1,626 to 1,650 of 1,955 Service Delivery Jobs

major public transport programme. You’ll own live OT, including ticketing systems, validators, gates, kiosks, and other passenger-facing devices critical to daily service delivery. You will lead a multi-disciplinary team to ensure high availability, rapid incident response, and a seamless customer experience across front office technology, working ...

automated provisioning pipelines across data centers and cloud environments (AWS, GCP), evolving CD pipelines, and engaging with vendors and financial institutions to ensure seamless service delivery. #J-18808-Ljbffr ...

working with a minimum of two days in the office, you will shape the adoption of AI and workflow tools to improve efficiency and service delivery. Reporting to senior leadership, you will bridge legal and technical teams, run pilots, manage multiple initiatives, and drive lasting change across the business ...

relationships and deliver optimal customer experience solutions. The role includes hybrid work, engaging with clients across various sectors to enhance platform functionalities and improve service delivery. Ideal candidates will have experience in managing CX programmes and a strong grasp of technology solutions. Benefits include 25 days of annual leave ...

team across the EMEA region. The role focuses on delivering high-quality support for brokers, traders and clients, ensuring stable incident resolution and efficient service delivery. You will drive improvements, manage stakeholders across desks and technology, and work with IT and Operations teams to adapt to new products ...

fintech payments platform. This hybrid Manchester-based role combines hands-on development with architectural leadership, guiding a small engineering team through secure, reliable service delivery. You will shape architecture, mentor engineers, and drive code quality while leveraging AI coding tools and ensuring compliance with card schemes and security requirements. ...

will manage incidents, backlog prioritization, and software upgrades across staging, UAT, and production, coordinating with engineering and 3rd party vendors to ensure a seamless service delivery. The role requires strong technical communication in English, collaboration across analysts, hosting engineers, and #J-18808-Ljbffr ...

program and cross‐project architecture strategies, addressing opportunities and resolving problems effectively. Provide architectural guidance and consultation in business vilken process analysis, design, and service delivery. Ensure conformance and compliance of projects and programs with architectural guidelines, leveraging information, trends, and directions. Act as a key architect for complex ...

market teams Track and report on partner-sourced and partner-influenced pipeline; present program performance to internal stakeholders and EMEA regional leadership Support services delivery by local partners on an ad-hoc basis, helping maintain quality and partner satisfaction Identify and qualify inbound partnership opportunities, and proactively surface ...

services are shaped around genuine user needs and evidence-based insights. The successful candidate will bring strong expertise in user research, stakeholder engagement, Agile delivery, and research methods, with the ability to influence decision-making and champion user-centred design approaches across teams and organisations. Key Responsibilities Plan … Design and conduct appropriate qualitative and quantitative research activities to understand user needs, behaviours, and motivations. Translate research findings into actionable insights that inform service and product decisions. Produce high-quality research outputs, reports, recommendations, and artefacts. Facilitate stakeholder interviews, workshops, usability testing, and research sessions. Work closely with ...

alongside the IT Technical Lead, you'll turn technical priorities into practical improvements while using your expertise to resolve issues, guide colleagues and enhance service delivery. Your responsibilities will include: Managing the performance, resilience and lifecycle of cloud services, infrastructure, devices and applications. Administering Microsoft 365, Entra ID, identity … applications. Maintaining corporate networks, including firewalls, switches, wireless, VPN, DNS and DHCP. Implementing configuration changes, integrations and automation to improve efficiency and consistency. Monitoring service health, capacity, performance and security, proactively addressing risks and vulnerabilities. Leading complex incident resolution, root-cause analysis and security investigations. Coordinating patching, upgrades, backups ...

will play a key role in facilitating Change Advisory Board (CAB) meetings, ensuring compliance with change management policies and audit requirements, and collaborating with service owners and technical teams to improve change success rates while reducing emergency changes. You will also support and enhance Change Enablement, Release and Deployment … Management practices, helping to ensure the smooth delivery of IT services across the organisation. To be successful in this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release ...

Application Management to lead a substantial team responsible for business-critical investment, risk and operational applications. The role combines strategic ownership with operational service delivery and governance. The post is hybrid, requiring 2–3 days in the office, with a focus on stabilising the application estate, developing … team and driving continuous service improvements. #J-18808-Ljbffr ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … test laboratories and environments, and ensure the testing function is fully prepared to support operational services from Day One. Working closely with engineering, service management and programme teams, the Head of Test will drive testing strategy, operational readiness, quality assurance and continuous improvement across the full service lifecycle. ...

Ability to tailor technical explanations to suit diverse audiences, from end-users to senior stakeholders Demonstrated customer-focused mindset, with a proactive approach to service delivery and relationship building What we offer the Customer Support Engineer: Salary up to £55,000 doe 3% to 6% Annual Bonus Company … Pension is 4% employee and 6% employer Lifecover and Death in Service Private Healthcare Competitive annual leave Flexible working when not travelling (approximately 70% of the role is site-based, supporting customer operations across various locations; the remaining 30% is split between office-based work and remote working Company ...

Tailor Made Technologies is seeking an IT Account Manager to manage and grow a portfolio of existing customers, ensuring outstanding service and identifying opportunities to maximise value across Managed IT Services, Cloud, Security and connectivity solutions. You will build strong day-to-day relationships, act as a trusted advisor … collaborate with sales, technical and service delivery teams to deliver outcomes aligned with business goals. #J-18808-Ljbffr ...

Database Administrator (DBA) , the primary responsibility is to design, administer, and provide support for database technologies, ensuring customer satisfaction through timely, high-quality delivery aligned to defined service levels, project schedules, and organizational standards. The role requires maintaining and improving SLAs while ensuring compliance with organizational policies, standards … security requirements. The specialist will proactively identify automation opportunities, streamline repetitive processes, and implement solutions that drive operational efficiency and service excellence. As part of a global support organization, the individual will leverage industry best practices to support diverse customer environments, maintain high service quality, and contribute ...

Quvia, the AI-powered QoE platform, is seeking a Service Delivery Engineer to deploy and support its NextGen connectivity platform. The role involves international travel for on-board installations, collaboration with vendors and customers, and hands-on network configuration across maritime deployments. Based in London, you will contribute … project delivery, documentation, and operations while maintaining high standards of security and compliance in maritime environments. #J-18808-Ljbffr ...

Siemens Healthineers is seeking professionals to contribute to healthcare service delivery across the globe. The role focuses on planning, executing and evaluating technical tasks on customer equipment and systems, with emphasis on compliance and quality. You will collaborate within a large global team and support diverse environments. … position involves installation, commissioning, maintenance, and potential involvement in design and development for service offerings, while upholding #J-18808-Ljbffr ...

Kinaxis Inc. is seeking a Program Manager to lead senior, multi-workstream client engagements within Professional Services Delivery. You will orchestrate governance, risk management, and cross-team alignment to deliver on scope, timelines and value ...

part of this transformation. About The Role We're looking for a Solutions and Implementation Manager to join our Customer Experience team, managing the delivery and implementation of Micad FM , our estates management platform, for our UK customer base. We're bolstering the team ahead of a high volume … through to complete implementation. If you're excited about managing complex technical projects, solving implementation challenges, and being the linchpin between our commercial and delivery teams, this is the opportunity for you! Where will you be based? This role is remote within the UK, and the Cardiff area ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre- sales ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre-sales ...

stakeholders, including the translation of technical concepts into business language. Control Implementation: Implement security controls utilising knowledge of how security controls interact with IT service delivery. Delivery: Accurately delivering high quality work to agreed timelines, taking the initiative, utilising the strength of the wider team appropriately to support … innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Security Information Due to clients’ requirements, all applications are strictly subject to security clearance requirements relevant to the role. #J-18808-Ljbffr ...

site/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Infrastructure Service Management – Overview Infrastructure Service Management (ISM) provides comprehensive support and lifecycle management for desktop assets, including end-user devices ...