576 to 600 of 2,463 Customer Service Jobs in England

Fully Onsite | Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become … receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF ...

logistics activities with warehouse activity and ensuring stock movements are planned sensibly. Prepare and check shipping documentation to minimise errors and ensure compliance with customer and carrier requirements. Communicate clearly with internal teams (warehouse, operations, customer service, and procurement as needed) so everyone is aligned. Support continuous … improvement by identifying bottlenecks, suggesting process enhancements, and helping maintain service standards. What were looking for Experience in logistics coordination, supply chain administration, freight coordination, or a similar transport/planning role. A strong eye for detailparticularly around documentation, tracking, and time-critical updates. Confidence managing multiple priorities, with ...

company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. … concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … exact responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user ...

broad range of technologies, systems and projects. This position offers genuine variety and would suit someone who enjoys problem solving, delivering excellent customer service and developing their technical skills. If you're looking for a role where you can make a real impact rather than simply providing basic … Support Technician, you'll provide first and second line IT support across the business, ensuring users receive a professional, responsive and customer-focused service. Alongside day-to-day support, you'll have the opportunity to become involved in infrastructure, hardware, procurement, testing and continuous improvement projects. The role ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

environment.Specific DutiesProvide face‐to‐face and remote support to students, staff, and visitorsLog, manage, and resolve ICT incidents within defined SLAs and KPIsDeliver exceptional customer service at all timesBuild, configure, and deploy end‐user devices for staff and studentsInstall and update applications on user devicesSupport printers, projectors … exposure to a wide range of technologies while directly supporting teaching and learning through high‐quality ICT services.ABOUT YOUThe ideal candidate will be driven, customer‐focused, and enthusiastic about delivering high‐quality ICT support within an educational environment, with a strong track record of problem‐solving and delivering results.The ...

Senior Software Engineer- Customer Support About M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support functions. … experiences that power our Contact Centre . You will work as a strong individual contributor within a multidisciplinary team, integrating Contact Centre as a Service (CCaaS) platforms such as Azure, Google, Zendesk and Twilio and helping customers find answers through effective FAQ and self-service experiences. You will ...

Lead Be part of a large and supportive administrative team Provide administrative support across the department as required Be flexible and reliable in meeting service needs Person Specification Education and Qualifications Essential Numerate and literate, with Maths and English to GCSE Desirable IT qualification NVQ level 2/… Experience Essential Comprehensive working knowledge of Microsoft Office, especially Outlook Customer service experience Desirable Previous experience in an acute or emergency health care clerical environment Knowledge Essential Good organisational and communication skills Good working knowledge of Microsoft office Proven customer service skills Key Skills Essential Good ...

administrative functions. Your responsibilities will include answering patient calls promptly and professionally, managing appointment bookings, handling queries, and directing patients to the right service or clinician. Youll carry out reception and daily checklists, ensuring all front-desk tasks are completed accurately and on time from checking rooms and supplies … ensure the reception desk is always covered and workflows are managed efficiently. Communicate effectively with clinicians, nurses, pharmacists, and administrative staff to ensure seamless service delivery. Attend regular team meetings and contribute to improving systems and patient experience. Escalate patient or operational concerns promptly to supervisors or the management ...

than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.Job DescriptionThis role is to support growth and customer retention across Europe and will be responsible for a portfolio of our strategic enterprise customers. The primary objective of the role is to help … guide Customers along their DEX journey, following Nexthink’s DEX Methodology, to drive growth and adoption throughout the entire customer lifecycle. Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews. You will be expected to lead ...

stakeholders in and outside of the company. Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation … improving IT processes. Provided 1st line IT support for hardware, software, Microsoft 365, and business applications. Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system. Managed user onboarding/offboarding, account administration, access permissions, and device provisioning. Installed, configured, and supported desktops, laptops, mobile ...

join a business undergoing significant Salesforce enhancement and optimisation. They are looking for a senior Salesforce expert who can take ownership of their Service Cloud environment, drive best practice across deployments and governance, and act as a trusted partner to key stakeholders across the organisation. The Company They … well-established organisation with a strong customer-focused operation and a mature Salesforce ecosystem. Salesforce plays a critical role in supporting customer service and operational teams, making this a highly visible position within the business. The successful contractor will have the opportunity to influence platform strategy, improve ...

audiovisual services across a busy hotel venue, ensuring every conference, meeting and event runs seamless \n ly.You'll combine your technical expertise with excellent customer service, building strong relationships with clients, identifying additional service opportunities, and ensuring the highest standards are maintained at every … problem-solving s \n kills.Strong leadership and people management exper \n ience.The ability to work independently while also leading a \n team.Outstanding communication and customer service s \n kills.A professional, client-focused app \n roach.Good IT skills, including Microsoft Office (Hiretrack experience would be advantag \n eous).A ...

Analytics & Sales - Japanese Speakers Location London Business Area Sales and Client Service Ref # 10045662 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - French Speakers Location London Business Area Sales and Client Service Ref # 10045659 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - German Speakers Location London Business Area Sales and Client Service Ref # 10045987 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

weekend shift every two weeks ( 9:00 am – 5:30 pm ) Start Date: Monday, 14th September 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information ...

background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part … full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. ...

About the Role: An established technology services provider is seeking a Field Engineer to join its growing engineering team. This is a varied, customer-facing role responsible for installing, maintaining, and upgrading telecommunications and IT infrastructure across customer sites, data centres, and network environments. The successful candidate will … enjoy a mix of hands-on engineering, troubleshooting, and customer interaction, working with a wide range of networking and connectivity technologies. Key Responsibilities: Install and configure networking and telecommunications equipment, including routers, switches, modems, and associated infrastructure. Deliver onsite and remote technical support to customers. Carry out maintenance ...

Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high-impact … service requests, ensuring they are resolved to a high technical and operational standard.This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management ...

Security Service Engineer Andover & Surrounding Areas £38,000 Basic | OTE £50,000+ | Small Patch | Excellent Benefits Benefits Include: Company van & fuel card Personal use of company van Travel time paid after 30 minutes each way OTE of £50,000+ 1 in 6 call-out rota with excellent additional earnings … + bank holidays Buy up to an additional 6 days' holiday each year Sick pay from day one 5% pension contribution 4x Death in Service Digital GP service through Aviva Employee discounts with major retailers Ongoing manufacturer training Genuine internal progression opportunities Join ...

within the department to execute tasks that are integral to the success of the firms Business Development objectives, while providing a high level of customer service to internal and external clients. This role will be located in our London office. Please note that this role may be eligible … request cannot be fulfilled via the designated Business Development CORE team or can be fulfilled more efficiently through an alternative resource Entering all assigned service requests into the ServiceNow ticketing system and monitoring tickets from open to close status, ensuring all service level agreements are met Learning Latham ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Make an impact in our Technical Services team The Service Desk … Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity ...