company specializing in IT automation solutions. Our flagship product, the Atria platform, empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft 365, Active Directory, Citrix, and RDS, Atria automation enables service desks … support work-life balance. The Role We are seeking a proactive and personable L2/3 Systems Engineer to join our team in a customer-facing capacity to assist our clients to utilise the Atria platform features and benefits. You will work closely with our Customer Success Manager … Proficiency in PowerShell scripting and a keen interest in IT automation. · Demonstrated problem-solving skills and the ability to address complex technical issues. · Proven customerservice skills and a commitment to client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Atria
company specializing in IT automation solutions. Our flagship product, the Atria platform, empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft 365, Active Directory, Citrix, and RDS, Atria automation enables service desks … support work-life balance. The Role We are seeking a proactive and personable L2/3 Systems Engineer to join our team in a customer-facing capacity to assist our clients to utilise the Atria platform features and benefits. You will work closely with our Customer Success Manager … Proficiency in PowerShell scripting and a keen interest in IT automation. · Demonstrated problem-solving skills and the ability to address complex technical issues. · Proven customerservice skills and a commitment to client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. More ❯
first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customerservice and a “can-do” attitude. Acting as the IT representative across all bases UK/FR/BE/NL – primarily based … upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely solutions to unique problems in a fast-paced hospitality environment. PROFILE: Fluent in French and … English with strong communication skills, Dutch will be a plus Previous experience in an IT Help Desk or Support Engineer role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of More ❯
first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customerservice and a “can-do” attitude. Acting as the IT representative across all bases UK/FR/BE/NL – primarily based … upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely solutions to unique problems in a fast-paced hospitality environment. PROFILE: Fluent in French and … English with strong communication skills, Dutch will be a plus Previous experience in an IT Help Desk or Support Engineer role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Searchability (UK) Ltd
Service Desk Supervisor This is a great opportunity to lead, learn and progress within a global company. A starting salary of £32,000 p/a but with the potential to grow that significantly in performance reviews, alongside the ability to learn new skills and technology on the job. … one of those clients, with a user base of 40,000 people. The client is a company who prides themselves on their level of customerservice and offering an effective and efficient level of support across the board. You will be joining the team to further that offering. … What will you be doing? You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. This will involve one to ones, performance reviews, stakeholder management, dealing More ❯
description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯
description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
News Award for Innovation & AV Awards Finalists. Blue chip client list. Your Background/Skills: Sales, Senior Inside Sales, Field Sales, Client Management, Client Service, Business Development, CustomerService, SaaS/Tech Sales. Digital Signage. Interactive AV/Displays. Graduate Sales. A little about us: We're … full potential of their environments. From consultancy and hardware installation to content creation, software solutions, and ongoing support, we offer an all-in-one service that is a real differentiator to our competitors. Our in-house team designs and builds custom enclosures and mounts for your displays, or we … role: Based out of the Manchester HQ but willing to travel nationally as required. Attend meetings to provide a consultative sales approach for each customer; creating individual solutions tailored to their specific need and desired outcome. Work closely with the design teams and solutions architect to help design and More ❯
new team to enable effective and cost-efficient sourcing, adoption and management of Software, Security and Cloud services for customers. You will build a customer network through harnessing the range of solutions and services across their portfolio. Key Responsibilities: Making sure customers understand their proposition and the value Bytes … of solutions and services to existing customers. Create and drive sales pipeline and growth. Achieve and exceed sales targets. Strive to provide a positive customer experience. About you: Have you become established within a certain sector and now looking for a new area to push yourself? Been working weekends … years’ solid experience within another sector. Keen interest in the tech sector is desirable. Inquisitive mindset and approach that aids your understanding of the customer, their challenges, and objectives. Will strive to work hard to provide the best possible customer service. Enjoy building relationships with people and maintain More ❯
new team to enable effective and cost-efficient sourcing, adoption and management of Software, Security and Cloud services for customers. You will build a customer network through harnessing the range of solutions and services across their portfolio. Key Responsibilities: Making sure customers understand their proposition and the value Bytes … of solutions and services to existing customers. Create and drive sales pipeline and growth. Achieve and exceed sales targets. Strive to provide a positive customer experience. About you: Have you become established within a certain sector and now looking for a new area to push yourself? Been working weekends … years’ solid experience within another sector. Keen interest in the tech sector is desirable. Inquisitive mindset and approach that aids your understanding of the customer, their challenges, and objectives. Will strive to work hard to provide the best possible customer service. Enjoy building relationships with people and maintain More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Phoenix51
new team to enable effective and cost-efficient sourcing, adoption and management of Software, Security and Cloud services for customers. You will build a customer network through harnessing the range of solutions and services across their portfolio. Key Responsibilities: Making sure customers understand their proposition and the value Bytes … of solutions and services to existing customers. Create and drive sales pipeline and growth. Achieve and exceed sales targets. Strive to provide a positive customer experience. About you: Have you become established within a certain sector and now looking for a new area to push yourself? Been working weekends … years’ solid experience within another sector. Keen interest in the tech sector is desirable. Inquisitive mindset and approach that aids your understanding of the customer, their challenges, and objectives. Will strive to work hard to provide the best possible customer service. Enjoy building relationships with people and maintain More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Spitfire Network Services
Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customerservice, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Spitfire Network Services
Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customerservice, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities More ❯
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
are currently seeking Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets … across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep users updated and deliver outstanding customerservice Log, manage, and resolve incidents in line with SLA agreements … We also offer excellent benefits – Including extensive private healthcare, pension, generous life cover, 25–30 days holiday + BHs, and retail discounts in a customer-facing environment More ❯
Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets … across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep users updated and deliver outstanding customerservice Log, manage, and resolve incidents in line with SLA agreements … We also offer excellent benefits – Including extensive private healthcare, pension, generous life cover, 25–30 days holiday + BHs, and retail discounts in a customer-facing environment More ❯
Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive … enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve … Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customerservice skills, with a professional telephone manner, confidence, and patience. Excellent written and verbal communication skills. Ability to work effectively under pressure, responding More ❯
Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customerservice, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯
and field based • Responsible for provisioning relevant equipment and services for installations • Responsible for Installation projects in the field. This will involve pre-installation customer meetings. Full ownership of the installation in the field to completion of the project. • Responsible for completing remote or onsite service requests and … fault diagnostics • Responsible for processes customer sign off documentation. • Drive customer satisfaction, reviewing areas of improvements and working with team to ensure processes and procedures are effective and up to date. • Ensure personal accreditations are up to date and appropriate for work being performed Skills & Knowledge • Hosted PBX … meeting tight deadlines • Willingness to learn alternative manufacturer equipment and applications • Willingness to work overtime when required, both out of hours and weekends • Good customerservice and communication skills • Full and clean driving license • Telephony installation and technical support experience. • Configuration, monitoring and fault finding routers, switches, ATAs More ❯
and field based • Responsible for provisioning relevant equipment and services for installations • Responsible for Installation projects in the field. This will involve pre-installation customer meetings. Full ownership of the installation in the field to completion of the project. • Responsible for completing remote or onsite service requests and … fault diagnostics • Responsible for processes customer sign off documentation. • Drive customer satisfaction, reviewing areas of improvements and working with team to ensure processes and procedures are effective and up to date. • Ensure personal accreditations are up to date and appropriate for work being performed Skills & Knowledge • Hosted PBX … meeting tight deadlines • Willingness to learn alternative manufacturer equipment and applications • Willingness to work overtime when required, both out of hours and weekends • Good customerservice and communication skills • Full and clean driving license • Telephony installation and technical support experience. • Configuration, monitoring and fault finding – routers, switches, ATAs More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Critical Selection Limited
now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
Critical Selection Limited
now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯