201 to 225 of 3,539 Customer Service Jobs in England

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Are you someone that has a wealth … skills you've built up from years of building relationships with those around you. If so, you have transferrable skills to success in a Customer Service Technical role. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be … helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're More ❯

supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer service actions and discussions Training As an IT … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Kick-start your tech career with purpose! At Datacore, we're not just a technology company — we're innovators, powering the future of … supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer service actions and discussions Salary, Hours & Benefits More ❯

To staff the IT Service Desk phone, portal and email and provide administrative support to the Service Desk function. Role To assist with answer calls, emails and customer portal jobs coming into the IT Service Desk, logging and allocating them using the call logging software and … carrying out first line support as appropriate To maintain IT Services records and Databases including Printer consumables Customer details Resource requests Configuration items Mobile phone user records Asset records To ensure software licence details are up to date and readily available To issue mobile devices to customer base … To be an effective member of the IT Services team To support Service Desk projects To maintain awareness of and adhere to current Service Desk procedures To produce Service Desk documentation in liaison with the IT Service Desk Co-ordinator To provide a professional customer More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate … we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location Nottingham Job Summary To carry out service visits to reported calls throughout the companies' customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative More ❯

combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where possible … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management More ❯

3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary … and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work More ❯

IT systems, related technologies and relevant processes. This role is ideally filled by someone who is adaptive, organized, strong in project management, has a customer service focus and background in technical infrastructure, networking, hardware and desktop support. The role involves overseeing one or more infrastructure or support teams … by completing performance reviews and providing guidance to help team members achieve their career goals. Promote an environment of continuous improvement and world-class customer service to develop and lead team to build Raving Fans through exemplary service and follow through. Accountable for all health center and … problem diagnostics, identifies steps and appropriate resources for solutions Strong organizational, analytical, and quantitative skills and can diagnose problems and develop suitable solutions Advanced customer service focus and commitment to continuous improvement Work in cross-functional teams and with a variety of groups including management and executive level More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯

will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities: Device Preparation : Configure devices using Workspace ONE (WS1) and … users during deployment to assist with setup and answer any questions. Support and Troubleshooting : Provide basic technical support to resolve issues encountered during deployment. Customer Interaction : Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process. Required Skills and Experience: Security Clearance : SC … device build preparation. Deployment Experience : Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations). Customer Service : Strong interpersonal and communication skills with a focus on delivering user-centric solutions. Basic Technical Support : Ability to troubleshoot and resolve common More ❯

M247 England, United Kingdom Customer Service & Operations Hybrid Warning! Vacancy not published Company Description Location: Manchester, with some travel nationally Contract: Full Time, Permanent Full, clean current driving license is essential. About M247 Welcome to the M247 adventure! We're not your average company - we're a tight … to dive in? Your journey begins with that application - and who knows where it could take you in our vibrant team! Position The Role Customer facing role focusing on delivery of field service nationally - to include site survey, installation, de-installation, preventive planned maintenance, fault analysis, repairs and … upgrades. Providing high customer satisfaction, ensuring a professional service with effective, efficient & safe work practices. Delivering M247 services in a timely and cost-efficient way and in accordance with agreed customer specifications, design requirements and to Health and Safety and quality standards. Delivering high quality onsite service More ❯

people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We … the product book based on business decisions for updates against products and pricing. • Assist in ensuring quoting accuracy based on existing product suite and customer needs. • Partnering closely with the sales teams to ensure data accuracy on pipeline and forecast in our in-house CRM and reporting tools. • Apply … attention to detail and possesses a pragmatic approach towards problem solving. • Maintain accurate customer data throughout CRM and different systems. Ensure consistency and accuracy for all stages of the sales cycle. • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure More ❯

the reception Maintaining booking system for rooms Maintaining appropriate stock levels of office consumables Ordering supplies via the on-line ordering systems Archiving Training Customer service standard level 2, including Functional Skills in English and maths if required Training centre will be located at CDC , Cricket Inn Road … Sheffield , S2 1TR Training will be one day a week Opportunity to move into full time position upon completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider SHEFFIELD CITY COUNCIL Working Week Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break). Expected … Closing Date Saturday, 31st May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE More ❯

Cloud 9 is seeking a Business Development Manager for a flourishing food packaging organisation renowned for its exceptional customer service. Based in London your new exciting role will focus mainly on bringing new business opportunities into the company and managing a small customer base. The role is perfect … the forefront of business growth, driving sales and building meaningful client relationships. The successful candidate will enjoy a vibrant work atmosphere where innovation and customer satisfaction are paramount. With a focus on both new business acquisition and account management, this role promises a balanced and rewarding experience. Key Responsibilities … Consistently meet and exceed individual sales targets, contributing to the overall success of the team. Deliver outstanding customer service, leveraging comprehensive product knowledge to understand and fulfil client needs. Proactively use the company's CRM to maintain detailed client information, ensuring personalised and effective communication. Develop an in More ❯

Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customer service in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯

Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customer service in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯

we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯

Area policies/regulations; Criminal Code of Canada; Respond to complaints, assisting the general public and ensure that proper action is taken; Provide excellent customer service by being proactive where possible; Assist local Police Services and other enforcement agencies as required; Attend court when required; Maintain good customer service, keep a neat and clean appearance while wearing issued UTRCA uniform; Assist with general park maintenance, facility maintenance, and other duties as required; Relieve Customer Service Representative staff during their breaks and lunch. What You Will Bring One year certificate from an accredited College in More ❯

colleagues across the business who do. Reporting to the Director of Strategy, you will help to shape and influence our culture of providing excellent customer service, both to external and internal customers, with a focus on all areas of our diverse business, including social housing and adult social … care. You will work closely and build relationships with colleagues, customers, and stakeholders in your role providing a comprehensive complaints and information requests service, including coordinating Freedom of Information, Subject Access Requests, and Members Enquiries. You will manage our team of Complaints and Information Officers, providing leadership and coaching … vision of our customers being our biggest advocates. To excel in this exciting role, you will be able to demonstrate a passion for excellent customer service, and be motivated, proactive, and professional. You will have the necessary strong interpersonal, organisation, and communication skills to be able to balance More ❯

Customer Services Team Leader Location: Cowes, Isle of Wight Salary: 40-49K plus benefits to include: pension with company contribution, death in service cover, bonus, healthcare, 25 days holiday plus bank holidays with increments based on length of service, excellent career opportunities A leading software solutions … company seeks a Customer Services Team Leader to drive world-class support for its global clients. In this role, you'll lead a dedicated team, manage customer service activities, and continuously improve service quality and internal workflows. You'll also work closely with stakeholders across the … business and guide on escalated customer issues. Key Responsibilities: Lead and develop the Customer Services Team Coordinate support activities and prioritise tasks Monitor KPIs and service levels Drive process improvements Support international customers and projects Requirements: Degree in engineering, software, or related field Customer service More ❯

Facilities Operations, ensuring our office environment is welcoming, efficient, and well-maintained. If you have a knack for administration and a passion for exceptional customer service, this is the perfect opportunity for you! JOB TITLE: Facilities Operations Coordinator CONTRACT: Permanent SALARY: £35,000-£40,000 Key Responsibilities: Facilities … Technical and Communication Skills: Proficient in Microsoft Office and other computer applications. Excellent communication abilities to engage effectively with visitors, contractors, and staff. Strong customer service skills with a proactive approach to problem-solving. Highly organised with the ability to multitask and work independently while being a collaborative … team player. Keen attention to detail and sound judgement in responding to changing business needs. Preferred Education and Experience: Experience in customer service or administrative roles is highly desirable. Why Join Us? This is more than just a job; it's an opportunity to become part of a More ❯

role We are looking for a Senior Unified Communications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer's needs first. You will be delivering exceptional customer service for cases which have been escalated to you. As a Senior Unified Communications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow the customer to conduct their business. Our ideal candidate would … an experienced engineer, who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer's issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be More ❯

to be working with a prominent Local Government body based in London to recruit a highly capable Test Lead for a major Dynamics 365 Customer Service transformation programme. This is a key contract role, suited to an experienced QA professional who can take full ownership of User Acceptance … maintained across both internal teams and an external delivery partner. Key Responsibilities: Lead and coordinate all testing and QA activities on a Dynamics 365 Customer Service implementation. Manage the end-to-end UAT process - from test planning and execution to reporting and defect management. Collaborate with business stakeholders … lifecycle. Essential Skills & Experience: Proven experience as a Test Lead or QA Manager on complex digital transformation programmes. Strong understanding of Microsoft Dynamics 365 Customer Service . Hands-on experience managing User Acceptance Testing (UAT) . Excellent communication and stakeholder engagement skills. Ability to work effectively across internal More ❯