726 to 750 of 2,881 Customer Service Jobs in England

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯

We are looking for a Customer Support Complaints Handler who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end-to-end customer experience What you can expect to be doing: Dealing with queries that come in through live … institution. You find it easy to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer service. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a … and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so More ❯

Our client based in Twyford is looking for a Service desk administrator Mon - Fri on a 2 shift basis 08:00 -16:30 or 09:30 - 18:00 Hybrid - work from home Mon and Fri , In the office Tue - Thu £27,000 -£28,000per annum Main Responsibilities: Coordinating and managing engineer scheduling, ensuring optimal allocation of resources in line … with availability and customer requirements Overseeing and taking ownership of support tickets relating to field engineering, ensuring timely resolution and adherence to service standards Managing, coordinating, and monitoring part requests ensuring compliance with service level agreements (SLAs) Arranging collections from customer sites, coordinating with internal engineers or third party couriers as needed Maintaining proactive communication with … customers , providing regular updates on ticket progress and scheduled engineer visits Escalating issues appropriately, both internally and externally to ensure swift resolution and customer satisfaction Participate in an optional paid on-call rotation following a period of training, providing out of hours support as required Skills and Experience: Proven experience working in a fast-paced Service Desk or More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at … Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Software Implementation, Software Demonstration/Training, Customer Support, Excellent … hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software More ❯

week - 26 days holiday + Bank MSP experience ideal The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be the perfect fit. … Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email, and ticketing systems. Contribute to documentation, compliance, and service continuity processes. Mentor junior team members and share technical knowledge. Stay current with emerging technologies and industry best practices. The Company We believe in making technology easy and enjoyable … for businesses of all sizesproviding communications, connectivity, mobile, and IT services to 5,000+ happy customers. Our down-to-earth approach, technical know-how, and customer-first service are what set us apart. With 60+ employees and growing, we put people and support at the heart of everything we do. The Person 2+ years experience in IT/ More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with extensive … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists More ❯

safely. Ensure that all work is delivered to the required HSEQ standards required and that the workshop team continually strive for continuous improvement. You will work closely with Field Service Engineers, Service Admin and Parts team both at branch and head office level. Responsibilities Repair, maintain, and service Forklift trucks, Material Handling Equipment. General upkeep of Hire … helping others Courteous, friendly, and tactful NVQ in Mechanical Engineering (or equivalent) Experience in the materials handling and plant industry or similar Familiarity/good working knowledge of field service Software (ie working from a tablet/hand held device) Personal Qualities Personable Problem Solving Good Customer Service Presentable Able to work as part of a team More ❯

summary The post holder will have specific responsibility for a range of information systems that enable the provision of workforce information to managers and staff including provision of self-service access to managers and staff on ESR. This will involve the provision of high quality workforce information and planning function which will involve working with multidisciplinary stakeholders and also … all of the Trusts workforce systems, particularly ESR so that the Trust is maximising all functionality and added value. Deliver a range of systems and/or process-related service improvement projects that will improve the overall delivery of a responsive quality HR service to the organisation. Manage the provision of systems or service contracts where these … are provided by third parties. This will involve regular meetings to drive forward service improvements, raising issues concerning service delivery and negotiating any amendments to contracts or service levels as required. Identify, develop and maintain improved ways of delivering HR excellence to the Trust, through appropriate technology to achieve efficiencies and improve processes. Develop policies and operating More ❯

Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come through to the service desk via phone, email and web chat so it is important that you possess excellent written and oral communication skills and can deliver high levels of customer service at all times. All enquiries must be logged on to the Service now application so that all tickets can be effectively tracked and managed and you will be … responsible for the efficient and timely escalation of issues and keeping customers informed of progress and/or resolution. You will be expected to identify opportunities to improve the service provided to our customer base and ensure that at all times the company is represented as professional, courteous and helpful. Key Responsibilities • Provide 1st Line Support to all More ❯

re looking for people who want to be part of that journey. Job summary: We're on a mission to transform the energy sector through cutting-edge technology and customer-centric innovation. As our new CRM Manager , you'll play a pivotal role in shaping and delivering a best-in-class HubSpot CRM platform during a period of large … scale digital transformation. You'll be joining a high-performing team of industry-leading experts in technology, marketing, operations and customer experience. This is a unique opportunity to influence the design of our tech stack, embed best-practice ways of working, and ensure our CRM becomes a powerful engine for growth, insight and customer engagement. Essential functions of … HubSpot platform, including performance monitoring, issue resolution, and first-line user support - escalating issues where necessary. Ensure HubSpot serves as a reliable source of information from prospecting through to customer management. Develop internal processes and configurations to manage data quality, including cleansing routines and governance policies to ensure GDPR compliance. Champion data integrity, accuracy and consistency across the business. More ❯

Your new company A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support … our valued customers in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … synchronisation, while ensuring exceptional customer service in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this More ❯

Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy … periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯

tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning … Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

enthusiastic and detail-oriented Account Manager to join our team in Crewe, United Kingdom. As an Account Manager at our organization, you will play a crucial role in understanding customer needs, analysing data, and fostering strong relationships to drive business growth and customer retention. Oversee customer growth, training, and development of best practices to drive business value … and return on investment Analise and explore data from various CRM systems to understand the drivers behind customer account closures Serve as the primary point of contact for assigned accounts, providing excellent customer service and support Conduct regular check-in calls and account reviews to assess and track customer satisfaction levels Identify and mitigate churn risks … through proactive outreach campaigns Recognize and capitalize on upsell opportunities when applicable Collaborate with internal teams to ensure customer needs are met efficiently What do we expect of you? Proactive team player with innovative ideas to inspire client loyalty and adoption Strong interpersonal skills and experience initiating and building positive relationships Commercial acumen with good track record of similar More ❯

part of the IT team comprising of remote and field based staff, ensuring the Primary Care IT Estate supports the delivery of effective patient care across North Cumbria. Our customer base is large and diverse in its requirements. As well as drawing on your technical skills, excellent customer service is really important. We're looking for individuals … with a passion for service improvement and the motivation to succeed. Apply now! Main duties of the job The focus of this role is providing remote technical support to a modern Windows 11/Office 365 desktop estate. As well as the core clinical information system there is a wide range of third party clinical and business applications in … team the role will be predominantly desk based. Whilst the area of focus will be primary care there will be a requirement to assist other NHS users to meet service needs. There will occasionally be a requirement to provide on-site technical support to meet service need. In relation to all aspects of the role there will be More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

within a matrixed organization. How will you make an impact? Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NICE self-service and AI solutions. Consult with clients to understand their current business and technical processes, self-service needs, and AI implementation requirements. Provide best practice recommendations to design and … implement self-service and AI software solutions, ensuring customers fully optimize their business processes and maximize potential. Collaborate with product development teams to provide feedback and suggest improvements based on client experience. Own and manage senior stakeholder relationships , ensuring active participation and sponsorship throughout the engagement. Build long-term relationships with customers , becoming a trusted advisor, driving adoption and … Analyze client data to identify opportunities for process improvement, increased software adoption, and AI-driven insights. Have you got what it takes? Minimum of 5 years of consulting or customer successes experience in self-service or AI software domains. Degree in Business, Information Technology, or a related field preferred. Experience with contact center enterprise software, with deep domain More ❯

Do you possess previous Customer enagagmenent experience in a SAAS environment? Are you motivated to work in a fast-paced customer centric environment? About Our Client A dynamic and purpose-led financial services company based in London, with a mission is to empower the industry to make better decisions for superior long-term outcomes. With over … professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. Job Description As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team: Sales Handoff & CRM Management Oversee smooth transition from Sales to Customer Success Create client … training 5. Client Relationship Management Own a portfolio of clients, conducting regular check-ins Address concerns and provide strategic support Act as a trusted advisor and voice of the customer 6. Internal Communication & Feedback Loop Share insights, issues, and feature requests with senior management Act as a liaison between clients and the development team 7. Client Support & Documentation Respond More ❯

Freightserve recruitment are looking for a IT Service Desk Engineer for a well-established IT Company. The role is based in the Winnersh area. Service Desk Engineer Role The company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the role and what … is expected from it. About the Department/Team This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. We aim to get it right first time, to meet the expectations of our clients … their Winnersh office. You will need to be a seasoned and reliable professional with exceptional support skills to independently support customers. Primary Role Responsibilities: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to the company. Lead/role model -set a positive example More ❯

The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer … and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution. Technology Partnership and Innovation Position the team to become a strong technology partner for customer facing departments using Salesforce. Decide on the best solutions for business capabilities and requirements in close alignment with technology leadership. Oversee the implementation and optimization of Salesforce Configure, Price … Quote (CPQ) as a backbone for the ARR subscription model. Double down on our sales & service cloud solutions and work towards a high degree of process and agent automation. Ensure the automated integration of CRM with the Awin platform and relevant enterprise systems. Align priorities and solution design with technical stakeholders (e.g. Product, Engineering). Proactively review the application More ❯