776 to 800 of 2,998 Customer Service Jobs in England

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate … If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary As part of Apogee's Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management … applications, the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting as Apogee's front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction More ❯

client in the Reading area. As the sole sales function, you will play a crucial role in driving business growth and building long-term customer relationships. Business Development Manager Responsibilities: New Business Development: Focus on identifying and developing new business opportunities within the Fit Out sector, particularly with contractors … specialising in retail store fit-outs. Customer Relationship Management: Cultivate and maintain strong relationships with existing customers. Market Research & Development: Identify and explore new market opportunities beyond retail, such as Defence, Security, Healthcare, and Construction. Business Development: Identify key decision-makers within the supply chain. Develop and execute sales … Prepare and deliver compelling sales presentations. Negotiate contracts and close deals. Technical Expertise: Demonstrate a strong understanding of steel processing and general steel knowledge. Customer Support: Provide excellent customer service and address customer inquiries effectively. Business Development Manager Requirements: Proven experience in sales and business development More ❯

Service Desk Analyst We are looking for a skilled Service Desk Analyst to provide vital 1st and 2nd line support as part of a dynamic IT service desk function. This role combines technical expertise, strong customer service skills, and business awareness to deliver efficient IT … support and maintain seamless communication across the organisation. Key Responsibilities: Serve as the first point of contact for all IT service desk queries, responding to phone calls and monitoring additional support channels Accurately record and manage incidents following established procedures Resolve the majority of technical issues at first point … Management, adhering to defined processes What We're Looking For: Experience in 1st and 2nd line support roles Strong problem-solving skills and a customer-focused approach Ability to work efficiently in a fast-paced IT environment Contract Details: Initial 3-month contract with the possibility of extension Onsite More ❯

our complex enterprise and strategic partners succeed in the digital economy. The Digital Transformation Services team is at the heart of AppDirect. Under the Customer Success Organization, we help drive our customer's technical success. We provide world-class relationship management and consultation to the companies we partner … CRM and other systems; as well as providing custom software solutions to make our customers uniquely successful. The Digital Transformation Services team offers our customer the technical expertise for a streamlined experience from the user UI to the reports consumed by the data analyst. We have impressive members on … this team who have a strong, customer-first culture. What you'll do and how you'll have an impact Understand and define customer business processes and present opportunities for optimisation and use of the Marketplace functionality; Serve as a platform functional expert to drive optimal use and More ❯

for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT … asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. More ❯

exciting period of growth and transformation. This is a senior leadership role, responsible for driving operational excellence, efficiency, and compliance across the company's customer service divisions. As Operations Director, you will oversee the end-to-end delivery of core business services, ensuring they are efficient, secure, and … scalable. You will lead on automation, process improvements, and service innovation , while maintaining a strong focus on customer experience and regulatory compliance. This is a fantastic opportunity for a proven operational leader to shape and enhance the company's service delivery during a period of change. Define … s operational strategy , ensuring alignment with overall business objectives. Lead and develop a high-performing operations team , fostering a culture of collaboration, accountability, and service excellence. Drive and manage large-scale operational changes to support business transformation, ensuring team buy-in and minimal service disruption. Identify and implement More ❯

Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers. About us We have offices based in Coventry, Newcastle, and London and offer flexible, hybrid … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System, and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, conforming to ISO20000 practices/ITIL processes and other relevant service … Ability to influence the allocation and management of resources for assignments. Proven experience in designing strategies within a multi-supplier environment. Experience of ISO20000 Service Management Experience of ISO27001 Security Management Standards. Experience of ITIL Service Management Specialist Knowledge Infrastructure Services: Good knowledge of Microsoft Azure services Experience More ❯

issues with efficiency and expertise. As a Technical Support Engineer, you will focus on providing technical support for Microsoft Dynamics 365 (Power Apps), ensuring customer satisfaction through effective problem-solving and collaboration. Responsibilities Communicate with customers, internal engineers, and third parties via email or telephone. Solve complex problems involving … Write technical articles to distribute technical information to customers and subsidiary staff. Attend triage meetings with local engineers to share knowledge and efficiently develop customer solutions. Develop and deliver internal and customer technical trainings and workshops in specialty areas. Perform technical mentoring and assist other engineers to ensure … Prepare and deliver proactive support services, including Supportability Reviews and Expert Roundtables. Use sophisticated tools to analyze complex problems and develop solutions to meet customer needs. Essential Skills Microsoft Dynamics 365 Customer Engagement (CE): Understanding of core CE capabilities, including entity customization, form scripting, business rules, and security More ❯

PME, and associated networks, in various field locations in UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge … PLC, HMI, SCADA, PME, and network systems. Develop and deliver training sessions for client staff on PMS systems. Maintain strong client relationships through excellent customer service. Document all service activities, including installation, maintenance, and troubleshooting reports for PLC, HMI, SCADA, PME, and network systems. Prepare and submit detailed … service reports and feedback to the CPS & PMS team. Technical Support and Troubleshooting: Provide on-site technical support to clients, addressing any issues with PMS, including PLC, HMI, SCADA, PME, and network systems. Troubleshoot hardware and software problems in a timely manner. Liaise with internal & external technical support teams More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education … on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support … experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their More ❯

you will: -Coordinate day to day transportation operations to ensure all shipments are being managed in the most efficient way with the highest quality service to the customer -Collaborate with carriers (Logistics Service Providers) and internal customers -Analyze data from numerous databases (using Excel and/or … based tools, spreadsheets and ability to navigate and interpret data PREFERRED QUALIFICATIONS - Qualification in logistics, supply chain, operations or related field - Experience in transportation, customer service, and/or distribution environments - Demonstrated experience with air, sea and road freight - Experience using data to drive root cause elimination and More ❯

Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK , frequently to Wales . Salary will be dependent on experience, and is potentially negotiable, starting from £35,000 - £45,000 currently. … Management of your own diary to organise weekly site visits to customers homes, and commercial sites Diagnose, test, repair product issues remotely and at customer, client sites Provide external and internal technical product training Liaise internally to order necessary parts to carry out servicing repairs and maintenance Benefits: Up … Company pool van for site visits 20 days holiday plus bank holidays (increases to 30 days) Pension Private healthcare Experience: Previous experience in a Service Engineer role with Electrical bias Relevant electrical qualification such as, City & Guilds 2382 , Level 3, electrical engineering degree, 18th Edition is highly desirable Experience More ❯

IT Service Desk Analyst We are seeking an IT Service Desk Analyst to provide first-class support to 280 users across 4 offices. If you’re passionate about IT troubleshooting, customer service, and delivering results, this is the role for you! Key Responsibilities Act as the More ❯

value for money on existing processes, resources, and IT systems by driving efficiency; as a Digital Developer, you will assist with improving the digital customer journey; and you will contribute to wider strategic initiatives to transform the lives of our customers. What the role is: The Digital Developer will … Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits More ❯

Travel: Travel to client sites will be required Company vehicle: N/A, pool vehicles available for client visits Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as an Executive Client Technical Consultant . With over … We seek a passionate individual to join our team. As an Executive Client Technical Consultant , you will work with our key clients, ensuring outstanding customer satisfaction, understanding needs, designing effective solutions, fostering long-term relationships, and contributing to the success of both the customer and the company. They … customers, understanding complex and challenging requirements. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining full awareness of the commercial element of the role. The More ❯

industry and post-production workflows. 1+ years of Digital Cinema account management experience. Ability to engage with and support clients directly to meet and service requests as required. Passionate about customer experience and customer service excellence. A positive attitude when experiencing obstacles and enthusiastic to get More ❯

us and shape the future of media and entertainment solutions? Let’s do it together! Role Summary We are seeking a self-driven and service-oriented IT Professional with a strong passion for learning, problem-solving, and cross-functional collaboration. This role is ideal for someone with a growth … Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment. Excellent customer service and communication skills, particularly when interacting with executives and C-level employees. Experience supporting both PC and Mac … troubleshoot and diagnose issues. Familiarity with Microsoft Office 365, Dynamics, SharePoint, and Active Directory. Documentation skills to aid in writing and updating internal and customer facing solutions to technical issues is an advantage is an advantage. Knowledge and experience with Azure and/or AWS - An advantage. Bachelor's More ❯

the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end users, partners and service providers. Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardising customer data or operations. Participate … is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. … Including: Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in More ❯

As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation and … blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities to … assist customers with their cloud solutions. Core Focus: Google Cloud Platform (GCP) Expertise Cloud-Native Proficiency: Kubernetes, containers, and serverless architectures. GCP Service Mastery: Deep knowledge of core GCP services (Compute Engine, Storage, SQL, BigQuery, etc.), with a strong emphasis on Vertex AI and other AI/ML offerings. More ❯

that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high … Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo products. Respond to customer queries (incidents or questions) in a timely and accurate way via support cases, phone, or email. Identify customer needs and help customers resolve … for end-users. Required Skills/Abilities Essential Excellent communication, client relationship and interpersonal skills Excellent analytical and problem-solving skills Strong experience with customer service desk systems (Jira Service Management, Zendesk) Strong understanding of software development and troubleshooting Ability to work independently and as part of More ❯

part of our client's investment in technology and transformation, we’re looking for an experienced IT Change & Release Manager to join their IT Service Management (ITSM) team in Bristol. Your Role In this role, you'll help manage and coordinate all aspects of Change & Release activity. You’ll … Reducing the risk and impact of releases on systems and users Reporting on KPIs and performing trend analysis Managing Post Implementation Reviews and driving service improvements Supporting process documentation and tooling Chairing meetings such as CAB and Change Planning Assisting with audits and deputising for the Change & Release Lead … when needed Key requirements: At least 3 years’ experience in IT Change Management Experience in a customer service or service desk environment Familiarity with ITSM tools (e.g., Jira, Remedy, ServiceNow) ITIL knowledge (certification desirable) Clear communication skills and a collaborative mindset Ability to manage workloads with urgency More ❯

part of our client's investment in technology and transformation, we're looking for an experienced IT Change & Release Manager to join their IT Service Management (ITSM) team in Bristol. Your Role In this role, you'll help manage and coordinate all aspects of Change & Release activity. You'll … Reducing the risk and impact of releases on systems and users Reporting on KPIs and performing trend analysis Managing Post Implementation Reviews and driving service improvements Supporting process documentation and tooling Chairing meetings such as CAB and Change Planning Assisting with audits and deputising for the Change & Release Lead … when needed Key requirements: At least 3 years' experience in IT Change Management Experience in a customer service or service desk environment Familiarity with ITSM tools (e.g., Jira, Remedy, ServiceNow) ITIL knowledge (certification desirable) Clear communication skills and a collaborative mindset Ability to manage workloads with urgency More ❯

Customer Support Consultant Location: Leeds Salary: £25,000 Department: Customer Services Job Type: Full time Contract Type : Permanent About us InfoTrack is a pioneering legal technology provider with a track record of phenomenal growth in the UK since 2016. Delivering game-changing digital solutions, weve revolutionised the way … automation tools and more. Our passion for innovation and commitment to align the conveyancing process with the 21st century is key to our success. Customer Support Consultants are responsible for supporting our client base with managing their online searches. The role involves building strong relationships both with suppliers as … well as clients in the UK. The aim of the role is to provide exceptional customer service and bring it to a top level, where clients feel personally attached to their support team. The role is reporting to the Customer Support Manager and is based in Leeds. More ❯

Select how often (in days) to receive an alert: Technical Customer Support Professional () Location: Rugby, GB, CV21 1DZ Position Type: Professional (6 month contract) Salary : £28,719 per annum + 6% shift premium after 1st month of training ( £144/month) - based on both French and Spanish speaking. After … Week 2: 14:00 - 22:30 Week 3: 06:00 - 14:30 Week 4: 14:30 - 23:00 Volvo Action Service (VAS): Keeping Customers Moving At Volvo Action Service (VAS), we ensure that Volvo Group customers across Europe receive prompt, reliable support whenever their vehicles face issues. Exceptional … customer service drives everything we do, and we take a proactive approach to getting vehicles back on the road quickly and smoothly. Meet Your New Team Join a diverse, dynamic environment where your colleagues become your family away from home. We're a truly global team, speaking More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯