251 to 275 of 3,384 Customer Service Jobs in England

Medical Field Service Engineer, Biomedical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £45,000 Car Allowance £7,000 Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review The Role … Medical Field Service Engineer, Biomedical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems … ensuring that the highest levels of customer service are maintained at all times. Your Background - Medical Field Service Engineer, Biomedical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in a customer facing field service engineering capacity More ❯

Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than … why we need you-to help us tackle increasingly complex challenges posed by evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to … healthcare systems. Diagnosing mechanical, hardware, and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management … solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales More ❯

Head of Service Delivery (6month FTC) Location: Hemel Hempstead Job Type: Fixed Term Contract - 6months with potential for extension or permanent role Competitive Compensation: Based on experience A new exciting Fixed Term Contract opportunity has become available on an initial 6-month basis for a Head of Service Delivery to oversee customer services and service desk operations in Hemel Hempstead for a global leading digital solutions company. This strategic role is ideal for someone with extensive experience in IT Service Management (ITSM) systems, to ensure the highest standards of service delivery. The successful … hire will manage both the Service Delivery Manager and Technical Manager, driving excellence across all service delivery platforms. Day-to-day of the role: Execute a strategic vision for service delivery, aligning with company goals and exceeding customer expectations. Oversee customer services and the service More ❯

the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service. Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone … and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a friendly, fast growing, customer centric business. Yearly bonus (subject to company and personal performance) Flexitime Onsite gym Free parking Exciting social and team building events Mental health support … Role & responsibilities As a Project Co-Ordinator you will play a highly commercial and customer focused role in developing client, customer and service provider relationships which grows a pipeline of utility projects across various industry sectors and markets. The role requires you to collaborate closely with customers More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before, and while … we need you-to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to … healthcare systems. Diagnosing mechanical, hardware, and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

Customer Service & Operations Technical Account Manager, LexisNexis Risk Solutions Location: HOME BASED, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R94016 LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions … focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data … Manager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the Role T he Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our More ❯

IT Service Desk Engineer Location: Fully Remote Salary: £25-£28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact … colleagues with the tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service … providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear More ❯

Job Title Field Service Engineer X-Ray Kent Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before … we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

Job Title: Service Engineer Location: Southeast (Various Locations) Main office in Crawley Salary: £32,000 - £38,000 Dependant on experience About the Role Talented People is recruiting on behalf of a growing company seeking a skilled and Canon-trained Service Engineer to join their team in the Southeast. … including new product releases and updates. Offer technical support and advice to customers over the phone or through remote troubleshooting. Maintain accurate records of service calls, work completed, and parts used. Adhere to all relevant health and safety regulations during repairs and installations. Work closely with the customer service team to ensure smooth operations and customer satisfaction. Assist with PDI (Pre-Delivery Inspection) and refurbishing of devices when required. Required Qualifications & Skills Canon Certified Engineer: Completion of official Canon training programmes with certification as a Canon printer engineer. Proven experience in repairing and maintaining Canon More ❯

IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings are aligned with … evolving business needs. Skillset Master's or Bachelor's degree in Information Technology or similar. Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics. Proficient in system integration, data migration, automation, scripting and ServiceNow customization. Understanding of HR processes, employee engagement strategies … and workflow design. Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction. Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation. Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions. Proven experience in driving More ❯

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for … with our customers. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software. Efficiently problem solve and manage tickets until resolution. Deliver training webinars focused on … specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help. You'll learn to be a support specialist, trainer extraordinaire and even a technical writing expert. So More ❯

probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem solving? We're looking for an experienced 1st Line Support Engineer to join our growing team in central London. As … in Technology , Role Overview: As a 1st Line Support Engineer, you'll be the first point of contact for technical issues, providing outstanding customer service and technical expertise. You'll also play a key role in problem management and the continuous improvement of our managed services. … years in a similar IT support role Experience in a service desk environment, ideally following ITIL principles Microsoft Windows Server () Microsoft 365 (Outlook, SharePoint, OneDrive, Teams) Active Directory Windows 10 & 11 Apple OS/Mac support Microsoft Office Suite Backup technologies (e.g. DATTO, Acronis) Laptop/desktop/thin More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the strategic … use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving knowledge … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics such More ❯

energy efficiency and heat network systems. You will ensure accurate data reporting, resolve complex billing and heat network queries, and coordinate technical, administrative, and customer service functions across a growing portfolio. With upcoming Ofgem regulatory changes, you will play a key role in maintaining compliance and delivering excellent … service across the organisation. What youll be doing Assist with managing contracts for energy brokers, including landlord gas, electricity, water supplies, and heat network metering and billing. Provide support for colleagues, service providers, and customers regarding heat network and landlord utility enquiries. Collate and analyse data for tariff … setting, service charges, funding applications, compliance submissions, and KPI maintenance. Monitor team inboxes and respond to queries within service level agreements (SLAs). Support the service charge team with tariff setting, billing accuracy, heating charge reconciliations, forecasting, and debt management. Monitor and analyse energy consumption and heat More ❯

Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high … We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong … able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing More ❯

The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customer service, satisfaction, and success, with … excellent communication skills. This is an exciting opportunity to play a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and … have a positive experience with our products and services. You will drive customer adoption and loyalty by educating our customers on how to get the most out of Ripjar while building strong relationships throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships More ❯

Amazon Development Centre (London) Limited Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join Amazon Customer Service (CS) technology organization as a Software Development Engineer … accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate about developing innovative solutions, designing highly distributed systems … is the opportunity for you. You'll tackle algorithmically complex challenges, working on front-end and back-end services that seamlessly scale to meet customer needs. Excitingly, you'll have the chance to work on latest versions of Large Language Models (LLMs) and generative AI initiatives that are reshaping More ❯

Customer Success Manager My Client is seeking a passionate and proactive Customer Success Manager to join their dynamic team. In this role, youll be responsible for guiding customers through their journey, ensuring they achieve their goals while using My Clients products and services. Acting as a trusted advisor … youll play a key role in customer retention and satisfaction, whilst embodying our Customer Obsessed Values. Key Responsibilities Dedicated Portfolio Management: Manage a portfolio of customer accounts, delivering tailored support and proactively identifying and mitigating risks. Customer Success Scorecard: Track and analyse customer adoption and … performance metrics, implementing improvement plans where necessary. Service Reviews & QBRs: Lead and participate in regular customer service reviews and quarterly business reviews, gathering feedback and driving enhancements. Customer Lifecycle Management: Own the customer journey across all lifecycle stages, working cross-functionally to optimise each touchpoint More ❯