Service Desk Support Jobs in London

Service Desk Support
England > London

The median Service Desk Support salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 372 498 576
Rank change year-on-year +126 +78 +265
Permanent jobs requiring a Service Desk Support 20 14 35
As % of all permanent jobs advertised in London 0.16% 0.059% 0.11%
As % of the Job Titles category 0.18% 0.062% 0.11%
Number of salaries quoted 20 13 32
10th Percentile £26,250 £31,210 £31,250
25th Percentile £31,000 £31,250 £33,250
Median annual salary (50th Percentile) £37,500 £35,000 £37,500
Median % change year-on-year +7.14% -6.67% +20.06%
75th Percentile £45,000 £47,500 £48,500
90th Percentile £53,750 £57,500 £57,125
England median annual salary £28,000 £27,000 £27,500
% change year-on-year +3.70% -1.82% -0.90%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,289 22,453 31,519
% of permanent jobs with a recognized job title 90.22% 94.39% 95.14%
Number of salaries quoted 6,829 16,734 23,288
10th Percentile £41,200 £37,500 £42,000
25th Percentile £55,000 £51,143 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Service Desk Support
Job Vacancy Trend in London

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Support in London

Service Desk Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Support in London.

Salary trend for Service Desk Support in London

Service Desk Support
Salary Histogram in London

Salary distribution for jobs citing Service Desk Support in London over the 6 months to 28 May 2025.

Salary histogram for Service Desk Support in London

Service Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the London region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +42 10 £37,500 -3.85%
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 28 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Support in the job title.

1 15 (75.00%) Windows
2 9 (45.00%) Microsoft
2 9 (45.00%) Windows 10
3 8 (40.00%) Law
4 7 (35.00%) Analytical Skills
4 7 (35.00%) Social Skills
4 7 (35.00%) Customer Service
5 6 (30.00%) Problem-Solving
5 6 (30.00%) Active Directory
5 6 (30.00%) Citrix
5 6 (30.00%) SharePoint
5 6 (30.00%) Microsoft 365
6 5 (25.00%) Degree
7 4 (20.00%) ITSM
7 4 (20.00%) Microsoft Office
7 4 (20.00%) ITIL
7 4 (20.00%) Microsoft Intune
7 4 (20.00%) ServiceNow
7 4 (20.00%) Azure
8 3 (15.00%) XenApp
8 3 (15.00%) Video Conferencing
8 3 (15.00%) iPhone
8 3 (15.00%) Microsoft PowerPoint
8 3 (15.00%) Fat Client
8 3 (15.00%) LAN
8 3 (15.00%) TCP/IP
8 3 (15.00%) Thin Client
8 3 (15.00%) Wireless
8 3 (15.00%) Finance
8 3 (15.00%) Service Management

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (30.00%) SharePoint
Applications
1 4 (20.00%) Microsoft Office
2 3 (15.00%) Microsoft PowerPoint
Cloud Services
1 6 (30.00%) Microsoft 365
2 4 (20.00%) Azure
3 3 (15.00%) Mimecast
3 3 (15.00%) OneDrive
4 1 (5.00%) Entra ID
Communications & Networking
1 3 (15.00%) LAN
1 3 (15.00%) TCP/IP
1 3 (15.00%) Wireless
General
1 8 (40.00%) Law
2 7 (35.00%) Analytical Skills
2 7 (35.00%) Social Skills
3 3 (15.00%) Finance
3 3 (15.00%) Legal
4 1 (5.00%) Banking
Miscellaneous
1 3 (15.00%) Fat Client
1 3 (15.00%) iPhone
1 3 (15.00%) Thin Client
1 3 (15.00%) Video Conferencing
Operating Systems
1 15 (75.00%) Windows
2 9 (45.00%) Windows 10
3 3 (15.00%) Windows Server
4 1 (5.00%) Linux
4 1 (5.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (35.00%) Customer Service
2 6 (30.00%) Problem-Solving
3 4 (20.00%) ITIL
3 4 (20.00%) ITSM
4 3 (15.00%) Customer-Centricity
4 3 (15.00%) Service Management
5 2 (10.00%) Project Management
6 1 (5.00%) Application Packaging
6 1 (5.00%) DevOps
6 1 (5.00%) Document Management
6 1 (5.00%) Performance Monitoring
6 1 (5.00%) Service Delivery
6 1 (5.00%) Service Desk Management
6 1 (5.00%) Trend Analysis
Programming Languages
1 1 (5.00%) Bash
Qualifications
1 5 (25.00%) Degree
2 1 (5.00%) RHCSA
Quality Assurance & Compliance
1 2 (10.00%) PMO
1 2 (10.00%) QA
1 2 (10.00%) SLA
System Software
1 6 (30.00%) Active Directory
2 3 (15.00%) XenApp
Systems Management
1 4 (20.00%) Microsoft Intune
2 1 (5.00%) Jamf Pro
2 1 (5.00%) Nagios
2 1 (5.00%) SCCM
Vendors
1 9 (45.00%) Microsoft
2 6 (30.00%) Citrix
3 4 (20.00%) ServiceNow
4 1 (5.00%) iManage
4 1 (5.00%) Red Hat
4 1 (5.00%) SolarWinds
4 1 (5.00%) Sun