About the position of Telephone Business Development Manager: Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll … customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customerservice while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity … could be the perfect next step in your career. Responsibilities for the role of Telephone Business Development Manager: Serve as the first contact for broker customers, providing excellent customerservice Generate and qualify new leads through proactive outreach and inbound enquiries Build and maintain strong client relationships by understanding their mortgage needs Convert leads into sales to drive More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
team Plan and implement promotional campaigns across Meta and Google Conduct regular channel audits and performance tests to ensure a smooth user experience Collaborate with suppliers, logistics providers, and customerservice teams to improve operational efficiency Stay up to date with industry trends, emerging ecommerce technologies, and best practices Requirements: Proven experience as an Ecommerce Administrator, Online Store … is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles, including Administration, CustomerService, HR, Finance, Sales Support, Marketing, and IT Helpdesk. More ❯
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113mturnover and focus on customerservice, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for February 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … of users as needed) Working to SLA's Prioritising and managing multiple open tickets Establishing good working relationships with clients You will also; Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own … clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customerservice Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Proven experience in an IT More ❯
Kickstart Your Career in Recruitment with Tenth Revolution Group Trainee Technology Recruitment Consultant Location: Newcastle Upon Tyne - Office Based Are you a recent graduate, sales or customerservice professional looking to launch your career in a fast-paced, high-reward industry? Tenth Revolution Group (TRG) is offering an exciting opportunity to join our team as a Trainee Technology … recruitment process from start to finish – from sourcing to placing candidates. Work towards targets and celebrate success with commission, incentives, and team events. Who You Are: Previous sales or customerservice experience A confident communicator with strong interpersonal skills Highly motivated, goal-oriented, and resilient Excited by sales, success, and achieving big things in your career Ready to More ❯
Enterprise Security Service Engineer Leeds/West Yorkshire Salary: Up to £42,000 + Company Car + Full Benefits Package Location: Leeds/West Yorkshire (Field-Based) Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and … experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Leeds and West Yorkshire. The Role: As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip … and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies. Key Responsibilities: Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems Respond to reactive maintenance issues across client sites Carry out system diagnostics and fault finding Ensure all work is completed to industry standards More ❯
is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll … join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you'll be doing (ie. job duties): Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email … by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Contract (with view to go permanent) £25,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost … ll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customerservice skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk … and week 2 (9:00-17:00 Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good CustomerService skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH257520 To apply for this role or for to be considered for further roles, please click 'Apply Now' or More ❯
The successful candidate will be an honest, consultative business developer with a can-do attitude and a demonstrable record of success on the telephone. They will be committed to customerservice and looking to build a successful career. They will be well organised and a good team player. The Company Our client is a well-established family business … role - Appointment setting via telesales and teams Regular and creative use of LinkedIn Strong organizational skills to effectively manage a multi-functional role Developing relationships through sales support and customerservice Supporting the sales effort Following through on leads and enquiries Marketing and lead generation We will discuss the planned career development both through this process and in … self-reliant individual with a consultative, structured approach to telephone sales Solid IT skills and good organisational abilities Hard-working and enthusiastic team player with a strong commitment to customer care A good cultural fit for the core company values A talented sales professional who wants to make a difference and grow a career. . THE COMPANY Started in More ❯
Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯
Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customerservice and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction More ❯
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customerservice and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction More ❯
Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and CustomerService processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and CustomerService customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and CustomerService processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and CustomerService customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯
optimize delivery routes for timely deliveries. Vehicle Maintenance: Conduct routine checks and report issues; keep the vehicle clean and maintained. Documentation: Keep accurate records of deliveries and related paperwork. CustomerService: Interact professionally and courteously with clients. Safety Compliance: Follow all safety regulations, including cargo securing. Time Management: Manage work efficiently to meet schedules. Workshop Assistance: Help in … and safety equipment. Health and safety training. Potential for career advancement. If you are a responsible Van driver with CPC qualification capable of delivering goods safely and providing excellent customerservice, we encourage you to apply. Join our team in St Albans and contribute to our reliable delivery service. Please contact Zoe at or email . Reference: hgv2 More ❯
new health shop Part-time and full-time positions available Location: Angel - Islington - London Expectations from you: Great knowledge of natural remedies and superfoods Positive and helpful attitude Exceptional customerservice skills Desire for your personal development and career Previous retail experience would be an advantage! What to expect: Competitive salary, with extra perks Staff discount Healthy working … new health shop Part-time and full-time positions available Location: Angel - Islington - London Expectations from you: Great knowledge of natural remedies and superfoods Positive and helpful attitude Exceptional customerservice skills Desire for your personal development and career Previous retail experience would be an advantage! What to expect: Competitive salary, with extra perks Staff discount Healthy working More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Motability Operations Limited
a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯
We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description A customer-focused individual working towards improving the customer experience and increasing customer loyalty. You will be a CustomerService winner – a genuinely customer-focused employee. … This role is key to driving quality, accuracy and integrity of data held by UK fuels and you will be at the front line of delivering customer focused change. Working within the Customer Experience Team, you will be primarily focussed on reviewing fuel card applications for accuracy and compliance pre-credit check and you will be listening to … reviewing calls/communications from our UK telesales teams, assessing them against a set criteria to measure quality. You will be the ‘Critical Friend’ highlighting agent behavioural trends and customer impacting issues. This role is fast paced and regularly changes to fit the needs of the business and customers. Qualifications Be resilient to provide constructive feedback to agents and More ❯
The Service Delivery Manager role reports to the Regional Service Delivery Manager (RSDM) and leads on the delivery of volume, quality, customerservice and colleague related measures. They will lead a team of Functional Assessors and Site Coordinators to deliver the PIP benefit. The role will coach, mentor and provide leadership to Functional Assessor's and … practice. The role will have line management responsibilities. Responsibilities: Provide visible leadership and direction to the team/site, to enable the effective delivery of volume, people, quality and customerservice-related measures within those teams/sites. Coach, mentor and lead a team of Functional Assessors' and Site Coordinators' with action planning and development plans through effective … performing team. Highly organised with ability to prioritise and manage workloads. Delivering challenging performance targets. Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus. Creating and executing action plans to drive performance improvement. Energetic and confident in expressing themselves with experience in building strong working relationships, influencing and empowering others More ❯
Join our most prestigious and leading Security company as a Fire and Security Service Engineer. Steeped in history, innovation and excellence, Banham is seeking a highly skilled, experienced and dedicated Fire and Security engineer to join our established engineering team inSwindon This is a field engineering role to respond to both pre-arranged and emergency response calls. As a … highly skilled and dedicated Security System Service Engineer you will be responsible for providing exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. These roles require strong technical expertise of various Fire,intruder alarm and CCTVsystems, alongside working in the "field" combined with excellent problem-solving abilities, and a commitment to … delivering superior customer service. This is a fantastic opportunity to join an established team who are integral to supporting our purpose at Banham which is " to make people feel safe and secure". . Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of More ❯
CustomerService and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customerservice-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯
CustomerService and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customerservice-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯
expected to work independently in our fast-paced environment.If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customer requirements and integrate Varonis solutions into the customer's environment. Present technical information about Varonis' products and services, and conduct product demonstrations. Manage all phases of product evaluations … the following: Dutch/Flemish, Italian, Spanish, French, and German. Bachelor's Degree or equivalent from a four-year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge of Microsoft software including operating systems … of utmost urgency; understands the importance of making critical business decision in a timely manner with strong attention to detail; realization that efficiency and prioritization is critical to success. CustomerService:Manages difficult oremotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. Problem Solving: Identifies and resolves problems More ❯
Field Service Engineer Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team. Field Service Engineer - duties This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites as well as providing remote technical support via phone and … email plus other related duties. Field Service Emgineer - requirements The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Well-developed customerservice and communication skills are essential attributes along with an organised approach to working, the ability to problem solve and a full, current driving license. PLC programming … knowledge and an appreciation of PC hardware are advantageous. Field Service Engineer - salary Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime. More ❯
Employment Type: Permanent
Salary: £35000 - £38000/annum Overtime & bonus to £60,000
across the London area. You will ensure that all meters are installed efficiently, tested for accuracy, and compliant with industry regulations. The role requires working independently while delivering excellent customerservice and adhering to health and safety standards. This position offers an opportunity to upskill into High Voltage (HV) metering and mentoring roles through structured training and career … to thrive in this role. The Role: Installation, maintenance, and commissioning of CT metering equipment across Kent Testing and verifying metering installations to ensure accuracy and compliance. Providing excellent customerservice while working on-site. Adhering to health and safety regulations while working with electrical systems. Opportunity to upskill to High Voltage (HV) metering and mentoring roles. The More ❯