251 to 275 of 2,110 Customer Service Jobs in England

of IT equipment and tools and be able to use their own initiative to find the best resolution or diagnosis. You will be responsible for delivering the best possible service to our colleagues ensuring that the technology systems they use operate to the highest levels possible in terms of reliability and performance. You will do this by providing outstanding … service delivery and responding to ever-changing priorities and demands from across the business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES … and due diligence. Providing first lines of technology support to the business user community. Working closely with all areas of the Technology team to identify and resolve problems affecting service delivery. Resolving problems where feasible and/or owning the problem resolution (liaising with third parties as appropriate) until solution, ensuring that the business users are regularly informed of More ❯

Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In … addition to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them … develop their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In … addition to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them … develop their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments More ❯

Lucrative new business field sales role selling service contracts Business Development Manager - Service Contracts Area: South Yorkshire DN WF S The Role of Business Development Manager This is a field/home-based business development sales role. You will target B2B businesses with over 300 employees, selling a range of in-demand facilities services. You will engage with … within the region. This is a new business role where you will be responsible for self-generating appointments and building a strong pipeline. You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial. With high order values, there is significant earning potential the average BDM earns 60K, while … top performers exceed 80K. The role is four days in the field and one day working from home. You will be supported by excellent operational service levels, outstanding customer service, and a world-class marketing team. As a Business Development Manager, you will present tailored solutions to prospective clients. The Company Business Development Manager If you're More ❯

Customer Experience Analyst Runa is pioneering a first-of-its-kind payment rail that enables the seamless, global money movement at scale. Legacy banking and payment infrastructure struggles to support the demands of today's low-volume, high-velocity payouts, leading to inefficiencies in global payouts. Businesses worldwide send over $20 trillion annually in rewards, remittances, and disbursements often … Leading companies such as Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase, and Globetopper rely on Runa to facilitate instant, flexible global payouts to tens of millions of consumers. The Role The Customer Experience team is the key point of contact for business customers, partners and consumers for any issues they may have within the end to end payout journey, from purchase … with customers, brands, data processors and internal teams to establish the right resolution to problems. We collaborate with teams across the business, including Partnerships, Finance and Product, to improve customer journeys based on feedback/trends/themes from the incoming contact we receive. As a Customer Experience Analyst, you will be responsible for addressing, and resolving customer More ❯

issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self … serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the … IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee More ❯

are looking to recruit an Account Manager. Salary: £35k Hours: full time Monday to Friday, hybrid We are looking for a leading individual who has a real talent for customer service, problem solving and communication. The Client Account Manager will be supporting our clients to maximise the benefits of using our services that help people to communicate in … phase of growth with new products and services, they will be integral in onboarding, upskilling and supporting our clients ensuring we exceed our SLAs and KPIs whilst delivering outstanding customer service. Responsibilities will include: - Drive the post-sale experience to ensure successful account setup, implementation, training, adoption, and ongoing account review and modification; - Build meaningful long-term relationships with … new and existing customers ensuring they maximise our service offering throughout the entire customer lifecycle; - Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs; - Collaborate closely with various cross-functional teams including but not limited to, Interpreting and Translation teams, Sales, Product, Customer Service, and More ❯

ll be joining a company that manufactures a variety of specialist paints and coatings, offering stability, career development, and a positive working culture. In the role you will manage customer accounts, monitor purchase orders and delivery timelines, and handle day-to-day customer communications. You will use SAP and Excel to manage data, process customer orders, raise … supported with real progression and hands-on training, and your earnings boosted with annual bonuses all within a business that prides itself on its positive culture. The Role: Manage customer accounts using SAP and Excel Handle order processing, invoicing, planning and general office duties The Person: Customer service background Confident using SAP Based in Prudhoe or easily … commutable to Keywords : Account Manager, SAP, Customer Service, Manufacturing, Northumberland, Customer Account Management, Excel, Prudhoe, Newcastle, Hexham Reference Number: BBBH21132 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is More ❯

Customer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here's why you'll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

Customer Tech Support Advisor We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

Customer Support Consultant Sale, Manchester Up to £24k Permanent Full Time 36 hours per week plus amazing benefits, 4pm finish on Fridays. Career Growth: Benefit from superb potential for career development in technical or customer-focused specialisms, with ongoing CPD opportunities. Hybrid Working: We work a 36 hour week and enjoy a flexible work arrangement with 2 days … on Fridays Competitive Compensation: Earn a salary of £22,000 with regular performance reviews. Generous Time Off: Benefit from 20 days of annual leave, increasing to 23 days with service, plus an additional 3 days over Christmas and bank holidays. You also get your birthday off! Comprehensive Benefits: We offer a company pension scheme and access to private healthcare … in the skills and employability sector to achieve their goals. Do you have a knack for problem-solving, a desire to develop your technical abilities and a passion for customer service? If so, this is the perfect opportunity for you to join a friendly and supportive team dedicated to helping our customers. Offering fantastic opportunities for career growth More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you’ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we’re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you’ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we’re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you’ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we’re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

operating IT company and they’re actively recruiting a Helpdesk Engineer. The role is to carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner … to ensure a very high level of customer experience. Job description: 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone and chat tools. Queuing management with IT support ticket system. Temporary or long-term customer support at their office, if required. Attending the meeting with the customer and develop good relationship with the customer. Hands-on PC&mobile phone support and initial kitting. Create detailed report to the customer and manager/director when required. General administration and implementation on Windows server environment. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of More ❯

Press Tab to Move to Skip to Content Link Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid) SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader … a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now! The SAP Academy for Customer Success is a global development program designed for talent who are early in their career Who You'll Become The Customer Success Manager (CSM) works directly with customers … to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected More ❯

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology … digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key … Manage incident lifecycle using ITIL best practices Assist senior executives with complex technical requirements Maintain and update knowledge base articles Collaborate with specialist teams on escalated issues Ensure excellent customer service standards What We're Looking For Essential Requirements: 2+ years IT support experience in a corporate environment Strong Windows 10/11 and Microsoft 365 troubleshooting skills More ❯

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology … digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key … Manage incident lifecycle using ITIL best practices Assist senior executives with complex technical requirements Maintain and update knowledge base articles Collaborate with specialist teams on escalated issues Ensure excellent customer service standards What We're Looking For Essential Requirements: 2+ years IT support experience in a corporate environment Strong Windows 10/11 and Microsoft 365 troubleshooting skills More ❯

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology … digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key … Manage incident lifecycle using ITIL best practices Assist senior executives with complex technical requirements Maintain and update knowledge base articles Collaborate with specialist teams on escalated issues Ensure excellent customer service standards What We're Looking For Essential Requirements: 2+ years IT support experience in a corporate environment Strong Windows 10/11 and Microsoft 365 troubleshooting skills More ❯

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology … digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key … Manage incident lifecycle using ITIL best practices Assist senior executives with complex technical requirements Maintain and update knowledge base articles Collaborate with specialist teams on escalated issues Ensure excellent customer service standards What We're Looking For Essential Requirements: 2+ years IT support experience in a corporate environment Strong Windows 10/11 and Microsoft 365 troubleshooting skills More ❯

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology … digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key … Manage incident lifecycle using ITIL best practices Assist senior executives with complex technical requirements Maintain and update knowledge base articles Collaborate with specialist teams on escalated issues Ensure excellent customer service standards What We're Looking For Essential Requirements: 2+ years IT support experience in a corporate environment Strong Windows 10/11 and Microsoft 365 troubleshooting skills More ❯

Group Director, Customer Success page is loaded Group Director, Customer Success Apply locations United Kingdom - London United Kingdom - Remote time type Full time posted on Posted 2 Days Ago job requisition id 111189-JOB Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified … CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our … specific strategy for Technical Success, with full ownership of team performance across adoption, retention, and growth motions. Build a world-class TSM team across Core (Marketing, Social, Ads) and Service (Care, Contact Center ) product domains, adapted to regional customer and market context. Institutionalize standards for TSM engagement across the customer lifecycle - onboarding, value realization, technical risk management More ❯

Role: 2nd Line Service Desk Engineer - Hybrid ***MUST HAVE MSP EXPERIENCE (MANAGED SERVICES PROVIDER - Cloud & Infrastructure)*** 2nd Line Support Engineer An opportunity has arisen for a highly technical 2nd Line Support Engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted … services, on site and remote support provision, consultancy, and support services to their customers. The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration … skills, who wants to help people, with great customer service. You will gain extensive experience over the various supported IT systems, on a customer base stretching a wide spectrum, and the opportunity to use this exposure, and the diversity it brings to develop a career in IT, and to take every opportunity to constantly improve your skills in More ❯