951 to 975 of 2,292 Customer Service Jobs in England

A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This position requires a high level … of professionalism while performing daily support tasks as required. Experience working directly with end users on a daily basis along with a passion to deliver superior customer experience and technology is required. Responsibilities (including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions … issues methodically. Basic experience with policy management (Group Policy & Intune). Experience in support Mac OS X devices. Qualifications: Minimum 3 years' experience working in IT roles demonstrating excellent customer service and support. Relevant professional qualifications a plus Great attitude, team player always willing to pitch in and take on new tasks Proactive/flexible nature What you More ❯

Permanent A leading UK-based technology services provider is seeking a skilled and motivated Linux Engineer to support and maintain complex live systems for a high-profile client. This customer-facing position requires a confident communicator with a strong technical background in Linux environments, as well as the drive to continuously grow and develop their expertise across current and … an established team, the successful candidate will manage incidents, troubleshoot performance issues, and contribute to the configuration and implementation of secure, scalable IT infrastructure. The position requires a strong customer service orientation, with the ability to engage effectively with stakeholders and resolve issues within agreed SLAs and KPIs. Key Responsibilities Provide day-to-day support of Linux servers … and applications across enterprise environments Monitor system status and report incidents or risks to relevant teams and service managers Troubleshoot and resolve complex system issues using strong scripting and diagnostic skills Configure and deploy Linux servers and maintain documentation for build processes and operational procedures Use automation tools (e.g., Ansible) to streamline configuration and system management Deliver technical mentorship More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

What you will do Your role as a mobile BMS service engineer will be to carry out routine BMS maintenance on a variety of sites and responding to callouts from our Maintenance Operations Team. This role will also include completing small works such as replacing BMS controllers, modules, sensors or actuators. Our client sites are in London and surrounding … stand by allowance paid on top 25 days of Annual Leave plus Bank Holidays (Holiday purchase scheme also available) Pension (up to 7% match) Life assurance (3x base salary) Service van, PPE, IT equipment provided Employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive … product and on the job/cross training opportunities w ith outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy How you will do it Carry out routine BMS service visits Respond to BMS callouts Support maintenance operations team with customer More ❯

and helping people? We're looking for a motivated individual to join our team as a Junior 1st Line Support Analyst. Whether you have an IT degree or strong customer service experience, we want to hear from you! Junior 1st Line Support Harrogate - 2 days a week Up to £22,250 per year with rise closer to £24k … inital 6 Months Permanent role What we're looking for: A friendly, problem-solving attitude with great communication skills Either a relevant IT degree or solid experience in a customer-facing role A willingness to learn and grow in a fast-paced IT environment Basic knowledge of IT systems, Windows OS, and Microsoft Office A team player who can More ❯

into your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a … support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior … base What you'll need: MSP background - essential Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: £30k More ❯

into your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a … support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior … base What you'll need: MSP background - essential Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: £30k More ❯

clients. The role involves extensive direct telephone and email contact with financial planners, paraplanners and wealth managers (intermediaries). The role is about developing strong relationships built on outstanding service for all and any queries that our clients and their client dealings with the 7IM platform. The role holder will work closely with the Regional Platform Relationship Managers and … Operations team to provide excellent customer service to our intermediary practices. Responsibilities Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensuring all calls are answered in a timely manner and dealt with appropriately managing the caller's expectations where necessary Take ownership of queries; analyse, research and provide … solutions using knowledge of the systems and processes. Servicing assigned intermediary firms in a pooled account service model taking responsibility for specific tasks which are scheduled on a rota basis Taking responsibility to ensure all client and intermediary communication is accurate, appropriate and delivered at the right time, including emails, letters and platform updates Liaising closely with relevant members More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first … the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical exposure Proactively identify recurring issues and suggest improvements What Were Looking For Proven experience in … with backup solutions (e.g. Veeam, Datto), RMM tools, and remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional More ❯

manage support requests using the IT ticketing system, ensuring timely updates and resolution. Escalate complex or unresolved issues to senior engineers or third-line support as required. Deliver excellent customer service and communicate technical issues clearly to non-technical users. Key Skills: 2+ years of experience in an IT support role, ideally within a multi-user environment. Strong … . Confident in supporting end users across desktops, laptops, printers, mobile devices, and basic networking. Experience working with ticketing systems and managing a busy support queue. A positive, customer-first attitude with strong communication and interpersonal skills. Ability to work independently, manage workload effectively, and know when to escalate. More ❯

pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable them to … environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures. Enforcing and monitoring in More ❯

customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to … your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say … days annual leave + bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat More ❯

be responsible for servicing, maintaining, and repairing tail lifts across the North East. You'll work with a respected team that takes pride in providing a high standard of service, with the support and resources of a company that has been a leader in the industry for decades. Your role as a Mobile Tail Lift Engineer Will Include: * Service … Mobile Tail Lift Engineer You Will Have: * Experience as a Tail Lift Engineer * Strong mechanical and electrical skills * Full UK driving licence * A commitment to high-quality workmanship and customer service For more information, please contact Dea on 07458163032. Keywords: Tail Lift Engineer, Field Service Engineer, North East, HGV, Mechanical, Electrical, Service, Maintenance, Northumberland, Newcastle upon More ❯

Manager, you will be responsible for shaping and executing the company's eCommerce strategy. You will manage the day-to-day operations of the DTC channel, optimise the online customer journey, and lead initiatives to boost traffic, conversion rates, and customer retention. This role is ideal for a proactive self-starter who thrives in a fast-paced start … and is eager to make a tangible impact on business performance. eCommerce Manager Key Responsibilities Develop and implement a comprehensive eCommerce growth strategy, focusing on traffic acquisition, CRO, and customer retention. Manage the daily operations of the eCommerce platform (Shopify/WooCommerce), ensuring product listings, website content, and promotions are up to date. Analyse performance data, run A/… B testing, and optimise conversion rates through data-driven insights. Collaborate with the marketing team to deliver integrated digital campaigns, product launches, and seasonal promotions. Coordinate with fulfilment and customer service teams to ensure an exceptional end-to-end customer experience. Monitor emerging eCommerce trends, tools, and technologies to identify new growth opportunities. Candidate Profile 3+ years More ❯

site and would suit someone with a solid understanding of IT support who is keen to progress their career through hands-on experience and structured development. This is a customer-facing, office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As … a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond … to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and troubleshoot user and system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge More ❯

ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a IT Support Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities … minimal disruption. Support continuous improvement of IT services, including occasional travel to Bristol and Maidenhead. Key Skills: Strong technical knowledge in hardware, software, operating systems, and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability More ❯

accelerate revenue contribution from a portfolio of clients across the UK&I region. You will have a passion for sales, identifying incremental revenue opportunities and maximize revenue through exceptional customer management, product knowledge, and sales tactics, aiming to achieve or surpass revenue and margin targets. You will be professional, credible, confident, and enthusiastic with a proven track record of … terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our business Work closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds business Act as brand ambassador for Webbeds … assigned required Strong contacts with tour operators, travel agents, consortia etc WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source More ❯

Engineer Job ID: 34034 £28,000 - £33,000 per annum 8:30am – 5:00pm Monday – Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an AV Support Engineer (This role will predominantly be office … based with travel to customer sites in and around London you will have a business card to expense all travel). The successful candidate will support at both an operational and service/break fix level and will be required to provide a full office service to the client, including the day to day running of Audio … AV Support Engineer background needed for this role: Either previous experience as an AV Support Technician/Engineer or worked in a similar role as a Helpdesk Engineer, Field Service Engineer, Installation Engineer, Commissioning Engineer, Live Events Engineer etc. Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Strong understanding of AV Cabling, HDMI More ❯

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯

submit your CV on a general basis, please follow the link below: Responding to incoming calls and emails, Diagnosing and resolving user problems, Escalating calls to next level of service as necessary and following up with users to ensure successful problem resolution in a timely and professional manner. Service as initial point of contact for all IT-related … issues and requests within the law firm. Provide technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues. Maintain a high level of customer service. Assist customers/end users with questions on product installation, usage, and implementation. Respond to and investigate customer/end user inquiries, concerns, and issues via phone and e … mail in a timely and courteous manner. Answer customer inquiries and provide appropriate technical and/or product-related information. Effectively communicate or escalate customer issues and concerns to applicable internal staff members. Maintain working knowledge of products and/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯