276 to 300 of 930 Customer Service Jobs in England

Service Support Lead Sevenoaks (Hybrid) £26,250 + Benefits Kickstart Your Career in a Commercial Environment Are you a recent graduate or early in your career and looking to step into a fast-paced, customer-focused role? We’re recruiting for a Service Support Lead to join … long-term career in the commercial world. What You’ll Be Doing Acting as a key point of contact for customers Supporting the service desk team and ensuring high service standards Managing queries, tickets, and escalations within SLA targets Building strong client relationships and delivering excellent service ...

Service Support Administrator Sevenoaks (Hybrid) £26,250 + Benefits Kickstart Your Career in a Commercial Environment Are you a recent graduate or early in your career and looking to step into a fast-paced, customer-focused role? We’re recruiting for a Service Support Lead to join … long-term career in the commercial world. What You’ll Be Doing Acting as a key point of contact for customers Supporting the service desk team and ensuring high service standards Managing queries, tickets, and escalations within SLA targets Building strong client relationships and delivering excellent service ...

acute NHS Trusts in England spanning 6 hospitals and other sites, including; 3 tier 1 EDs, the largest Trauma centre in London, a pathology service supporting hospitals and GPs across east London, many specialist services and a number of services that reach out into the community. We are looking … experienced IT manager to lead an ITIL based Service Delivery team helping them to resolve complex technical issues.The post holder would take a strategic view to drive service improvement and efficiencies. They will also plan and develop/implement key tools such as the Service Management system ...

best work no matter their location. About the role The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most … delivered on time and 100% of leaver requests are completed the day the user leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour). Log tickets for the customer and ensure ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

Customer Success Administrator 📍 Hybrid – 2 days per week in Leamington Spa 💰 £25,000 + progression opportunity 📆 12-month Fixed-Term Contract (potential to become permanent) We’re hiring for a Customer Success Administrator to join a friendly, supportive team within a purpose-led software business. This … ideal opportunity for someone early in their career looking to build experience in customer success, administration, and operations . The Role You’ll be the first point of contact for customers , helping with day-to-day enquiries while keeping internal systems and processes running smoothly. Typical responsibilities include: Responding ...

Service Assurance Lead (2 year FTC) Portsmouth | Personal Contract (dependent on skills and qualifications) Full-time | Hybrid (2 days per week on site in Portsmouth) Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts … escalations are handled effectively, to meet the changing requirements of the business and the external environment. They act as a point of escalation for service outages and disruption, in the role of IT service representative within SGN locations or specific business areas. We deliver safety, warmth, and comfort ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

Service Delivery Manager At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics … solutions that drive significant client value. As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Responsibilities: Provide end to end ownership of customer service contracts Work across our ITIL based services ...

Title: Service Assurance Analyst Location: London - Office-based Hours: Standard business hours – 9am to 5pm (Mon–Fri) Salary: £43,000 – £45,000 plus excellent benefits Overview Responsible for providing advanced technical support and ensuring stability of critical IT services for a mid-sized, multi-region user base. Focus … resolving incidents efficiently, maintaining system availability, and supporting business operations. Key Responsibilities Incident & Problem Management Own incidents and service requests through to resolution Troubleshoot complex technical issues across systems and applications Conduct root cause analysis and follow best practice processes Service Monitoring & Assurance Monitor system performance and availability ...

NHIS digital business strategy and processes. Key Responsibilities: Support the Digital Business Partner and Head of Strategy & Planning in understanding and aligning customer ICT requirements with NHS strategies. Contribute to the development of tailored ICT solutions. Attend and support service reviews, development meetings, and customer discussions, representing … Digital Business Team and NHIS, including offsite and outside normal working hours. Manage specific customer requests and provide input for service agreements. Address issues such as unpaid invoices and customer complaints through appropriate channels. Complete internal documentation and coordinate with project managers to resolve order delays. Support ...

Field Service Engineer Manchester & Surrounding Areas £30,000 – £35,000 DOE + Company Vehicle & Fuel Card The Opportunity I’m currently working with a well-established and growing managed print and document solutions provider who are looking to add an experienced MFD Field Service Engineer to their team … have recently partnered with Ricoh, making this an exciting time to join as they continue to expand their offering. The Role As a Field Service Engineer, you’ll be responsible for the installation, maintenance, and repair of MFDs across a varied client base. This is a customer-facing ...

designated delivery areas. The role will include managing office staff, drivers, vehicles/trailers and optimising resources whilst controlling costs and maintaining high service levels Main duties and responsibilities Manage day-to-day operations of pallet network distribution, ensuring timely and efficient movement of goods – this will include office … drivers and HGV drivers. Act as the primary point of contact between the company and pallet network customers and partners Monitor network performance, including service levels, delivery times, and damage rates Analyse transport data to identify cost-saving opportunities and operational improvements Manage resources effectively to optimise performance. Resolve ...

Dwellant Training Specialist Dwellant £Competitive, aligned to experience Home Based ROLE OVERVIEW We are looking for a Customer Training Specialist to join Dwellant and play a key role in empowering our customers to get the very best from our platform. Working remotely as part of our customer function … role requires energy, clarity and empathy. You will be expected to deliver structured, engaging training sessions, develop high-quality learning content, and ensure every customer interaction adds value. You will take ownership of the training journey, from onboarding through to ongoing enablement. You will work independently in a home ...

Dwellant Training Specialist Dwellant • £Competitive, aligned to experience • Home Based ROLE OVERVIEW We are looking for a Customer Training Specialist to join Dwellant and play a key role in empowering our customers to get the very best from our platform. Working remotely as part of our customer function … role requires energy, clarity and empathy. You will be expected to deliver structured, engaging training sessions, develop high-quality learning content, and ensure every customer interaction adds value. You will take ownership of the training journey, from onboarding through to ongoing enablement. You will work independently in a home ...

Role: 1 Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning … opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes ...

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid … working Inside IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug JavaScript ...

solutions are implemented securely and reliably. Key Responsibilities Provide third-line technical support and escalation for infrastructure and cloud platforms. Investigate and resolve complex service issues, escalating to vendors where required. Manage service requests and incidents within the organisation's service management framework. Maintain clear and regular … access platforms, and privileged access controls. Maintain accurate documentation and detailed ticket notes throughout the lifecycle of support requests. Key Performance Indicators Adherence to service level agreements (SLAs). Accuracy and timeliness of ticket updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident ...

Client Service Advisor Location: Swindon Package: £24,788 + full benefits package At tmGroup , we make conveyancing technology and data simple. We provide tools and support that help property professionals work efficiently and deliver great service to clients. We’re now looking for an Advisor to join … clients and suppliers, managing incoming and outgoing communications across multiple channels (phone, email, etc.). Resolve client enquiries efficiently and proactively, ensuring excellent service aligned with company KPIs and standards. Take ownership of customer issues, working closely with colleagues to maintain smooth operations within the department. Participate ...

existing software applications and ensuring relevant reporting metrics are updated within agreed timescales. The Product Trainer will strive to achieve high levels of customer satisfaction, exceeding customer expectations wherever possible. Responsibilities: · Deliver modular Customer Product Training across the Company’s portfolio, which is to include face … face and online training packages with a choice of demonstration and interactive style courses, dependent on the customer’s request. · Create Training Material, E-Learning, On-Line Help and User Guides as required by the Training Needs Analysis, ensuring that all documentation meets the company branding guidelines. · Design ...

Manager on designated accounts to assist in the overall, day-to-day management of accounts, including all requisite duties such as: dispatch, field communication, customer communication, reporting, proper close-out and billing of daily jobs and activities. Role and Responsibilities Primary Maintain good communication with customer contacts … assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead ...

ensure that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. … responsible for the BAU service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes. You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery ...

with Senior Management Support own sales team as required to ensure the whole team target is achieved. Collaborate with the wider Business Support and Customer Service teams, bridging the gap between customer, delivery and service, ensuring that the delivery team have the information required for timely … build up a list of targeted prospective customers via industry news, LinkedIn and other networking/lead generating opportunities. Achieve assigned KPIs such as customer meetings, call/email targets, pitches and price proposals. Contribute and collaborate on ideas, opportunities, market strategy and blockers as part of the sales ...

complete picture of candidate requirements. Job Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does … involve? Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk ...