601 to 625 of 1,492 Service Delivery Jobs in the UK excluding London

Business Analyst (Housing Improvement Programme)

Location
Guildford, England, United Kingdom
lettings, leasehold and tenancy management. They will translate complex regulatory and operational requirements into clear, efficient processes and controls, helping to improve compliance, service quality, operational efficiency and customer satisfaction. This role is a temporary contract with an initial contract length of 6 months with the possibility to extend. … electrical, fire safety, water hygiene, asbestos and lifts. Map and optimise end-to-end business processes across repairs, voids, lettings and other key service areas. Identify challenges, risks and opportunities to improve efficiency, cost control, quality and turnaround times. Translate statutory and regulatory requirements into effective business processes, controls ...

Network Services Manager

Hiring Organisation
Excelerate Technology
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
managed, accurately documented and commercially controlled. From cellular connectivity and satellite communications to video streaming and secure file-sharing platforms, you'll coordinate multiple service streams while working closely with our Technical, Sales and Finance teams and external service providers. What youll lead: Service Management: Maintain … comprehensive and accurate service register, ensuring services, contracts, subscriptions and service-related assets are properly recorded and managed. Network & Services: Oversee the operational performance of services including cellular connectivity, satellite communications, video streaming platforms and secure file-sharing solutions. Provisioning: Support the provisioning, modification, suspension and termination ...

Infrastructure Analyst - Flexible Hybrid IT Delivery

Location
Liverpool, England, United Kingdom
seeking an IT Infrastructure professional to lead and deliver technical projects across Liverpool and Manchester. You will work with the latest technologies, own the delivery of infrastructure initiatives, report to the Service Delivery Manager, and collaborate with enterprise architects and service desk. The role requires strong ...

Director of IT , Systems and Security

Location
Loughborough, England, United Kingdom
system availability, support, change control, issue resolution and escalation. Ensure technology operations support day-to-day business performance and long-term scalability. Lead technical delivery, digital change projects and technology implementation activity across the business. Support the Project Lead to ensure projects are well scoped, planned, prioritised, delivered … embedded effectively. Set clear delivery standards, project governance, documentation expectations, testing requirements and handover processes. Work cross-functionally with operational, finance, property, lettings, compliance and leadership teams to deliver technology-enabled change. Ensure digital change activity improves efficiency, data quality, service delivery and user experience. Lead technology ...

Manager Service Delivery

Location
Farnborough, England, United Kingdom
plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects … meet client and company expectations and needs. Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Supports developing new business proposals and introduces new technology to enhance business solutions. Selects and hires employees. Trains and evaluates employees to enhance their performance, development ...

Team Lead DevOps Engineer

Location
Manchester, England, United Kingdom
role blends functional team leadership with technical architecture responsibilities, sitting at the heart of our DevOps delivery. You'll lead a skilled, multi-supplier delivery team, providing technical direction, prioritisation and support to ensure outcomes are delivered effectively and in line with customer methodologies. … bridge between internal teams, customers and third-party partners, helping to balance risk, improve service quality and maintain system stability in a highly secure environment. This is a role for someone who enjoys influencing decisions, driving continuous improvement and working closely with stakeholders to improve user experience across complex ...

IT Field Engineer - Scotland

Location
Glasgow, Scotland, United Kingdom
ready to take your IT support career to the next level? Do you thrive on tackling complex challenges and providing top-notch service? Look no further! We are seeking a highly skilled and passionate Service Desk Specialist to join our dynamic team and support a key clients. What … will your day to day look like? 1. 2nd Line Support: Serve as the go-to problem-solver and hero of the Service Desk, providing exceptional support to our client. Take ownership of technical issues, investigate root causes, and deliver timely resolutions. 2. Technical Expertise: Utilize your in-depth ...

Continual Improvement and Innovation Manager

Hiring Organisation
Gattaca
Location
Redhill, Surrey, United Kingdom
Employment Type
Permanent
Salary
£70000/annum
operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service … Innovation Manager is responsible for leading the continual improvement and innovation function across the contract. The role drives the identification, assessment, prioritisation, governance, and delivery of improvement and innovation initiatives that enhance service quality, operational efficiency, system resilience, maintainability, customer outcomes, and value for money. The role ensures ...

Lead Infrastructure Operations Engineer

Location
Devizes, England, United Kingdom
role in delivering the reliable,secureand resilient technology services that enable modern policing. Leading infrastructure operations acrosson-premiseand cloud environments, you will drive service excellence, operational maturity and continuous improvement while supporting Wiltshire Police's digital transformation. Working with engineers,suppliersand stakeholders,you'llhelp shape the future … services, championautomationand modern operating practices, and ensure critical digital platformsremainavailable when they matter most. What you will be doing Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services. Lead and develop a team of infrastructure specialists, building capability ...

IT Field Services Project Manager

Hiring Organisation
Reed
Location
Gravesend, Kent, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum, Inc benefits
team of IT Field Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk … Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance of EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer ...

Head of IT - Defence

Hiring Organisation
Tria
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Permanent
security into Defence bids and programmes. Infrastructure & Architecture - simplifying and modernising a complex legacy estate. Applications & ERP - driving major application and ERP transformation. IT Service Delivery - establishing stronger service management, KPIs and operational discipline. Technology Strategy - creating a roadmap aligned to ambitious international growth. IT/… cyber, security and customer requirements. Experience operating in complex, federated or multi-division organisations. Broad IT leadership capability across cyber, infrastructure, applications, architecture and service delivery. A track record of delivering technology transformation and modernisation. Strong commercial and stakeholder management skills, with the credibility to influence at senior level. ...

Junior Service Operations Manager (DV Cleared) — Flexible

Location
Hemel Hempstead, England, United Kingdom
Sopra Steria is seeking a Junior Service Operations Manager to own and deliver small-scale services under the direction of a senior delivery manager. The role is full time at our Hemel Hempstead offices with occasional travel to customer sites and requires active DV clearance. You will manage … service delivery to SLAs, support transitions, maintain clear service definitions and monitor outcomes for value and continual improvement. ITIL 4 Foundation or equivalent is preferred. #J-18808-Ljbffr ...

Service Desk Manager – Flexible Hours & Great Benefits

Location
Leeds, England, United Kingdom
Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will … shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

National Capability Prediction and Projection Transformation Lead

Location
Exeter, England, United Kingdom
following content displays a map of the jobs location - Exeter National Capability Integrated Plan Delivery Lead Job Reference metoffice/TP/352/1444 Fixed Term Contract - Full time Working Hours: 37 Location (City/Town): Exeter Closing Date: 30/09/2026 Profession: Science Region/… Division: UK Region Careers website category: Science Job Introduction We’re looking for an exceptional National Capability Integrated Plan Delivery Lead to help us make a difference to our planet. As our National Capability Integrated Plan Delivery Lead, the job may be suitable for hybrid working, which ...

ICT Service Desk Analyst

Location
Esher, England, United Kingdom
effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain … line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote support ...

Platform Engineer

Location
Crawley, England, United Kingdom
internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

Senior Technical Specialist

Hiring Organisation
Vitality Corporate Services Limited
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£55,000
User Services, with Microsoft technologies at the heart of what youll do. Youll bring technical leadership across the design, build and delivery of our services, turning business needs into practical solutions that support our wider technology roadmap. Sitting between architecture and operational support, youll have the opportunity to influence … planning and delivering major version upgrades, ensuring smooth and controlled implementation. Act as a technical SME and escalation point for day-to-day service delivery, incidents and complex service requests. Drive greater automation and orchestration, finding smarter ways to deliver and manage our services. Create and maintain ...

Platform Engineer

Hiring Organisation
Thales
Location
Crawley, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

IT Service Delivery Lead (Banking)

Location
Douglas, Northern Ireland, United Kingdom
Standard Bank Group is seeking a seasoned Delivery Enablement professional to proactively drive lifecycle activities for business IT services within the portfolio. You will define the service, set strategy, and plan roadmaps addressing non-functional requirements and continuous improvement. The role requires extensive experience in delivery enablement … business partner support, and financial analysis to optimize service pricing and global delivery. #J-18808-Ljbffr ...

Finance Team Leader

Hiring Organisation
Reed
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £550,000 per annum
working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...

Level 3 IT Support Apprentice

Hiring Organisation
VEKA PLC
Location
Farrington Road, Rossendale Road Industrial Est, Burnley, Lancashire, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best from company systems. … Role Key Responsibilities: IT Support and Customer Service • Act as a welcoming first point of contact for employees seeking IT support, both in person and through the service desk. • Provide face-to-face support to users at desks, meeting rooms, production areas, and shared workspaces where appropriate. ...

BI Analyst

Location
Shrewsbury, England, United Kingdom
role include £40,000-£50,000 per annum, depending on experience. 40 hours per week 33 days holiday, inclusive of Bank Holidays, increasing with service Life Assurance 24/7 online/telephone GP Consultation and access to prescriptions. 2nd opinion medical support following diagnosis or where a colleague … advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. Financial guidance re retirement planning, tax savings and state benefits. Long Service Recognition Scheme – recognising colleagues for their continued service after 5 and 20 years’ service. Values-based Internal Recognition Scheme with financial reward, which ...

ICT Manager

Location
Inchinnan, Scotland, United Kingdom
social landlord based in Erskine.We manage 864 mainstream, amenity plus, and extra care properties, together with 500 lock-up garages and provide a factoring service to around 2700 owner occupiers.We also manage the largest Care & Repair service in Scotland covering Renfrewshire, East Renfrewshire, and Inverclyde. About The Role … Association's digital future. The successful candidate will lead our ICT function, ensuring that technology, cyber security, business systems and digital services support the delivery of excellent services to our customers and communities. Bridgewater Housing Association owns and manages over 850 homes across Renfrewshire and is committed to delivering ...

Field Service Lead, Substation Upgrades & I&C

Location
Newcastle upon Tyne, England, United Kingdom
Kingdom is seeking a Manager/Team Leader to head the Instrumentation & Control team within Substation Upgrades. You will oversee a group of field service engineers, drive service delivery, and maintain strong customer relationships across the UK & Ireland. The role emphasizes leadership in a technical field service ...

Digital Systems Manager

Location
Lisburn and Castlereagh District, Northern Ireland, United Kingdom
implementation of new systems and technology solutions. Work closely with internal teams, users and external suppliers to understand requirements, resolve issues and ensure effective service delivery. Manage system incidents, service requests and technical issues, ensuring these are progressed effectively and within agreed service standards. Support the management … support of complex IT solutions. Coordinate system upgrades, releases and changes, working closely with relevant stakeholders to ensure a smooth transition. Monitor system and service performance, identifying opportunities to improve reliability, capacity, availability and overall user experience. Provide advice, guidance and training to users where required, helping colleagues ...