576 to 600 of 2,837 Customer Service Jobs in England

point of contact for EDI-related queries from customers and resellers * Manage relationships with third-party EDI provider and coordinate resolution of transaction issues * Collaborate with internal teams including Customer Service, Compliance, and Distribution to implement and support EDI integrations * Onboard new customers to the EDI platform and manage testing of EDI transactions * Identify and resolve data communication … Hands-on knowledge of OpenText EDI platform is desirable * Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP * Background in retail, manufacturing or logistics industries * Strong customer service, troubleshooting and problem-solving skills * Ability to work independently in a fast-paced environment * Exposure to UNIX/Linux or Windows operating systems * Fluent in English with … apply today. Key words: EDI Operations Manager, EDIFACT, OpenText, BizLink, TLE, EDI Mapping, Retail IT, SQL, XML, AS2, FTP, Data Integration, Technical Support, Transaction Processing, VANs, UNIX, Linux, Windows, Customer Support, Automation, Data Communication, St Albans, Remote EDI Jobs, Logistics IT, Manufacturing IT. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT More ❯

Purpose of the Role To lead, inspire, and manage the delivery of all soft services at Lakeside Shopping Centre, including security, cleaning, waste, and other outsourced or in-house service contracts. The Soft Services Manager is responsible for ensuring operational excellence, exceptional guest experience, and alignment with Lakeside's vision of being a safe, welcoming, and best-in-class … retail and leisure destination. Key Responsibilities Leadership & Strategy Lead a large, multi-disciplinary soft services team covering security, environmental services, and customer-facing operations. Ensure strong people management, fostering collaboration and operational excellence across all teams. Promote a high-performance culture aligned with Lakeside's brand values, customer expectations, and ESG goals. Line manage the Environmental Services and … Security Managers, ensuring robust operational procedures are in place and consistently followed. Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. Champion business objectives and embed a culture of excellence as standard. Maintain More ❯

Job Description: E-commerce & Customer Experience Manager Location: London (in-office, full-time) Salary: £28,000-£35,000 DOE Start Date: ASAP About the Role We're on the hunt for a versatile, coffee-passionate individual to take ownership of our online store. This role is ideal for someone who thrives in a fast-paced, independent environment and is … excited to wear multiple hats-from customer service to marketing ops to supporting fulfilment. Responsibilities Web Store Management • Manage product listings on Shopify (coffee, equipment, merch) • Monitor stock levels and flag low inventory with production/merchandising • Coordinate with the production team to ensure timely fulfilment Customer Service • Respond to emails, calls, and order issues • Process … exchanges, and address inquiries • Represent our voice with kindness and clarity Marketing & Ops Support (depending on experience) • Assist with updating site content • Help coordinate product launches and campaigns • Track customer feedback and report trends General Admin • Monitor delivery issues in ShipStation • Maintain product performance data in spreadsheets • Jump in with the team when needed-you're part of the More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯

Bristol. This role is pivotal in ensuring the safety and security of various properties, contributing significantly to the local community. The Role As the Security Engineer, you ll: Install, service, and maintain a variety of security systems in social housing properties across the region. Conduct fault-finding and reactive maintenance to ensure systems operate efficiently. Ensure compliance with health … and safety standards, maintaining high-quality service. Complete all documentation accurately using handheld devices or paper systems. Provide excellent customer service and represent the company professionally. You To be successful in the role of Security Engineer, you ll bring: Proven experience in a similar Security Engineer role. Good working knowledge of security systems like Texecom and Hikvision. A … full UK driving licence is essential. Strong fault-finding and problem-solving skills. Excellent customer service orientation. What's in it for you? This is a fantastic opportunity to advance your career and enjoy benefits including: £38,000 basic salary Fully expensed company van with personal use allowed Fuel card provided 1 in 8 day call-out rota More ❯

Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. Our client is a leading digital healthcare provider, and this … using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £23,810 depending on experience. Working hours: Mainly working from … role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills. Your responsibilities as a Operations Assistant: Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level More ❯

working 18.5 hours a week. The role will be initially working on a 12 month contract, but has the potential to be extended. The right candidate will need excellent customer service skills to handle each query in a professional manner, while being proactive and maintaining a positive attitude towards the role at the reception desk. General Duties: Covering … taking for attended meetings Assisting with the completion of weekly compliance checks Being the first point of contact for phones calls and emails The Right Candidate Must Have: Excellent customer service skills A positive attitude in problem solving and finding solutions A proactive approach Competent in using Microsoft Packages About The Company Located on Skylon Park, the Midlands More ❯

to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and … support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office Excel, PowerPoint etc Intermediate experience with Google Package More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

About the position of Telephone Business Development Manager: Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll … customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customer service while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity … could be the perfect next step in your career. Responsibilities for the role of Telephone Business Development Manager: Serve as the first contact for broker customers, providing excellent customer service Generate and qualify new leads through proactive outreach and inbound enquiries Build and maintain strong client relationships by understanding their mortgage needs Convert leads into sales to drive More ❯

schools united by a compelling vision for creative education. PLEASE NOTE: This is a term-time only role. Overview: You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software … . Undertake IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment. Desirable skills: Be well organised, flexible and adaptable. Excellent customer service skills, and proven ability to achieve high standards of end user satisfaction. Ability to prioritise tasks and work under pressure during troubleshooting and problem-solving. Good interpersonal More ❯

Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne … helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our … and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service More ❯

This role offers the chance to make a significant impact in social housing, ensuring safety and security in the community. The Role As the Security Engineer, you ll: Install, service, and maintain security systems in social housing properties. Conduct fault-finding and reactive maintenance to ensure optimal performance. Ensure compliance with health and safety regulations during all work. Complete … all job documentation accurately using handheld devices. Provide exceptional customer service while representing the company professionally. You To be successful in the role of Security Engineer, you ll bring: Proven experience in a similar Security Engineer role. Good working knowledge of security systems like Texecom and Hikvision. A full UK driving licence. Strong fault-finding and customer service skills. The ability to work independently across a regional patch. What's in it for you? This is a fantastic opportunity to grow in your career. You ll receive: £38,000 basic salary Fully expensed company van with personal use allowed Fuel card provided 1 in 8 day call-out rota, paid at 1.5x hourly rate Overtime More ❯

operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process … change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused … improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable More ❯

operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process … change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused … improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable More ❯

your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯

ready to take the next step into strategic leadership? This is your opportunity to join a multi-award-winning global tech recruitment agency with a stellar reputation for innovation, customer service, and commitment to diversity and inclusion. Award Highlights: Business Leader of the Year Best Customer Service Best Business Development Excellence in Equality, Diversity & Inclusion The More ❯

Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate … to peer audits on compliance packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible for data entry, validation of data … and any other information that affects the business and/or the individual Complete ad hoc projects and duties as requested by manager Skills/Behaviours Natural team player Customer focused, helpful and willing to support at all times Acts with self-confidence, decisiveness and integrity at all times Resilient and composed Leads self and others, able to inspire More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Working closely with other members of the Glentham team to create both scalable and efficient web solutions that support our sales, inventory management, and customer service systems. Junior Full-Stack Website Developer Salary: £26,000 to £28,000 Permanent, Full-Time (35 hours) Corsham, Wiltshire About us Glentham Life Sciences is a supplier of fine chemicals and laboratory … join our team. Benefits include: • Company pension scheme • Health cashback scheme & EAP (Employee Assistance Program) • Glentham employee annual bonus scheme • 24 days annual leave plus bank holidays, increasing with service • On-site amenities including break room, outdoor areas, and parking Role overview Based in Corsham, Wiltshire, the successful candidate will contribute to developing, maintaining, and enhancing our web-based … applications, supporting sales, inventory management, and customer service systems. This role suits someone with a solid foundation in Python and web development, eager to learn and grow in a collaborative environment. Requirements Recognised IT qualification preferred but not essential Proficiency in Python and experience with Python frameworks Knowledge of HTML, CSS, JavaScript Familiarity with SQL databases Understanding of More ❯

Base Location: Theale, Reading, West London or Slough Salary: £66,100 - £99,100 + 10% customer response allowance payment + car/car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The role SSEN Distribution are looking to appoint a Network … Integrity Manager who will be fully responsible for the most efficient performance and reliability of the Region's electricity distribution network. You will report into the Head of Customer Operations and will be responsible for a team of engineers who plan and manage all Electricity Network repairs and long-term defects. You will - Plan and manage all Network repairs … team's targets daily, ensuring that they are fully understood in order to drive performance and improvements, leading them to deliver high standards of SHE, Quality, Productivity, Affordability and Customer Service, whilst ensuring all administration, planning, reporting, compliance, escalation and investigation requirements are completed accurately and on time. - Ensure all planned work is completed, all work for next More ❯