IT Support Specialist Jobs

IT Support Specialist
UK

The median IT Support Specialist salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 13 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Aug 2025
Same period 2024 Same period 2023
Rank 643 726 821
Rank change year-on-year +83 +95 +355
Permanent jobs requiring an IT Support Specialist 89 95 24
As % of all permanent jobs advertised in the UK 0.14% 0.11% 0.032%
As % of the Job Titles category 0.16% 0.12% 0.035%
Number of salaries quoted 83 73 19
10th Percentile £28,300 £26,900 £30,600
25th Percentile £29,750 £30,000 £32,500
Median annual salary (50th Percentile) £35,000 £32,500 £40,000
Median % change year-on-year +7.69% -18.75% +29.03%
75th Percentile £50,000 £36,740 £45,000
90th Percentile £52,500 £48,750 £50,660
UK excluding London median annual salary £31,500 £32,500 £35,000
% change year-on-year -3.08% -7.14% +16.67%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 54,804 82,141 69,213
% of permanent jobs with a recognized job title 89.22% 95.09% 91.99%
Number of salaries quoted 30,098 53,145 49,171
10th Percentile £26,750 £30,000 £32,500
25th Percentile £36,250 £40,000 £44,500
Median annual salary (50th Percentile) £55,000 £55,000 £60,000
Median % change year-on-year - -8.33% -
75th Percentile £72,950 £71,991 £80,000
90th Percentile £91,805 £91,250 £100,000
UK excluding London median annual salary £50,000 £50,000 £53,500
% change year-on-year - -6.54% +1.90%

IT Support Specialist
Job Vacancy Trend

Job postings that featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Specialist.

Salary trend for IT Support Specialist in the UK

IT Support Specialist
Salary Histogram

Salary distribution for jobs citing IT Support Specialist over the 6 months to 13 August 2025.

Salary histogram for IT Support Specialist in the UK

IT Support Specialist
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 13 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +76 88 £35,000 +7.69% 11
UK excluding London +71 50 £31,500 -3.08% 15
London +93 39 £43,750 -7.89%
Midlands +39 18 £31,500 -3.08% 1
East of England -15 13 £35,000 +9.56% 2
East Midlands +34 12 £32,000 -4.48% 1
North of England -12 7 £35,000 -20.00% 3
North West -15 7 £35,000 -20.00% 1
South West +80 6 £29,000 -2.04% 3
West Midlands +12 6 £29,500 -9.23%
Work from Home +23 5 £35,000 +3.26% 4
South East +18 5 £27,500 -15.38% 2
Scotland +82 1 £31,500 +10.53% 4

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 August 2025, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Specialist in the job title.

1 65 (73.03%) Windows
1 65 (73.03%) Social Skills
2 64 (71.91%) Microsoft
3 39 (43.82%) Microsoft 365
4 33 (37.08%) Active Directory
5 30 (33.71%) Degree
6 29 (32.58%) Microsoft Excel
6 29 (32.58%) Microsoft Office
6 29 (32.58%) Problem-Solving
7 28 (31.46%) Customer Service
8 26 (29.21%) Cybersecurity
9 23 (25.84%) Azure
10 20 (22.47%) ITIL
10 20 (22.47%) A+ Certification
11 19 (21.35%) Microsoft Exchange
11 19 (21.35%) Firewall
12 18 (20.22%) Telecoms
12 18 (20.22%) Law
12 18 (20.22%) Legal
12 18 (20.22%) Data Management
12 18 (20.22%) Document Management
12 18 (20.22%) Video Conferencing
12 18 (20.22%) Microsoft PowerPoint
13 17 (19.10%) DNS
14 16 (17.98%) DHCP
15 15 (16.85%) PowerShell
15 15 (16.85%) Windows Server
16 14 (15.73%) Hyper-V
17 13 (14.61%) SharePoint
18 11 (12.36%) Migration

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (21.35%) Microsoft Exchange
2 13 (14.61%) SharePoint
3 1 (1.12%) IIS
Applications
1 29 (32.58%) Microsoft Excel
1 29 (32.58%) Microsoft Office
2 18 (20.22%) Microsoft PowerPoint
3 4 (4.49%) Spreadsheet
Business Applications
1 3 (3.37%) Sage 50
2 1 (1.12%) Dynamics CRM
Cloud Services
1 39 (43.82%) Microsoft 365
2 23 (25.84%) Azure
3 9 (10.11%) AWS
4 8 (8.99%) Entra ID
5 6 (6.74%) OneDrive
6 1 (1.12%) Dynamics 365
6 1 (1.12%) Nutanix
6 1 (1.12%) Power Automate
6 1 (1.12%) SaaS
Communications & Networking
1 19 (21.35%) Firewall
2 17 (19.10%) DNS
3 16 (17.98%) DHCP
4 9 (10.11%) Intranet
4 9 (10.11%) VoIP
5 7 (7.87%) LAN
6 6 (6.74%) Network Security
6 6 (6.74%) TCP/IP
7 5 (5.62%) WAN
8 3 (3.37%) VLAN
8 3 (3.37%) VPN
9 2 (2.25%) Wi-Fi
10 1 (1.12%) DECT
10 1 (1.12%) NAS
10 1 (1.12%) SAN
Database & Business Intelligence
1 2 (2.25%) SQL Server
General
1 65 (73.03%) Social Skills
2 18 (20.22%) Law
2 18 (20.22%) Legal
2 18 (20.22%) Telecoms
3 5 (5.62%) Finance
3 5 (5.62%) Manufacturing
4 3 (3.37%) Automotive
4 3 (3.37%) Organisational Skills
5 1 (1.12%) Banking
Miscellaneous
1 18 (20.22%) Video Conferencing
2 6 (6.74%) Data Centre
3 5 (5.62%) FMCG
3 5 (5.62%) Onboarding
4 4 (4.49%) Self-Motivation
5 1 (1.12%) AS400
5 1 (1.12%) Driving Licence
Operating Systems
1 65 (73.03%) Windows
2 15 (16.85%) Windows Server
3 11 (12.36%) Windows 10
4 7 (7.87%) Windows 7
5 5 (5.62%) Unix
6 4 (4.49%) Android
6 4 (4.49%) Linux
7 1 (1.12%) Mac OS
Processes & Methodologies
1 29 (32.58%) Problem-Solving
2 28 (31.46%) Customer Service
3 26 (29.21%) Cybersecurity
4 20 (22.47%) ITIL
5 18 (20.22%) Data Management
5 18 (20.22%) Document Management
6 11 (12.36%) Migration
7 10 (11.24%) Asset Management
8 8 (8.99%) Collaborative Culture
8 8 (8.99%) Continuous Improvement
9 7 (7.87%) Computer Science
10 6 (6.74%) Data Analysis
10 6 (6.74%) Data Privacy
10 6 (6.74%) Information Security
10 6 (6.74%) ITSM
10 6 (6.74%) Task Automation
11 5 (5.62%) Creative Thinking
11 5 (5.62%) Infrastructure Engineering
11 5 (5.62%) Roadmaps
11 5 (5.62%) Server Migrations
Programming Languages
1 15 (16.85%) PowerShell
2 5 (5.62%) SQL
Qualifications
1 30 (33.71%) Degree
2 20 (22.47%) A+ Certification
3 7 (7.87%) Azure Certification
4 6 (6.74%) Microsoft Certification
5 5 (5.62%) Network+ Certification
6 3 (3.37%) CCNA
6 3 (3.37%) Cisco Certification
6 3 (3.37%) MCSE
7 1 (1.12%) Computer Science Degree
Quality Assurance & Compliance
1 6 (6.74%) GDPR
2 5 (5.62%) Cyber Essentials
3 1 (1.12%) ISO/IEC 27001
System Software
1 33 (37.08%) Active Directory
2 14 (15.73%) Hyper-V
3 11 (12.36%) VMware Infrastructure
Systems Management
1 5 (5.62%) Microsoft Intune
2 1 (1.12%) Ansible
2 1 (1.12%) FortiGate
Vendors
1 64 (71.91%) Microsoft
2 11 (12.36%) VMware
3 10 (11.24%) Citrix
4 8 (8.99%) Meraki
4 8 (8.99%) Sage
5 6 (6.74%) Veeam
6 5 (5.62%) Cisco
7 4 (4.49%) Fortinet
7 4 (4.49%) Logitech
8 3 (3.37%) Acronis
8 3 (3.37%) Kaseya
8 3 (3.37%) SonicWALL
8 3 (3.37%) WatchGuard
9 1 (1.12%) Apple
9 1 (1.12%) EMC
9 1 (1.12%) HP
9 1 (1.12%) Mitel
9 1 (1.12%) NetApp
9 1 (1.12%) Salesforce
9 1 (1.12%) Veritas