976 to 1,000 of 2,329 Customer Service Jobs in England

What you will do Your role as a mobile BMS service engineer will be to carry out routine BMS maintenance on a variety of sites and responding to callouts from our Maintenance Operations Team. This role will also include completing small works such as replacing BMS controllers, modules, sensors or actuators. Our client sites are in London and surrounding … stand by allowance paid on top 25 days of Annual Leave plus Bank Holidays (Holiday purchase scheme also available) Pension (up to 7% match) Life assurance (3x base salary) Service van, PPE, IT equipment provided Employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive … product and on the job/cross training opportunities w ith outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy How you will do it Carry out routine BMS service visits Respond to BMS callouts Support maintenance operations team with customer More ❯

and helping people? We're looking for a motivated individual to join our team as a Junior 1st Line Support Analyst. Whether you have an IT degree or strong customer service experience, we want to hear from you! Junior 1st Line Support Harrogate - 2 days a week Up to £22,250 per year with rise closer to £24k … inital 6 Months Permanent role What we're looking for: A friendly, problem-solving attitude with great communication skills Either a relevant IT degree or solid experience in a customer-facing role A willingness to learn and grow in a fast-paced IT environment Basic knowledge of IT systems, Windows OS, and Microsoft Office A team player who can More ❯

clients. The role involves extensive direct telephone and email contact with financial planners, paraplanners and wealth managers (intermediaries). The role is about developing strong relationships built on outstanding service for all and any queries that our clients and their client dealings with the 7IM platform. The role holder will work closely with the Regional Platform Relationship Managers and … Operations team to provide excellent customer service to our intermediary practices. Responsibilities Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensuring all calls are answered in a timely manner and dealt with appropriately managing the caller's expectations where necessary Take ownership of queries; analyse, research and provide … solutions using knowledge of the systems and processes. Servicing assigned intermediary firms in a pooled account service model taking responsibility for specific tasks which are scheduled on a rota basis Taking responsibility to ensure all client and intermediary communication is accurate, appropriate and delivered at the right time, including emails, letters and platform updates Liaising closely with relevant members More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first … the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical exposure Proactively identify recurring issues and suggest improvements What Were Looking For Proven experience in … with backup solutions (e.g. Veeam, Datto), RMM tools, and remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional More ❯

manage support requests using the IT ticketing system, ensuring timely updates and resolution. Escalate complex or unresolved issues to senior engineers or third-line support as required. Deliver excellent customer service and communicate technical issues clearly to non-technical users. Key Skills: 2+ years of experience in an IT support role, ideally within a multi-user environment. Strong … . Confident in supporting end users across desktops, laptops, printers, mobile devices, and basic networking. Experience working with ticketing systems and managing a busy support queue. A positive, customer-first attitude with strong communication and interpersonal skills. Ability to work independently, manage workload effectively, and know when to escalate. More ❯

Profile Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the … facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level remote management, administration and support … arise. This involves promptly acknowledging and addressing concerns to ensure client satisfaction. Collaboration with Support Teams: Partners with all parts of CRD and STT support teams to ensure comprehensive service delivery. By working together, they address client issues end-to-end and enhance the overall quality of service. Regular Meetings with Relationship Manager (RM): Schedules consistent meetings with the More ❯

customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to … your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say … days annual leave + bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat More ❯

be responsible for servicing, maintaining, and repairing tail lifts across the North East. You'll work with a respected team that takes pride in providing a high standard of service, with the support and resources of a company that has been a leader in the industry for decades. Your role as a Mobile Tail Lift Engineer Will Include: * Service … Mobile Tail Lift Engineer You Will Have: * Experience as a Tail Lift Engineer * Strong mechanical and electrical skills * Full UK driving licence * A commitment to high-quality workmanship and customer service For more information, please contact Dea on 07458163032. Keywords: Tail Lift Engineer, Field Service Engineer, North East, HGV, Mechanical, Electrical, Service, Maintenance, Northumberland, Newcastle upon More ❯

Manager, you will be responsible for shaping and executing the company's eCommerce strategy. You will manage the day-to-day operations of the DTC channel, optimise the online customer journey, and lead initiatives to boost traffic, conversion rates, and customer retention. This role is ideal for a proactive self-starter who thrives in a fast-paced start … and is eager to make a tangible impact on business performance. eCommerce Manager Key Responsibilities Develop and implement a comprehensive eCommerce growth strategy, focusing on traffic acquisition, CRO, and customer retention. Manage the daily operations of the eCommerce platform (Shopify/WooCommerce), ensuring product listings, website content, and promotions are up to date. Analyse performance data, run A/… B testing, and optimise conversion rates through data-driven insights. Collaborate with the marketing team to deliver integrated digital campaigns, product launches, and seasonal promotions. Coordinate with fulfilment and customer service teams to ensure an exceptional end-to-end customer experience. Monitor emerging eCommerce trends, tools, and technologies to identify new growth opportunities. Candidate Profile 3+ years More ❯

site and would suit someone with a solid understanding of IT support who is keen to progress their career through hands-on experience and structured development. This is a customer-facing, office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As … a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond … to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and troubleshoot user and system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge More ❯

ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a IT Support Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities … minimal disruption. Support continuous improvement of IT services, including occasional travel to Bristol and Maidenhead. Key Skills: Strong technical knowledge in hardware, software, operating systems, and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability More ❯

accelerate revenue contribution from a portfolio of clients across the UK&I region. You will have a passion for sales, identifying incremental revenue opportunities and maximize revenue through exceptional customer management, product knowledge, and sales tactics, aiming to achieve or surpass revenue and margin targets. You will be professional, credible, confident, and enthusiastic with a proven track record of … terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our business Work closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds business Act as brand ambassador for Webbeds … assigned required Strong contacts with tour operators, travel agents, consortia etc WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source More ❯

Engineer Job ID: 34034 £28,000 - £33,000 per annum 8:30am – 5:00pm Monday – Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an AV Support Engineer (This role will predominantly be office … based with travel to customer sites in and around London you will have a business card to expense all travel). The successful candidate will support at both an operational and service/break fix level and will be required to provide a full office service to the client, including the day to day running of Audio … AV Support Engineer background needed for this role: Either previous experience as an AV Support Technician/Engineer or worked in a similar role as a Helpdesk Engineer, Field Service Engineer, Installation Engineer, Commissioning Engineer, Live Events Engineer etc. Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Strong understanding of AV Cabling, HDMI More ❯

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯

submit your CV on a general basis, please follow the link below: Responding to incoming calls and emails, Diagnosing and resolving user problems, Escalating calls to next level of service as necessary and following up with users to ensure successful problem resolution in a timely and professional manner. Service as initial point of contact for all IT-related … issues and requests within the law firm. Provide technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues. Maintain a high level of customer service. Assist customers/end users with questions on product installation, usage, and implementation. Respond to and investigate customer/end user inquiries, concerns, and issues via phone and e … mail in a timely and courteous manner. Answer customer inquiries and provide appropriate technical and/or product-related information. Effectively communicate or escalate customer issues and concerns to applicable internal staff members. Maintain working knowledge of products and/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national … Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person. Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/ More ❯

talented, experienced and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. … The ideal candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on … and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for Nvidia based GPU's Soft Skills: Strong detail orientated communication skills tailored to diverse audiences. Customer-focused problem-solving and support abilities with a focus on quality of interaction/experience. Detail-oriented with a passion for thorough documentation. Nice to Have: Programming & Scripting: Basic More ❯

The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with … with or understanding of: Windows 10 desktop support Windows Server environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer service and communication skills Willingness to learn and grow technical capabilities Strong documentation and troubleshooting approach Driving licence required due to occasional travel to nearby sites What's More ❯

has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Als Application Specialist (d/w/m) in unserem EMEA Customer Support Center am Standort Mannheim spielst du eine entscheidende Rolle in der Unterstützung unserer Kunden und internen Teams. Du bearbeitest Anfragen, bietest Expertise im Troubleshooting, führst Schulungen durch und … du anspruchsvolle Situationen souverän. - wir machen es einfach. Lade deinen CV oder ein aktuelles Workday-Profil hoch. As an Application Specialist (d/f/m) in our EMEA Customer Support Center located in Mannheim, you play a vital role in supporting our customers and internal teams. You handle inquiries, provide troubleshooting expertise, conduct training sessions, and ensure the … operation and maintenance of our laboratory diagnostic equipment and software solutions. Join a team where your technical skills and interpersonal strengths truly make a difference. The Opportunity You handle customer and staff inquiries via phone and in writing, analyze and resolve issues, document them in the CRM system, utilize remote services, and simulate customer situations in the CSC More ❯

About ITRS Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with offices in other UK and … an IT Project Technician, you will: Support IT project activities and provide essential support services to IT projects and the wider team. Support IT project work streams. Deliver exceptional customer service by addressing technical inquiries and resolving IT issues promptly. Perform system administration and IAM across several business systems such as MS Entra, Office365, JIRA, Slack, GitHub, and More ❯

a wide variety of projects. You'll be a key member of our team at the forefront of our technical support lines. Role Provide first line support to technical customer queries via phone, email and face-to-face contact Monitor, investigate and resolve issues where possible Prioritise and allocate incidents and tasks subject to client SLA's Ensure all … the business to support client requirements Help build the team to support the business further Investigate new ways of working and suggest ideas for growing the company and improving customer service Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to … any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer TRU OFFICE LTD TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations. As a small firm ourselves, we take care of our customer’s needs personally. More ❯

day-to-day duties will include: Following all onsite security and health and safety protocols Conduct all onsite and Navy Digital Directorate mandatory training Provision of support to In-Service Capability Management: o Assisting Capability Managers with daily outputs o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/actions from meetings o … of support to the drafting of Capability Management Plans Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy At all times providing excellent customer service on client site Escalating unresolved customer issues to your Team Leader Training Your apprenticeship will run for 22 months. Within this apprenticeship you will gain a … Duration 1 Year 10 Months Positions Available 1 Closing Date Sunday, 17th August 2025 Start Date Monday, 1st September 2025 Desired Skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Qualifications English GCSE, grade 4 - 9 (Essential) Maths GCSE, grade 4 - 9 (Essential) About the Employer Carbon 60 At Impellam More ❯