876 to 900 of 1,334 Service Management Jobs in England

mission-critical applications. Our ADM teams play a vital role in delivering reliable, secure, and high-performing SAP services while driving continuous improvement and service excellence for our clients.Your RoleMonitoring, troubleshooting, and resolving SAP interface and integration failuresManaging SAP PI/PO integration scenarios, mappings, and message flowsSupporting … landscapePerforming detailed root cause analysis to identify and resolve complex integration issuesEnsuring data integrity, accuracy, and consistency across interconnected systemsSupporting incident, problem, and change management activities in line with established service management processesWorking closely with functional, technical, and infrastructure teams to maintain service stability and performanceIdentifying ...

Functional & Business Process Expertise Provide technical and solution guidance across key SAP business domains, including: Plant Maintenance (PM), Finance & Controlling (FICO), Human Capital Management (HCM), SuccessFactors (SF), Order-to-Cash (OTC), Enterprise Asset Management, Customer and Partner Connections, Extended Warehouse Management (EWM), Ariba Procurement, Procurement & Supply Chain … Processes Provide architecture leadership and technical oversight for: OpenText, SCADA Systems, DNCC BA, FRAS, Forecaster, GlobalScape, Remote Link, Technolog (DPRS), Field Service Management (FSM), MRPS Other operational technology and enterprise applications Sybase ASE, Oracle and HANA DBA Integration, Cloud & Middleware Leadership Design and govern integration architectures across ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...

scale enterprise technology environment, leading the successful delivery of complex business and technology initiatives. This is a senior delivery role requiring strong leadership, stakeholder management and governance experience, with responsibility for coordinating multiple teams, workstreams and third-party suppliers to ensure successful outcomes. Key Responsibilities Lead … senior-level forums. Manage resources, capacity, budgets and financial forecasting. Coordinate third-party suppliers and technology partners. Monitor delivery performance through KPIs and management information. Ensure delivery complies with relevant governance, risk and regulatory requirements. Identify opportunities to improve delivery processes and ways of working. Essential Experience Proven experience ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

tools or integration scripts. The candidate should be able to write, debug, and maintain complex scripts to automate tasks and streamline workflows. Intune & Endpoint Management:Hands-on experience managing Microsoft Intunein a production environment, including device enrollment, policy configuration, software distribution, and troubleshooting of MDM issues. Familiarity with related … industry certifications or training. For instance, Microsoft certifications(such as for Intune/Endpoint Administration or Azure Administration) or an ITIL Foundationcertification for IT service management processes can be a plus. Any formal training on GDS systems or travel booking software would also be beneficial. Additional Technical Skills ...

plans, RAID items, actions and delivery artefacts accurate, current and ready for programme reporting or assurance review. Coordinate delivery activity across architecture, engineering, testing, service management and transition teams to ensure migration readiness and smooth execution. Support backlog prioritisation and sprint scope management across both teams, helping … Promote strong squad ways of working, encouraging transparency, accountability, continuous improvement and practical problem solving. Key Skills & Experience Required Proven experience in agile delivery management within complex technology delivery or transformation environments. Strong practical experience using Jira and Confluence to manage sprint delivery, maintain backlogs, track progress and support ...

Hargreaves Lansdown is seeking a Service Assurance Manager to lead the Service Assurance team and govern IT service management across heritage systems, cloud services and integrated third party platforms from our Bristol head office. You will drive major incident leadership, ensure risk and audit engagement ...

value through effective governance, innovation and operational excellence. Working closely with Technology, business stakeholders and external partners, the successful candidate will drive platform adoption, service improvements and long-term platform growth. What you’ll do Define and manage the ServiceNow platform strategy, roadmap and long-term vision. Lead … business stakeholders to align platform priorities with organisational needs. Ensure platform stability, performance, security and availability across all ServiceNow services. Oversee third-party vendors, service providers and platform-related budgets. Establish strong governance, risk management and compliance controls for the platform. Lead, coach and develop platform and engineering ...

value through effective governance, innovation and operational excellence. Working closely with Technology, business stakeholders and external partners, the successful candidate will drive platform adoption, service improvements and long-term platform growth. What you’ll do Define and manage the ServiceNow platform strategy, roadmap and long-term vision. Lead … business stakeholders to align platform priorities with organisational needs. Ensure platform stability, performance, security and availability across all ServiceNow services. Oversee third-party vendors, service providers and platform-related budgets. Establish strong governance, risk management and compliance controls for the platform. Lead, coach and develop platform and engineering ...

Product Lead ensures solutions remain secure, compliant, scalable and aligned to enterprise standards. The role combines strategic product ownership with operational accountability, ensuring excellent service performance while driving continuous improvement, automation and process transformation. The Product Lead provides leadership to a multidisciplinary team of analysts and specialists and serves … reduce complexity and improve maintainability. Lead, coach and develop Product Analysts and Associate Product Analysts within the capability area. About you Ensure reliable service performance, availability, adoption and customer satisfaction across the capability area. Prioritise and govern the capability backlog, balancing business value, operational needs, risk, compliance and technical ...

Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS. Proficient in CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality. Excellent communication and problem-solving skills. Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/… release process for the team in promoting code to appropriate environments and monitor the promotion of such code to align with the Configuration Management Plan. Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool. Participate in all work product review sessions ...

lead a small team of engineers delivering and supporting secure IT systems for one of our key customer contracts. This isnt a traditional service-management role. Youll combine technical leadership, people management and hands-on engineering, taking ownership of delivery while remaining close enough to the technology … line support capability Experience with system design, integration and implementation Experience leading, mentoring or providing technical direction to other engineers Strong customer and stakeholder management skills Ability to prioritise technical work and make sound decisions around risk, security and delivery Willingness and eligibility to undertake Developed Vetting (DV) longer ...

repositories. Producing reports on project progress, risks, issues and change activity. Managing RAID logs and ensuring actions are followed through to completion. Supporting change management processes and governance approvals. Coordinating onboarding, access requests and approval processes. Acting as a key liaison between clients, internal delivery teams and suppliers. Supporting … service transition and operational readiness activities. Assisting with compliance, information governance and security assurance requirements. Producing stakeholder updates, meeting notes and project reporting packs. We need a candidate with: Experience supporting projects, programmes or operational delivery activities. Strong organisational skills with excellent attention to detail. Experience maintaining project documentation ...

high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have … automate manual processes and reduce operational effort. Work collaboratively with engineers and stakeholders to deliver technical solutions. Contribute to incident, problem and change management activities. Research and evaluate new technologies, tools and approaches that could improve platform capabilities. Utilise AI-assisted engineering tools to improve productivity, automation and operational ...

critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.**The successful candidate must be eligible … ## **What you’ll be doing*** Provide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service. ...

month Maintaining and supporting the backup and storage solution, providing timely updates to the Operations Lead Carrying out planned activities through a Change Management process Monitoring the system using Event Management tooling and responding to incidents through the Incident process Triaging incidents and escalating through the Service Management team Carrying out readiness assessments for new releases entering service from the Engineering team Producing and maintaining documentation such as work instructions and patching schedules Key Experience Required UK Sole National with active DV Clearance Storage solutions experience, for example Dell Avamar and Data Domain Public ...

bring the same level of security capability, expertise and discipline to organisations that are often underserved by traditional providers. Our Managed Detection and Response service is a key part of that mission. We are now looking for a SOC Manager to lead the day-to-day operation and development … Role As SOC Manager, you will be accountable for the day-to-day delivery and continuous improvement of CyPro's Managed Detection and Response service across a portfolio of clients. You will lead a small but growing team SOC Analysts and Senior SOC Analysts, maintain operational quality ...

technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling … Scheduling Efficiency Engineer Utilisation Open Call Backlog Reduction System Compliance (CASH accuracy) SLA Performance Data Accuracy & Reporting Quality What You'll Bring: Experience in service planning, scheduling, or operations Strong understanding of Fire & Security service environment Experience with service management systems (CASH desirable) Strong analytical ...

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management … business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors ...

that underpin the end-user digital experience, ensuring these services are secure, resilient, supportable, and continually improved in alignment with University strategy and IT service management best practice. As the senior technical specialist for the Digital Workspace estate, you will help shape and develop the technical roadmap … future direction for end-user operating systems and mobile device management platforms. You will bring strong practical technical and scripting expertise across enterprise operating systems and management platforms, including Windows, macOS, Active Directory, Microsoft Intune, MECM/ECM and Jamf Pro, to engineer, maintain, and automate digital workspace ...

ensuring projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

Hunter Bond is seeking an experienced professional to own end-to-end service integration and performance management across a portfolio of IT services supplied by multiple providers. The role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate … strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

required. You may be responsible for supervising junior engineers, ensuring they work effectively and safely whilst on site. You will be part of the service/small works commissioning team; therefore, the sharing of technical knowledge with other engineers is encouraged whilst obtaining support from the team when necessary. … Duties & Responsibilities Check emails daily for instructions Responsible for making backups of software and strategy files as required for all sites visited under a service agreement Update the server regularly with backups Responsible for taking electrical LAN maps of site architecture (if applicable) for all sites visited under ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will … collaborate with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...