176 to 200 of 3,549 Customer Service Jobs in England

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Facilities/Customer Service Officer needed in Southampton starting asap. This role pays £13 per hour. This role is temp to maternity contract. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps … high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling … Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to More ❯

Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. … a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer service and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance … and maintaining internal knowledge base (kbase) documentation, including user guides, process documentation, and troubleshooting materials. Working within ticketing systems to respond, triage, and escalate customer issues to Technology Project Managers or Engineering teams for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to More ❯

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its … rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business. Join Shawbrook because you: Want to help … looking for an experienced Deskside Support Engineer to join our team in our busy Brentwood office. You will be part of the end user service function, working as an escalation point for both Service Desk and the business for all deskside activities. This role will work closely with More ❯

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its … rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business. Join Shawbrook because you: Want to help … looking for an experienced Deskside Support Engineer to join our team in our busy Brentwood office. You will be part of the end user service function, working as an escalation point for both Service Desk and the business for all deskside activities. This role will work closely with More ❯

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its … rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business. Join Shawbrook because you: Want to help … looking for an experienced Deskside Support Engineer to join our team in our busy Manchester office. You will be part of the end user service function, working as an escalation point for both Service Desk and the business for all deskside activities. This role will work closely with More ❯

are seeking an experienced Deskside Support Engineer to join our team at the busy Brentwood office. You will be part of the end user service team, serving as an escalation point for Service Desk and business deskside activities. The role involves working closely with one other engineer onsite … the wider business remotely. This position offers an opportunity to collaborate within a friendly team, working alongside other Deskside Engineers and the Infrastructure and Service Desk teams. It provides a platform for growth and learning in areas such as infrastructure, cloud, or infosec. The role is based onsite … days a week. Responsibilities Act as the primary escalation point for desktop and administration tasks from the IT Service Desk. Provide exceptional local and remote support, becoming a trusted expert in the office environment. Deliver outstanding customer service, managing user and system issues to high standards. Monitor More ❯

looking for an experienced Deskside Support Engineer to join our team in our busy Manchester office. You will be part of the end user service function, working as an escalation point for both Service Desk and the business for all deskside activities. This role will work closely with … role will join a collaborative, friendly team and will work closely with other Deskside Engineers as well as collaborating with our Infrastructure and wider Service Desk teams. This role provides a great platform to learn and progress in whichever direction you want, whether you have an interest in infrastructure … including 1 day per week at our Sheffield office. Responsibilities Act as the primary escalation point for desktop and administration tasks from the IT Service desk. Provide exceptional local and remote support, becoming a trusted expert in the office. Deliver outstanding customer service, managing user and system More ❯

an IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for … providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. … are responded to promptly and you are responsible for following through to a resolution to agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with More ❯

Join Our Team as a NOC Tier 2 Engineer! Intercity Technology is seeking a dedicated and customer-focused NOC Tier 2 Engineer to join our team in Bolton . Your role will encompass a range of second-line services, including remote support and issue diagnosis for our managed services … customers. You will utilise Intercitys system management toolsets and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly … and helpful attitude is paramount. This role will operate on a 24-hour rota shift pattern. Key Responsibilities as a NOC Tier 2 Engineer: Customer Support: Remotely support and identify issues affecting customer systems and services, then perform 2nd line diagnosis with a view to resolution. Independent Work More ❯

strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect … Integrity Service Excellence The role: Technical Supervisor The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations … provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager More ❯

The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating model for … HMCTS, at the heart of the future organisation. The Service Desk Manager is responsible for the operation, support, maintenance and improvement of the DTS Service Desk (1LS) team. This includes ensuring SLAs are continually achieved, and that support is provided by 1LS team for all current and new … HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management of the wider DTS Service Desk Team, who More ❯

Customer Service & Operations Coordinator (Security Systems) **Simpro experience is essential We're looking for a proactive and detail-oriented Operations Administrator to join our team. This is a key role in supporting the smooth day-to-day running of our business operations. You'll work closely with various … etc.). A proactive, problem-solving mindset and a keen eye for detail. Salary up to £33k for the right candidate, dependant on experience. Customer Service & Operations Coordinator (Security Systems) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯

highly successful IT and telecommunications services company based in Central London seeks a Helpdesk Engineer. In this role, you will be working in the customer office 5 days a week, responsible for troubleshooting for the 1st and 2nd lines and act as an escalation point, managing customer relationships … and providing general IT services configuration and support. The ideal candidate should have troubleshooting skills, customer service experience, and knowledge of IT environments. Eligible applicants: (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate (X) NOT eligible: Student visa, Requiring visa sponsorship WORK TYPE: client's office-based … initial kitting General management and implementation of server environments Understanding the company's IT environment and detailed planning and design Daily IT services configuration Service demonstration and acceptance test Negotiation and management with vendors Developing and implementing new features and services Build or suspend PC/server security systems More ❯

perfect for you! Why Join Envirotech Facilities Management Ltd? At Envirotech FM , we manage facilities for a range of clients across the UK. Our Customer Service Desk Team plays a crucial role in ensuring smooth operations, efficient problem resolution, and excellent client service. Whether you have experience or … from within. Supportive & Professional Work Environment Work alongside experienced colleagues who will mentor and guide you. What Youll Be Doing: Client & Contractor Communication Handling customer queries via phone and email, ensuring accurate logging and resolution of requests. Financial & Operational Support Managing service workflows using a CAFM system (training … provided) and ensuring cost-efficient solutions. Contract & Quotation Management Assisting in securing service provider quotes and negotiating terms. Data & Performance Analysis Keeping contract records up to date and tracking key financial metrics. Process Improvement Helping refine workflows to enhance operational efficiency and cost-effectiveness. What Were Looking For but More ❯

Company description: . Job description: Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco UK Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary dependent … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are More ❯

Job Title: Senior Field Service Engineer Reports to: Helpdesk Manager Our client is an established Managed Service Provider with 22 years' experience of supporting clients within the Yorkshire, Lancashire, Lincolnshire and Merseyside area. Their belief is of providing high levels of customer service, ensuring that they … should they wish, in addition to a great team working environment. Due to their continuing success, they are now looking to recruit a Field Service Engineer to add to their existing talented team. Job Summary: The Field Service Engineer is responsible for all onsite service and support … needs for our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. The Field Service Engineer will also carry out project work and pre-sales audits. The Field Service Engineer will be required to write technical reports and assist the More ❯

Senior Customer Success Manager page is loaded Senior Customer Success Manager Apply locations London, UK Full time Posted 3 Days Ago Job Requisition ID: JR546 About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company's Automation … orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service, and accelerate business growth. Guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation … learn more at . The Sr. Customer Success Manager is focused on ensuring our customers' success in the UK, driving growth and adoption of our technology, boosting renewals, and gleaning strategic insights to improve our product value. This role offers an exciting opportunity to influence customer and company More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯

Supervisor plays a key role in the store's leadership, coaching and motivating the sales team to exceed targets, maximize KPIs, and deliver excellent customer service. You will foster a professional and enjoyable store environment, promote a winning mentality in service and sales, and lead by example. You … should be knowledgeable about CT products, customer service, and selling techniques, and will be responsible for training staff and encouraging the use of training tools. You will also assist with operational, compliance, and administrative tasks to ensure smooth store operations, adhering to company policies, health and safety guidelines … security procedures. What we are looking for Applicants should have previous experience in retail at a Supervisor or Key Holder level. A passion for customer service and a proven ability to deliver strong sales are essential. We value alignment with our 3 BE's: "BE the BOSS," "BE More ❯

Business Development Manager: To develop a professional relationship with a portfolio of clients in order to retain and develop their business relationships, delivering strong customer service, technical and field support to your portfolio of clients. Working closely with the customer service helpdesk teams to deliver first … class customer service and support to a portfolio of clients. New Business Development through cross selling services and maximising opportunities within existing clients Reporting to your fellow management team members on the monthly performance and activity of allotted accounts. The aim is to achieve the company s vision … Forming, monitoring, and maintaining constructive relationships by influencing stakeholders expectations at all organisation levels, understanding their needs and delivering against agreed timescales. First class customer services, cross culture liaisons, lead generation, conflict alignment/negotiation and a dynamic, confident attitude of working with and enthusing people of all professional More ❯

Account Executive (360 New Business Sales for the US market) - CX & Customer Services SaaS Tech Up to £75k base x2 OTE Hybrid working - 3 days P/W in the London office *This role is based in the UK selling into the US market The Company This tech is … bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can … reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped - making More ❯

Account Executive (360 New Business Sales for the US market) - CX & Customer Services SaaS Tech Up to £75k base x2 OTE Hybrid working - 3 days P/W in the London office *This role is based in the UK selling into the US market The Company This tech is … bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can … reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped - making More ❯

Account Executive (360 New Business Sales for the US market) - CX & Customer Services SaaS Tech Up to £75k base x2 OTE Hybrid working - 3 days P/W in the London office *This role is based in the UK selling into the US market The Company This tech is … bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can … reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped - making More ❯