826 to 850 of 2,880 Customer Service Jobs in England

Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making meaningful … connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your … focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider sales team by More ❯

Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making meaningful … connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your … focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider sales team by More ❯

Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯

Customer Tech Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯

within the End User Support Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents … and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving incidents and requests in a logical and thorough manner. This may include using technologies such … our Managed Services division, we work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. More ❯

fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: 80k - 90K With multiple warehouse locations across the southeast of England … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation … and professional development. Governance, Risk & Compliance Maintain the infrastructure and security risk register, ensuring compliance with all relevant regulations and policies. Supplier & Stakeholder Management Manage supplier relationships to maximise service quality and value. Collaborate with internal stakeholders to align infrastructure with business needs. Budget & Asset Management Manage infrastructure budgets and optimise costs. Ensure effective tracking of hardware, software, and More ❯

fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: £80k - £90K With multiple warehouse locations across the southeast of England … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation … and professional development. Governance, Risk & Compliance Maintain the infrastructure and security risk register, ensuring compliance with all relevant regulations and policies. Supplier & Stakeholder Management Manage supplier relationships to maximise service quality and value. Collaborate with internal stakeholders to align infrastructure with business needs. Budget & Asset Management Manage infrastructure budgets and optimise costs. Ensure effective tracking of hardware, software, and More ❯

Customer Support Specialist Location: Leatherhead, UK (Hybrid) Contract: Permanent | Full-time (37.5 hours/week) Salary: £26,500 - £32,000 (DOE) Holiday: 26 days + 8 bank holidays We're hiring on behalf of our client for a proactive and tech-savvy Customer Support & Systems Specialist. This hybrid role combines customer service with hands-on systems … management, including HubSpot, WooCommerce/WordPress, and platform integrations like Xero and Asana. You'll be the first point of contact for customer queries, support internal teams, and help improve workflows through automation and data insights. Key Skills & Experience: Customer or technical support background Experience with WooCommerce/WordPress and HubSpot Strong IT and troubleshooting skills Detail-oriented More ❯

Fire and Security Service Engineer Location: Peterborough - and surrounding areas Salary: Up to £40,000 basic with OTE £50,000 upwards Contract Type: Full-time, Permanent We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself … on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team of expert engineers who share their commitment to safety and customer satisfaction. What's on offer for a Fire and Security Service Engineer? Competitive salary with performance-related bonuses. Company van, tools, and mobile phone. Ability to manage your own … public holidays) Pension scheme and other company benefits. Opportunity to work with a highly regarded national company with a reputation for excellence. The role of a Fire and Security Service Engineer: We are seeking a skilled and motivated Fire and Security Engineer to join my client. As a key member of their field team, you will be responsible for More ❯

Fire and Security Service Engineer Location: Nottingham - and surrounding areas Salary: Up to £40,000 basic with OTE £50,000 upwards Contract Type: Full-time, Permanent We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself … on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team of expert engineers who share their commitment to safety and customer satisfaction. What's on offer for a Fire and Security Service Engineer? Competitive salary with performance-related bonuses. Company van, tools, and mobile phone. Ability to manage your own … public holidays) Pension scheme and other company benefits. Opportunity to work with a highly regarded national company with a reputation for excellence. The role of a Fire and Security Service Engineer: We are seeking a skilled and motivated Fire and Security Engineer to join my client. As a key member of their field team, you will be responsible for More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve the … customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve the … customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve the … customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve the … customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights shift pattern (Panama … Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls had with customers Attending … sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a technical environment Automation or More ❯

will work with a group of visionary back-end and front-end engineers committed to creating and enhancing the tools that empower our operational teams to deliver the exceptional service that sets us apart. The role Our teams strive to deliver exceptional customer service at every customer interaction, and we need them to have the best … trade-offs, and deliver improvements that make a real difference. By tracking outcomes and learning from each release, you'll continuously raise the quality of our tools and the service they enable - giving you direct influence over how we support thousands of businesses every day. The projects You'll lead high-impact projects that shape how our teams operate … our Operations teams up for success as we launch new card products, ensuring they have fast access to the right data to deliver exceptional support from day one. Improving customer communication: We aim to answer 90% of calls within 2 minutes and our tech needs to support that. Lead the optimisation of our phone system (built on Twilio), focusing More ❯

cares about our customers, keeps our promises and delivers quality. About the role We are growing our field support team and now looking for an experienced engineer to provide customer support directly at customers sites. You will be mainly based in our London office but travel, as and when needed, to various customer sites (in London) to support … key stakeholders in resolving technical problems. While technical skills are important to be able to resolve technical problems, to be successful in this role you will also demonstrate strong customer-facing attributes, such as active listening, empathy, adaptability, patience, problem-solving, and a positive attitude. This is imperative to ensure positive interaction and build strong relationships with clients. Responsibilities … Customer onsite support Prepare for site visits; ensure you have a clear and communicated plan for each visit Conduct onsite audits and assessments Provide technical support to users onsite within the scope. Escalate out of scope cases to the line manager for assessment. Maintain active communication throughout site visits with the main point of contact Create site visit reports More ❯

enhanced by providing resilient infrastructure in the cloud, improving availability to reduce impact to trade. The IT Operations team are investing heavily in building internal capabilities from a new Service Desk and Proactive Monitoring teams to expanding its Delivery capabilities in delivering million pounds infrastructure and Back Office projects. Tech teams are undergoing a diverse range of technical training … dedicated team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT Service Management, Infrastructure Support, Network Support, and the Service Desk Support team who are a dedicated 1st line channel for the retail arm of the business. H&B's … and chat Manage and resolve support tickets through our internal system Assist in technical projects, system maintenance, and new user setups Act as a 2nd line escalation point for Service Desk tickets Maintain IT systems, software distribution, and device management Contribute to the IT knowledge base and help train colleagues Be the first point of contact for walk-in More ❯

Architect - London role at Planhat Join to apply for the Enterprise Solutions Architect - London role at Planhat Get AI-powered advice on this job and more exclusive features. The customer platform built to acquire, service and grow lifelong customers. About Planhat: Planhat is reimagining how businesses grow with their customers. Our cutting-edge Customer Platform empowers B2B … teams to manage success, revenue, and relationships through one intelligent, flexible interface. We help companies unlock the full potential of their customer datapowered by automation, analytics, and AI. If you thrive at the crossroads of technology and strategic impact, we want to hear from you. The Opportunity: Were looking for a forward-thinking Enterprise Solutions Architect to join our … global team. In this role, youll help our most strategic customers harness Planhats capabilitiesincluding AI-driven automation, customizable workflows, and advanced data modelingto transform how they manage the customer journey. This isnt account management. Its solution architecture. It's a technical strategy. Its enabling companies to scale with intelligence. Future proofing the way they interact with their data in More ❯

plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … annual travel spend of <£200k Understand the products and value proposition of GTM Provide automated monthly reporting for all the clients in the portfolio Identify gaps and trends in customer spend Maximise and grow clients, working collaboratively with with the Account Management strategic team Improve profitability where possible through pricing adjustment, technology introduction or any other upselling opportunities Support … end implementation for assigned clients Support the strategic Account Management team with securing meetings and identifying contacts for Red customers Work closely with the Operations Team and supports any customer complaints or price matching queries Accurately manages all client CRM data Responsible for internal central email inbox distribution for client requirements Participate in new sales bids when required Drive More ❯

on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. Your day-to-day Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. Manage and monitor support interactions, serving as … an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases … and other pertinent items. Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. Develop deep understanding of customer's business and operational needs. Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. Develop and More ❯

in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally … solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly … to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on exceeding SLA targets, and escalate challenges appropriately to maintain service quality. Record all interactions and updates clearly in the ticketing system to support team transparency and consistent communication. Recreate reported issues when needed to better understand More ❯

in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally … solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly … to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on exceeding SLA targets, and escalate challenges appropriately to maintain service quality. Record all interactions and updates clearly in the ticketing system to support team transparency and consistent communication. Recreate reported issues when needed to better understand More ❯

as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team. Role To provide a professional & personal first … 2nd Line Helpdesk Technicians Undertake simple maintenance tasks for monitored systems To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers Installing Software and building computers for customers Take on ad hoc project work as … 9am - 6pm. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Friday, 15th August 2025 Start Date Friday, 22nd August 2025 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer EVERYTHING TECH LIMITED Everything More ❯

replacing hardware components as required. Installing, configuring, and relocating desktop equipment. Building and configuring workstations, including network port reconfigurations. Preparing and building laptops and other mobile devices to meet customer specifications. Encrypting, repairing, and re-accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management … and request fulfilment using a Service Management toolset. What youll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity … with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Full-time, Permanent Location: Office-Based Gloucestershire Security Clearance More ❯