Support Engineer Job Trends in the Thames Valley

Support Engineer
South East > Thames Valley

The median Support Engineer salary in the Thames Valley is £40,000 per year, according to job vacancies posted during the 6 months leading to 13 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Sep 2025
Same period 2024 Same period 2023
Rank 92 101 63
Rank change year-on-year +9 -38 +69
Permanent jobs requiring a Support Engineer 121 108 160
As % of all permanent jobs advertised in the Thames Valley 3.07% 2.23% 4.14%
As % of the Job Titles category 3.36% 2.34% 4.45%
Number of salaries quoted 104 89 142
10th Percentile £28,250 £26,500 £27,500
25th Percentile £34,000 £31,250 £28,290
Median annual salary (50th Percentile) £40,000 £38,500 £35,000
Median % change year-on-year +3.90% +10.00% +11.11%
75th Percentile £45,000 £48,750 £46,250
90th Percentile £52,500 £56,525 £56,525
South East median annual salary £40,000 £35,500 £33,750
% change year-on-year +12.68% +5.19% +5.47%

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 3,602 4,610 3,592
% of permanent jobs with a recognized job title 91.26% 95.17% 92.94%
Number of salaries quoted 1,600 2,627 2,600
10th Percentile £28,000 £31,075 £31,000
25th Percentile £35,750 £40,000 £40,000
Median annual salary (50th Percentile) £49,000 £51,500 £55,000
Median % change year-on-year -4.85% -6.36% -
75th Percentile £67,500 £68,750 £72,500
90th Percentile £82,500 £81,250 £85,000
South East median annual salary £50,000 £51,573 £55,000
% change year-on-year -3.05% -6.23% -

Support Engineer
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Engineer in the Thames Valley

Support Engineer
Salary Trend in the Thames Valley

Salary distribution trend for Support Engineer job vacancies in the Thames Valley.

Salary distribution trend for Support Engineer job vacancies in the Thames Valley

Support Engineer
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Support Engineer in the Thames Valley over the 6 months to 13 September 2025.

Salary histogram for Support Engineer in the Thames Valley

Support Engineer
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Thames Valley region over the 6 months to 13 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +5 51 £41,250 -17.50% 25
Buckinghamshire +15 47 £40,000 +14.29% 15
Oxfordshire +12 23 £40,000 -4.76% 10
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 13 September 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Support Engineer in the job title.

1 42 (34.71%) Windows
2 41 (33.88%) Social Skills
3 37 (30.58%) Microsoft 365
4 36 (29.75%) Microsoft
5 32 (26.45%) Active Directory
6 31 (25.62%) Customer Service
7 26 (21.49%) Problem-Solving
8 19 (15.70%) Azure
9 17 (14.05%) Mac OS
9 17 (14.05%) Degree
9 17 (14.05%) DNS
10 16 (13.22%) Manufacturing
10 16 (13.22%) Microsoft Exchange
11 15 (12.40%) Security Cleared
11 15 (12.40%) DHCP
11 15 (12.40%) Windows Server
12 14 (11.57%) Windows 10
12 14 (11.57%) Microsoft Certification
12 14 (11.57%) VMware Infrastructure
12 14 (11.57%) VMware
13 13 (10.74%) VPN
14 12 (9.92%) Apple
14 12 (9.92%) Firewall
14 12 (9.92%) Hyper-V
15 11 (9.09%) Linux
15 11 (9.09%) ITIL
15 11 (9.09%) Driving Licence
16 10 (8.26%) Entra ID
16 10 (8.26%) TCP/IP
16 10 (8.26%) A+ Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (13.22%) Microsoft Exchange
2 9 (7.44%) SharePoint
3 3 (2.48%) IBM Domino
4 2 (1.65%) IIS
Applications
1 7 (5.79%) Microsoft Office
Business Applications
1 2 (1.65%) Dynamics NAV
Cloud Services
1 37 (30.58%) Microsoft 365
2 19 (15.70%) Azure
3 10 (8.26%) Entra ID
4 4 (3.31%) AWS
4 4 (3.31%) GCP
5 3 (2.48%) OneDrive
5 3 (2.48%) SaaS
6 2 (1.65%) Dynamics 365
6 2 (1.65%) Google Workspace
6 2 (1.65%) Mimecast
7 1 (0.83%) GitHub
7 1 (0.83%) IaaS
7 1 (0.83%) PaaS
Communications & Networking
1 17 (14.05%) DNS
2 15 (12.40%) DHCP
3 13 (10.74%) VPN
4 12 (9.92%) Firewall
5 10 (8.26%) TCP/IP
6 9 (7.44%) VLAN
7 6 (4.96%) Wi-Fi
8 5 (4.13%) WAN
9 4 (3.31%) Remote Desktop
9 4 (3.31%) SAN
10 3 (2.48%) Cisco IOS
10 3 (2.48%) LAN
10 3 (2.48%) VoIP
11 2 (1.65%) SD-WAN
11 2 (1.65%) Wireless
Database & Business Intelligence
1 4 (3.31%) SQL Server
2 2 (1.65%) Metabase
3 1 (0.83%) Amazon RDS
3 1 (0.83%) MySQL
Development Applications
1 2 (1.65%) JIRA
General
1 41 (33.88%) Social Skills
2 16 (13.22%) Manufacturing
3 6 (4.96%) Electronics
4 3 (2.48%) Advertising
5 2 (1.65%) Finance
5 2 (1.65%) Inclusion and Diversity
5 2 (1.65%) Public Sector
6 1 (0.83%) Analytical Skills
6 1 (0.83%) Brand Awareness
6 1 (0.83%) Law
6 1 (0.83%) Legal
6 1 (0.83%) Marketing
6 1 (0.83%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.65%) CSS
1 2 (1.65%) HTML
Miscellaneous
1 11 (9.09%) Driving Licence
2 8 (6.61%) Onboarding
3 6 (4.96%) Smart Home
4 5 (4.13%) Home Automation
5 4 (3.31%) Linux Command Line
5 4 (3.31%) Video Conferencing
6 3 (2.48%) Self-Motivation
7 2 (1.65%) Enterprise Software
7 2 (1.65%) Virtual Team
8 1 (0.83%) Enterprise Cloud
8 1 (0.83%) Smartphone
8 1 (0.83%) Team-Oriented Environment
Operating Systems
1 42 (34.71%) Windows
2 17 (14.05%) Mac OS
3 15 (12.40%) Windows Server
4 14 (11.57%) Windows 10
5 11 (9.09%) Linux
6 10 (8.26%) Android
7 6 (4.96%) Apple iOS
8 4 (3.31%) Unix
8 4 (3.31%) Windows Server 2016
9 2 (1.65%) Mac OS X
10 1 (0.83%) Red Hat Enterprise Linux
10 1 (0.83%) Windows Server 2019
Processes & Methodologies
1 31 (25.62%) Customer Service
2 26 (21.49%) Problem-Solving
3 11 (9.09%) ITIL
4 9 (7.44%) Asset Management
4 9 (7.44%) Coaching
5 6 (4.96%) Change Management
5 6 (4.96%) Customer-Centricity
5 6 (4.96%) Data Analysis
5 6 (4.96%) Process Improvement
5 6 (4.96%) Service Management
6 5 (4.13%) Cybersecurity
6 5 (4.13%) Infrastructure Engineering
6 5 (4.13%) Service Delivery
6 5 (4.13%) User Experience
7 4 (3.31%) ITSM
7 4 (3.31%) Knowledge Transfer
7 4 (3.31%) Mobile Device Management
7 4 (3.31%) Proactive Maintenance
7 4 (3.31%) Task Automation
7 4 (3.31%) Validation
Programming Languages
1 6 (4.96%) SQL
2 4 (3.31%) Python
3 2 (1.65%) C++
3 2 (1.65%) JavaScript
3 2 (1.65%) PHP
3 2 (1.65%) PowerShell
4 1 (0.83%) Bash
Qualifications
1 17 (14.05%) Degree
2 15 (12.40%) Security Cleared
3 14 (11.57%) Microsoft Certification
4 10 (8.26%) A+ Certification
5 9 (7.44%) HNC
5 9 (7.44%) NVQ Level 3
6 8 (6.61%) MCP
7 6 (4.96%) SC Cleared
8 4 (3.31%) DBS Check
9 3 (2.48%) MCSA
10 2 (1.65%) Dell Certification
11 1 (0.83%) Computer Science Degree
11 1 (0.83%) MCITP
11 1 (0.83%) MCSE
11 1 (0.83%) RHCE
11 1 (0.83%) RHCSA
Quality Assurance & Compliance
1 9 (7.44%) COSHH
2 7 (5.79%) SLA
3 4 (3.31%) Cyber Essentials
3 4 (3.31%) Cyber Essentials PLUS
3 4 (3.31%) ISO/IEC 27001
3 4 (3.31%) QA
System Software
1 32 (26.45%) Active Directory
2 14 (11.57%) VMware Infrastructure
3 12 (9.92%) Hyper-V
4 4 (3.31%) VMware ESXi
5 1 (0.83%) Microsoft Virtual Server
5 1 (0.83%) Virtual Servers
Systems Management
1 10 (8.26%) SCCM
2 6 (4.96%) Microsoft Intune
3 3 (2.48%) vCenter Server
4 2 (1.65%) SCOM
4 2 (1.65%) SCSM
4 2 (1.65%) Terraform
5 1 (0.83%) Ansible
5 1 (0.83%) Jamf Pro
5 1 (0.83%) Red Hat Satellite
5 1 (0.83%) WSUS
Vendors
1 36 (29.75%) Microsoft
2 14 (11.57%) VMware
3 12 (9.92%) Apple
4 7 (5.79%) Sophos
5 5 (4.13%) Cisco
5 5 (4.13%) Google
5 5 (4.13%) Siemens
6 4 (3.31%) ServiceNow
7 3 (2.48%) Palo Alto
7 3 (2.48%) SonicWALL
7 3 (2.48%) Ubiquiti
8 2 (1.65%) Citrix
8 2 (1.65%) Dell
9 1 (0.83%) Meraki
9 1 (0.83%) Red Hat
9 1 (0.83%) Samsung
9 1 (0.83%) SolarWinds