126 to 150 of 1,271 Customer Service Jobs in England

Technical Customer Support Executive Overview The Technical Customer Support Executive plays a key role in delivering high-quality technical assistance to customers and colleagues, while also supporting field service operations when required. The role ensures that post-sales support runs smoothly, documentation is accurately maintained, and service processes are efficient and well-coordinated. Technical Customer Support Executive Key Responsibilities Serve as the first point of contact for remote/online technical help, providing initial troubleshooting and guidance for all products, accessories, and associated software. Act as the central communication link between customers and internal teams ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support ...

Service Desk Engineer London, UK | Hybrid - 3 days on site £(Apply online only) per day inside IR35 6 months Brief I've partnered with a large organisation within the Financial Services sector during the expansion of their IT Support Team who are looking for an experienced Service Desk … Engineer to join on a 6-month basis. If successful, your responsibilities will be split across Service Desk support, Hardware support, Tech-bar support, and Floor-walking. You'll be supporting users across the entire business, at all levels, including the core trading team to help minimise downtime ...

will modernise our technology, streamline our processes, and create a culture where every colleague can thrive. If youre passionate about shaping the future of customer service and want to make a lasting impact for millions of people, this is your chance to lead change at scale! Your Role … This is a rare opportunity to lead the reinvention of our Customer Contact Centre. Youll set the vision and deliver a future-ready strategy that brings together voice, digital, and self-service channels, all powered by customer insight and innovation! Youll design new ways of working, oversee ...

ABOUT US ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities ...

Customer Relationship Manager Location: Weston-Super-Mare (Hybrid) Salary: Starting from £45,000 per annum (DOE) plus performance bonus Contract: Permanent, Full Time (37 hours per week) At Delt Shared Services, we don’t just deliver IT and business support services - we build long-term partnerships that help … customers do amazing things. We’re now looking for an experienced and forward-thinking Customer Relationship Manager (CRM) to join our Customer and Communications team. This is a pivotal role that bridges the gap between our customers’ ambitions and our delivery teams, ensuring their experience with Delt ...

Permanent Job Customer Support Advisor £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering … exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join a forward-thinking technology based company known for its innovation and positive impact on the community and environment. With a relaxed and supportive ...

minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers … troubleshooting as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting ...

Support Technician Hours: 9am – 5.30pm, hybrid working available – min 3 days in the office Our client is looking for a Service Desk Technician to join their team in Barnsley You’ll provide 1st/2nd line support as part of an IT Service Desk, in addition to maintaining … systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You’ll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals. If you’re looking for a role with lots of learning ...

Juice Recruitment are delighted to be supporting our fantastic client based in Quedgeley with their search for a Service Administrator on a full time permanent basis. This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge … Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate and plan service visits, adhering to SLAs and optimising efficiency. Facilitate seamless communication between clients, technicians, and managers. Contribute to achieving team KPIs through ...

minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers … troubleshooting as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting ...

Salary £24,737 Location Head Office - Didsbury Permanent, Full Time Reporting to the Service Desk Team Lead, the Service Desk Analyst will be responsible for ensuring all incoming incidents and problems assigned to them are prioritised, analysed and then resolved as efficiently as possible. You will be working … part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLAs. What youll be doing Acting as first point of contact for all IT Support issues and queries Responsible for the ongoing provision of IT Hardware and Infrastructure ...

This is a key recruit for the business, with overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey and implementing positive change. This is an excellent opportunity to join a superb customer centric business … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and making recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

This is your chance to join a busy IT service desk team as an ICT Apprentice, gaining hands-on experience while working toward a nationally recognised qualification. You’ll learn how to provide technical support, troubleshoot issues, and deliver outstanding customer service across a wide range … opportunities to develop your skills. Key Responsibilities: Provide 1st line technical support via phone, email, and live chat Maintain a high level of customer service and follow service management principles Take ownership of user problems and proactively resolve issues Log all calls and maintain accurate records ...

schools as part of a wider IT team Key Responsibilities: Provide first and second line IT support via on-site visits, phone, email, and service portal. Support IT systems, networks, and a wide range of devices including printers, projectors, whiteboards, and wireless technologies. Ensure excellent customer service when managing incidents and service requests. Work within ITIL processes including incident, change, and service request management. Maintain accurate records of IT assets and configurations. Support evening events when required and assist with IT inductions for new staff. Uphold safeguarding responsibilities at all times. About You: Previous ...

client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … this role you will be working within a contact centre environment responding to all types of customer-led correspondence so an ability to converse professionally both via verbal and written means is a must Main Duties Taking calls & answering emails from consumer customers in relation ...

training programme to develop your skills and knowledge. Much of this role is focused around supporting users with their digital needs and providing excellent customer service. This position is office-based at our Warwick Hospice, with occasional travel to our other sites when required. You'll usually work during … with and good working knowledge of desktop systems, hardware, drivers and security Abilities in installation, diagnostic, upgrade and restoration Skills in teamwork, time management, customer service, problem-solving and communication Continual professional and personal development The workload can be varied with periods of increased pressure and deadlines ...

looking for Technical support Analysts - 1st line The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site … shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket ...

have experience in a customer service role, helping clients solve problems and answer questions Are you looking for a position with a company that’s passionate about growth and development Would you like to be part of a team at a company that’s achieving record-breaking success … Talos360 is hiring a Customer Support Agent! In this role, you’ll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, were looking for someone with a customer service background with strong admin skills. For this role,were open to any industry background given that youre willing to learn anything you dont ...

collaboratively with Network Operations, Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring … physical infrastructure assets, including FWA sites, cabinets, and private facilities. Conduct asset condition assessments, audits, and performance evaluations. Track asset lifecycle status, performance, service life, and replacement schedules. Ensure assets are operated and maintained in line with industry standards, regulatory requirements, and organisational objectives. Monitor and optimise lifecycle costs ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

operations. The Desktop Engineer will play a key role in ensuring the smooth operation of IT infrastructure, which directly influences employee productivity and client service effectiveness. Key Responsibilities: Act as the primary contact for all IT-related issues, including hardware, software, and network problems. Resolve support tickets related … cybersecurity, to escalate and resolve complex issues. Contribute to and maintain a knowledge base of technical articles and solutions to empower employees with self-service options. Qualifications: Experience: 3+ years in a desktop support or technical support role, preferably within a corporate or financial services environment. Technical Skills: Strong ...

able to get BPSS clearance (need to have been in the UK for 3 years) About the Opportunity We are seeking a dynamic and customer-focused Second-Line IT Support Technician to join our clients team at their UK Head Quarters, situated at Birchwood Park, Warrington. The other location … site support to end-users, ensuring smooth and efficient technology operations.This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities General End-User IT Support Provide first-line ...