Program Manager, Customer Success, Just Walk Out, (JWO)
- Location
- London, England, United Kingdom
Success to build first class customer service and operational support programs for our customers. This role drives customer success in several ways such as value realization, steady-state operational support, continuing customer education, and operational excellence initiatives. This function plays a critical role in defining our global customer success … make recommendations. Develop operational excellence series and drive partner teams to deliver upon action items to improve customer experience. Parlay operational excellence outputs into value realization initiatives to strengthen our value proposition. Pursue new ideas for value creation. Solve ad hoc operational concerns as they arise ...