Unit 3C, Innovate Park, Adwick Park, Manvers, Rotherham, England
DATACORE SOFTWARE (UK) LTD
supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customerservice actions and discussions Training As an IT … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Kick-start your tech career with purpose! At Datacore, we're not just a technology company — we're innovators, powering the future of … supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customerservice actions and discussions Salary, Hours & Benefits More ❯
Roundhouse Road, Pride Park, Derby, Derbyshire, England
Derby College
To staff the IT Service Desk phone, portal and email and provide administrative support to the Service Desk function. Role To assist with answer calls, emails and customer portal jobs coming into the IT Service Desk, logging and allocating them using the call logging software and … carrying out first line support as appropriate To maintain IT Services records and Databases including Printer consumables Customer details Resource requests Configuration items Mobile phone user records Asset records To ensure software licence details are up to date and readily available To issue mobile devices to customer base … To be an effective member of the IT Services team To support Service Desk projects To maintain awareness of and adhere to current Service Desk procedures To produce Service Desk documentation in liaison with the IT Service Desk Co-ordinator To provide a professional customerMore ❯
being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate … we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location Nottingham Job Summary To carry out service visits to reported calls throughout the companies' customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customerservice requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative More ❯
egham, south east england, united kingdom Hybrid / WFH Options
CHG-MERIDIAN
combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where possible … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management More ❯
Princes Risborough, Buckinghamshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customerservice and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary … and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customerservice and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customerservice with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work More ❯
Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯
to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customerservice by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customerservice, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customerservice standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description You will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops … other company IT hardware. Responsibilities: To respond in a professional, friendly, supportive, helpful and timely manner to all internal customers who contact the IT Service Centre via telephone or in person. Take ownership of issues raised and manage customer expectations by providing regular contact and progress updates. Act … as a liaison with other internal Technology departments and drive through a resolution on behalf of the customer to deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. More ❯
Employment Type: Contract, Part Time, Work From Home
Service Manager required for our Client’s Independent Prestige Specialist Workshop based in the Harpenden area. For your hard work for our Client you can expect a salary of £45,000 basic. The hours of work in this Service Manager position are Monday To Friday Working Hours ONLY … Benefits: Monday to Friday ONLY! Independent Prestige Garage Friendly Working EnvironmentResponsibilities: CustomerService orientated who can coach the service team to deliver only the best CustomerService Organised and the ability to think on your feet Innovative with the ability to think of new methods … to drive performance through your team Target focused and can drive a team of Service Professionals to success Requirements: Previous working experience within a Service Manager capacity Outstanding Management skills Technically minded Ability to get things done without compromising on Service delivered.If you are interested in hearing More ❯
will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customerservice skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities: Device Preparation : Configure devices using Workspace ONE (WS1) and … users during deployment to assist with setup and answer any questions. Support and Troubleshooting : Provide basic technical support to resolve issues encountered during deployment. Customer Interaction : Maintain a professional, user-focused approach, delivering excellent customerservice throughout the deployment process. Required Skills and Experience: Security Clearance : SC … device build preparation. Deployment Experience : Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations). CustomerService : Strong interpersonal and communication skills with a focus on delivering user-centric solutions. Basic Technical Support : Ability to troubleshoot and resolve common More ❯
M247 England, United Kingdom CustomerService & Operations Hybrid Warning! Vacancy not published Company Description Location: Manchester, with some travel nationally Contract: Full Time, Permanent Full, clean current driving license is essential. About M247 Welcome to the M247 adventure! We're not your average company - we're a tight … to dive in? Your journey begins with that application - and who knows where it could take you in our vibrant team! Position The Role Customer facing role focusing on delivery of field service nationally - to include site survey, installation, de-installation, preventive planned maintenance, fault analysis, repairs and … upgrades. Providing high customer satisfaction, ensuring a professional service with effective, efficient & safe work practices. Delivering M247 services in a timely and cost-efficient way and in accordance with agreed customer specifications, design requirements and to Health and Safety and quality standards. Delivering high quality onsite serviceMore ❯
people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customerservice is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We … the product book based on business decisions for updates against products and pricing. • Assist in ensuring quoting accuracy based on existing product suite and customer needs. • Partnering closely with the sales teams to ensure data accuracy on pipeline and forecast in our in-house CRM and reporting tools. • Apply … attention to detail and possesses a pragmatic approach towards problem solving. • Maintain accurate customer data throughout CRM and different systems. Ensure consistency and accuracy for all stages of the sales cycle. • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure More ❯
the reception Maintaining booking system for rooms Maintaining appropriate stock levels of office consumables Ordering supplies via the on-line ordering systems Archiving Training Customerservice standard level 2, including Functional Skills in English and maths if required Training centre will be located at CDC , Cricket Inn Road … Sheffield , S2 1TR Training will be one day a week Opportunity to move into full time position upon completion of apprenticeship Apprenticeship Standard Customerservice practitioner (level 2) Training Provider SHEFFIELD CITY COUNCIL Working Week Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break). Expected … Closing Date Saturday, 31st May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE More ❯
Cloud 9 is seeking a Business Development Manager for a flourishing food packaging organisation renowned for its exceptional customer service. Based in London your new exciting role will focus mainly on bringing new business opportunities into the company and managing a small customer base. The role is perfect … the forefront of business growth, driving sales and building meaningful client relationships. The successful candidate will enjoy a vibrant work atmosphere where innovation and customer satisfaction are paramount. With a focus on both new business acquisition and account management, this role promises a balanced and rewarding experience. Key Responsibilities … Consistently meet and exceed individual sales targets, contributing to the overall success of the team. Deliver outstanding customerservice, leveraging comprehensive product knowledge to understand and fulfil client needs. Proactively use the company's CRM to maintain detailed client information, ensuring personalised and effective communication. Develop an in More ❯
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. This is a Temporary to Permanent office based role. Immediate Start for the right candidate, £12.24 per hour. Initially paid weekly and then … snacks, full training provided. This role will suit someone who is fluent in both French and English with strong typing skilled and a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different … via the phone and email. You will be supporting customers who have bought mobile phones, tablets, PCs or laptops. You will also need excellent customerservice skills and a good telephone manner, as well as basic IT skills but full training will be provided on the company's More ❯
Employment Type: Temporary
Salary: £12.24 - 12.24 per hour + free parking, free refreshments and snacks
Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customerservice in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯
Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customerservice in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯
Area policies/regulations; Criminal Code of Canada; Respond to complaints, assisting the general public and ensure that proper action is taken; Provide excellent customerservice by being proactive where possible; Assist local Police Services and other enforcement agencies as required; Attend court when required; Maintain good customerservice, keep a neat and clean appearance while wearing issued UTRCA uniform; Assist with general park maintenance, facility maintenance, and other duties as required; Relieve CustomerService Representative staff during their breaks and lunch. What You Will Bring One year certificate from an accredited College in More ❯
colleagues across the business who do. Reporting to the Director of Strategy, you will help to shape and influence our culture of providing excellent customerservice, both to external and internal customers, with a focus on all areas of our diverse business, including social housing and adult social … care. You will work closely and build relationships with colleagues, customers, and stakeholders in your role providing a comprehensive complaints and information requests service, including coordinating Freedom of Information, Subject Access Requests, and Members Enquiries. You will manage our team of Complaints and Information Officers, providing leadership and coaching … vision of our customers being our biggest advocates. To excel in this exciting role, you will be able to demonstrate a passion for excellent customerservice, and be motivated, proactive, and professional. You will have the necessary strong interpersonal, organisation, and communication skills to be able to balance More ❯
Customer Services Team Leader Location: Cowes, Isle of Wight Salary: 40-49K plus benefits to include: pension with company contribution, death in service cover, bonus, healthcare, 25 days holiday plus bank holidays with increments based on length of service, excellent career opportunities A leading software solutions … company seeks a Customer Services Team Leader to drive world-class support for its global clients. In this role, you'll lead a dedicated team, manage customerservice activities, and continuously improve service quality and internal workflows. You'll also work closely with stakeholders across the … business and guide on escalated customer issues. Key Responsibilities: Lead and develop the Customer Services Team Coordinate support activities and prioritise tasks Monitor KPIs and service levels Drive process improvements Support international customers and projects Requirements: Degree in engineering, software, or related field CustomerserviceMore ❯
Facilities Operations, ensuring our office environment is welcoming, efficient, and well-maintained. If you have a knack for administration and a passion for exceptional customerservice, this is the perfect opportunity for you! JOB TITLE: Facilities Operations Coordinator CONTRACT: Permanent SALARY: £35,000-£40,000 Key Responsibilities: Facilities … Technical and Communication Skills: Proficient in Microsoft Office and other computer applications. Excellent communication abilities to engage effectively with visitors, contractors, and staff. Strong customerservice skills with a proactive approach to problem-solving. Highly organised with the ability to multitask and work independently while being a collaborative … team player. Keen attention to detail and sound judgement in responding to changing business needs. Preferred Education and Experience: Experience in customerservice or administrative roles is highly desirable. Why Join Us? This is more than just a job; it's an opportunity to become part of a More ❯
role We are looking for a Senior Unified Communications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer's needs first. You will be delivering exceptional customerservice for cases which have been escalated to you. As a Senior Unified Communications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow the customer to conduct their business. Our ideal candidate would … an experienced engineer, who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer's issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be More ❯
to be working with a prominent Local Government body based in London to recruit a highly capable Test Lead for a major Dynamics 365 CustomerService transformation programme. This is a key contract role, suited to an experienced QA professional who can take full ownership of User Acceptance … maintained across both internal teams and an external delivery partner. Key Responsibilities: Lead and coordinate all testing and QA activities on a Dynamics 365 CustomerService implementation. Manage the end-to-end UAT process - from test planning and execution to reporting and defect management. Collaborate with business stakeholders … lifecycle. Essential Skills & Experience: Proven experience as a Test Lead or QA Manager on complex digital transformation programmes. Strong understanding of Microsoft Dynamics 365 CustomerService . Hands-on experience managing User Acceptance Testing (UAT) . Excellent communication and stakeholder engagement skills. Ability to work effectively across internal More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS CustomerService Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS CustomerService Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯