901 to 925 of 2,274 Customer Service Jobs in England

collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC International brings the QVC shopping experience to millions of people in Germany, Austria, Japan, the U.K., Ireland and Italy.QVC International reaches 124 million homes via 10 television … ensuring alignment with our goals and industry best practice. You will d rive the identification, prioritisation, and delivery of automation opportunities (Gen AI and RPA) that enhance efficiency and customer experience. You'll lead change management and business adoption for AI and automation projects , developing communication, training, and enablement strategies to embed new capabilities and foster a culture of … you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you ' ll thrive with us . More ❯

their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for … past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer … via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more Respond More ❯

What Experience is Required 2+ years in a hands-on IT support role within a Microsoft-based environment Experience supporting Windows PCs, Office 365, Azure, and networking technologies Strong customer service skills with a proactive and analytical approach to problem-solving Salary & Benefits Salary of £30,000 24 days holiday + bank holidays Life cover and Employee Assistance … Aylesford, and surrounding areas. How to Apply Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply More ❯

Windows. Skills in Office 365 as well as hardware building are definitely a bonus. Specific duties will include (but aren't limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails Using the formal call logging system in place, and be responsible for the quality of the … ability if you don't need to escalate. recognising when a call is urgent and escalate accordingly, Carrying out configuration and testing of new kit prior to install at customer site The ability to work as part of a team, whilst remaining self-motivated in managing your own workload; the ability to demonstrate an excellent customer service … 00pm Monday - Friday excluding Bank Holidays and you will work a 37 hour week around these hours. You may be asked to work the occasional weekend to support customer migrations; this will be supervised and time given back in lieu. In addition, you'll be expected take part in the Technical Support meetings which take place one morning each More ❯

Senior Program Manager, HCTP Category Excellence This is a contractual role. At Amazon, our vision is to be 'earth's most customer centric company'. In pursuit of the same, we constantly challenge ourselves to build/enable paradigm changing customer experiences such as - payment on delivery, no questions asked returns, instant refunds and various others. While such … customer centric policies build trust with our customers, these are also taken advantage of by various bad actors (buyers, sellers, vendors, etc). Such abuse/misuse of our policies, results in increasing the cost of our operations. At HCTP Category Excellence, we aspire to reduce cost of customer returns & associated business waste to zero - zero defects, zero … waste, zero abuse to deliver a sustainable customer experience. We build, influence across Amazon various products & policies that get us closer to this aspiration. We measure our progress by relentlessly focusing on various performance/operational metrics, delivering positive P&L impact while maintaining our highest bar on customer experience. As a Senior Program Manager, you will be More ❯

the efficient handling of maintenance requests across multiple sites. Your primary focus will be on ensuring that all processes are followed in alignment with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This role is essential to maintaining the smooth operation of our Facilities Helpdesk, to ensure a high level of client satisfaction. The ideal candidate will … can implement positive ways of working. This is an extremely important position within the Business and you will be working closely with Senior Management to always ensure an impeccable service to clients and customers. Key Responsibilities: Team Management: Lead, motivate, and manage a team of Ten helpdesk operatives who handle Maintenance calls and numerous email requests. Process Oversight: Ensure … advice on process. Implementing positive changes to the Helpdesk Allocating jobs and managing the level of jobs coming through and ensuring all the information is correct Dealing with any Customer Issues to ensure an excellent service is provided at all times Overseeing Quotes and Budget Reporting Excellent Customer service ensuring our clients are always updated with More ❯

with UK, Ireland, and occasional international travel) Department: Digital Solutions Reports To: Digital Solutions Team Leader Join ZEISS as a Digital Solutions Engineer Are you a technically skilled and customer-focused professional looking to make a real impact in the world of healthcare technology? ZEISS is seeking a Digital Solutions Engineer to join our growing Digital Solutions team. This … management, remote support, and pre-sales consultancy, working with cutting-edge on-premises and cloud-based software products. Key Responsibilities As a Digital Solutions Engineer, you will: Technical Support & Customer Service Deliver remote and telephone support to customers and internal teams Diagnose software application issues and network connectivity problems Perform software upgrades and maintain detailed CRM records Provide … expert application support for ZEISS digital solutions Pre-Sales & Commercial Support Partner with the Sales Team to provide technical input during customer meetings and tender processes Review quotations for technical accuracy Attend customer meetings to support the sales cycle Project Management & Software Deployment Manage and coordinate the installation and upgrade of software Liaise with customers and IT departments More ❯

external community. Required Qualifications Bachelors or Masters degree in business, finance, engineering, or another relevant field OR enough experience in lieu of degree • Process improvement and facilitation experience essential • Customer Service/Success Experience essential • Project management experience essential • Demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation process improvement solutions, using one or more … direction setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and More ❯

system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. What will I be doing? As the Interim Head of Product for Customer Care , you will lead the strategy and execution of the Agent Experience and Customer Contact as a Service (CCaaS), and Customer Self-Service Experience. These … products are mission-critical to our vision and objective to enable global energy retailers to provide exceptional, AI-driven, and cost-efficient customer service. Your responsibilities will include: Owning and refining the global strategy and roadmap for Customer Care products Driving delivery of in-flight development milestones and evolving the product strategy as we learn from customer … managing multiple product teams Strong commercial acumen, particularly around go-to-market strategy and pricing Background in energy retail operations and contact centres (CCaaS) Experience leveraging AI to enhance customer experiences More ❯

Engineer! Based in Bath, Bristol, Exeter, or nearby, youll enjoy a hybrid role that showcases your expertise in Apple, cloud platforms, networking, and more. Your friendly demeanour, commitment to customer service, and ability to navigate diverse tasks could make you the perfect fit. If youre self-motivated, thrive in a fast-paced environment, and embrace responsibility, apply now … for a role that values impeccable standards and a company that puts well-being at the core of our values. If you are hard-working and highly customer-focused, and you have most but not all of the posted technical experience, you should still apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation … Drive knowledge transfercreate KB (HTL) articles and update triage and escalation procedures. Mentor L1 colleagues in troubleshooting and escalation best practices. Completing tasks towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the More ❯

GTM) strategies. Ensure that cross-functional teams (sales, technical, marketing, and product) are aligned with GCP-related initiatives and objectives. Facilitate internal communication and knowledge sharing to maximize cloud service offerings across BUs. Drive demand generation campaigns in collaboration with GCP and internal marketing teams. Organize and manage vendor-sponsored events, roundtables, webinars, and cloud summits to promote GCP … services and solutions. Qualifications : Strong customer service orientation and adaptability to changing customer needs. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work effectively in a collaborative team environment. Should have a proven track record of delivering outstanding client service throughout the sales process, ensuring satisfaction and loyalty. Should possess a More ❯

About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented IT Engineers to join their team and … Opportunity: This is an exciting opportunity for experienced IT Engineers (L2/L3) to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level technical support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to … and other security standards. Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service More ❯

quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a … in Microsoft Office and Microsoft Project About The Company KUS Power Engineering, part of the BRUSH Group, is a design and build, high voltage, electrical contractor committed to outstanding customer service and the safe delivery of turnkey substation projects from 11kV to 275kV. With a proven track record of quality outcomes, KUS Power Engineering deliver contracting services to More ❯

offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup … control role for the technical operations carried out by, or on behalf of, Wallester UK (on an outsourced basis), including development, platforms and systems, and the general business and customer service operations. The UK HoORO is also responsible for undertaking and controlling UK operational activities and ensuring that the business and all operations are highly resilient. The UK … and Operations Ensure that systems and technology platforms used for Wallester UK operations are set up and maintained in a manner that is suitably secure and resilient, to protect customer funds and data integrity. Manage relationships with vendors and third-party service providers, including ensuring sufficient due diligence procedures are conducted and governance and oversight arrangements are effective. More ❯

We are looking for a Payment Solutions Manager who will integrate each Payment service with the Payment Operations and Development Teams and the business areas impacted by the Service. The Payments Solutions Manager will suit someone who has been responsible for the onboarding of new Payment vendors - from vendor selection to integrating with the business and must have a … broad knowledge of different payment methods. You know what constitutes a good service, understand risks and controls, are self-motivated and have a natural desire to want to improve existing processes. The person must be comfortable to challenge the status quo, offer solutions to problems and generate new ideas. The role will require interaction across multiple Teams and across … Payment vendors. Co-ordinate the resolution of support or technical problems; understand new features and functionalities that could benefit the business, conduct ongoing cost negotiations. Create or update all service documentation and communicate changes across affected teams. Documentation to include procedural documentation and process flows and decision trees. Execute data analysis on the vendor to ensure service is More ❯

We are looking for a Payment Solutions Manager who will integrate each Payment service with the Payment Operations and Development Teams and the business areas impacted by the Service. The Payments Solutions Manager will suit someone who has been responsible for the onboarding of new Payment vendors - from vendor selection to integrating with the business and must have a … broad knowledge of different payment methods. You know what constitutes a good service, understand risks and controls, are self-motivated and have a natural desire to want to improve existing processes. The person must be comfortable to challenge the status quo, offer solutions to problems and generate new ideas. The role will require interaction across multiple Teams and across … Payment vendors. Co-ordinate the resolution of support or technical problems; understand new features and functionalities that could benefit the business, conduct ongoing cost negotiations. Create or update all service documentation and communicate changes across affected teams. Documentation to include procedural documentation and process flows and decision trees. Execute data analysis on the vendor to ensure service is More ❯

line IT support role. Strong knowledge of Microsoft Operating Systems, Microsoft 365, Office Suite, and Active Directory. Solid understanding of basic networking (DHCP, DNS, routing). Excellent communication and customer service skills. Strong problem-solving and organisational abilities. Awareness of Health & Safety practices. Desirable: Experience with Entra (Azure), Intune. PBX Management/Maintenance. Knowledge of enhanced networking. VMWare More ❯

similar alternative products/tools);Essential: Preventative maintenance of Datacentres Responsible for VM/Application backups/snapshots Maintaining a healthy server environment through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best More ❯

Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork, communication, and organizational skills. Ability More ❯

DR/BCP Experience • Expertise in network data centre environments. • Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. • Outstanding customer service skills. • Strong organizational, troubleshooting, decision-making, and analytical skills. • Ability to work with limited supervision, self-starter, and strong time management skills. • Ability to adapt to handle More ❯

Database Knowledge of programming languages such as Java/SQL/VBA/Java Script/Shell Excellent analytical and problem solving abilities Good knowledge of IT industry Good customer service skills Proficient in Microsoft Office particularly in the use of MS Excel Excellent English and Mandarin communication skills Team player Please follow us on Linkedin: We would More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

Benefits • Personal Pension Scheme • Health Insurance Scheme • Discount shopping platform • Employee Assistance Program • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯

they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK. Overview: Now they More ❯

AI Labs At Gradient Labs , we're on a mission to make exceptional customer service the norm. Founded in 2023, we've quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all … days a week to collaborate and catch up. If you're excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we'd love to hear from you. As an AI Delivery Lead, you will As an AI Delivery Lead, you'll be responsible for helping enterprise customers achieve real, measurable … embed our platform deeply into their operations and drive strategic outcomes that matter. You will: Take care of the end-to-end delivery and integration of our platform into customer's environment. Understand their objectives, requirements and the current ops landscape. Propose, agree and execute on a project plan to deliver the integration. Help customers tailor our AI agent More ❯