Work collaboratively with service leads, project and programme managers, technical teams and external partners. ...

INTERVIEWS WILL BE HELD ON THURSDAY 8th OCTOBER IN STAFFORD** If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults … include Deliver the role of Senior Infrastructure Engineer in accordance with the agreed Role Profile and Objectives. Be responsible to the Head of IT Delivery, for the efficient and effective support of IT systems and services throughout the Trust as relates to IT Servers. Develop, contribute towards and implement ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are T-shaped by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

profitability and give more customers an amazing experience. Want to be part of it? Role Purpose The Head of Legal is a management and delivery role responsible for the day-to-day running of the legal function. The role sits between the General Counsel and the wider legal team … role, which retains strategic legal oversight, board-level risk management and executive advisory responsibilities. The successful candidate will bring order, discipline and a clear service model to a function that currently lacks a dedicated management layer, and will act as the first point of escalation for the team ...

someone who understands both HR transformation and SAP SuccessFactors delivery. You will shape the scope, build the roadmap, develop the business case and lead delivery through to implementation and the next phase of work. This is not a technical configuration role. Success will come from understanding how HR functions … horizon. Develop and defend business cases, including cost-benefit analysis, investment profiles and benefits realisation. Lead scoping and planning workshops directly with clients and delivery teams. Build and maintain detailed programme plans, milestones, dependencies, critical paths and resource profiles. Manage data, integration and system-readiness considerations across the programme. ...