1,626 to 1,650 of 1,931 Service Delivery Jobs

missionProvide expert support for business-critical applications across production and test environments.Investigate, troubleshoot, and resolve complex incidents and problems, minimizing business impact and ensuring service continuity.Support application releases and deployments into test and production environments.Collaborate closely with developers, infrastructure teams, and business stakeholders to ensure smooth service delivery.Respond … business and operational requests within agreed service levels.Assess the production impact of large-scale changes and contribute to implementation planning.Participate in disaster recovery testing, production site switches, and operational readiness activities.Develop and enhance scripts, automation tools, and support processes to improve operational efficiency.Contribute to continuous improvement initiatives, identifying opportunities ...

jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure … delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges ...

jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure … delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges ...

jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure … delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges ...

support model (technical and/or business) with a proven track record supporting business-critical applications.Skilled in identifying and implementing innovation and improvements in service delivery.Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships.Excellent documentation skills.Role ResponsibilitiesDaily monitoring and data integrity checks … Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.Handling missing time queries from both Legal Service and Business Service colleagues.Administering system access control and configuring system security.Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM.Undertaking system ...

multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. Key Responsibilities Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment … assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical and operational ...

looking for a Technical Client Delivery Manager to take ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What … doing: Managing end-to-end delivery for multiple customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting ...

response times.Producing meaningful operational metrics, KPIs and KRIs that provide insight into security performance and support informed decision-making.Building strong partnerships with suppliers and service providers to ensure the highest standards of security service delivery.What we’re looking forYou'll be an experienced cyber security leader with … response, problem management and security investigations.A solid understanding of enterprise, network, cloud and SaaS/IaaS security.Experience embedding security operations into engineering, infrastructure and service management practices.Strong knowledge of identity and access management, security automation and scripting.An understanding of AI security concepts and the practical ...

team of platform engineers, guiding them in designing, implementing, and troubleshooting platform solutions, collaborating with cross-functional teams to ensure the successful delivery of platform projects. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. Responsibilities A Leading … high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate. Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation. Participating in incident ...

team of platform engineers, guiding them in designing, implementing, and troubleshooting platform solutions, collaborating with cross-functional teams to ensure the successful delivery of platform projects.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this … providing high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate.Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation.Participating in incident response ...

streamline processes and ensure the availability of essential supplies. This is an excellent opportunity for someone who enjoys combining technology, data analysis, training and service improvement. You will have the chance to influence how inventory management supports patient care, reduce waste, improve stock accuracy and contribute to the delivery … best practice across inventory management and supply chain services. This role offers a unique opportunity to combine operational leadership, systems expertise, stakeholder engagement and service improvement within a fast-paced healthcare environment. We are looking for a highly organised individual with experience of inventory management, procurement systems, reporting ...

wider health and care providers to deliver sustainable behavioural, operational and organisational change, helping realise measurable improvements in patient outcomes, workforce productivity and service performance. You will combine expertise in digital health technologies with practical change management, adoption and engagement approaches to ensure digital transformation translates into meaningful … join KPMG? KPMG is recognised as a leading advisor in healthcare transformation, supporting healthcare organisations to maximise value from digital investment and modernise the delivery of care through technology-enabled change. Our Cyber & Digital Health team works across some of the largest and most complex healthcare transformation programmes ...

edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Risk Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify and mitigate ...

edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Risk Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing.Snowflake's paid … paid support portfolio expands. Reactive support sits with separate leadership; the DSE team collaborates closely with that org on escalations and reactive delivery health for paid customers, but is purpose-built for the proactive, paid program experience and the sales motion that drives it. This role ...

services they need to deliver the Authority's statutory responsibilities while creating modern, secure and efficient ways of working. This is a broad strategic delivery role. Working closely with the Director of Data & Assurance, you will lead the implementation of the Authority's Digital, Data & Technology Strategy, overseeing enterprise … systems, digital services, national registers, information management, analytics and technology services. You will also manage the Authority's technology suppliers and service providers, ensuring services are resilient, innovative, cost-effective and aligned to organisational priorities. Beyond the organisation itself, you will work collaboratively with government, local authorities, technology providers ...

services they need to deliver the Authority's statutory responsibilities while creating modern, secure and efficient ways of working. This is a broad strategic delivery role. Working closely with the Director of Data & Assurance, you will lead the implementation of the Authority's Digital, Data & Technology Strategy, overseeing enterprise … systems, digital services, national registers, information management, analytics and technology services. You will also manage the Authority's technology suppliers and service providers, ensuring services are resilient, innovative, cost-effective and aligned to organisational priorities. Beyond the organisation itself, you will work collaboratively with government, local authorities, technology providers ...

training, events, and media. We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology. Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform … order to cash process for the Omdia business while providing strategic oversight and mentorship. This position ensures accurate sales contracts, successful handover to downstream delivery teams, and drives process improvements across the sales operations function. The Senior Sales Operations Specialist serves as a subject matter expert and works closely ...

including four direct reports and some offshore resources, setting clear objectives while providing guidance, mentor ship, and coaching. Take ownership of day-to-day delivery of AP and AR processes by ensuring accuracy, timeliness, compliance, and maintaining a strong internal/external customer experience. Drive cash and working capital … issues by ensuring timely resolution and effective communication. Partner with Procurement teams, budget holders, asset management groups, and operational departments to improve internal customer service delivery. Collaborate with IT teams particularly on system usage improvements through programmes like Yardi Improvement to enhance automation within finance operations. Perform additional finance ...

transparency, and simplicity for its millions of customers.YOUR IMPACTWe’re looking for an experienced Contact Centre QA Manager that has a passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong quality experience and skills … division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What ...

support, development, and continuous improvement of the GMP Application and associated analytics capabilities. The role will ensure the effective operation of the Salesforce platform, delivery of the application roadmap, and development of high-quality reporting and analytics solutions across Salesforce and Microsoft Power BI/Fabric environments. Working closely … practices. Operate effectively within a matrix-managed environment, balancing competing priorities and stakeholder requirements. Promote a culture of continuous improvement, innovation, and user-centric service delivery. Essential Skills & Experience Salesforce Certified Administrator. Salesforce Certified Platform App Builder or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate ...

support, development, and continuous improvement of the GMP Application and associated analytics capabilities. The role will ensure the effective operation of the Salesforce platform, delivery of the application roadmap, and development of high-quality reporting and analytics solutions across Salesforce and Microsoft Power BI/Fabric environments. Working closely … practices. Operate effectively within a matrix-managed environment, balancing competing priorities and stakeholder requirements. Promote a culture of continuous improvement, innovation, and user-centric service delivery. Essential Skills & Experience Salesforce Certified Administrator. Salesforce Certified Platform App Builder or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate ...

Provide technical leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systemsManage system configuration, security, governance, and complianceLead system support, incident resolution, and service deliveryOversee integrations, data management, and system lifecycle activitiesCollaborate with stakeholders, vendors, and third-party partnersDrive continuous improvement, documentation, testing, and knowledge sharingJob Requirements:Extensive … product landscapeExperience configuring, supporting, integrating, and optimising SuccessFactors modulesProven ability to shape system roadmaps and lead design and enhancement initiativesStrong governance, security, and service management knowledgeExcellent stakeholder, vendor, and communication skillsResults-driven with strong analytical and problem-solving capabilitiesEssential Qualifications:Technical degree in a related field (e.g., Computer Science ...

Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery … setting the benchmark for enterprise services delivery. Your Impact As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a $100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic accounts. ...

About the Company Employee Experience Technology (EET) Mobile team is hiring a process analyst/implementation analyst to work within our Service Assurance team. Supporting the Service manager to document existing business processes, improvement opportunities and work with regional stakeholders to deploy enhancements to procedural documentation, controls … management and be able to demonstrate effective communication skills as they will be expected to work with various teams with EET Mobile (Product Managers, Service Managers, Engineering and Business control/Risk Managers) and partner with our Procurement, Vendor Management Finance Organisations to support the enhancement of global processes ...