26 to 50 of 1,089 Customer Service Jobs in England

Purpose Working as a BMS Service engineer you will provide the scheduled service of client BMS systems including onsite planned preventative maintenance, panel modifications as required, offsite technical support, system hardware testing, innovate new software applications, emergency call out service on a rotational basis. On completion … your work, you will provide client reports in a timely manner detailing service works or client callouts. You will be working closely with your Line manager, Customer Service team and other team Managers to ensure that we meet our internal and client KPI targets. Competencies BMS Software ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

Matter Expert (SME) to join their team based in High Wycombe. The successful candidate will play a critical role in enhancing product quality and customer satisfaction by analysing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely … monitored, and promptly addressed to improve the overall customer experience. A key responsibility is translating customer and field feedback into actionable insights. The EMEA Quality SME evaluates trends, identifies emerging risks, and highlights opportunities to strengthen product performance and competitiveness. Working cross-functionally, the role collaborates with stakeholders ...

Service Assurance Analyst Service Assurance Analyst/Service Design/Service Transition/Service Operations/ITIL V3/ITIL V4/Technology/Infrastructure/PRISM/Digital Operations/Project Delivery 5month contract- extensions likely £400-475 per day – inside IR35 3 days … week on-site in Warrington (Northwest), 2 days from home Our client is seeking a Service Assurance Analyst to join their Customer Services Team. The role will support several projects, namely the modern workplace rollout, and a number of other technology maintenance workstreams. You will be able ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical DevelopmentDesign ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical Development ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Location: On Site Salary: £26,500 - £28,500 Are you a friendly, professional problem-solver who enjoys helping people? We're looking for a Customer Service Advisor to join our team and deliver outstanding support to our customers across phone, email, and live chat. What … Doing Handling inbound customer enquiries via phone, email, and online chat Resolving queries related to accounts, billing, orders, and service issues Providing clear, accurate information in a friendly and professional manner Troubleshooting basic service or technical issues and escalating when needed Updating customer records accurately using ...

precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement … excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value ...

Service Desk Analyst Contract - 3 months FTC initial, start ASAP Location - Hybrid, 2 days per week Rate - day rate The IT Service Desk provides a single point of contact for internal IT customers and external third party service providers. Service Desk Analysts manage communication, initial diagnosis … prioritisation and resolution or fulfilment of incidents and requests according to agreed service levels. Analysts are responsible for managing customer expectations and are expected to always act as a positive representative of the department. IT Service Desk Analyst - Responsibilities Responding to Service Desk calls and emails ...

technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that … line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking ...

client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … global scale Main duties: Provide 1st line support to customers by resolving queries related to the companys products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

Customer Service Supervisor 6 Months contract + possible extension of becoming permanent Newcastle - Office Based 37.5 hours a week £18.00 per hour A well-established, pioneering consultancy firm is seeking experienced Customer Services Supervisors to join a high-profile client in Newcastle. This role is focused … driving operational excellence and providing world-class support to end-users. Reporting to the Customer Service Operations Manager, you will lead your team to success. Key responsibilities include: Act as a point of support on the floor, resolving complex queries and turning escalations into learning opportunities. Manage ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the various sites expected as part of the role. ...

office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each … Service request into the appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer ...

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area … truly value their staff, offer exceptional benefits, and continuously invest in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

Recruitment is recruiting a Customer Resolution Specialist to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Customer Resolution Specialist, you will be the primary point of contact for valued customers, addressing their concerns and providing exceptional support … ensure their satisfaction. Benefits & Package for a Customer Resolution Specialist: Salary: £25,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

Field Installation/Service Engineer Field-based with UK regional travel.Working out from home principally on a regional basis From £30,000 per annum. With overtime (not guaranteed) an OTE of up to circa £45k Permanent, Full-time. About the Company Our client is an established UK-based provider … healthcare providers nationwide to deliver reliable, 24/7 communication solutions that support patients, residents, and care professionals. The Role An experienced, motivated, and customer-focused Field Installation/Service Engineer is required to join a well-established UK Service Team. The successful candidate will be responsible ...