Ivybridge, Devon, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯
Yealmpton, Devon, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯
Bere Alston, Devon, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯
I am working with a leading FinTech company who are looking for an IT Service Desk Analyst to join the team in Edinburgh. The role is part of the daily operations of the IT service desk, ensuring timely and effective resolution of end-user issues and requests. This … role is crucial for maintaining high levels of customer satisfaction and operational efficiency within the organization. Key Responsibilities include, Be involved in the daily operations of the IT service desk, ensuring timely and effective resolution of incidents and service requests. Work to the IT service desk … performance metrics, including response times, resolution rates, and customer satisfaction scores. Follow service desk processes and procedures using ITIL best practices and organisational standards. Support end-user devices and systems including but not limited to, laptops, mobiles, software licenses, office printers, office servers such as file and print More ❯
Blackburn, Lancashire, North West, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Blackburn? Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can More ❯
Mellor, England, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Blackburn? Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can More ❯
Accrington, Lancashire, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Accrington? You … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customerservice standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯
looking to add an experienced IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and customerservice, and who enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will play a key role in providing … IT ticketing system, ensuring timely updates and resolution. Escalate complex or unresolved issues to senior engineers or third-line support as required. Deliver excellent customerservice and communicate technical issues clearly to non-technical users. Key Skills: 2+ years of experience in an IT support role, ideally within … end users across desktops, laptops, printers, mobile devices, and basic networking. Experience working with ticketing systems and managing a busy support queue. A positive, customer-first attitude with strong communication and interpersonal skills. Ability to work independently, manage workload effectively, and know when to escalate. Full UK driving license More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Robert Half
a close-knit IT team, providing 1st-2nd line support to users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customerservice approach for all support queries IT … IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customerservice skills, with a strong team-work approach knowledge of networking principles strong attention detail with experience of process improvement and documentation a More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
Washington, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a IT Support Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customerservice standards. Key Responsibilities Technical Support: Provide 1st/2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents … DNS, DHCP, and VPNs. Familiarity with Google Suite (beneficial) Strong troubleshooting skills, with a methodical and analytical approach to problem-solving. Excellent communication and customerservice skills, with the ability to explain technical concepts to non-technical users. Experience with remote desktop tools and ticketing systems. In Technology More ❯
south cerney, south west england, United Kingdom Hybrid / WFH Options
Infinigate UK & Ireland
consists of IT security experts as well as highly skilled support staff. With the right people in place, our laser focus is on positive customer outcomes and long-term stable partnerships with our vendors. To deliver this objective we adopt a flat hierarchy, high performing teams, efficient decision-making … sales, renewals and product sales team. You will gain an introduction to a range of departments, balance a varied workload and proactively manage a customer base with all related administrative duties. In this role you can expect no two days to be the same, fantastic team comradery and reward … for a job well done! If you have gained some experience with administrative coordination, customerservice or sales support particularly within a related industry, this may be the next step in your career! Duties & Responsibilities • To manage the quoting and sales order processes from receipt of PO from More ❯
gloucester, south west england, United Kingdom Hybrid / WFH Options
Infinigate UK & Ireland
consists of IT security experts as well as highly skilled support staff. With the right people in place, our laser focus is on positive customer outcomes and long-term stable partnerships with our vendors. To deliver this objective we adopt a flat hierarchy, high performing teams, efficient decision-making … sales, renewals and product sales team. You will gain an introduction to a range of departments, balance a varied workload and proactively manage a customer base with all related administrative duties. In this role you can expect no two days to be the same, fantastic team comradery and reward … for a job well done! If you have gained some experience with administrative coordination, customerservice or sales support particularly within a related industry, this may be the next step in your career! Duties & Responsibilities • To manage the quoting and sales order processes from receipt of PO from More ❯
Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range … and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customerservice and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an … networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast-paced environment Great communication and customerservice skills Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus What We Offer: Competitive salary and benefits package Career growth opportunities More ❯
client is an independent Ricoh and Develop dealer established in 1988. They are a small, self-motivated, friendly team who strive to provide excellent customerservice to their client base. It is an exciting time to join them as they are looking to push more into the software … Papercut and Equitrac, but they want to move this on further with the recruitment of the right person. Job Description: To provide a technical service to customers, including installation, maintenance and repair of equipment. Ensure our customers receive the level of service expected and receive good communication at …/or Konica Minolta products up to the most recent models. Excellent knowledge of mechanical/electrical engineering. A minimum of 5 years Field Service Engineer experience. Proven fault-finding technique. IT literate with networking experience in both Windows and Mac based environments. Experience and understanding of Papercut. Excellent More ❯
Uncapped + Car + Healthcare SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customerservice and unrivalled career development. Youll have the autonomy and influence to shape the future of the company, drive high-impact sales strategies … business growth and development, shaping the sales strategy, building a high-performing team, and ensuring seamless processes across digital engagement, telemarketing, field sales, and customer experience. What Youll Be Doing Develop and manage a successful, high-performing sales team, ensuring your teams engaged, motivated and consistently achieving targets. Oversee … all aspects of the sales function, aligning digital, telemarketing, field sales, and account management to drive revenue growth and ensure a smooth customer journey. Maximise the effectiveness of lead generation activities, marketing activity, HubSpot sales system adoption and integration; or any such future platform as the board so chooses. More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Vistry Partnerships
Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customerservice with the requirements of achieving Company targets Demonstrable personal credibility 'Can do' attitude Willing to work extra to meet deadlines as and … with external stakeholders like NHBC and monitor program timelines and budgets. Ensure site compliance with SHE policies, conduct inductions, and promote safety solutions. Oversee customerservice training, monitor quality for handovers, and ensure customer satisfaction. Assist with subcontractor vetting, review quality reports, and ensure compliance with standards. More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line … site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customerservice and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead …/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customerservice with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line … site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customerservice and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead …/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customerservice with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time More ❯
Swinton, Manchester, North West Hybrid / WFH Options
Zellis
/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customerservice/… retail background. Tenacious in your pursuit of new clients, confident and at ease with cold calling. Excellent customerservice skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE … India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things More ❯