Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customerservice, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate a More ❯
Unit 1, Elstree Gate, Elstree Way, Borehamwood, England
CHALKLINE SOLUTIONS LTD
who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT. Role To deliver outstanding customerservice by understanding Client’s IT and business needs. You will be working directly with our clients and will be exposed to the … Closing Date Tuesday, 24th June 2025 Start Date Wednesday, 25th June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE or equivalent, grade 4 or above (Essential) Maths GCSE or equivalent, grade … or above (Essential) About the Employer CHALKLINE SOLUTIONS LTD Chalkline are an IT managed service provider and a Microsoft cloud solution provider. They help businesses develop the technology they need to succeed and grow. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
access for all Motability Operations (MO) employees and customers is correct, appropriate, and secure. Within the IAM function: The IDaaS team is responsible for customer identities, SSO, and MFA. The IGA team manages internal employee access management and governance. This role leads the IGA team and reports into the … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customerservice to clients. The Role: Provide technical support via phone, email, chat, and service portal. Be the first point of contact for … technical issues and service requests Log, prioritise, and assign tickets, keeping records accurate and up to date. Build strong relationships with clients and gain a good understanding of their needs The Candidate: Previous experience providing 1st line IT support Hands-on experience with the latest Microsoft technologies Able to More ❯
a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customerservice to clients. The Role: Provide technical support via phone, email, chat, and service portal. Be the first point of contact for … technical issues and service requests Log, prioritise, and assign tickets, keeping records accurate and up to date. Build strong relationships with clients and gain a good understanding of their needs The Candidate: Previous experience providing 1st line IT support Hands-on experience with the latest Microsoft technologies Able to More ❯
South East of England (Reading to London) Working as part of our Group Field Engineering team, you will report directly to one of our Service Delivery Managers and you will provide hardware and network installation services to our customers. If you are eager to join an organisation where you … existing systems to latest software and/or hardware as required, as well as ongoing break-fix and BAU support. As the role is customer facing, it is imperative that providing great customerservice is highly important to you. Although a field-based role, you will collaborate … whilst on-site, providing regular updates. Adhere to policy and procedures required as part of your role. Who youll be If you are a customer-focused individual who is technically savvy, then this could just be the role for you. The ability to collaborate effectively with your peers, as More ❯
an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support Engineer . Youll play a vital role supporting customerservice teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment … where attention to detail and technical curiosity are valued. What youll be doing: Reviewing customer reports and technician feedback to identify required parts Analysing electrical/mechanical drawings to verify or source components Using partial part numbers or images to trace and identify full assemblies Communicating with global stakeholders More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Meridian Business Support
You will have experience in configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so … the successful candidate must have DV clearance. Our engineers share a common set of characteristics and bring the experience that drives innovation and delivers customer value, they: Have a good understanding of the technology industry, including current and emerging digital strategies, solutions and trends. Understand the importance of customer … to detail. Well organised, able to prioritise multiple work streams whilst maintaining the common sense to escalate when workloads may pose a risk to customer delivery and SLAs. Able to work well under pressure, doesnt get flustered and has a clear understanding of their own abilities. Customer-serviceMore ❯
Stratford-upon-Avon, Warwickshire, United Kingdom Hybrid / WFH Options
Akkodis
and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC). The skills you will need: Proficiency in Dynamics CE (Customer Engagement) for Sales and CustomerService Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration More ❯
Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customerservice, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry … or above (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology More ❯
trusts, providing high quality and flexible shared business services. The post holder will complete development, deployment and on-going system management of the self-service reporting applications. This role is pivotal to the further development and enhancement of our existing reporting applications. The role is designed to build a … combination of subject matter expertise and technical skills to develop a strong service delivery. The responsibilities of this role require genuine business intelligence insight into the finance and procurement operational functions to improve the quality and distribution of financial and procurement information to managers at all levels of the … Specification Knowldege & experience Essential Degree/years of relevant experience Experience of working in an NHS Finance and Procurement environment Experience of providing excellent customerservice to internal and external customers Sound experience and knowledge in data analysis Knowledge of SQL and complex query writing Experience of developing More ❯
Salary: £170 Per day (Outside IR35) + 45p per mile Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration. This role requires travel throughout Cumbria, so engineers who are comfortable … hands-on support to users as they transition to Windows 11. Working in a small team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger … users throughout the migration process - Able to contact 3rd party suppliers to resolve post-migration issues REQUIREMENTS - Experience of Windows migrations/deployments - Strong customerservice skills with a user-first mindset - Good knowledge of Office 365 and Microsoft technologies - A positive, problem-solving approach with excellent communication More ❯
Doing: Shape the company's data and systems strategy alongside the leadership team. Build and manage dashboards to monitor key business KPIs across commercial, customerservice, and operations. Transform raw data from platforms like ERP, WMS, and e-commerce systems into actionable insights that support decision-making. Analyse … monthly sales, pricing, margin, and operational data to identify trends and value opportunities. Partner with Marketing to track campaign ROI, customer lifetime value, and optimise acquisition spend. Support Commercial teams by uncovering upsell/cross-sell opportunities and evaluating pricing/promotional strategies. Forecast demand and support inventory planning More ❯
in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients … or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do … to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients … or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do … to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
to be driven, innovative and work with a high degree of autonomy. What do we offer ?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Flexi timeo Hybrid working model (we are … junior colleagues and non-platform staff in the use of cloud platformso Examining, recommending and implementing changes to procedures, policies and services to improve customer serviceo Install, configure and test new versions of system tier offerings, ensuring that all products are within the NHSBSA End of Life strategy and … organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to More ❯
needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 CustomerService applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 CustomerService applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 CustomerService applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Major Recruitment
of technically focused business coordinators to manage bespoke software systems for both internal and external customers in a troubleshooting capacity. This is a technical customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone with extensive 1st or … includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least … months experience working in a similar IT technical or business support role, including the delivery of exceptional customerservice to both internal/external customers over email and telephone communication You will be responsible for client queries such as technical and system issues including any change requests, whilst More ❯
Company Description The client is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive … services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. … impact we have in this incredible industry. Responsibilities & Accountabilities First and foremost, you ll be living and breathing the Company philosophy of excellence in customerservice and providing a best-in-class service to existing and new partners Obsessively driving your sales pipeline to a successful close More ❯
partners like Very and JD Williams . Write engaging, on-brand product descriptions and marketing copy for multiple channels, ensuring consistency in tone and customer relevance. Plan, brief, and manage promotional calendars in line with trading goals across all platforms. Own key performance reporting across all digital channels—delivering … actionable insights, commercial recommendations, and regular performance presentations to stakeholders. Collaborate closely with digital marketing, brand, supply chain and customerservice teams to ensure a seamless online customer journey from discovery to post-purchase. Monitor and manage Amazon advertising and promotional activity to ensure spend efficiency and … ROI. Work with third-party agencies and internal stakeholders to optimise performance through content, conversion rate optimisation, and customer retention initiatives. Stay ahead of marketplace trends, platform algorithm changes, and emerging tools to continuously evolve the online strategy. What We're Looking For: Proven experience managing eCommerce and marketplace More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
MacGregor Black
partners like Very and JD Williams . Write engaging, on-brand product descriptions and marketing copy for multiple channels, ensuring consistency in tone and customer relevance. Plan, brief, and manage promotional calendars in line with trading goals across all platforms. Own key performance reporting across all digital channels—delivering … actionable insights, commercial recommendations, and regular performance presentations to stakeholders. Collaborate closely with digital marketing, brand, supply chain and customerservice teams to ensure a seamless online customer journey from discovery to post-purchase. Monitor and manage Amazon advertising and promotional activity to ensure spend efficiency and … ROI. Work with third-party agencies and internal stakeholders to optimise performance through content, conversion rate optimisation, and customer retention initiatives. Stay ahead of marketplace trends, platform algorithm changes, and emerging tools to continuously evolve the online strategy. What We're Looking For: Proven experience managing eCommerce and marketplace More ❯
on experience) Full-time UK (Hybrid) Excited about revolutionizing healthcare IT? With x-tention's ongoing development of the MACH Integration Platform as a Service (iPaaS), now's the chance! Embrace the opportunity to be at the forefront with the x-tention Group as we build on our … x-tention Limited is the international arm of x-tention Group (x-tention.com) with over 800 staff operating across 5 countries and a global customer base. As part of the ongoing investment, we are building on our 20 years on integration and interoperability products and services used by 100s … of hospitals already to build the next generation integration service for global healthcare. This is an exciting time to join the international team as we define and lead on the new hybrid integration model. Visit our website at mach.health . which provides a comprehensive understanding of our product. Information More ❯
Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … to appropriately manage requests. Create monthly presentations for the SDM using ServiceNow data to highlight SLA metrics, address issues, manage action plans, and recommend service improvements. Check and approve decommission tasks within ServiceNow and document them for the team. Support the follow-up and management of processes, including checks … suppliers. IT literate and competent with Microsoft Office and similar software. Ability to create data reports and presentations. Confident, collaborative working style with exceptional customerservice skills, able to communicate effectively at all levels. Highly organised with the ability to work in a fast-paced, structured manner to More ❯