576 to 600 of 1,187 Customer Service Jobs in England

week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across … with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical ...

proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized ...

dedicated individual to manage and grow an existing portfolio of 60+ UK accounts. If you're passionate about safety and compliance and skilled in customer relationship management, this could be the perfect opportunity for you. In this role, you will be responsible for managing a territory of existing accounts … upselling a full portfolio of services to ensure customer satisfaction and account growth. You will be expected to achieve new business, retention, and renewal sales targets while handling day-to-day customer inquiries and issues. Key responsibilities include nurturing customer relationships, identifying opportunities for growth, and delivering ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

core networking fundamentals (TCP/IP, DNS, DHCP, VPN) Experience logging and managing tickets in an ITSM/ticketing tool (e.g. ServiceNow, Remedy) Excellent customer service, communication, and problem-solving skills Candidates will be required to go through background checks before commencing contract. EQUAL OPPORTUNITIES World Wide Technology ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. Role The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician … part of Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain ...

excellent opportunity for an IT professional with experience in device management, IT asset administration, and end-user support who enjoys working in a customer-focused environment. You'll play a key role in ensuring the smooth delivery of technical services, managing IT assets and licences, supporting user onboarding … external suppliers to resolve technical issues. Acting as an escalation point to ensure timely resolution of support requests. Producing and maintaining asset and service reports. Contributing to technology projects and service improvement initiatives. Supporting the adoption of IT governance, controls, and best practices. Essential Skills & Experience Experience ...

opportunity to join a collaborative business that genuinely invests in its people. Key Responsibilities Manage and develop relationships with international distributors and key customer accounts. Identify, qualify and secure new business opportunities across international markets. Develop strategic account plans to maximise sales growth and profitability. Build strong relationships with … decision-makers and commercial partners. Prepare quotations, pricing proposals and commercial agreements. Deliver product presentations both virtually and face-to-face. Attend customer meetings, exhibitions and international trade events. Maintain an active sales pipeline and provide accurate forecasting. Monitor market trends, competitor activity and identify new opportunities. Analyse margins ...

Join a leading independent technology and services provider as an IT Support Engineer/Technician - L2 On-site Job Overview Within an on-site customer experience, you will provide a wide range of end-user support services. You will deliver outstanding customer service by understanding end-user … Responsibilities End-user guidance on operational procedures (How to request, Who to contact.) Direct user support Respond to hardware and software service calls and ensure SLA targets are achieved Adhere to escalation procedures Perform hardware and software installations as necessary Perform second line diagnostics and troubleshooting Advanced level desktop ...

responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix management operation, responsible for operating a strong model risk management … accurate and timely operational update and delivery of the critical BAU requirements for Asset Risk models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capital You will confidently operate and explain the various model process updates related to data, modelling assumptions, modelling techniques, business forecasts ...

functional global team.Professional experience, documenting, planning, and managing platforms through their life cycle.Strong problem-solving skills.Desire to learn and adapt to new technology skillsets.Strong customer-service and interpersonal skills.Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM)Experience of working in a financial institution in technology ...

restore service. The ideal candidate will have a can-do attitude and thrive in a fast paced environment. Excellent communication skills and a customer-oriented approach Minimum of 3 years of experience in IT support or a related field Strong technical support skills with a focus on IT support … software troubleshooting Excellent customer service and communication skills for effective help desk interactions Proficiency in Microsoft Office 365/Azure including MFA, Conditional Access, Account creation Support of full Microsoft Office Suite (all versions, including Office 365, Microsoft Azure) An understanding of networking including VPN, Firewall ...

Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This … general guide to duties and responsibilities. You will be supported throughout the apprenticeship, and duties will develop in line with skills, training and service needs: Maintaining and improving the council’s digital services and online processes Support the Digital Team in responding to requests received through the shared inbox ...

configuring devices, and supporting users throughout their lifecycle. The successful candidate will have a blend of technical support, device management, user administration and customer-facing experience within a modern Microsoft environment. IT Support Engineer key Responsibilities: Provide 1st and 2nd line IT support to end users across the business. … when required. Assist with documentation and continuous improvement of support processes. IT Support Engineer essential Skills & Experience: Experience in an IT Support, Desktop Support, Service Desk or Technical Support role. Strong experience supporting Windows desktop environments. Hands-on experience building and configuring end-user devices. Experience managing Joiners, Leavers ...

Audio Visual Installation and Service Engineer London, Wessex and Home Counties £30,000 to £40,000 per annum Join a Leading AV Integrator Driving Innovation Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team. This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence. The Role ...

trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your … business thrive. Job Description Are you a natural organiser with a passion for exceptional customer service? We’re looking for a detail-oriented Project Coordinator to be a vital part of our Delivery Operations team. In this role, you’ll serve as the main point of contact ...

someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. Role: Providing 1st Line IT support to internal users via telephone, email and face-to-face. Logging, managing and resolving IT support tickets. Supporting Microsoft 365 applications including Outlook and Teams. Managing user accounts, passwords ...

summary This is a unique opportunity to take on a senior leadership role within Nottinghamshire Health Informatics Service (NHIS) , shaping the delivery of critical digital and technical services that directly support patient care across multiple NHS organisations. As Deputy Head of Technical Operations and Delivery, you will play … user services are secure, resilient and capable of meeting the evolving needs of the health and care system. NHIS is a large, collaborative shared service supporting over 28,000 users across more than 420 sites , offering the scale and complexity to make a real difference while working across organisational ...

Operations Administrator | Outside IR35 Berkshire | 3 days per week onsite We're supporting a growing, service-led business in Berkshire that's looking for an Operations Administrator to join the team on an Outside IR35 contract . This is a varied role where you'll be at the centre … runs smoothly. You'll also have the opportunity to support the implementation of Microsoft Dynamics 365 as the business continues to grow. Responsibilities Manage customer calls and emails Schedule and coordinate technician appointments Create work orders within the CRM Prepare customer quotations and invoices (Xero) Support customer ...

/mentoring system throughout your time here Focus on training and career progression Family friendly policies The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

partner organisations. The role includes leadership and management of specialist technical teams, fostering a high-performance culture focused on quality, continuous improvement, and excellent customer service. The post holder will also act as a senior technical advisor within NHIS, influencing organisational strategy and supporting cross-system collaboration within … issues Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries Ability to make sound decisions on operational and service issues and developments based on knowledge and experience Excellent knowledge of Health Care IT Excellent knowledge and experience of Information Governance Ability to understand ...

love to hear from you. Key Responsibilities As a Project Officer, you will: Prepare, review, and maintain project and testing documentation. Verify and validate customer data before it is entered into software systems. Conduct system testing, document outcomes, and report findings. Liaise with project teams and developers to identify … track, and resolve issues. Configure software systems to meet customer-specific requirements. Perform quality checks on customer data to ensure accuracy and compliance. Attend project meetings, providing updates and contributing to discussions. Produce accurate meeting minutes and track agreed actions. Prepare agendas and supporting documentation for project meetings. ...

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards ...