251 to 275 of 1,344 Customer Service Jobs in England

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles … from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent JOB OVERVIEW Build your technical breadth in a customer-focused managed-services environment with varied support and project exposure. The IT Support Engineer/Service Desk Analyst helps clients stay productive ...

Service & Maintenance Engineer Location: Manchester Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across Manchester. This is a field-based role focused … systems. You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

Head of Customer Experience (CX) will lead in making Redsquid a truly customer-first business — ensuring every client interaction, from onboarding to renewal, is seamless, consistent, and value-driven. You will protect revenue by fixing the root causes of churn, instilling customer-first behaviours across the company … Borehamwood) Permanent, Full-time Monday to Friday: 37.5 hours per week This critical role will lead the design and execution of Redsquid’s customer-centric strategy to drive customer satisfaction, retention, and revenue growth. The HCX focuses on embedding CX excellence across all touchpoints and ensuring Redsquid delivers ...

tasks Preparing documentation and user guides Performing basic administrative support duties, as required, to meet specific operational objectives Ensuring that a high level of customer service and support is provided to all internal and external staff Supporting custom internal applications Working alongside Developers, Azure Architects, and Network Architects … infrastructure and networking design and delivery Skills and Experience The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure ...

television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. … Prime Video app via 3rd party subscription plans. As a Senior Product Manager Technical, you will help define and build the roadmap and customer experience for Prime subscriptions and new 3rd party subscription plans in the Prime Video app across clients and geographies. You will participate in developing ...

these while having fun truly makes FlexTrade a wonderful place to work. The Team The Corporate IT Team’s mission is to provide premier customer service globally and to enable FlexTraders with secure cutting edge, technology solutions to fulfil FlexTrade’s mission – Trade Your Best. About You FlexTrade … knowledge management (runbooks, troubleshooting guides) Establish metrics KPIs/SLAs. and build reports to measure the effectiveness of the team and operational efficiencies, run service reviews and drive continuous improvements. Mange Major Incident, Incident, Problem and Change processes end-to-end (including RCAs and CAB coordination). Manage Corporate ...

through to resolution. Providing technical support via phone, monitoring platforms, and ticketing systems. Troubleshooting routing, switching, firewall, wireless, and connectivity issues. Accessing and supporting customer network infrastructure remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical … documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management ...

Winston Taylor. Position summary Do you have proven supervisory experience in IT support, alongside strong leadership capabilities and a commitment to operational excellence? As Service Desk Supervisor at Winston Taylor on a 6-month fixed-term contract, you will oversee daily service desk operations during a transformative period … growth. You will lead and coach Service Desk Analysts, providing direction and motivation throughout. The role requires acting as an escalation point for complex enquiries. You will proactively identify issues and resolve them before they affect users. Monitoring performance against established KPIs and SLAs forms an essential part ...

system. Retain an in-depth knowledge of the Trust applications which are supported by the Application Support team. Adopt and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. Manage the day to day duties entailing System … Management, System Security and Access Control. Review the ITSM application support queue (IT service desk call logging system) and complete. Participate in the Change and Problem Management processes. Participate in the monitoring and ensuring data quality is in line with the Trust data quality policy. Participate in second ...

inclusive and balanced work culture. To support the significant growth and development of the organization, we are seeking the expertise and capability of Senior Customer Success Consultant to join our dynamic team. What you’ll do at HammerTech Please note this post is a fixed-term appointment to provide … that HammerTech’s customers utilize the HammerTech application to its fullest and maximize the benefits provided by the application. By doing this, the Senior Customer Success Consultant must ensure: Manage a book of business consisting of primarily Tier 1 and Tier 2 customers within the Customer Success stage ...

countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role … will provide outstanding technical support and customer service to both customers and internal teams, helping users get the most from our software solutions. NOTE: This is a hybrid role where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. ...

busy and varied site. This is an excellent opportunity for an IT professional who enjoys troubleshooting, working directly with users and providing high-quality customer service . You’ll be the first point of contact for day-to-day IT queries, supporting colleagues both in person and remotely. … improve IT systems, processes and user experience Work closely with the wider IT team and departments across the business Maintain a high level of customer service and user satisfaction About You The successful candidate will ideally have experience in an IT support, service desk or IT technician ...

other O&I teams as well as working with client's endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts. Essential Functions: Provide technical advice and support to Visa's Client institutions and processors to ensure customers expectation are exceeded. Discipline in detailed … Operations and Project DeliveryAbility to effectively perform problem isolation and resolution of critical systems to have the least amount of impact and downtime. Outstanding customer service skills and a dedication to the customer service experience. Must be result-oriented and constantly looking for new ways ...

enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence … quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology in our London office as a Specialist: IT Learning & Development The Specialist: IT Learning & Development designs, develops, and delivers technology learning solutions that support effective ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience. If you're someone who enjoys solving complex technical problems, thrives in a customer … products and services, including flight deck and cabin communication systems Support customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirements Partner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutions Monitor network performance ...

ensuring the deployment, stability, security, and efficiency of the organization's IT infrastructure and end user devices. This role is pivotal in delivering exceptional customer service, acting as a trusted technical partner to internal stakeholders by providing timely, reliable, and user-focused solutions. Aligned with the organization … process enhancements, leveraging technology to streamline operations and improve user experience. Success in this role requires balancing technical expertise with a strong commitment to service excellence, ensuring that IT systems not only meet operational requirements but also enable the business to achieve its strategic objectives. The systems engineers will ...

ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

support role providing onsite support to schools and education customers across Swindon, Wiltshire and Gloucestershire. You will solve technical issues, take ownership of customer relationships and develop your skills across Microsoft 365, cloud services, networking and infrastructure. If youve also worked in the following roles, wed also like … Line Support Engineer, 2nd Line Support Engineer SALARY: £28,000 - £32,500 per annum (depending on experience) LOCATION: Swindon, with regular travel to customer sites across Wiltshire and Gloucestershire within approximately a 35-mile radius JOB TYPE: Permanent, Full-time WORKING HOURS: 37.5 hours per week, Monday to Friday ...

opportunity: We are seeking a proactive engineer to be the face of Wifinity, supporting our customer sites across a territory which is roughly a 50 mile radius of Maidstone. You will deliver first-class customer support, technical solutions, and commissioning of new or upgraded sites, ensuring installations meet … design and company standards. This role provides hands-on exposure to large-scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence. About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks ...

Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high … impact service requests, ensuring they are resolved to a high technical and operational standard. This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle ...