276 to 300 of 2,883 Customer Service Jobs in England

Retail store & pop-up store support: Provide ad hoc support for physical spaces in different locations when required. Incident and Problem Management: Log, track, and manage IT incidents and service requests using our ticketing system, escalating complex issues to senior team members when necessary. Documentation: Contribute to the creation and maintenance of IT documentation, including user guides, knowledge base … interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Technically astute and naturally curious about new technologies combined with a desire to learn. Desirable (Bonus Points but not essential): ITIL Foundation certification. Experience with mobile … Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to More ❯

general ledger. Process & check refund & cancellation requests & changes in settlement time frames. Working on systems such as Salesforce, Microsoft Excel & NetSuite and other software to support our processes and customer base. Achieving your KPI’s to provide our customers with the highest level of customer service and support. Support general financial related queries from Merchants Competencies: Attention More ❯

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Key … Expertise with Microsoft Active Directory, user profiles, security groups and permissions for MS Windows, Telephony (traditional, IP, Mobile), Connectivity's technologies (ADSL, UMTS, ISDN, WiFi), Behavioral skills required: Excellent customer-facing skills and interpersonal skills, Independent and pro-active thinking, Relationship builder both within the team and across the whole office, Personal resilience and able to complete projects in More ❯

European Information Technology has been in the retail environment for over 15 years and has a vast portfolio of clients we work with. Our aim is to provide a service to customers meeting their IT needs generally, but also including Installation of network infrastructure, Point of Sale rollouts, Maintenance, Chip & PIN deployments, WiFi and IT procurement. About the Role … warehouse operative, you'll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and despatch of equipment in line with customer SLA's. Your actions will directly influence the efficiency and cost-effectiveness of the project so attention to detail and accuracy is a must. Reporting into the Warehouse Manager … you are working in accordance with Health & Safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update stock system and keep accurate at all times Boxing & labelling of equipment Logging equipment into the stock More ❯

external community. Required Qualifications Bachelors or Masters degree in business, finance, engineering, or another relevant field OR enough experience in lieu of degree • Process improvement and facilitation experience essential • Customer Service/Success Experience essential • Project management experience essential • Demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation process improvement solutions, using one or more … direction setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and More ❯

Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national … Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person. Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/ More ❯

onsite and support desk experience. Must be UK Resident, with own car available for business use. Requirements Outstanding problem-solving and troubleshooting skills. Excellent written and verbal communication. Outstanding customer service skills. Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint More ❯

onsite and support desk experience. · Must be UK Resident, with own car available for business use. Requirements · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint More ❯

onsite and support desk experience. · Must be UK Resident, with own car available for business use. Requirements · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint More ❯

lead times. Excellent time management and organisational skills are essential Previous experience of scheduling resources, or the use of scheduling systems Essential skill in investigation and problem solving Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent … dependant on experience, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent, Full Time Working Hours: Monday to Friday, 40 hours per week Place of Work: VWG National Learning More ❯

their successful progress, well-being, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications An opportunity to be offered a full-time, permanent role in the company with an enhanced salary and benefits package on successful completion of the apprenticeship. Apprenticeship Standard … they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK. More ❯

Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork, communication, and organizational skills. Ability More ❯

of computer hardware, software, and networking concepts. Excellent troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong customer service orientation. Understanding of Operating Systems (i.e. Android, iOS, Windows) Knowledge of ITSM platforms (ServiceNow) Experienced using Project Management platforms (Jira, Confluence, Project) Strong skills required within Microsoft More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

with the absolute best in the industry. They are looking for an enthusiastic and outgoing individual who loves dealing with people and aspires to provide the best levels of customer service. You will be providing implementation and training services to our customers at their sites. This will include all aspects of implementation from Needs Analysis through to Solution Design … Installation, Configuration, Training, UAT, Data Migration and go live. This is a field based role and you will be based from home travelling to customer sites three or four days per week. You will also be required to travel to the office once per month for team meetings and top-up training. Applicants must have an excellent track record … solution. You should have extensive knowledge of business processes including complex industries such as Manufacturing and Distribution. What the role involves: Carrying out the following implementation tasks, mainly on customer site: Needs Analysis Solution Design GAP Analysis Installation and Configuration of the solution Data migration including preparation, manipulation and importing User Acceptance Testing agreeing a plan with the client More ❯

including the management of IVR, Email and live chat workflows as well as the back-office administration system (Work Manager). They are the key point of contact for Customer Services and operations to both internal and external parties for any technical issues or queries relating to the systems used within the division, providing information and support as required. … This person will also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customer centric approach, that work is prioritised effectively, that the Board, ExCo and Operational MI packs are completed on time each month and will liaise with other business areas to gain … new functionality is introduced, attending relevant training where necessary. What you will bring to the role: Experience in operations management within the financial services industry, with a focus on customer outcomes, process improvement and risk management Strategic thinker, who can plan well considering options and risks. Motivated leader with strong leadership, communication, coaching, influencing and mentoring skills to deliver More ❯

Benefits • Personal Pension Scheme • Health Insurance Scheme • Discount shopping platform • Employee Assistance Program • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯

of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT support experience, with strong knowledge of Windows and macOS. Familiarity with HP/Lenovo/Apple hardware, iOS/ More ❯

of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT support experience, with strong knowledge of Windows and macOS. Familiarity with HP/Lenovo/Apple hardware, iOS/ More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities … Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities … Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities … Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with More ❯

Customer Success Representative, Entry Level Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to … continue to further relationships and build revenue with existing clients. Customer Success Representative, Entry Level Package: A competitive basic salary of £24.5k OTE/Commission taking your total package higher Full tech stack Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic offices in an attractive, central location Customer … and cross sell their services Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers Customer Success Representative, Entry Level Requirements: Ideally, educated to degree level - but this is not essential Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on More ❯

Service Desk Engineer MSP - Central London Up to £30,000 Are you a confident Service Desk Engineer with experience in a Managed Service Provider (MSP) environment? Do you thrive on delivering excellent customer service and want to be part of a company that truly supports your growth? We’re working with a leading MSP based … in Central London that’s looking for a proactive and ambitious Service Desk Engineer to join their support team. Key Responsibilities: MSP background essential - you're used to a fast-paced, client-focused environment Strong experience with Microsoft Office 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with ticketing tools like ConnectWise or similar RMM/PSA platforms A can-do … attitude with a passion for IT support and customer service Excellent troubleshooting and communication skills Key Requirements: MSP - Experience 1 year Microsoft 365 Suite Windows 10/11, Active Directory ConnectWise (or similar service desk tool) Networking fundamentals (DNS, DHCP, VPNs - basic level) Excellent customer service skills Proactive and can do attitude Real team player More ❯

Service Delivery Manager - Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities … for this Service Delivery Manager role; As the Service Delivery Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and … escalations Drive service excellence through continuous improvement of standards, processes, and SLAs Maintain and grow strong customer relationships, acting as an escalation point and trusted advisor Deliver regular performance reporting and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support More ❯