IT Support Specialist Jobs

IT Support Specialist
UK

The median IT Support Specialist salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2025
Same period 2024 Same period 2023
Rank 608 742 887
Rank change year-on-year +134 +145 +331
Permanent jobs requiring an IT Support Specialist 106 168 49
As % of all permanent jobs advertised in the UK 0.19% 0.15% 0.053%
As % of the Job Titles category 0.21% 0.16% 0.058%
Number of salaries quoted 69 93 23
10th Percentile £28,300 £26,900 £31,700
25th Percentile £29,750 £30,000 £34,591
Median annual salary (50th Percentile) £35,000 £33,250 £40,000
Median % change year-on-year +5.26% -16.88% +31.15%
75th Percentile £52,500 £38,750 £43,750
90th Percentile £57,500 £48,750 £45,000
UK excluding London median annual salary £35,000 £32,500 £41,000
% change year-on-year +7.69% -20.73% +38.98%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,220 103,726 84,723
% of permanent jobs with a recognized job title 90.02% 94.76% 91.22%
Number of salaries quoted 26,439 73,309 55,187
10th Percentile £28,000 £28,500 £32,500
25th Percentile £40,000 £38,605 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,055 £50,000 £53,500
% change year-on-year +0.11% -6.54% +6.37%

IT Support Specialist
Job Vacancy Trend

Job postings that featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Specialist.

Salary trend for IT Support Specialist in the UK

IT Support Specialist
Salary Histogram

Salary distribution for jobs citing IT Support Specialist over the 6 months to 12 June 2025.

Salary histogram for IT Support Specialist in the UK

IT Support Specialist
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 12 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +108 105 £35,000 +5.26% 54
UK excluding London +162 71 £35,000 +7.69% 38
Midlands +95 42 £31,500 -3.08% 3
London +68 34 £50,000 +5.26% 30
West Midlands +72 31 - - 3
East Midlands +67 11 £31,500 -5.97%
East of England +42 11 £55,000 +83.33%
North of England +57 8 £35,000 -6.67% 8
North West +20 7 £35,000 -20.00% 6
South West +114 5 £29,000 -2.04% 5
South East +89 5 £27,500 -17.91% 17
Work from Home +115 4 £35,000 +2.94% 35
North East +49 1 £60,000 +84.62%

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2025, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Specialist in the job title.

1 93 (87.74%) Social Skills
2 91 (85.85%) Windows
3 88 (83.02%) Microsoft
4 65 (61.32%) Microsoft 365
5 60 (56.60%) Degree
6 57 (53.77%) Active Directory
7 56 (52.83%) Cybersecurity
8 54 (50.94%) Azure
9 41 (38.68%) Windows 10
10 39 (36.79%) VoIP
11 35 (33.02%) WAN
11 35 (33.02%) LAN
12 30 (28.30%) CCTV
12 30 (28.30%) Retail
13 29 (27.36%) Microsoft Office
14 27 (25.47%) Microsoft Excel
15 26 (24.53%) Customer Service
15 26 (24.53%) Problem-Solving
16 20 (18.87%) Microsoft Exchange
17 18 (16.98%) ITIL
17 18 (16.98%) A+ Certification
18 17 (16.04%) Telecoms
18 17 (16.04%) Law
18 17 (16.04%) Legal
18 17 (16.04%) Data Management
18 17 (16.04%) Document Management
18 17 (16.04%) Microsoft PowerPoint
18 17 (16.04%) Video Conferencing
19 16 (15.09%) Firewall
20 15 (14.15%) DNS

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (18.87%) Microsoft Exchange
2 9 (8.49%) SharePoint
3 1 (0.94%) IIS
Applications
1 29 (27.36%) Microsoft Office
2 27 (25.47%) Microsoft Excel
3 17 (16.04%) Microsoft PowerPoint
4 4 (3.77%) Spreadsheet
Business Applications
1 3 (2.83%) Sage 50
Cloud Services
1 65 (61.32%) Microsoft 365
2 54 (50.94%) Azure
3 9 (8.49%) AWS
3 9 (8.49%) Entra ID
4 6 (5.66%) OneDrive
5 1 (0.94%) Nutanix
5 1 (0.94%) SaaS
Communications & Networking
1 39 (36.79%) VoIP
2 35 (33.02%) LAN
2 35 (33.02%) WAN
3 16 (15.09%) Firewall
4 15 (14.15%) DNS
5 14 (13.21%) DHCP
6 6 (5.66%) Network Security
6 6 (5.66%) TCP/IP
7 5 (4.72%) Intranet
8 2 (1.89%) VPN
9 1 (0.94%) DECT
9 1 (0.94%) NAS
9 1 (0.94%) SAN
9 1 (0.94%) VLAN
9 1 (0.94%) Wi-Fi
Database & Business Intelligence
1 2 (1.89%) SQL Server
General
1 93 (87.74%) Social Skills
2 30 (28.30%) Retail
3 17 (16.04%) Law
3 17 (16.04%) Legal
3 17 (16.04%) Telecoms
4 5 (4.72%) Finance
5 3 (2.83%) Automotive
5 3 (2.83%) Manufacturing
6 1 (0.94%) Analytical Skills
6 1 (0.94%) Banking
6 1 (0.94%) German Language
Miscellaneous
1 30 (28.30%) CCTV
2 17 (16.04%) Video Conferencing
3 6 (5.66%) Data Centre
4 5 (4.72%) FMCG
5 2 (1.89%) Self-Motivation
6 1 (0.94%) AS400
6 1 (0.94%) Onboarding
Operating Systems
1 91 (85.85%) Windows
2 41 (38.68%) Windows 10
3 15 (14.15%) Windows Server
4 6 (5.66%) Windows 7
5 5 (4.72%) Unix
6 4 (3.77%) Android
6 4 (3.77%) Linux
7 1 (0.94%) Mac OS
Processes & Methodologies
1 56 (52.83%) Cybersecurity
2 26 (24.53%) Customer Service
2 26 (24.53%) Problem-Solving
3 18 (16.98%) ITIL
4 17 (16.04%) Data Management
4 17 (16.04%) Document Management
5 12 (11.32%) Migration
6 8 (7.55%) Collaborative Culture
6 8 (7.55%) Computer Science
7 6 (5.66%) Continuous Improvement
7 6 (5.66%) Data Analysis
7 6 (5.66%) Information Security
7 6 (5.66%) ITSM
7 6 (5.66%) Mobile Device Management
7 6 (5.66%) Task Automation
8 5 (4.72%) Asset Management
8 5 (4.72%) Creative Thinking
8 5 (4.72%) Logistics
8 5 (4.72%) Network Management
8 5 (4.72%) Project Management
Programming Languages
1 15 (14.15%) PowerShell
2 5 (4.72%) SQL
Qualifications
1 60 (56.60%) Degree
2 18 (16.98%) A+ Certification
3 6 (5.66%) Azure Certification
4 4 (3.77%) CCNA
4 4 (3.77%) Cisco Certification
4 4 (3.77%) MCSE
4 4 (3.77%) Microsoft Certification
4 4 (3.77%) Network+ Certification
5 1 (0.94%) CCDA
5 1 (0.94%) CCNP
5 1 (0.94%) Computer Science Degree
5 1 (0.94%) DBS Check
5 1 (0.94%) MCSD
Quality Assurance & Compliance
1 6 (5.66%) GDPR
2 5 (4.72%) Cyber Essentials
3 2 (1.89%) ISO/IEC 27001
4 1 (0.94%) GxP
4 1 (0.94%) ISO 9001
4 1 (0.94%) SLA
System Software
1 57 (53.77%) Active Directory
2 14 (13.21%) Hyper-V
3 11 (10.38%) VMware Infrastructure
Systems Management
1 7 (6.60%) Microsoft Intune
2 1 (0.94%) Ansible
2 1 (0.94%) FortiGate
2 1 (0.94%) SCCM
Vendors
1 88 (83.02%) Microsoft
2 11 (10.38%) VMware
3 10 (9.43%) Citrix
4 8 (7.55%) Meraki
4 8 (7.55%) Sage
5 6 (5.66%) Cisco
5 6 (5.66%) Veeam
6 4 (3.77%) Fortinet
7 3 (2.83%) Acronis
7 3 (2.83%) Kaseya
7 3 (2.83%) SonicWALL
7 3 (2.83%) WatchGuard
8 1 (0.94%) Apple
8 1 (0.94%) EMC
8 1 (0.94%) HP
8 1 (0.94%) Mitel
8 1 (0.94%) NetApp
8 1 (0.94%) Salesforce
8 1 (0.94%) Veritas
8 1 (0.94%) Zscaler