176 to 200 of 2,825 Customer Service Jobs in England

Customer Service Advisor, Mitcheldean Remote work options are available - A fter successfully passing the probation period £22,483.50 Per Annum + Benefits Mon - Friday 9-5 pm Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm … to inspire new ideas? Have you ever thought about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle … and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune more »

reporting technical faults on behalf of customers, upselling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties - To ensure high standards of customer service, taking … and inputting orders efficiently and accurately. - To have a clear and personable telephone manner. - Take ownership of solving customer issues through proactive customer service. - To promote the sale of LWC Drinks' own brand products. - To retain strong relationships with account managers, helping them in acquiring new business and … the office; confirmation, sorting the post, filing, processing orders etc. - Plan calls and target GAPs in supply using relevant systems. Knowledge and Experience: - Excellent Customer Service Skills. - Use of Microsoft Excel for spreadsheets and records. - Ability to use the Trinity system. - Good teamwork skills. - Good communication and relationship more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »

About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »

Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience : Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export … freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments. To prepare and present quotes for Air & Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & client timescales. To ensure data & security integrity of both Customer & client information is always controlled. Co-ordinate with other offices & Groups. Co-ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co-ordinate all forms of more »

Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction … mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage Knowledge of trucks, skips, cranes & hydraulics … advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer more »

dealers to build strong relationships with key stakeholders at the Financial Director and Managing Director levels. In this role, you'll deliver top-notch customer service and partner with clients to meet their FX needs. Key Responsibilities: Relationship Building: Develop and maintain relationships with key stakeholders to present … direction of the FX proposition. Market Engagement: Use your extensive knowledge of FX markets and external providers to drive wallet share and FX turnover. Customer Service: Provide exceptional customer service and act as a partner to clients, addressing their FX needs. Pricing Negotiation: Negotiate FX pricing … to post-sales support. Requirements: Background or knowledge in Foreign Exchange sales (corporate or private brokerage). Portfolio Management: Proven experience in managing a customer portfolio with positive results. Sales Environment: Ability to thrive in a busy sales environment and meet tight deadlines. Technical Skills : Proficiency in internal MI more »

This is a 9 months contract covering maternity Copello have partnered with our client in Defence Services, in the recruitment of a Service Desk Operator to support Incident Logging and Resolution elements of the Service Desk function and processes. The successful candidate will take on the responsibility of … providing first class customer service to all the businesses managed contracts. This is a customer-focused role requiring the ability to identify and separate strategic, critical and important information and complex problems, therefore strong analytical skills and excellent attention to detail are imperative. In addition, you will … have: A high level of customer service and the ability to manage expectations Strong IT knowledge of Microsoft Office & Fault Management software Ability to ask challenging questions to gain information Confidence to participate in group discussions Ability to confidently make sound decisions and communicate at all levels of more »

and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »

and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »

Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »

various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and more »

Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »

solving—and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all CDW customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets KEY RESPONSIBILITIES Provide leadership, guidance and support to a team of service … deliver training and development needs in line with company procedures Develop, grow and maintain professional working relationships with all internal and external stakeholders and customer equivalents Responsible for the upkeep and quality of the knowledge base for the team Ensure customer escalations are handled in a timely manner more »

FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »

Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »

Role The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view.They are … also responsible for collaborating with different work groups and departments to ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The Technical Architect will also provide technical input to aid the team in resolving highly complex problems, as well as mentoring senior technical staff … cost effective and secure manner. Accountabilities: Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create visions of customer more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »

FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »

Do you have previous experience within the Transport industry? Have you got great communication skills with the ability to provide good customer service? Would you be interested in working within the technical world? Think Specialist Recruitment are delighted to be working with a fantastic company based within the … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer advice to customers on new features to create more sales opportunities Update IT systems as necessary to maintain a contact database The suitable candidate: Good more »

are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to … support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer service and working quickly and efficiently. If necessary you would escalate more complex issues to the 3rd line team. Maintain and support Microsoft … Project work, working hand in hand with the projects team What we are looking for: We are searching for someone with exemplary communication and customer service skills, who is comfortable in fast paced high pressure environments. You will also be willing to upskill and develop your own skills more »

Our client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to a department expansion. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent … customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will … description is available for all suitable candidates. To be considered for this role you will have a real interest in IT and also have customer service experience. The role is 9 to 5 Monday to Friday but one week out of 8 you will cover the phones out more »

Are you looking to join an award winning organisation that can offer great career progression? Are you passionate about technology and delivering great customer service? Then this could be the role for you. Due to expansion within their team, our client, a highly recognised global brand, is looking … to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once trained flexible working is available Excellent Career development and financial support for future development Private more »

Customer Support Engineer Covering South East We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries. Key Responsibilities: Provide hands-on technical … a large client base. Execute installations, upkeep, and repairs of equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »