Period
to 20 November 2017

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in the Thames Valley during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Thames Valley
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 73 58 70
Rank change year-on-year -15 +12 -35
Permanent jobs requiring a Support Engineer 477 671 718
As % of all permanent IT jobs advertised in the Thames Valley 3.93% 4.62% 3.82%
As % of the Job Titles category 4.09% 4.79% 3.98%
Number of salaries quoted 445 622 627
Thames Valley median annual salary £32,500 £35,000 £32,500
Median salary % change year-on-year -7.14% +7.69% +3.17%
10th Percentile £21,250 £23,000 £20,650
90th Percentile £57,750 £61,250 £47,500
South East median annual salary £30,000 £32,500 £30,500
% change year-on-year -7.69% +6.56% +1.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Thames Valley
Permanent vacancies in the Thames Valley with a recognized job title 11659 14003 18032
% of permanent IT jobs with a recognized job title 96.14% 96.39% 95.81%
Number of salaries quoted 9477 11224 14467
Thames Valley median annual salary £45,000 £47,000 £45,000
Median salary % change year-on-year -4.26% +4.44% +5.88%
10th Percentile £26,250 £27,500 £26,250
90th Percentile £71,000 £70,000 £68,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Engineer
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Engineer in the Thames Valley

Support Engineer
Salary Trend in the Thames Valley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the Thames Valley.

Salary trend for Support Engineer in the Thames Valley

Support Engineer
Salary Histogram in the Thames Valley

The salary distribution of IT jobs citing Support Engineer in the Thames Valley over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in the Thames Valley

Support Engineer
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Thames Valley region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -25 282 £35,000 -12.50% 13
Buckinghamshire +39 130 £27,500 +19.57% 5
Oxfordshire -20 67 £25,000 -13.04% 13
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the Thames Valley

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Thames Valley region featuring Support Engineer in the job title.

1 303 (63.52%) Windows
2 186 (38.99%) Active Directory
3 165 (34.59%) Microsoft
3 165 (34.59%) Windows Server
4 132 (27.67%) VMware
5 121 (25.37%) Cisco
6 114 (23.90%) SQL
7 106 (22.22%) Linux
8 105 (22.01%) SQL Server
9 102 (21.38%) Windows Server 2012
10 95 (19.92%) Firewall
11 85 (17.82%) MS Exchange
12 81 (16.98%) TCP/IP
13 80 (16.77%) Office 365
14 71 (14.88%) ITIL
15 67 (14.05%) Juniper
16 63 (13.21%) Windows 7
16 63 (13.21%) Windows Server 2008
16 63 (13.21%) Windows 10
17 59 (12.37%) WAN
18 58 (12.16%) DNS
19 54 (11.32%) Hyper-V
20 53 (11.11%) DHCP
21 52 (10.90%) VMware Infrastructure
22 51 (10.69%) Degree
22 51 (10.69%) Exchange Server 2010
23 50 (10.48%) VPN
23 50 (10.48%) Cisco Certification
24 46 (9.64%) F5
25 45 (9.43%) Microsoft Office

Support Engineer Skill Set
Co-occurring IT Skills in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 85 (17.82%) MS Exchange
2 51 (10.69%) Exchange Server 2010
3 30 (6.29%) Exchange Server 2013
4 20 (4.19%) IIS
5 18 (3.77%) Skype for Business
6 15 (3.14%) Apache
7 14 (2.94%) OpenStack
8 13 (2.73%) Cloud Foundry
8 13 (2.73%) Exchange Server 2007
8 13 (2.73%) Tomcat
9 11 (2.31%) WebLogic
10 10 (2.10%) SharePoint
11 9 (1.89%) SAS
12 8 (1.68%) WebSphere
13 6 (1.26%) JBoss
14 5 (1.05%) Exchange Server 2003
14 5 (1.05%) Oracle SOA Suite
15 1 (0.21%) Documentum
15 1 (0.21%) IBM Notes
15 1 (0.21%) WebLogic Portal
Applications
1 45 (9.43%) Microsoft Office
2 11 (2.31%) MS Visio
3 2 (0.42%) Microsoft Excel
4 1 (0.21%) Microsoft Project
4 1 (0.21%) Spreadsheet
Business Applications
1 1 (0.21%) Dynamics CRM
1 1 (0.21%) Dynamics NAV
1 1 (0.21%) Infor CloudSuite Industrial (formerly SyteLine)
1 1 (0.21%) NetSuite
1 1 (0.21%) SDL Web 8
Cloud Services
1 80 (16.77%) Office 365
2 40 (8.39%) Microsoft Azure
3 30 (6.29%) Amazon AWS
4 14 (2.94%) SaaS
5 9 (1.89%) PaaS
6 7 (1.47%) IaaS
7 6 (1.26%) AWS CloudFormation
7 6 (1.26%) Virtual Private Cloud
8 2 (0.42%) OneDrive
9 1 (0.21%) Cloud Computing
9 1 (0.21%) G Suite
Communications & Networking
1 95 (19.92%) Firewall
2 81 (16.98%) TCP/IP
3 59 (12.37%) WAN
4 58 (12.16%) DNS
5 53 (11.11%) DHCP
6 50 (10.48%) VPN
7 39 (8.18%) LAN
8 37 (7.76%) VoIP
9 33 (6.92%) VLAN
10 27 (5.66%) SAN
11 26 (5.45%) Wireshark
12 25 (5.24%) OSPF
13 24 (5.03%) MPLS
14 23 (4.82%) BGP
14 23 (4.82%) Internet
15 20 (4.19%) tcpdump
16 19 (3.98%) IPsec
16 19 (3.98%) SSL
17 18 (3.77%) Skype
18 17 (3.56%) HTTP
Database & Business Intelligence
1 105 (22.01%) SQL Server
2 22 (4.61%) MySQL
3 12 (2.52%) SQL Server 2012
4 8 (1.68%) SQL Server 2008
5 7 (1.47%) Relational Database
5 7 (1.47%) SQL Server 2014
6 3 (0.63%) PostgreSQL
6 3 (0.63%) SQL Server Reporting Services
7 2 (0.42%) Crystal Reports
7 2 (0.42%) DB2
7 2 (0.42%) QlikView
7 2 (0.42%) RDBMS
7 2 (0.42%) SQL Server Integration Services
8 1 (0.21%) Informix
8 1 (0.21%) Oracle Database
8 1 (0.21%) SQL Server 2005
Development Applications
1 5 (1.05%) Visual Studio
2 4 (0.84%) Eclipse
2 4 (0.84%) IntelliJ
2 4 (0.84%) Maven
2 4 (0.84%) NetBeans
3 2 (0.42%) MSI
3 2 (0.42%) Vagrant
4 1 (0.21%) MSTest
4 1 (0.21%) Team Foundation Server
General
1 20 (4.19%) Finance
2 14 (2.94%) Telecoms
3 9 (1.89%) Advertising
3 9 (1.89%) Games
4 8 (1.68%) Banking
5 7 (1.47%) Marketing
6 6 (1.26%) Retail
7 3 (0.63%) Italian Language
7 3 (0.63%) Manufacturing
8 2 (0.42%) Billing
8 2 (0.42%) Electronics
8 2 (0.42%) Legal
8 2 (0.42%) Military
8 2 (0.42%) Pharmaceutical
9 1 (0.21%) Automotive
9 1 (0.21%) Financial Institution
Libraries, Frameworks & Software Standards
1 18 (3.77%) Web Services
2 14 (2.94%) XML
3 13 (2.73%) .NET
4 7 (1.47%) HTML
4 7 (1.47%) Spring
5 5 (1.05%) REST
6 4 (0.84%) ASP.NET
6 4 (0.84%) Java EE
6 4 (0.84%) Java SE
6 4 (0.84%) JMS
6 4 (0.84%) SOAP
7 2 (0.42%) AngularJS
7 2 (0.42%) ASP.NET MVC
7 2 (0.42%) CSS
7 2 (0.42%) Elastic Stack
7 2 (0.42%) jQuery
7 2 (0.42%) Twitter Bootstrap
7 2 (0.42%) WCF
8 1 (0.21%) 802.1X
8 1 (0.21%) HTML5
Miscellaneous
1 42 (8.81%) Data Centre
2 25 (5.24%) Clustering
3 17 (3.56%) Analytical Skills
4 15 (3.14%) Computer Science
4 15 (3.14%) Private Cloud
5 12 (2.52%) Virtual Team
6 10 (2.10%) PKI
7 9 (1.89%) iPad
8 8 (1.68%) Cyberthreat
9 7 (1.47%) BYOD
10 6 (1.26%) Driving Licence
10 6 (1.26%) Enterprise Software
10 6 (1.26%) Fat Client
10 6 (1.26%) Fintech
10 6 (1.26%) Greenfield Project
10 6 (1.26%) Hybrid Cloud
10 6 (1.26%) Management Information System
10 6 (1.26%) Thin Client
10 6 (1.26%) Video Conferencing
11 5 (1.05%) EPoS
Operating Systems
1 303 (63.52%) Windows
2 165 (34.59%) Windows Server
3 106 (22.22%) Linux
4 102 (21.38%) Windows Server 2012
5 63 (13.21%) Windows 10
5 63 (13.21%) Windows 7
5 63 (13.21%) Windows Server 2008
6 30 (6.29%) Windows 8
7 29 (6.08%) Unix
8 19 (3.98%) Mac OS X
9 17 (3.56%) Windows Server 2003
10 14 (2.94%) Apple iOS
11 12 (2.52%) Red Hat Enterprise Linux
12 10 (2.10%) Windows XP
13 8 (1.68%) CentOS
14 7 (1.47%) Android
14 7 (1.47%) Debian
14 7 (1.47%) Ubuntu
15 4 (0.84%) Mac OS
15 4 (0.84%) Solaris
Processes & Methodologies
1 71 (14.88%) ITIL
2 26 (5.45%) Network Monitoring
3 25 (5.24%) Incident Management
4 22 (4.61%) Disaster Recovery
5 20 (4.19%) Proactive Monitoring
5 20 (4.19%) Root Cause Analysis
5 20 (4.19%) Service Management
6 19 (3.98%) DevOps
6 19 (3.98%) Identity Management
7 18 (3.77%) Problem Management
8 17 (3.56%) Change Management
8 17 (3.56%) Migration
9 16 (3.35%) Load Balancing
9 16 (3.35%) Time Management
10 14 (2.94%) Kalman Filter
11 13 (2.73%) API Integration
11 13 (2.73%) Mentoring
12 12 (2.52%) Project Management
13 11 (2.31%) Agile Software Development
14 10 (2.10%) Software Engineering
Programming Languages
1 114 (23.90%) SQL
2 42 (8.81%) PowerShell
3 21 (4.40%) Java
4 16 (3.35%) T-SQL
5 13 (2.73%) Shell Script
6 12 (2.52%) Perl
7 11 (2.31%) Python
8 10 (2.10%) C#
9 9 (1.89%) C++
10 7 (1.47%) C
11 4 (0.84%) Bash Shell
11 4 (0.84%) JavaScript
12 2 (0.42%) Ruby
13 1 (0.21%) PHP
13 1 (0.21%) PL/SQL
13 1 (0.21%) VB.NET
13 1 (0.21%) VBScript
Qualifications
1 51 (10.69%) Degree
2 50 (10.48%) Cisco Certification
3 34 (7.13%) CCNP
4 26 (5.45%) Microsoft Certification
5 22 (4.61%) VMware Certified Professional (VCP)
6 21 (4.40%) Security Cleared
7 20 (4.19%) VERITAS Certified Professional (VCP)
8 18 (3.77%) CCNA
9 16 (3.35%) SC Cleared
10 13 (2.73%) MCP
11 12 (2.52%) MCSE
12 11 (2.31%) JNCIA
13 10 (2.10%) MCSA
14 8 (1.68%) CCIE
14 8 (1.68%) CCNP Voice
15 5 (1.05%) CCSE
15 5 (1.05%) CCSP
15 5 (1.05%) Computer Science Degree
16 4 (0.84%) DV Cleared
16 4 (0.84%) JNCIP
Quality Assurance & Compliance
1 43 (9.01%) SLA
2 5 (1.05%) QA
3 4 (0.84%) SAS 70
4 3 (0.63%) ISO/IEC 27001
5 1 (0.21%) Sarbanes-Oxley
System Software
1 186 (38.99%) Active Directory
2 54 (11.32%) Hyper-V
3 52 (10.90%) VMware Infrastructure
4 28 (5.87%) VMware ESXi
5 16 (3.35%) Docker
6 14 (2.94%) XenApp
7 13 (2.73%) vSphere
8 7 (1.47%) Virtual Machines
9 5 (1.05%) XenDesktop
10 4 (0.84%) Firmware
10 4 (0.84%) Virtual Desktop
10 4 (0.84%) Virtual Servers
11 3 (0.63%) VMware Workstation
12 2 (0.42%) Microsoft App-V
12 2 (0.42%) Terminal Services
13 1 (0.21%) BitLocker
13 1 (0.21%) FreeRADIUS
13 1 (0.21%) ISA Server
13 1 (0.21%) KVM
13 1 (0.21%) vCloud
Systems Management
1 41 (8.60%) SCCM
2 39 (8.18%) Backup Exec
3 27 (5.66%) Symantec Enterprise Vault
4 21 (4.40%) vCenter Server
5 20 (4.19%) Symantec Endpoint Protection
5 20 (4.19%) Tivoli Storage Manager
6 13 (2.73%) Kubernetes
7 11 (2.31%) Cisco UCCX
8 9 (1.89%) SCOM
9 8 (1.68%) Cisco CME
10 7 (1.47%) Cisco CUCM
10 7 (1.47%) Puppet
11 6 (1.26%) Systems Management Server (SMS)
11 6 (1.26%) Terraform
11 6 (1.26%) WSUS
12 5 (1.05%) Microsoft Data Protection Manager
12 5 (1.05%) Norton AntiVirus
12 5 (1.05%) SCVMM
12 5 (1.05%) SmoothWall
13 3 (0.63%) Cisco UCCE
Vendors
1 165 (34.59%) Microsoft
2 132 (27.67%) VMware
3 121 (25.37%) Cisco
4 67 (14.05%) Juniper
5 46 (9.64%) F5
6 40 (8.39%) Citrix
7 39 (8.18%) HP
8 35 (7.34%) Symantec
9 31 (6.50%) CheckPoint
10 24 (5.03%) Veeam
11 23 (4.82%) Apple
12 22 (4.61%) NetApp
12 22 (4.61%) Oracle
13 20 (4.19%) Altiris
13 20 (4.19%) Forcepoint
13 20 (4.19%) Veritas
14 17 (3.56%) Red Hat
15 16 (3.35%) Dell
15 16 (3.35%) IBM
15 16 (3.35%) NetScout