926 to 950 of 1,888 Customer Service Jobs in England

online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customer service teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯

Location: We welcome applications from those looking for hybrid working, in our Handforth (Cheshire) Office. About the Role Our IT Service Desk is key in delivering IT Support services to over 450 Pet Care Centres and Vet Practices, alongside 3 Support Office buildings and our Distribution Centre based in … Key Responsibilities - What you'll be doing Speaking with our colleagues, however they choose to contact us, via telephone, email or through our self-service system, listening to their requirements and providing them with timely updates that mean that they can get on with their day while we take … care of their IT needs. Recording accurate, detailed information in our Service Management tool that helps form a comprehensive account of the incident or request. Using our extensive knowledge database, troubleshooting queries across hardware and software, for both colleagues in one of our offices or remotely working from elsewhere. More ❯

Salesforce Service Cloud Developer Location Remote (UK-based) Rate £550-£675 per day (Inside IR35) Length - 6 months (possible extension) TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. … They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment. Key Responsibilities Design, develop and implement robust Service Cloud functionality that meets global business requirements Build custom components and … party systems via APIs and middleware tools Ensure best practices in code quality, performance optimisation and platform scalability Key Requirements Strong experience delivering Salesforce Service Cloud solutions at scale Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools Deep knowledge of Omni-Channel, Knowledge Management and Case More ❯

Salesforce Service Cloud Developer Location Remote (UK-based) Rate £550-£675 per day (Inside IR35) Length - 6 months (possible extension) TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. … They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment. Key Responsibilities Design, develop and implement robust Service Cloud functionality that meets global business requirements Build custom components and … party systems via APIs and middleware tools Ensure best practices in code quality, performance optimisation and platform scalability Key Requirements Strong experience delivering Salesforce Service Cloud solutions at scale Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools Deep knowledge of Omni-Channel, Knowledge Management and Case More ❯

customers and internal teams have the resources, documentation, and assistance they need to succeed. You’ll work closely with product managers, developers, marketing and customer-facing teams to help deliver the best possible experience for our users. This role is perfect for someone who’s organised, tech-savvy, and … about how digital products are built, improved, and supported. Key Responsibilities Provide day-to-day support to the product team with administrative, operational, and customer-related tasks. Monitor and triage incoming product issues and user feedback, escalating bugs and feature requests appropriately. Collaborate with customer service, marketing … cross-team liaison skills. Experience with analytics tools (Google Analytics, Looker, Hotjar.) Previous exposure to UX/UI design, A/B testing, or customer journey mapping. Excellent written and verbal communication skills. Strong organisational skills with attention to detail. A customer-first mindset and problem-solving attitude. More ❯

customers and internal teams have the resources, documentation, and assistance they need to succeed. You’ll work closely with product managers, developers, marketing and customer-facing teams to help deliver the best possible experience for our users. This role is perfect for someone who’s organised, tech-savvy, and … about how digital products are built, improved, and supported. Key Responsibilities Provide day-to-day support to the product team with administrative, operational, and customer-related tasks. Monitor and triage incoming product issues and user feedback, escalating bugs and feature requests appropriately. Collaborate with customer service, marketing … cross-team liaison skills. Experience with analytics tools (Google Analytics, Looker, Hotjar.) Previous exposure to UX/UI design, A/B testing, or customer journey mapping. Excellent written and verbal communication skills. Strong organisational skills with attention to detail. A customer-first mindset and problem-solving attitude. More ❯

Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending … Retail Markets, and reports to the EVP of Europe & UK. In this position, you will work to ensure a smooth transition from sales to customer success and take the lead on new business sales from cold calls to closing. In addition, you will also be driving growth by nurturing … to a range of exciting SMB and Enterprise customers. With our support, you will get up to speed quickly with the products, onboarding and customer service processes. Establish and nurture new and productive relationships with executives at all levels. Identify opportunities and prepare and present dynamic business presentations More ❯

Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending … Retail Markets, and reports to the EVP of Europe & UK. In this position, you will work to ensure a smooth transition from sales to customer success and take the lead on new business sales from cold calls to closing. In addition, you will also be driving growth by nurturing … to a range of exciting SMB and Enterprise customers. With our support, you will get up to speed quickly with the products, onboarding and customer service processes. Establish and nurture new and productive relationships with executives at all levels. Identify opportunities and prepare and present dynamic business presentations More ❯

To provide specialist support in the operational management, implementation, maintenance of data communication networks and projects assisting in the provision of continuous and acceptable service to all end users, including management and on-site supervision of approved third party service providers and contractors as well as support of … national and locally defined targets and standards. To provide leadership to staff demonstrating high standards in order to ensure that a high quality of service is maintained. Able to analyse, investigate and interpret complex information/issues such as hardware configurations, performing comparisons and trend analysis on this factual … IOS, IOS-XE and NX-OS. oNetwork troubleshooting: Proficiency in networking concepts including LAN/WAN, WiFi, L2 and L3 protcols oVLANS, Quality of Service (QoS) and security protocols oStrong understanding of Network security principles and products oIndepth knowledge of routing protocols (e.g. OSPF, BGP, HSRP, VRRP) oMentoring: Providing More ❯

from an electrical background looking for a fully office-based role, where you will receive specialist manufacturer training to lead the technical support and service function in the UK? In this office-based role you will be handling 4 Service Engineers and dealing with their technical enquiries, sorting … and selecting spare parts, along with managing service contracts. You will be given full product training allowing you to become the technical expert in the UK, with the support of the European head office. This company manufacture, service, and maintain a range of commercial catering equipment and are … based that they can truly mould into their own, progressing their career as the leading technical engineer in the country. The Role: Handling 4 Service Engineer and their technical queries over the phone Organising and selecting spare parts for specialist equipment Liaising with Sales, Engineering, Customer Service More ❯

Role General administration duties Building good working relationships with both internal and external customers Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance More ❯

Calls : Engage in telephone-based sales, building relationships with new and existing businesses. Closing Deals : Successfully close sales and meet or exceed monthly targets. Customer Support : Provide excellent customer service and follow-up to ensure client satisfaction. What We re Looking For: B2B Sales Experience : Experience in More ❯

Calls : Engage in telephone-based sales, building relationships with new and existing businesses. Closing Deals : Successfully close sales and meet or exceed monthly targets. Customer Support : Provide excellent customer service and follow-up to ensure client satisfaction. What We're Looking For: B2B Sales Experience : Experience in More ❯

system administrator to join them to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Exeter area. As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring … compliance with the SLAs (Service Level Agreement) associated with the contract. All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required. The tasks will include (but not limited to): Carry out … support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the execution of all duties. Follow technical escalation More ❯

system administrator to join them to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Exeter area. As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring … compliance with the SLAs (Service Level Agreement) associated with the contract. All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required. The tasks will include (but not limited to): Carry out … support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the execution of all duties. Follow technical escalation More ❯

Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯

Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯

Network Operations & Field Service Specialist – EV Charging Infrastructure - 35k - £37k Location: Hybrid – St Albans (3+ days on-site per week) Salary: 35k-37k + benefits Department: Technical Support/Network Operations Employment Type: Full-time, permanent About the Role We’re supporting a rapidly growing company in the EV … charging sector, committed to building a scalable charging network. They’re currently seeking a Network Operations & Field Service Specialist to oversee the UK charger network, ensuring high levels of reliability for EV users. You’ll be part of a collaborative technical support team, responsible for proactive maintenance, fault response … process improvement. Key Responsibilities Monitor and manage the EV charging network to ensure optimal uptime and reliability Coordinate and manage reactive maintenance through Field Service Partners (FSPs) Maintain accurate data in the UK asset database and support performance reporting Oversee and execute Electrical Installation Condition Reports (EICR) and Planned More ❯

in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a More ❯

Fire & Security Engineer - Service & Maintenance Location: Greater Manchester The Company: An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality … service delivery, the business continues to expand its presence across the UK. The Role: The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and … intruder alarm systems Emergency lighting systems Access control and remote signalling systems (Redcare, Dualcom) Ensure all work complies with relevant British Standards Maintain accurate service records and documentation Deliver high standards of customer service during site visits Requirements: Strong technical knowledge and proven experience in the fire More ❯

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. … The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player who … is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. … The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player who … is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

Title: Security Engineer (Service or Install Roles) Location of Works: Stoke-on-Trent The Company: Highly successful security company with years of industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional Security Engineer. As a Security Engineer … Holidays Ongoing training and career progression 2 Bonuses a year Engineer of the month bonus scheme Private Health Care + Dental Care Death in Service Pay As a Security Engineer your main responsibilities will be: 3 years plus experience, installing, servicing and commissioning Access control and CCTV Systems Servicing … control and CCTV Systems Troubleshooting and fixing faults with the Access control and CCTV Systems Maintaining correct and accurate documentation for onsite records Excellent customer service Working independently or in a team Working to high British Standards As a Security Engineer your knowledge and experience will be More ❯

Title: Security Engineer (Service or Install Roles) Location of Works: Stoke-on-Trent The Company: Highly successful security company with years of industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional Security Engineer. As a Security Engineer … Holidays Ongoing training and career progression 2 Bonuses a year Engineer of the month bonus scheme Private Health Care + Dental Care Death in Service Pay As a Security Engineer your main responsibilities will be: 3 years plus experience, installing, servicing and commissioning Access control and CCTV Systems Servicing … control and CCTV Systems Troubleshooting and fixing faults with the Access control and CCTV Systems Maintaining correct and accurate documentation for onsite records Excellent customer service Working independently or in a team Working to high British Standards As a Security Engineer your knowledge and experience will be More ❯

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to … our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP … to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address More ❯