751 to 775 of 2,884 Customer Service Jobs in England

Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending … are looking for a Support Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a … metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments. If you fit the profile, we would love to talk to you. Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated. The More ❯

Here at Chubb Fire & Security we're looking to add aField Service Engineerto join ourLarge Project Team based across Yorkshire. Ideally based out of York or Leeds this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

support across a wide range of queries relating to worker’s payroll and assignments. The desired outcome of this will be to foster trust, maintain strong relationships, and ensure service excellence that reflects Giant’s commitment to compliance, transparency, and customer satisfaction Key responsibilities of the role include: Responding to a high volume of inbound queries by phone … and email, delivering excellent customer service. Ensuring first-time resolution wherever possible through clear and concise communication. Recognising and escalating complaints appropriately to maintain service standards. Collaborating with internal teams to find timely solutions and ensure follow-through. Maintaining accurate procedures and contributing to team knowledge and process improvements. Driving high satisfaction scores by delivering a consistently positive … support experience. Your ideal experience & competencies Ideally you would have a business-related degree or at least 1 years’ experience of customer service delivering against service level agreements. Excellent professional and friendly attitude and be able to quickly develop a rapport with customers over the phone via inbound & outbound calls and to deliver a customer 1st More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) Support Engineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in a collaborative environment … and thrive on delivering great customer service, we would love to hear from you. Main duties of the job Working alongside the ICT Service Operations Team Leader, you'll help maintain high service standards and resolve technical issues across the Trust. Whether its troubleshooting hardware or supporting software users, your logical thinking and problem-solving skills … note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Provide first and second-line Service Operations Centre (SOC) and Acute support, including the analysis and diagnosis of complex hardware and software problems. Shadow experienced SOC Support Engineers. Install and configure IT hardware, software, and More ❯

You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Client Account Manager/Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of high volume … in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping, implementation/client training, enquiry handling and account … Account Manager, you'll act as a senior operational member of the team and the point of contact for some of our key enterprise-level corporate clients, providing daily service support and trading assistance. The support team is responsible for front-end service delivery to these key clients in a high paced environment, and you'll have the More ❯

Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and demonstrate … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a More ❯

and omnichannel drivers. Lifecycle Program Optimisation: Assist in optimising the CRM Lifecycle program by collaborating with CDP teams on testing and implementation across multiple channels, ensuring continuous improvement in customer engagement and conversion, hence, achieving CRM KPIs. Personalisation & Segmentation: Support the creation of personalised content and accurate customer segmentation. Work closely with the Global Data team and CRM … Campaign Manager to identify customer cohorts using CDP to drive customer lifetime value, repeat purchases, and engagement. CRM Communication Development: Build and schedule Trigger, BAU and launch campaign emails and SMS in ESPs. Implement segmentation, personalisation, A/B testing, and quality assurance to optimise email performance. Database Acquisition Initiatives: Proactively support, propose, and manage database acquisition initiatives … across all EMEA regions, driving continuous growth in customer engagement and expanding the CRM database. Campaign Planning and Execution: Work with CRM Campaign Manager on the planning and execution of CDP-driven campaigns, ensuring alignment with communication cadence and briefing processes. Campaign Performance Analysis: Monitor, analyse, and report on the performance of all campaigns, focusing on activation, personalisation, localisation More ❯

our vast experience in delivering hardware with our portfolio of lifecycle services all underpinned by tooling, people, and processes to keep your people productive and maximise your investments. The Customer Service Design (CSD) team architects all of Computacenters Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. … As part of the Service Architecture team, you will be key in growing Computacenters Managed Services business and driving continual improvement in how we design brilliant services for our customers that enable them to change the world. What youll do Develop creative solutions for managed services tenders in the workplace/device lifecycle/DAAS area that inspire your … customers and colleagues Independently manage solutions within your services and follow prescribed processes to create a coherent solution design Represent Computacenter in customer proposal presentations and contract negotiations, maintaining close contact with them Design solutions independently at the forefront, together with our sales teams, partners, and service units across our company What youll need Extensive experience with IT More ❯

Customer Operations Coordinator Location: High Wycombe (Office-based with occasional supplier visits) Salary: £26,000 to £28,000 per annum Hours: 35 per week (Monday to Friday) Are you a highly organised and proactive professional with a passion for delivering great customer service? A fast-growing technology company is looking for a Customer Operations Coordinator to … support the smooth processing of customer orders from start to finish. This role involves working across departments to ensure accuracy in sales orders, delivery scheduling, and invoicing. It's ideal for someone who enjoys variety in their day, has excellent attention to detail, and thrives in a fast-paced environment. Key Responsibilities: Communicate with customers to confirm project details … equipment needs, and delivery schedules Process customer orders using Sage and internal order management systems Prepare daily and weekly picking tickets and coordinate dispatch with production Monitor stock levels and delivery timelines, working with internal teams to resolve issues Cross-check invoices against delivery notes and update records accurately Handle product returns (RMA), organise replacements and logistics Occasionally assist More ❯

and brand strategy Manage marketplace pricing, promotions, and product ranges to maximise sales while maintaining brand integrity Own marketplace forecasting, trading performance, and profit analysis Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership Ensure all product listings are accurate, optimised, and compliant with platform requirements Collaborate with internal teams (inventory … operations, customer service) to deliver seamless customer experience and high service levels Manage operational processes including A+ content, chargebacks, brand registry, and performance scorecards Manage and develop the Marketplace Executive, setting clear objectives and supporting professional growth Build a results-driven culture focused on accountability, continuous improvement, and commercial excellence Oversee the creation and optimisation of More ❯

skilled and experienced Clinical Application Specialist to join our GYN Surgical Solutions division, primarily focusing on the Sonata product range. What are Hologic's Applications Specialists responsible for? Ensuring customer retention and driving customer satisfaction. Provide advanced applications support of existing Hologic customers, training of new and existing customers on relevant product portfolio. Provide customer support throughout … and site assessment). Assisting users in the effect utilization of Hologic products, advanced applications' troubleshooting and commercial support during conferences and trade shows. Drive business growth of existing customer base as well as expand market share within a designated territory. Identify growth opportunities to existing customer base and gather insights from competitive accounts to identify potential opportunities. … Work in close collaboration with Sales, Field Service, Marketing and Technical and Customer Service to ensure customers receive a first-class experience. To be considered for the role we expect the following as a minimum expectation: Education : Post grad/diploma qualification in Medical Ultrasound. Experience : Fully competent in the surgical/clinical setting and advanced experience More ❯

and experienced Clinical Application Specialist to join our GYN Surgical Solutions division, primarily focusing on the Sonata product range. Job description: What are Hologics Applications Specialists responsible for? Ensuring customer retention and driving customer satisfaction. Provide advanced applications support of existing Hologic customers, training of new and existing customers on relevant product portfolio. Provide customer support throughout … and site assessment). Assisting users in the effect utilization of Hologic products, advanced applications' troubleshooting and commercial support during conferences and trade shows. Drive business growth of existing customer base as well as expand market share within a designated territory. Identify growth opportunities to existing customer base and gather insights from competitive accounts to identify potential opportunities. … Work in close collaboration with Sales, Field Service, Marketing and Technical and Customer Service to ensure customers receive a first-class experience. Required profile: To be considered for the role we expect the following as a minimum expectation: Education : Post grad/diploma qualification in Medical Ultrasound. Experience : Fully competent in the surgical/clinical setting and More ❯

Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If so, this is a fantastic opportunity to join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st … escalating more complex problems to the 2nd and 3rd Line Support teams, vendors and third parties when necessary. Youll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technical support, logging and categorizing incidents and service requests. … from ticket creation to resolution, ensuring timely updates and clear communication with clients. Managing incident resolutions within agreed SLA, keeping customers updated on progress. Provide feedback to help improve Service Desk operations and contribute to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using More ❯

deliver theatrical feature projects for a major studio. In this role you will have direct engagement with customers and liaise with all internal departments covering our end to send service offering. You will be responsible for maintaining and developing project management processes, project billing and working closely with other departments including Subtitling, Mastering, Content Services and QC to ensure … understanding of Digital Cinema technologies, operational processes, and workflows. Responsibilities: Lead the day to day running of a major studio account Act as main point of contact for studio customer and internal teams Involvement and engagement in development of customer related production order management workflows, procedures, rate cards and checklists. Engage directly with customers to seek their ideas … exceeded Other duties as assigned Strong skills with Windows OS and Microsoft Office Suite Ability to delegate and manage team members with various responsibilities and skill sets Passionate about customer experience and customer service excellence Strong organizational skills Good business acumen Excellent communication and people management skills Deep sense of urgency and ability to work in a More ❯

or expert level – PL-200 minimum; PL-600 strongly preferred. Demonstrable expertise running workshops, fit-gap and process-mapping sessions with senior business stakeholders. Working knowledge of Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service). Strong written and verbal communication skills; able to translate technical detail into business value. Track record of … provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients More ❯

and motivate a team of offshore support engineers and drive operational excellence through continuous improvement. In this role, you'll will ensure reliability, procedural integrity and efficiencies driving continual service improvement culture across support function withing Digital IT. You will work closely with development/engineering teams, product owners, and project managers to continually drive improvement, digital services reliability … Proactive participation and input onto management of external/offshore IT support teams (workload, prioritisation, influence over ways of working etc.). Utilise existing monitoring to track performance and service reliability, analyse trends. Working with various stakeholders to improve our monitoring and alerting capabilities. Act as the key contact for escalations to and from support function, handling escalations from … business (including Auditors and Finance), external partners, and IT stakeholders. Regularly using the service management tool and the provider portals to gather information, contribute and expedite queries/issues raised by business units, perform trend analysis. Lead and report on Major Incidents and Problem investigation, collaborating and actively contributing to root cause analysis and resolution. Managing all operational issues More ❯

of a dynamic and results-oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to begin or develop their sales career within the IT sector. … The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will work within Bytes' Mid-Market Sales organisation (defined as organisations up to … employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strongvendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical Sales, Solutions Specialists as well as functional teams such as accounts, support and More ❯

of a dynamic and results-oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to begin or develop their sales career within the IT sector. … The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will work within Bytes' Mid-Market Sales organisation (defined as organisations up to … employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strongvendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical Sales, Solutions Specialists as well as functional teams such as accounts, support and More ❯

of a dynamic and results-oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to begin or develop their sales career within the IT sector. … The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will work within Bytes' Mid-Market Sales organisation (defined as organisations up to … employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strongvendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical Sales, Solutions Specialists as well as functional teams such as accounts, support and More ❯

of a dynamic and results-oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to begin or develop their sales career within the IT sector. … The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will work within Bytes' Mid-Market Sales organisation (defined as organisations up to … employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strongvendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical Sales, Solutions Specialists as well as functional teams such as accounts, support and More ❯