The median annual salary for a IT Support Specialist was £36,000 in advertised job vacancies during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Support Specialist
UK
Rank 839 952 926
Rank change year-on-year +113 -26  
Permanent jobs requiring an IT Support Specialist 28 12 30
As % of all permanent IT jobs advertised in the UK 0.033% 0.012% 0.028%
As % of the Job Titles category 0.034% 0.012% 0.029%
Number of salaries quoted 23 11 26
Median salary £36,000 £35,000 £28,000
Median salary % change year-on-year +2.85% +25.00%  
90% offered a salary of more than £27,500 £25,000 £20,000
10% offered a salary of more than £45,000 £55,000 £43,750
UK excluding London median salary £37,500 £28,250 £20,250
% change year-on-year +32.74% +39.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81759 99530 102645
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67832 83314 83806
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Specialist
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Specialist in the job title.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Specialist.

Salary trend for IT Support Specialist in the UK

IT Support Specialist
Salary Histogram

The salary distribution of IT jobs citing IT Support Specialist over the 3 months to 25 March 2017.

Salary histogram for IT Support Specialist in the UK

IT Support Specialist
Top 25 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Specialist within the UK over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +103 23 £35,000 - 2
South East +86 9 £40,000 +20.30% 2
London +75 9 £35,000 -
Berkshire - 6 £44,000 -
West Drayton - 4 £35,000 -
West Midlands +31 3 £29,500 +31.11%
Bracknell - 3 £45,000 -
Surrey +39 2 £35,000 - 1
Guildford +23 2 £35,000 -
West End of London - 2 £42,750 -
Slough - 2 £32,500 -
City of London +48 1 £27,500 -31.25%
South West +15 1 £21,500 -14.00%
North West -11 1 £47,500 -
Reading - 1 - -
Forest Row - 1 - -
Cheltenham - 1 £21,500 -
Tamworth - 1 - -
Rugby - 1 £23,000 -
Manchester - 1 £47,500 -
East Sussex - 1 - -
Gloucestershire - 1 £21,500 -
Solihull - 1 £36,000 -
Staffordshire - 1 - -
Warwickshire - 1 £23,000 -

IT Support Specialist Skill Set
Top 30 Related IT Skills

For the 6 months to 25 March 2017, IT Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Specialist in the job title.

1 39 (54.93%) Windows
2 29 (40.85%) Microsoft
2 29 (40.85%) Active Directory
3 18 (25.35%) MS Excel
4 17 (23.94%) Linux
4 17 (23.94%) Windows Server
5 16 (22.54%) Office 365
5 16 (22.54%) VMware
6 15 (21.13%) Finance
7 14 (19.72%) VMware Infrastructure
7 14 (19.72%) PowerShell
8 12 (16.90%) Hyper-V
8 12 (16.90%) LAN
8 12 (16.90%) MS Office
9 11 (15.49%) SQL Server
9 11 (15.49%) SQL
9 11 (15.49%) ITIL
10 10 (14.08%) TCP/IP
10 10 (14.08%) Citrix
10 10 (14.08%) Windows 7
10 10 (14.08%) Degree
11 9 (12.68%) Microsoft Azure
11 9 (12.68%) Firewall
12 8 (11.27%) Service Management
12 8 (11.27%) Shell Script
12 8 (11.27%) Exchange Server 2013
13 7 (9.86%) Windows 10
13 7 (9.86%) Windows Server 2008
13 7 (9.86%) SCCM
13 7 (9.86%) Incident Management

IT Support Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.27%) Exchange Server 2013
2 7 (9.86%) MS Exchange
3 5 (7.04%) SharePoint
4 3 (4.23%) Skype for Business
5 2 (2.82%) Exchange Server 2010
5 2 (2.82%) IIS
6 1 (1.41%) Adobe Experience Manager
6 1 (1.41%) Site Server
Applications
1 18 (25.35%) MS Excel
2 12 (16.90%) MS Office
Business Applications
1 1 (1.41%) Dynamics CRM
Cloud Services
1 16 (22.54%) Office 365
2 9 (12.68%) Microsoft Azure
3 3 (4.23%) Amazon AWS
4 1 (1.41%) IaaS
Communications & Networking
1 12 (16.90%) LAN
2 10 (14.08%) TCP/IP
3 9 (12.68%) Firewall
4 7 (9.86%) DNS
5 6 (8.45%) DHCP
5 6 (8.45%) VoIP
6 5 (7.04%) SAN
7 3 (4.23%) Internet
7 3 (4.23%) IP Telephony
7 3 (4.23%) VLAN
7 3 (4.23%) WAN
7 3 (4.23%) Wi-Fi
8 2 (2.82%) Remote Desktop
8 2 (2.82%) Skype
8 2 (2.82%) VPN
9 1 (1.41%) Cisco Wireless
9 1 (1.41%) NAS
9 1 (1.41%) NetScaler
9 1 (1.41%) Telepresence
9 1 (1.41%) Wireless
Database & Business Intelligence
1 11 (15.49%) SQL Server
2 3 (4.23%) SQL Server 2008
2 3 (4.23%) SQL Server 2014
3 2 (2.82%) Relational Database
4 1 (1.41%) Crystal Reports
4 1 (1.41%) MS Access
Development Applications
1 2 (2.82%) Visual Studio
General
1 15 (21.13%) Finance
2 4 (5.63%) Retail
3 3 (4.23%) French Language
3 3 (4.23%) Pharmaceutical
4 2 (2.82%) Law
4 2 (2.82%) Legal
4 2 (2.82%) Marketing
5 1 (1.41%) Advertising
5 1 (1.41%) Games
5 1 (1.41%) German Language
5 1 (1.41%) Manufacturing
5 1 (1.41%) Spanish Language
5 1 (1.41%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (8.45%) .NET
2 2 (2.82%) ASP.NET
2 2 (2.82%) CSS
2 2 (2.82%) HTML
2 2 (2.82%) Velocity
3 1 (1.41%) Middleware
Miscellaneous
1 6 (8.45%) Computer Science
2 4 (5.63%) Analytical Skills
2 4 (5.63%) Data Centre
3 3 (4.23%) Video Conferencing
4 2 (2.82%) BYOD
4 2 (2.82%) CMDB
4 2 (2.82%) EPoS
4 2 (2.82%) Foreign Exchange (FX)
4 2 (2.82%) Hedge funds
4 2 (2.82%) Linux Command Line
4 2 (2.82%) Management Information System
5 1 (1.41%) Driving Licence
5 1 (1.41%) Enterprise Storage
5 1 (1.41%) Mainframe
5 1 (1.41%) User Experience
Operating Systems
1 39 (54.93%) Windows
2 17 (23.94%) Linux
2 17 (23.94%) Windows Server
3 10 (14.08%) Windows 7
4 7 (9.86%) Windows 10
4 7 (9.86%) Windows Server 2008
5 5 (7.04%) Apple iOS
5 5 (7.04%) Windows Server 2012
6 4 (5.63%) Unix
6 4 (5.63%) Windows 8
7 3 (4.23%) Mac OS X
7 3 (4.23%) Ubuntu
8 2 (2.82%) Android
Processes & Methodologies
1 11 (15.49%) ITIL
2 8 (11.27%) Service Management
3 7 (9.86%) Incident Management
4 6 (8.45%) Security Auditing
5 5 (7.04%) Agile Software Development
5 5 (7.04%) ITSM
5 5 (7.04%) Project Management
6 4 (5.63%) Time Management
7 3 (4.23%) Collateral Management
7 3 (4.23%) Continuous Improvement
7 3 (4.23%) DevOps
7 3 (4.23%) Mobile Device Management
7 3 (4.23%) Regulatory Compliance
8 2 (2.82%) Configuration Management
8 2 (2.82%) High-Frequency Trading
8 2 (2.82%) Issue Tracking
8 2 (2.82%) Physics
8 2 (2.82%) Root Cause Analysis
8 2 (2.82%) Software License Management
9 1 (1.41%) Data Management
Programming Languages
1 14 (19.72%) PowerShell
2 11 (15.49%) SQL
3 8 (11.27%) Shell Script
4 3 (4.23%) VB
5 2 (2.82%) JavaScript
6 1 (1.41%) C#
6 1 (1.41%) PHP
6 1 (1.41%) PL/SQL
6 1 (1.41%) VBA
Qualifications
1 10 (14.08%) Degree
2 6 (8.45%) Microsoft Certification
3 4 (5.63%) A+ Certification
4 3 (4.23%) AWS Certification
5 2 (2.82%) MCP
5 2 (2.82%) MCSA
6 1 (1.41%) Cisco Certification
6 1 (1.41%) ITIL Certification
6 1 (1.41%) MCITP
6 1 (1.41%) MCSE
6 1 (1.41%) MCTS
6 1 (1.41%) SC Cleared
6 1 (1.41%) Security Cleared
Quality Assurance & Compliance
1 3 (4.23%) PCI DSS
2 1 (1.41%) BS25999
2 1 (1.41%) HL7
2 1 (1.41%) ISO/IEC 27001
2 1 (1.41%) PMO
2 1 (1.41%) QA
System Software
1 29 (40.85%) Active Directory
2 14 (19.72%) VMware Infrastructure
3 12 (16.90%) Hyper-V
4 4 (5.63%) VMware ESX
5 2 (2.82%) BitLocker
5 2 (2.82%) XenApp
5 2 (2.82%) XenDesktop
6 1 (1.41%) Microsoft Virtual Server
6 1 (1.41%) Virtual Servers
Systems Management
1 7 (9.86%) SCCM
2 3 (4.23%) PaperCut
2 3 (4.23%) SafeCom
3 2 (2.82%) McAfee ePO
3 2 (2.82%) SCOM
3 2 (2.82%) WSUS
4 1 (1.41%) AirWatch
4 1 (1.41%) Microsoft Intune
4 1 (1.41%) NetBackup
4 1 (1.41%) ServiceCenter
4 1 (1.41%) TeamSite
Vendors
1 29 (40.85%) Microsoft
2 16 (22.54%) VMware
3 10 (14.08%) Citrix
4 5 (7.04%) Cisco
5 4 (5.63%) Oracle
6 3 (4.23%) Adobe
6 3 (4.23%) Dell
6 3 (4.23%) Equitrac
6 3 (4.23%) Mitel
6 3 (4.23%) Red Hat
7 2 (2.82%) Apple
7 2 (2.82%) HP
7 2 (2.82%) Intel Security
7 2 (2.82%) Polycom
7 2 (2.82%) Salesforce.com
7 2 (2.82%) SAP
7 2 (2.82%) Sophos
7 2 (2.82%) Symantec
8 1 (1.41%) EMC
8 1 (1.41%) Nortel
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Salary: £22,000 per annum + on-call allowance plus benefits
Posted: Yesterday
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Salary: £28000 - £30000 per annum + great benefits, see below.
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