276 to 300 of 1,344 Customer Service Jobs in England

understand their technical needs, and will translate how our platform offerings enhance their business needs and demands. This individual will manage a set of customer accounts at one time and will serve as the liaison between various internal and external stakeholders at Sectigo. The success factors of this individual … portfolio. Provide subject matter expertise related to the Sectigo product portfolio during post-sales engagement with customers. Maintain a high standard of communication and customer service throughout the entire onboarding process, including regular updates in a ticketing system. Demonstrate strong personal organization and management skills by juggling priorities ...

sector to join our growing team. The ideal candidate will be responsible for collecting, interpreting, and analyzing data related to network performance, customer usage, service delivery, and operational efficiency. Your insights will help drive strategic decisions, improve service quality, and optimize business processes. Key Responsibilities: Analyze large … datasets from network systems, CRM platforms, and customer usage logs. Monitor and report on key performance indicators (KPIs) such as uptime, latency, bandwidth usage, and customer churn. Develop dashboards and visualizations to communicate trends and insights to technical and non-technical stakeholders. Collaborate with engineering, customer service ...

proactive engineer to be the face of Wifinity for our clients across a patch stretching from South Croydon towards the South Coast, supporting customer sites across the wider South East region, over approximately 50 miles of territory. You will deliver first‐class customer support, technical solutions, and commissioning … ensuring installations meet design and company standards. This role provides hands‐on exposure to large‐scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence. About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While ...

Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will help design and deliver intelligent, scalable voice solutions that transform customer service operations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce voice technology, including Amazon Connect and Agentforce. This role is ideal for consultants with either a Salesforce background or strong Contact Centre experience who are newer to Salesforce. You’ll support a wide range of clients across industries, contributing to discovery, implementation, and optimisation ...

Field Service Engineer Chelmsford/Harlow based UK-Manufactured, Intelligent Parking Solutions Company £30,000£36,000 + First-Time-Fix Bonus | Permanent | 40 hrs Company Vehicle, Fuel Card, 25 Days Holiday (+BH), Pension, Life Assurance, Healthcare, Full Product Training The Opportunity Were supporting a market leader in intelligent … parking solutions as they expand their Field Service Engineer team across the UK! This role is ideal for a hands-on, self-motivated, multi-skilled engineer with experience working on electromechanical, low-voltage, or security/automation systems. The company designs and manufactures their own parking technology ...

strengthen the security posture for both Aspire and its customers. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service … insights into operations. Proactively manage and follow up on tickets while identifying candidates for tuning. Perform initial reviews of escalated tickets. Respond to customer enquiries in a timely and professional manner. Triage and investigate P5-P4 security incidents. Support on higher-severity incidents. Update the SOC wiki with accurate ...

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Demonstrated project experience developing solutions using ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

About this role: Our Business Development, Sales and Customer Service teams play a critical role in expanding Gartner’s presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities, then ...

Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong troubleshooting … problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge ...

Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong troubleshooting … problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge ...

with a long-term vision, and a human-centered culture We have an exciting opening for an IT Field Application Specialist to join our Customer Service team. This position is field based and reports to the Director Customer Service UKI. You will ideally be based … upgrading bioMerieux hardware and software. You are required to provide high level technical support related to the bioMerieux solutions and answer internal and external customer inquiries. This includes troubleshooting remotely and over the phone as well as on-site lab IT support. You will configure, validate and troubleshoot interfaces ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer … products and services, including flight deck and cabin communication systems* Support customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirements* Partner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutions* Monitor network performance ...

need to be local to Wakefield/Leeds area due to the commute to our office space (The Nostell Estate, WF4 1AB). As Service Desk Manager, you will be responsible for the day-to-day management and performance of our service desk , ensuring customers receive a consistently … complex technical issues and ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment ...

activities. Support the organisation and execution of partner events, partner connects, and virtual campaigns. Experience Requirements: Professional experience in sales support, channel operations, administration, customer service, marketing, or a related business function. Bachelor's degree in business administration, Marketing, Communications, or a related discipline preferred Previous internship … written and verbal communication skills with confidence. Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Teams, and Outlook. Strong analytical and reporting capabilities. Strong customer service orientation and commitment to delivering a positive partner experience. Experience working with SFDC, partner portals, or business reporting tools is desirable. Additional ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer … connectivity products and services, including flight deck and cabin communication systemsSupport customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirementsPartner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutionsMonitor network performance and proactively ...

size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Deliv2Me delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible … product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Deliv2Me offers exceptional professional and financial growth potential. To learn more about Deliv2Me’s mission ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

administration, support, optimization, and continuous improvement of the EMAX ERP system across business functions including manufacturing, inventory management, purchasing, planning, logistics, sales, customer service, finance, and reporting. This role acts as the primary liaison between business users and technical resources to ensure the ERP solution supports operational objectives … . Business Process Improvement Analyze current business processes and identify opportunities for improvement. Collaborate with operations, manufacturing, supply chain, logistics, finance, sales and customer service teams to optimize workflow efficiency. Recommend and implement ERP system enhancements. Develop and maintain standard operating procedures (SOPs) related to ERP processes. User ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

Service Desk Manager - MSP £50,000 - £60,000 | Leeds City Centre | Hybrid (3 days office/2 days home) We're recruiting for a fantastic, growing UK IT Managed Services Provider (MSP) looking for an experienced Service Desk Manager to take ownership of a busy Service Desk … operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. This is a hands-on leadership role requiring someone who can bring structure, accountability and high standards to a fast-paced MSP environment. The Role Lead, manage and develop a team ...

About the Client Our client is a leading telecommunications operator driving digital transformation across IT, Network, and Customer Operations. The client is committed to becoming a digitally automated, data-driven, and AI-enabled telco, leveraging ServiceNow as a strategic platform to modernise service management, network operations, and customer … technical expertise, solution design skills, and telco domain knowledge to build scalable, high‐quality ServiceNow solutions that support the client's complex telco service management and operations landscape. Key Responsibilities The successful candidate will lead solution design and architecture across the ServiceNow platform, driving the end‐to‐end design ...

Duration: Initial 6 months (Extensions due) Role As a Dynamics 365 Developer within the team, you will design, develop, support, and enhance Dynamics 365 Customer Service solutions, working across Dynamics 365, Dataverse, and the wider Microsoft Power Platform. Key Responsibilities Design, develop, and maintain Dynamics 365 Customer Service and Dataverse solutions Build integrations using Dataverse/Dynamics 365 Web APIs, Azure services, and third-party APIs Develop custom functionality: C# Plugins, Custom APIs, PCF Controls, JavaScript/TypeScript, Power Apps, and Power Automate Configure Dynamics 365 security models and access controls Write and maintain automated ...

About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‐edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless … opportunity to join a hyper‐growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … processes, capture and remediate knowledge gaps, and ensure that Windows platform services can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation ...