VICTORIA HOUSE 1ST FLOOR, PEARSON WAY, THORNABY, STOCKTON ON TEES, England
UNITEL DIRECT LIMITED
We are looking for a keen individual who is passionate about delivering a tailored customerservice approach to help provide our customers with the best possible outcome for their circumstances. You will be dealing with general enquiries such as taking payments and advising customers of missing payments as well as other duties. Role Taking inbound calls from customers … Providing technical support for our telecommunications and online advertising customers Raising faults and internal work tickets Liaising both internally with different departments and externally through partner companies to resolve customer queries Carrying out any other ad hoc administration duties where necessary Training Level 3 Business Administrator Apprenticeship Standard which includes: Level 2 Functional Skills in maths and English (if … Year 6 Months Positions Available 1 Closing Date Saturday, 20th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade 4 (Desired) About the Employer UNITEL DIRECT LIMITED Unitel Direct Limited is More ❯
We are looking for implementation engineers to be the face of ConnexAI. We value customerservice, so travel regularly is necessary for this role, as you will likely be on client sites most working days across the UK. Who We're Looking For: ConnexAI seeks driven individuals passionate about contact centre platforms and AI technology to advance their … of contact centres, we want to hear from you. Why ConnexAI? Dive into the forefront of Contact Centre Dialer, OMNI channel and AI technology, where we're redefining the customer experience for businesses worldwide. You will develop an understanding of how businesses use ConnexAI to gain a competitive advantage in the marketplace. You will make a global impact, collaborating … company experiencing rapid expansion and advancement with a history of promoting organically. Work with great people who will share the same passion for creating a great work environment and customer service. Known for being one of the fastest-growing tech companies in the UK Your responsibilities will include: Implementing and configuring the full suite of ConnexAI products across the More ❯
with: 25 days annual leave, plus 2.5 privilege days (plus Bank Holidays) Employers Pension Contribution of 26.6% - 30.3%. For example, if you contribute £1580 p.a. into your Civil Service Pension, the British Library will contribute £7859 p.a. Access to training courses to support your professional development About you: Experience supporting, configuring, and monitoring third-party/packaged or … applications Experience with operational acceptance testing and deploying changes to production systems using appropriate controls Excellent communication skills and ability to work as part of a team to meet customerservice levels and SLAs Strong problem-solving skills with a logical and considered approach Systems analysis and documentation skills Experience with data migration and file management Experience supporting More ❯
aims to identify and resolve potential design and manufacturing issues early in the development cycle. The insights gained from virtual builds are used to demonstrate assembly feasibility and support customer making informed decisions regarding design modifications, ensuring a seamless transition from concept to production. This position requires a full-time onsite presence at the customers location in Crewe, UK … Maintain detailed reports and KPI dashboards relevant to virtual analysis activities. Work closely with Feasibility and Design for Manufacturing (DFM) engineers at manufacturing plants to resolve identified issues. Support customer teams by addressing concerns raised during virtual build reviews and providing actionable solutions. Required Skills & Experience: Candidate should have strong knowledge of general Assembly processes, tooling and equipment. Strong … KPI dashboards, and issue resolution documentation. Must have experience with Tecnomatix (Process Simulate) and or Delmia V5. BE/B. Tech in Mechanical/Production/Automotive Engineering Competences: Customer Centricity - Ensures the delivery of exceptional customerservice Business Acumen - Applies appropriate strategic logic to decisions and initiatives in ones area Decision Making - Identifies and analyses information More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance Location: Edinburgh or Newcastle Campus The successful candidate will join a highly skilled team of support engineers … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customerservice and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Education and Experience required: Proven More ❯
Dynamics 365 Developer (CustomerService, Marketing & Sales)//Birmingham (Hybrid)//Initial 6-Month Contract//Up to £500/day REED Technology are working with a client who are seeking a highly skilled Dynamics 365 Developer to lead the design, development, and implementation of scalable, secure, and integrated solutions across Dynamics 365 (CE), Power … Automate, and Dataverse * Build and manage Power Apps (Canvas & Model-Driven), Power Pages, and Power BI dashboards * Integrate D365 with other enterprise systems via Azure Logic Apps, Functions, and Service Bus * Apply DevOps and CI/CD practices using Azure DevOps * Act as a technical mentor within a DevOps team and collaborate closely with product owners, analysts, and stakeholders … non-technical stakeholders * A collaborative team player with a delivery mindset and strong attention to detail * Eligible for Security Clearance (SC) if required Desirable Skills: * Experience with Microsoft Field Service & IoT integration * Large-scale data migration into Dataverse * Familiarity with XRM Toolbox and source control practices Applicants must have full rights to work in the UK and within commutable More ❯
Exclusive Tastecard discount - dine out with up to 50% off the total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to Work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym memberships Benefits require completion of a 12-week probationary period before access. Benefit subject to deductions … from kitchen to dining areas and serving meals in a friendly manner Ensuring refreshments are always available Setting up tables, tidying work areas, and preparing food areas for next service to maintain high hygiene standards Experience Experience in busy restaurant, hospitality, or catering environments preferred Excellent communication and customerservice skills for serving visitors and elderly residents More ❯
a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customerservice and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense … the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or … times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour More ❯
We have an exciting opportunity for a Business Analyst to join the Business Change Team within the Corporate CustomerService area. You will be the lead officer responsible for delivering transformational change through developing effective business solutions for Housing Management and Asset Services within the Place Directorate. Your role involves from discovery to implementation, including gathering requirements, process … We are looking for someone who: Brings energy and has a results-driven mindset Communicates clearly and can influence and challenge constructively Builds positive relationships with technical teams and service users Takes ownership and keeps others informed through collaborative working Key Requirements: Educated to degree level or equivalent experience in ICT, particularly in the use and knowledge of software More ❯
systems, providing timely technical support, and resolving incidents to ensure system reliability. The ideal candidate will have experience in Unix/Linux system administration, troubleshooting, and scripting, with a customer-focused approach to issue resolution. This role will require you to be on site in Barrow-In-Furness 5 days per week. If you are successfully offered this position … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role The Unix/Linux Support Engineer will monitor, maintain, and support Linux/Unix systems in production and development environments, promptly addressing incidents, service requests, and … Your skills and experience Proven experience in Unix/Linux support and administration (e.g., Red Hat) Proficient in troubleshooting and resolving system issues with strong problem-solving skills Strong customerservice skills and the ability to communicate technical information clearly to non-technical users Familiarity with Ansible, Dock and Marantis. Knowledge of scripting languages (e.g., Bash, Python) to More ❯
security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … implementation planning OT Security OT Risk Assessment/Assurance and OT Vulnerability Management Key Strengths Detail-oriented with a strong focus on quality Well-organised and committed to developing customerservice skills Enthusiastic about working in a team environment while developing individual capabilities 25 days of Annual leave + an option to purchase more through our Flexible Benefits More ❯
Gloucester and Surrounding Areas £34,000- £40,000 - Dependent on Experience Company Van, Overtime, Holidays To apply for this opportunity you must have or hold the following: • Intruder alarm service experience • Fire Alarm Experience • FIA Qualified would be a bonus • Extensive Knowledge of Intruder alarms • Excellent customerservice skills • CCTV IP Knowledge also beneficial but not essential … Security industry. We offer a wide range of services including design, maintenance and installation of fire systems, CCTV, and access control. Due to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Gloucester and surrounding areas. Benefit Include: • Company Vehicle • Mobile Phone More ❯
Market Harborough, Leicestershire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
to make sure that all bespoke solutions are delivered to the high standards they hold, within budget and on time. You'll to come from a background of strong customerservice experience, even better if dealing with customers on the phone. Skills and Knowledge Needed/Desired Experience and/or understanding of Opcenter APS (Very much desirable … bonus (Paid out every year) 33 Days Holiday (Including Bank Holidays) Option to 'Buy & Sell' up to 5 holiday days Compensation package covering Pensions, Private Medical Insurance & Death in Service EV charging points onsite Plus much more! Interviews commence immediately for this role and they are looking for the right attitude more so than experience. Meaning, if you don More ❯
and technology start-up on a mission to disrupt the drinks industry. We're re-imagining online drinks retail from the ground up, using cutting edge technology and fanatical customerservice to build a company we want to be customers of and create unexpected delight as we help people explore, buy and enjoy high end whisky and other … and grow luxury On-Trade accounts in central London, fostering strong relationships and delivering consistent brand performance. Act as an eCommerce consultant for specialist luxury and independent retailers, driving customer profitability and strategic growth. Collaborate with internal teams, including brand ambassadors, to deliver impactful training on product, brand, and category that adds value for trade partners. Identify and develop … market, particularly with an off-trade focus. Comprehensive product knowledge across spirits categories, with a preference for experience in craft spirits. Ability to deliver value at all levels of customer hierarchy, particularly with senior stakeholders. Strong commercial acumen, numeracy skills, and the ability to identify growth opportunities. Exceptional negotiation and P&L management skills, with experience in financial analysis More ❯
high rise apartments, large detached properties and even thatched roofs. At the heart of everything we do Is a strong team of people committed to achieving exceptional levels of customerservice, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that … weekly Toolbox Talk (TBT) communications and tracker updates. Maintain site rota (holidays, inductions, training, etc.) and project meeting diaries, including booking and coordination of onsite meeting rooms. Liaise with Customer Relations team; maintain Demo & Handover Snagging tracker. Issue proof of delivery & waste tickets on QFlow, the sustainability management system. Process PPE requests. Manage site supplies, including ordering stationery, consumables … work independently and collaboratively within a team. Adaptable and open to change. Capable of managing workload and prioritising tasks efficiently. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life More ❯
Time Do you have the skills to resolve issues and problems in production applications for the British Library? Can you work with a variety of library users to deliver service changes, such as upgrading Digital Library Systems? Would you like to be part of a team and enjoy the benefits of working in the Public Sector? The British Library … applications Experience with operational acceptance testing and deploying changes to production systems using appropriate controls Excellent communication skills and ability to work as part of a team to meet customerservice levels and SLAs Strong problem-solving skills with a logical approach Systems analysis and documentation skills Experience with data migration and file management Experience supporting applications in More ❯
Boston Spa, Yorkshire, United Kingdom Hybrid / WFH Options
Digital Preservation Coalition
Time Do you have the skills to resolve issues and problems in production applications for the British Library? Can you work with a variety of library users to deliver service changes, such as upgrading Digital Library Systems? Would you like to be part of a team and enjoy the benefits of working in the Public Sector? The British Library … applications Experience with operational acceptance testing and deploying changes to production systems using appropriate controls Excellent communication skills and ability to work as part of a team to meet customerservice levels and SLAs Strong problem-solving skills with a logical approach Systems analysis and documentation skills Experience with data migration and file management Experience supporting applications in More ❯
mobile apps, and their supporting infrastructure. We support systems that help operators grow their businesses and enable third parties to utilize our inventory. We also provide tools for our customerservice team to deliver world-class service to travelers and operators globally. We're seeking a Senior Software Engineer to join our fast-growing team. This role More ❯
in 2024 - driven by consistent triple-digit growth year after year. We're now looking for a passionate and results-driven Business Development Manager to help us expand our customer base and grow key accounts. This is a newly created position, offering the chance to make a direct and lasting impact on our sales performance and the future of … accounts Identify opportunities, pitch solutions, and close deals Conduct site surveys, prepare quotes, and manage sales pipeline Use CRM system to track activities and ensure data accuracy Deliver great customerservice and work towards set KPIs Spend approx. 60% of time in the field with customers What We're Looking For Sales experience in B2B or hire/ More ❯
economic needs of our community-ensuring every visitor feels informed, empowered, and included. This is a dynamic role that offers the chance to make a real impact across multiple service areas. If you're passionate about libraries and eager to help shape their future, we'd love to hear from you. About the Team Haringey Libraries are at the … and emerging trends, you recognise the vital role public libraries play in supporting local needs-from literacy and learning to health and economic wellbeing. You bring proven experience in customerservice, community engagement, and event planning, and you thrive in environments where no two days are the same. Approaching every task with empathy, enthusiasm, and professionalism. Your excellent More ❯
Are you organised with strong administration and customerservice skills? If so, apply to join our team! As a Project Coordinator you will directly support the successful delivery of projects undertaken by the Delivery team (Voice, Connectivity, Networking, and IT) through effective facilitation, tracking and reporting. Job Objective Act as the main point of contact for project communications. … against expectations, and collaboratively managing and maintaining effective working relationships. Efficient and timely coordination of activities across all teams is vital to ensure customers receive the highest quality of service delivery. This includes a clear and understandable line of communication between all parties on a weekly basis, even in the event of no real update. Skills & Competencies: Completing or More ❯
St. Albans, Hertfordshire, England, United Kingdom
Nouvo Recruitment (London) Ltd
Are you organised with strong administration and customerservice skills? If so, apply to join our team! As a Project Coordinator you will directly support the successful delivery of projects undertaken by the Delivery team (Voice, Connectivity, Networking, and IT) through effective facilitation, tracking and reporting. Job Objective Act as the main point of contact for project communications. … against expectations, and collaboratively managing and maintaining effective working relationships. Efficient and timely coordination of activities across all teams is vital to ensure customers receive the highest quality of service delivery. This includes a clear and understandable line of communication between all parties on a weekly basis, even in the event of no real update. Skills & Competencies: Completing or More ❯
to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group … network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly … exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office More ❯
switches. Maintaining and updating asset logs for all IT equipment. Installing and supporting hardware, software, and system updates (e.g. CCTV, printers, scanners, digital signage). Collaborating with our Technology Service Desk, contractors, and suppliers to resolve issues and deliver solutions. Ensuring infrastructure is secure, reliable, and fit for purpose. Proactively identifying technology improvements to enhance efficiency. Providing occasional out … and Wi-Fi. Experience with CCTV hardware/software, and diagnosing hardware/software issues. Excellent problem-solving skills and ability to work independently at pace. Strong communication and customerservice skills. A proactive, solution-focused mindset you dont take no for an answer when finding ways to improve. Why join us? At NCP, we pride ourselves on … delivering exceptional service for our customers and colleagues. Youll be part of a collaborative, solutions-driven team where your ideas are valued, and your work has a direct impact on improving operations at one of the UKs busiest airports. What We Offer: We believe in recognizing and rewarding our team members. Join us, and enjoy: Competitive Salary: Your hard More ❯
to progress in their career, taking on more responsibilities and becoming a future industry leader. Main Responsibilities for the successful New Business Development Manager: This is a front-line, customer-facing, role that will see you building and maintaining strong relationships with existing and potential clients. Be a primary point of contact for assigned client accounts, addressing inquiries, resolving … a proactive approach to problem-solving and decision-making. Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment. A commitment to delivering exceptional customerservice and exceeding client expectations. People person with great personality traits and sense of humour ! What we offer to the successful New Business Development Manager: Negotiable Salary More ❯