726 to 750 of 2,858 Customer Service Jobs in England

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

Are you a recent graduate with a passion for technology, problem-solving, and great customer service? We are looking for an enthusiastic individual to join our client’s friendly and fast-paced Technical Support team. This is a fantastic opportunity to launch your career in a dynamic technical … DOE) Monday – Friday What You’ll Be Doing: In this Graduate Technical Support role, you will be at the heart of our client’s service delivery team, supporting customers and engineers to ensure everything runs smoothly. Don’t worry if you don’t have lots of experience—they will … provide training and support to get you up to speed. Your responsibilities will include: Acting as the first point of contact for customer technical enquiries—helping solve problems or escalating them to the right team member. Logging and tracking customer requests and service tickets using HubSpot software. More ❯

Are you a recent graduate with a passion for technology, problem-solving, and great customer service? We are looking for an enthusiastic individual to join our client s friendly and fast-paced Technical Support team. This is a fantastic opportunity to launch your career in a dynamic technical … DOE) Monday Friday What You ll Be Doing: In this Graduate Technical Support role, you will be at the heart of our client s service delivery team, supporting customers and engineers to ensure everything runs smoothly. Don t worry if you don t have lots of experience they will … provide training and support to get you up to speed. Your responsibilities will include: Acting as the first point of contact for customer technical enquiries helping solve problems or escalating them to the right team member. Logging and tracking customer requests and service tickets using HubSpot software. More ❯

Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the … customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your … role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support More ❯

continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued … scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO … future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring More ❯

continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued … scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO … future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring More ❯

our success story; you help shape the future and continueour rich legacy that started back in 1874. Job description: We are recruiting for a Customer Care Centre Advisor to join our Team based in Coventry. The successful candidate will be responsible for providing a customer centric contact centre … service experience and to support company contracts and business units via the provision of outstanding customer service to external and internal stakeholders, and in accordance with strict targets. You will work across a variety of shifts from Monday through to Friday ranging between 8am and 8pm primarily … answering business customer calls across a 24 x 7 x 365 Operation, receiving customer calls in an efficient and professional manner, responding to Consumers, Lift Emergencies, Internal Stakeholder and Engineer calls in a dynamic and fast paced working environment. This is a full time and permanent role working More ❯

IT Service Engineer County Durham 3 month (Contract) The Role We're looking for an experienced IT Service Engineer to join the Service Delivery team on a 3-month contract. You’ll provide 2nd line technical support, ensuring all support incidents are logged, managed, and resolved in … clearly with customers to keep them informed. Maintain standards aligned with ISO 9001 and ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP/IP, LAN/WAN, VPNs Microsoft Windows OS and More ❯

The Application Support Analyst reports to the Support Manager and works closely with the Infrastructure, Business Analyst and Development teams. The candidate will address customer queries and manage email tickets, assist customers with questions about the products by replicating problems and implementing workarounds as well as being a point … to develop their career in the financial services industry. Your Day with Equisoft: Resolve support tickets of varying complexity, maintaining the high quality of service provided by the Service Delivery department. Provide technical support and assistance to business end-users during the following support shifts: 0730 to … by customers before offering them the best possible solution. Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams Managing service communications and updates Service monitoring and error log management Creating and updating application documentation/knowledge base articles Assisting with the formal testing More ❯

scale seamlessly in face of incredible growth. The Manager IT Support oversees a team of IT support professionals in the EMEA region in providing customer obsessed services to our customers. This includes creating and implementing strategic plans, managing daily operations, and ensuring that the team meets all service … will have a strong technical background, experience managing a high-volume ticketing system, and a proven track record of success implementing changes and improving customer interactions. You will report to the Sr. Manager, IT Support as part of the IT organization. The impact you will have: You will provide … will play a key role in delivering results to drive efficiency and improvements. You will take ownership of analyzing ticketing data and subsequently leveraging customer issues escalations as a leader of the IT support staff, applying your understanding of systems within multiple applications in our tech stack. You will More ❯

Job ID: Amazon Data Services Ireland Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the … Do you enjoy reverse engineering and diving deep on issues? As a system engineer, you will be responsible for the overall health of our service and provide excellent customer service to our partners. You will create availability and health metrics, monitor performance, perform regular system maintenance, and … debt by replacing legacy servers and upgrading our version of Lenel to increase system stability and support down-stream applications that rely on our service to perform with a higher level of availability. Engineers will have the opportunity to prepare our current systems for company-wide upgrade and design More ❯

deliver program roadmaps to help us execute that vision. This role brings scope to develop new strategic initiatives in a dynamic space seeing changing customer behaviour and the need to build new cross-functional relationships to deliver on goals. In parallel, it offers the opportunity to deliver on impactful … ongoing initiatives. It offers high visibility with VP/SVP level goals and offers collaboration across WW product teams and Retail, 3P, Customer Service, Operations and Marketing teams, among others, across Europe. The position will ideally be based in our UK headquarters in London, but could also be … Luxembourg. To be successful, you should be able to work in a dynamic environment that requires navigating complexity and ambiguity. You should be highly customer focused and adept at diving deep to synthesize insights and provide data-driven recommendations. You should be confident in taking ideas through to their More ❯

Delivery Manager - Lead, Inspire, Deliver Excellence Are you a dynamic leader with a passion for driving operational success and motivating teams to deliver outstanding service? As a Field Delivery Manager, you will play a pivotal role in leading a team of field engineers across customer sites, ensuring seamless … service delivery, operational efficiency, and exceptional customer satisfaction while operating within a set financial budget. You'll be the driving force behind performance management, team development, and operational enhancements, while also providing essential support to the Service Delivery Manager. What We Offer We believe in investing in … be the backbone of operational success. Your key responsibilities include: Leading and ensuring the safety of a skilled field-based engineering team. Supporting the Service Delivery Manager in driving top-tier customer service across the region, meeting and exceeding KPI targets. Optimizing financial performance-maximizing opportunities while More ❯

clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world. Job Purpose The Senior Field Sales Engineer is a customer and supplier facing role. Responsible for identifying and driving demand creation by leveraging Sanmina content and engineering services on designs. Has a broad understanding … of the customer needs and can creatively leverage Sanminas engineering and design services resources to identify & facilitate solutions for customers. Partner with the sales teams on account strategies by providing deep technical support and consulting to promote design wins, maximized margins, and market share. Build and further develop relationships … with customer engineers and engineering management at Sr. levels; as well as, supplier reps. Has a deep and broad understanding of the strengths and weaknesses of supplier technologies and how those technologies relate to market needs, including vertical segmentation. Nature of Duties/Responsibilities: Proactively develops and implements the More ❯

clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world. Job Purpose The Senior Field Sales Engineer is a customer and supplier facing role. Responsible for identifying and driving demand creation by leveraging Sanmina content and engineering services on designs. Has a broad understanding … of the customer needs and can creatively leverage Sanminas engineering and design services resources to identify & facilitate solutions for customers. Partner with the sales teams on account strategies by providing deep technical support and consulting to promote design wins, maximized margins, and market share. Build and further develop relationships … with customer engineers and engineering management at Sr. levels; as well as, supplier reps. Has a deep and broad understanding of the strengths and weaknesses of supplier technologies and how those technologies relate to market needs, including vertical segmentation. Nature of Duties/Responsibilities: Proactively develops and implements the More ❯

across our EMEA Support & Services organization. In this executive role, you will lead a high-performing, cross-functional team, setting a high standard for customer success, bookings, and billings growth. You'll work closely with Fortinet's Global Customer Success & Support leadership to shape and implement strategies that … be based at one of Fortinet's major hubs within the EMEA region. Key Responsibilities: Strategic Leadership : Serve as the primary owner of all Customer Success & Support activities across EMEA, representing the region on Fortinet's global CS&S senior leadership team. Customer Engagement & Escalation Management : Act as … an executive escalation point and a trusted leader in high-stakes customer interactions, ensuring rapid resolution and high customer satisfaction. Financial Management : Drive revenue and manage the full budgeting cycle, including P&L management, staffing, and resource allocation, to meet quarterly and annual targets. Operational Excellence : Oversee the More ❯

Manager - Bilingual - Spanish or Brazilian Portuguese Id: 19632 Type: FullTime Husky Technologies TM is a company with a strong foundation built on innovation, close customer relationships, a strong sense of community, and unique culture and values. We are looking for people with the inspiration and talent to develop with … and competitive total compensation package, including above-market retirement savings plan and market-competitive group benefits. As the main point of contact for the customer and Sales team, the Project Engineer/Project Manager coordinates sales, commercial, engineering, manufacturing, and test functions on projects to ensure excellence in quality … on-time delivery, profitability, and customer satisfaction. Identifies opportunities to grow sales within the region. Influences sales growth by improving processes and customer service excellence. Manages key accounts across multiple geographical locations. Responsibilities: Manage communication flow between customer, sales organization, commercial management, engineering, and operations. Screen More ❯

in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description: The Application Support Analyst will work within the Service Management environment administrating and resolving incidents as logged by Clinisys customers within Service Level Agreement timescales as directed by the Service Desk … Manager and the Support Director to satisfy the customer and business requirements. Please note this is a permanent role comprising a five-day week with shifts to cover our core hours of 08:00 - 20:00 for Monday to Friday. Hybrid working model with 3 days in the Woking … office. Responsibilities: To be responsible for the administration of all incidents raised with the service desk from our customers. To be fully conversant with the core functionality of Pathology products and that of general disciplines. To partake in the help desk shifts as required. To fully understand the service More ❯

Position Overview: This role provides customer service-focused IT support in a diverse, global enterprise environment. The position involves working across various technologies and collaborating with multiple business areas to support incidents, problems, and requests. Primary Responsibilities: Identify, log, and resolve technical problems related to software applications and … and maintain end-user accounts and access rights. Identify potential system improvements and changes for consideration and implementation. Ensure work is completed within agreed service levels and departmental guidelines. Create and distribute progress reports to management as required. Perform other duties as assigned to fulfill the job function. Position … motivated and goal-oriented. Attention to detail. Strong analytical and problem-solving skills. Ability to prioritize and manage tasks effectively in high-pressure environments. Customer service orientation. Experience in team collaboration. Work Conditions: Sitting or standing for extended periods. Dexterity to operate keyboards, mice, and handle computer components. More ❯

Microsoft stack. Act as the technical lead across complex delivery programmes, coordinating multiple streams and ensuring solution integration. Work with the full Dynamics 365 Customer Engagement suite, including Sales, Customer Service , and Marketing modules. Configure and customise Dynamics 365 through plugins, custom workflow assemblies, and JavaScript, while … involving Power Platform , including Power Apps, Power Automate, Power BI, Power Pages , and Power Portals , as well as Azure services like LogicApps, Functions, and Service Bus. Engage in consultancy-style project delivery, working within high-performing, agile teams and supporting pre-sales activities. Contribute to practice development, solution accelerators … and internal knowledge sharing. A successful candidate will have: Experience in customer-facing or consulting roles, with the ability to clearly communicate technical ideas to both technical and non-technical audiences. Strong hands-on expertise in designing, configuring, and customising Dynamics 365 , including forms, workflows, business process flows, and More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … analysts, and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience … in providing exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … analysts, and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience … in providing exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … analysts, and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience … in providing exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with More ❯

Service Desk Analyst – London – 6-month FTC - £38-42k (pro rata) We are currently working with a highly reputable financial services provider that is actively recruiting for a Service Desk Analyst to join them on a 6-month fixed term contract. Our client is looking for somebody … who can provide 1st and 2nd line technical support in a fast-paced environment, with a focus on excellent customer service. Responsibilities: Troubleshooting IT issues and requests at 1st/2nd line level Providing support on mobile phones and laptops Using Active Directory for managing permissions Troubleshooting on AV … Teams, Exchange Active Directory administration experience Experience supporting VOIP technologies ITIL foundation qualification or experience in ITIL environments A desire to provide first class customer service Excellent communication skills In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency More ❯

Who we are looking for A Service Desk Engineer, who will act as the single point of contact for all users for incident resolution and service requests. We are a technical Service Desk that provides support to our employees all over the world. From incident resolution to … be required to communicate effectively over calls and Live Chat to troubleshoot, capture information and escalate as required, in line with Business processes. The Service Desk is a fast paced team that offers a variety of development opportunities. We hire people with a broad range of technical and customer focused skills to allow us to respond to all technological challenges. Preferred skills and experience Strong interpersonal and customer service skills. Excellent technical, analytical and troubleshooting skills. Strong communication skills, both written and verbal. Quick to learn. Self-motivated with the ability to work unsupervised. Main Responsibilities More ❯