26 to 50 of 946 Customer Service Jobs in England

entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success … Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers ...

Role Details Role/Job Title: Developer Work Location: Luton, UK Mode of Working Office Duration of Assignment: 06 Months The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development … experience on Customer Service module and CCaaS module in very important. Your responsibilities A Dynamics CCaas developer design, builds, Customises and integrates contact center capabilities. Configure and customize Dynamics 365 customer service and omnichannel Builds plugins, customer workflow and PCF controls using C Your Profile ...

Contract: Permanent Monday - Friday 8.30am - 5pm - Hybrid Salary: £28,000 We’re looking for a Knowledge & AI Coordinator to join a busy and collaborative Customer Service team. This is a fantastic opportunity for someone with strong attention to detail and a passion for content, systems, and improving customer … technology. This role will focus on maintaining and improving FAQ and knowledge content, while supporting the development of AI-driven tools to enhance customer journeys and reduce inbound queries. What you’ll do: Create, update and maintain FAQ and knowledge base content across customer and internal platforms. Ensure ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Success Coordinator, you will sit at the heart of our international and key customer support operation. You will ensure incidents and service requests are logged, triaged, and managed effectively, maintaining exceptional communication across customers, partners, and internal technical teams. You will ...

accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development … learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during ...

Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration … months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs ...

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen … global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams. The Opportunity The Sales Development Representative ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long-term development for all? To be considered for the role, you’ll require the following essentials … Proven experience of providing excellent customer service Natural problem-solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you’ll also be: Dealing with a range ...

days in a week) Job Description: The Role You will play a pivotal role in shaping and delivering enterprise-grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end-to-end solution architecture, hands-on proof-of-concept development, and close collaboration with … scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Your responsibilities: Lead solution architecture and design for Dynamics 365 Customer Servicecentric engagements Own end-to-end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business ...

client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shaping solutions, and delivering high-quality CRM implementations in Agile environments. … Responsibilities: Lead discovery sessions and translate business requirements into scalable Dynamics 365 CE solutions Configure and deliver solutions across Customer Service and/or Field Service modules (cases, SLAs, queues, work orders, scheduling) Design and implement Dataverse models, security roles, and business process flows Build and optimise ...

Service Analyst London – hybrid working is offered where operationally feasible, after probation Competitive salary , negotiable depending on your experience and expertise + benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Additional support hours mean that you will … Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart ...

within the Digital Services department of The Christie. Our Tech Bar team is a well-established, friendly support team who deal with around 4500 service requests a month. The post holder will provide 1st Line Support of all logged IT incidents and requests remotely and on-site when required. … ability to provide a first-class customer service, whilst dealing with IT related issues, will play a large part of this role. This role requires a combination of technical ability, customer care skills, and business awareness. The post holder will be required to respond to service ...

Enhance your career as a Technical Customer Support/Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday – Friday … lighting products, electrical components and tailored design solutions to a loyal B2B client base. The Role This is a varied and hands-on Technical Customer Support role combining customer service, technical account management and order coordination. Reporting to the Managing Director, you will act as the first ...

About the Role Our reputable Software client seeks a Head of Customer Success to join their team. MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years. The Head of Customer Success will work remotely, with quarterly meetups in the South … England. Overview: Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional ...

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

client based in Sunbury is looking for a Customer Service representative to join their team. Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer … Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by providing a super service at all times Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience ...

Skills You'll Need: Customer Service, Logistics, Supply Chain Your New Salary: £33k Location: West London/hybrid - 2 days a week in office Job status : 6-12 months maternity cover Start date : ASAP Working hours : 8.30am - 5.30pm Monday-Friday Who You'll Be Working for: Leading … across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction. Manage the order-to-delivery (OTD) process for a defined group ...

apprentice for this role, you will be providing a good customer service via the Desktop support (remember you are the voice of our company, and the first interaction point with our clients). Role As a First Line IT Engineer you will: Provide fist line IT support Monitor … Network & Server infrastructure Taking phone calls on the service desk, handling service portal tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults ...

customs agents, and logistics companies streamline import and export processes by ensuring smooth integration with HMRC systems and facilitating efficient, compliant trade operations. The Service Desk is recognised for providing industry-leading support for a well known Freight Software system, a mature client/server application in service … person We are seeking a Technical Freight Support Specialist with a strong background in customs declarations and/or freight forwarding to join our Service Desk. This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field ...

looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across … branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and administer mobile devices ...

Customer Experience & Contact Platform Architect - Manager London/Manchester/Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture … innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice ...