576 to 600 of 2,886 Customer Service Jobs in England

a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product … expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are currently recruiting for a Customer Service Delivery Manager to come and join our team at our Lodge Lane Factory in Cannock, WS11 0LT . Specific responsibilities include: Qualifications & Experience More ❯

product team and play a pivotal role in shaping the future of fintech. Product Managers work across multiple domains, including credit cards, personal loans, operations tooling, international expansion, and customer engagement within our SuperApp . If you thrive on solving complex problems, scaling impactful products, and driving innovation , we'd love to hear from you. PMs at Lendable take … Working alongside other Product Managers and an Engineering Team to define the product roadmap Testing and measuring the impact of new releases and experiments Liaising across teams (data science, customer service, developers etc.) to crystallise intent for new features Navigate a fast-paced, evolving fintech landscape , balancing innovation with compliance and risk management. Partnering with design to ensure … and you are happy to change your mind when presented with a good argument. Collaboration ; you have established close relationships with key stakeholders across data science, developers, compliance, and customer service allowing you to quickly assemble cross functional teams for product delivery. Working at speed ; you make things happen. You are not afraid to roll up your sleeves More ❯

collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing and delivering new assurance frameworks for Business Comms product suites aligning the service & support functions with customer service excellence Represent the Business Comms service & support teams at customer pre-sales workshops, providing an overview of our assurance capabilities … Comms commercial team in partner growth and retention strategies as a key member of the bid team, providing support for re-contracts, tenders and RFP's; building the appropriate service & assurance frameworks Ownership of the WiFi Planned Maintenance notification process, informing internal stakeholders and external partners of upcoming planned maintenance. Act in a consultative capacity to technical teams on … how best to plan and manage upcoming works Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager Skills/Experience Required: An experienced Operational manager with a track record of managing Customer Relationship Managers Experience of case managing complex customer queries/complaints Experience of leveraging new ways More ❯

are: Part of the Panavision group, Direct Digital is a leading photographic equipment rental facility with offices in London, Manchester, and Paris. We are committed to delivering ground-breaking service and advice, to photographers worldwide. Panavision's portfolio includes the renowned brands Panalux, LEE Filters, Direct Digital, and Island Studios. For more information and locations worldwide, The Role: Are … you passionate about photography and delivering exceptional service? We looking for a dedicated Camera Technician to join our dynamic team in Park Royal, London! As a Camera Technician, you'll be at the heart of our operations, ensuring our clients receive top-tier equipment and support. Your responsibilities will include: Accurately process, pick, and log all camera and consumables … wide range of camera equipment and associated software. Exceptional organisational and time management skills with the ability to prioritise and manage multiple tasks effectively. Strong commitment to delivering outstanding customer service with a proactive, problem-solving mindset. Excellent communication and interpersonal skills, enabling you to work effectively as part of a close-knit team. The ability to excel More ❯

Field Service Engineer Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team. Field Service Engineer - duties This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites as well as providing remote technical support via phone and … email plus other related duties. Field Service Emgineer - requirements The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Well-developed customer service and communication skills are essential attributes along with an organised approach to working, the ability to problem solve and a full, current driving license. PLC programming … knowledge and an appreciation of PC hardware are advantageous. Field Service Engineer - salary Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime. More ❯

Job Advertisement: Service Desk Analyst - Nights Location: Peterborough- Fully on site Contract Type: Temporary (Ongoing) Hourly Rate: £13.85 Working Pattern: Full Time (7 PM - 7 AM, 5 days out of 7, roughly one weekend a month) Are you ready to take your career to the next level in the vibrant world of Information Technology & Telecommunications? Our client is on … the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy a seamless journey. Clear Communication : Be More ❯

key link between the operations team and both internal stakeholders and external partners. You will be responsible for ensuring every system and process works in harmony to deliver exceptional customer service. Responsibilities include: Building strong relationships with the WMS provider (Blue Yonder) and be responsible for WMS configuration and operational activity Collaborating across departments to align operational capabilities with … monitoring, fault resolution, ticket system helpdesk and continuous improvement changes Maintaining an excellent working relationship with the internal IT team to ensure that the warehouse is provided the best service Managing a team of experts to provide planning and KPI data to the warehouse leadership and operations teams to support their longer-term planning and short-term processes Supporting … A collaborative mindset with the ability to bridge technical and operational teams Strong problem-solving skills and a proactive approach to system performance and integration Passion for delivering outstanding customer service through operational excellence Extensive operational and people management experience Detailed experience and knowledge of supply chain and warehouse processes A self-starter who is an ambassador for More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that … play a key role in influencing its development, defining its future direction, and establishing its long-term success. What you’ll be doing Extract and analyse contact center/customer interaction data to identify trends, customer sentiment, and root causes of issues. Provide actionable insights to improve customer experience and operational efficiency. Ensure compliance with regulatory and … company standards by detecting policy violations and risky language in customer interactions. Develop and track key performance indicators (KPIs) related to speech analytics findings, such as customer satisfaction (CSAT), first call resolution (FCR), and agent performance. Optimise and fine-tune speech analytics tools, models, and keyword/phrase detection for better accuracy. Present analytical findings and insights to More ❯

point of contact for EDI-related queries from customers and resellers * Manage relationships with third-party EDI provider and coordinate resolution of transaction issues * Collaborate with internal teams including Customer Service, Compliance, and Distribution to implement and support EDI integrations * Onboard new customers to the EDI platform and manage testing of EDI transactions * Identify and resolve data communication … Hands-on knowledge of OpenText EDI platform is desirable * Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP * Background in retail, manufacturing or logistics industries * Strong customer service, troubleshooting and problem-solving skills * Ability to work independently in a fast-paced environment * Exposure to UNIX/Linux or Windows operating systems * Fluent in English with … apply today. Key words: EDI Operations Manager, EDIFACT, OpenText, BizLink, TLE, EDI Mapping, Retail IT, SQL, XML, AS2, FTP, Data Integration, Technical Support, Transaction Processing, VANs, UNIX, Linux, Windows, Customer Support, Automation, Data Communication, St Albans, Remote EDI Jobs, Logistics IT, Manufacturing IT. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT More ❯

Purpose of the Role To lead, inspire, and manage the delivery of all soft services at Lakeside Shopping Centre, including security, cleaning, waste, and other outsourced or in-house service contracts. The Soft Services Manager is responsible for ensuring operational excellence, exceptional guest experience, and alignment with Lakeside's vision of being a safe, welcoming, and best-in-class … retail and leisure destination. Key Responsibilities Leadership & Strategy Lead a large, multi-disciplinary soft services team covering security, environmental services, and customer-facing operations. Ensure strong people management, fostering collaboration and operational excellence across all teams. Promote a high-performance culture aligned with Lakeside's brand values, customer expectations, and ESG goals. Line manage the Environmental Services and … Security Managers, ensuring robust operational procedures are in place and consistently followed. Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. Champion business objectives and embed a culture of excellence as standard. Maintain More ❯

Job Description: E-commerce & Customer Experience Manager Location: London (in-office, full-time) Salary: £28,000-£35,000 DOE Start Date: ASAP About the Role We're on the hunt for a versatile, coffee-passionate individual to take ownership of our online store. This role is ideal for someone who thrives in a fast-paced, independent environment and is … excited to wear multiple hats-from customer service to marketing ops to supporting fulfilment. Responsibilities Web Store Management • Manage product listings on Shopify (coffee, equipment, merch) • Monitor stock levels and flag low inventory with production/merchandising • Coordinate with the production team to ensure timely fulfilment Customer Service • Respond to emails, calls, and order issues • Process … exchanges, and address inquiries • Represent our voice with kindness and clarity Marketing & Ops Support (depending on experience) • Assist with updating site content • Help coordinate product launches and campaigns • Track customer feedback and report trends General Admin • Monitor delivery issues in ShipStation • Maintain product performance data in spreadsheets • Jump in with the team when needed-you're part of the More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯

Bristol. This role is pivotal in ensuring the safety and security of various properties, contributing significantly to the local community. The Role As the Security Engineer, you ll: Install, service, and maintain a variety of security systems in social housing properties across the region. Conduct fault-finding and reactive maintenance to ensure systems operate efficiently. Ensure compliance with health … and safety standards, maintaining high-quality service. Complete all documentation accurately using handheld devices or paper systems. Provide excellent customer service and represent the company professionally. You To be successful in the role of Security Engineer, you ll bring: Proven experience in a similar Security Engineer role. Good working knowledge of security systems like Texecom and Hikvision. A … full UK driving licence is essential. Strong fault-finding and problem-solving skills. Excellent customer service orientation. What's in it for you? This is a fantastic opportunity to advance your career and enjoy benefits including: £38,000 basic salary Fully expensed company van with personal use allowed Fuel card provided 1 in 8 day call-out rota More ❯

Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. Our client is a leading digital healthcare provider, and this … using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £23,810 depending on experience. Working hours: Mainly working from … role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills. Your responsibilities as a Operations Assistant: Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level More ❯

working 18.5 hours a week. The role will be initially working on a 12 month contract, but has the potential to be extended. The right candidate will need excellent customer service skills to handle each query in a professional manner, while being proactive and maintaining a positive attitude towards the role at the reception desk. General Duties: Covering … taking for attended meetings Assisting with the completion of weekly compliance checks Being the first point of contact for phones calls and emails The Right Candidate Must Have: Excellent customer service skills A positive attitude in problem solving and finding solutions A proactive approach Competent in using Microsoft Packages About The Company Located on Skylon Park, the Midlands More ❯

to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and … support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office Excel, PowerPoint etc Intermediate experience with Google Package More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

About the position of Telephone Business Development Manager: Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll … customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customer service while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity … could be the perfect next step in your career. Responsibilities for the role of Telephone Business Development Manager: Serve as the first contact for broker customers, providing excellent customer service Generate and qualify new leads through proactive outreach and inbound enquiries Build and maintain strong client relationships by understanding their mortgage needs Convert leads into sales to drive More ❯

schools united by a compelling vision for creative education. PLEASE NOTE: This is a term-time only role. Overview: You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software … . Undertake IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment. Desirable skills: Be well organised, flexible and adaptable. Excellent customer service skills, and proven ability to achieve high standards of end user satisfaction. Ability to prioritise tasks and work under pressure during troubleshooting and problem-solving. Good interpersonal More ❯

Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne … helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our … and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service More ❯

This role offers the chance to make a significant impact in social housing, ensuring safety and security in the community. The Role As the Security Engineer, you ll: Install, service, and maintain security systems in social housing properties. Conduct fault-finding and reactive maintenance to ensure optimal performance. Ensure compliance with health and safety regulations during all work. Complete … all job documentation accurately using handheld devices. Provide exceptional customer service while representing the company professionally. You To be successful in the role of Security Engineer, you ll bring: Proven experience in a similar Security Engineer role. Good working knowledge of security systems like Texecom and Hikvision. A full UK driving licence. Strong fault-finding and customer service skills. The ability to work independently across a regional patch. What's in it for you? This is a fantastic opportunity to grow in your career. You ll receive: £38,000 basic salary Fully expensed company van with personal use allowed Fuel card provided 1 in 8 day call-out rota, paid at 1.5x hourly rate Overtime More ❯

operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process … change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused … improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable More ❯