IT Support Specialist Jobs with Work from Home Options

IT Support Specialist
UK > Work from Home

The median IT Support Specialist salary in Work from Home is £34,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 555 672 826
Rank change year-on-year +117 +154 -263
Permanent jobs requiring an IT Support Specialist 29 5 8
As % of all permanent jobs with a WFH option 0.086% 0.012% 0.012%
As % of the Job Titles category 0.089% 0.012% 0.012%
Number of salaries quoted 22 3 6
10th Percentile £27,180 £47,000 £24,625
25th Percentile £31,438 £48,125 £25,000
Median annual salary (50th Percentile) £34,000 £50,000 £29,000
Median % change year-on-year -32.00% +72.41% -19.44%
75th Percentile £38,750 - £33,563
90th Percentile - - £36,125
UK median annual salary £33,250 £40,000 £32,000
% change year-on-year -16.88% +25.00% -20.00%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,470 40,891 66,041
% of permanent jobs with a recognized job title 95.99% 96.04% 97.41%
Number of salaries quoted 24,943 29,047 41,977
10th Percentile £33,003 £36,690 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

IT Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

IT Support Specialist trend for jobs with a WFH option

IT Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Specialist.

IT Support Specialist salary trend for jobs with a WFH option

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Specialist in the job title.

1 20 (68.97%) ITIL
2 19 (65.52%) Microsoft
3 16 (55.17%) Windows
4 15 (51.72%) Social Skills
5 14 (48.28%) Degree
6 13 (44.83%) Microsoft 365
6 13 (44.83%) Active Directory
7 12 (41.38%) Problem-Solving
8 10 (34.48%) Windows Server
8 10 (34.48%) Customer Service
8 10 (34.48%) Linux
8 10 (34.48%) Azure
9 9 (31.03%) Management Information System
10 8 (27.59%) DNS
10 8 (27.59%) DHCP
10 8 (27.59%) Computer Science
11 7 (24.14%) SCCM
11 7 (24.14%) Agile
11 7 (24.14%) OpenStack
11 7 (24.14%) Agile Project Management
11 7 (24.14%) Ansible
11 7 (24.14%) Docker
11 7 (24.14%) Kubernetes
11 7 (24.14%) Wi-Fi
11 7 (24.14%) Project Management
11 7 (24.14%) Infrastructure Maintenance
11 7 (24.14%) Inclusion and Diversity
11 7 (24.14%) Nutanix
11 7 (24.14%) CI/CD
11 7 (24.14%) Data Centre

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (24.14%) OpenStack
2 3 (10.34%) Microsoft Exchange
2 3 (10.34%) SharePoint
Applications
1 4 (13.79%) Microsoft Office
Cloud Services
1 13 (44.83%) Microsoft 365
2 10 (34.48%) Azure
3 7 (24.14%) Nutanix
4 6 (20.69%) AWS
5 4 (13.79%) Google Workspace
6 3 (10.34%) Asana
6 3 (10.34%) Cloud Computing
6 3 (10.34%) Entra ID
6 3 (10.34%) Slack
7 2 (6.90%) Power Platform
7 2 (6.90%) Snowflake
8 1 (3.45%) WhatsApp
Communications & Networking
1 8 (27.59%) DHCP
1 8 (27.59%) DNS
2 7 (24.14%) Wi-Fi
3 4 (13.79%) VPN
4 3 (10.34%) Firewall
4 3 (10.34%) LAN
4 3 (10.34%) WAN
4 3 (10.34%) Wireless
Database & Business Intelligence
1 2 (6.90%) Power BI
General
1 15 (51.72%) Social Skills
2 7 (24.14%) Inclusion and Diversity
3 2 (6.90%) Banking
3 2 (6.90%) Finance
3 2 (6.90%) Organisational Skills
4 1 (3.45%) Law
4 1 (3.45%) Legal
Miscellaneous
1 9 (31.03%) Management Information System
2 7 (24.14%) Data Centre
3 2 (6.90%) Smartphone
4 1 (3.45%) Onboarding
Operating Systems
1 16 (55.17%) Windows
2 10 (34.48%) Linux
2 10 (34.48%) Windows Server
3 4 (13.79%) Windows 10
4 3 (10.34%) Windows Server 2016
Processes & Methodologies
1 20 (68.97%) ITIL
2 12 (41.38%) Problem-Solving
3 10 (34.48%) Customer Service
4 8 (27.59%) Computer Science
5 7 (24.14%) Agile
5 7 (24.14%) Agile Project Management
5 7 (24.14%) CI/CD
5 7 (24.14%) Hardware Maintenance
5 7 (24.14%) Infrastructure Maintenance
5 7 (24.14%) Project Management
6 4 (13.79%) Cybersecurity
6 4 (13.79%) Mentoring
6 4 (13.79%) Remote Monitoring and Management
6 4 (13.79%) Service Management
7 2 (6.90%) Business Intelligence
7 2 (6.90%) Incident Management
7 2 (6.90%) Infrastructure Engineering
7 2 (6.90%) Time Management
8 1 (3.45%) ITSM
8 1 (3.45%) Mobile Device Management
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 14 (48.28%) Degree
2 5 (17.24%) Computer Science Degree
2 5 (17.24%) DV Cleared
2 5 (17.24%) NVQ Level 3
2 5 (17.24%) Security Cleared
3 4 (13.79%) DBS Check
3 4 (13.79%) Microsoft Certification
4 2 (6.90%) Postgraduate
Quality Assurance & Compliance
1 4 (13.79%) GDPR
1 4 (13.79%) PCI DSS
System Software
1 13 (44.83%) Active Directory
2 7 (24.14%) Docker
3 6 (20.69%) Hyper-V
4 3 (10.34%) Virtual Machines
4 3 (10.34%) VMware Infrastructure
Systems Management
1 7 (24.14%) Ansible
1 7 (24.14%) Kubernetes
1 7 (24.14%) SCCM
2 4 (13.79%) Autotask
3 3 (10.34%) Microsoft Intune
Vendors
1 19 (65.52%) Microsoft
2 6 (20.69%) VMware
3 4 (13.79%) Datto
4 3 (10.34%) Veeam
5 2 (6.90%) Alteryx
5 2 (6.90%) MuleSoft
6 1 (3.45%) Citrix