251 to 275 of 1,678 ITIL Jobs in England

Project management certification or demonstrable experience with structured delivery methodologies would be advantageous. Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous. Advanced experience as a Business Analyst within a technology services, data, analytics, reporting, or platform ...

ability to influence decisions, mentor others and build alignment across architecture, engineering, operations, security and service management.Broader technology and AI ecosystemStrong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes.Experience architecting observability solutions across public cloud, hybrid cloud and modern platform ...

influence decisions, mentor others and build alignment across architecture, engineering, operations, security and service management. Broader technology and AI ecosystem Strong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes. Experience architecting observability solutions across public cloud, hybrid cloud and modern ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...

definitions, reportability and data-quality controls. Experience supporting audits, regulatory reviews and remediation commitments. Experience with ServiceNow Key Behaviours and Qualifications Qualifications Required ITIL v4/5 Preferred SIAM Foundation Recognised Cyber or information security qualification, for example CISSP, CISM, CRISC or equivalent Experience operating within regulated financial services environments ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

skills, including with C-level audiences. Strong consulting background with experience in client-facing delivery and strategic advisory roles Familiar with standards including ISO27001, ITIL V4 and Cyber Essentials+ from an enterprise architecture perspective Architecture mapping, as-is to-be and led architect design from discovery to implementation Has provided ...

Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine variety: service desk, builds, asset management, security and projects ...

experience Active Directory and Entra ID administration Microsoft 365 support experience Endpoint security experience PowerShell scripting and automation Strong troubleshooting and problem-solving skills ITIL-based service environment experience Desirable Experience NHS or public sector experience Microsoft Defender for Endpoint Windows Autopilot Cyber Essentials Plus environments Microsoft Endpoint Administrator Certification ...

Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across teams and build effective relationships with senior ...

software design principles. Hands-on experience debugging, optimizing, and automating application and infrastructure workflows. Solid experience in scripting, Python, Splunk, Dynatrace, Jenkins, XLR, and ITIL processes. Experience designing, analyzing, and troubleshooting large-scale distributed systems. Strong communication skills with the ability to influence technical and non-technical stakeholders. Preferred Experience ...

into IT operations.Experience with AI helpdesk agents, workflow automation or self-service technologies. Knowledge of Copilot Studio or similar automation platforms. Experience working within ITIL-based environments. Exposure to cybersecurity, endpoint security or compliance frameworks. JAMF certification Experience supporting video conferencing (e.g. Zoom, Teams) Exposure to network/infrastructure troubleshooting ...

business middleware applications such as TIBCO (must‐have). Application Management Services (AMS) experience in a managed services or enterprise support environment. Understanding of ITIL‐aligned incident, problem, change, release, service request, configuration and knowledge management processes. Relevant IT experience, including hands‐on AMS/application support for enterprise applications. ...

Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security ...

involving tags, scaling, databases, networking and deployment pipelines. Understanding of resilience, operational availability, disaster recovery and support during business‐critical periods. Working knowledge of ITIL, Kanban and service management fundamentals. Use of Jira and Confluence to track work and maintain operational documentation and runbooks. Clear stakeholder communication and effective collaboration ...

remediation across physical workstations, laptops and Citrix virtual desktop environments.· Lead complex endpoint problem investigations and provide senior technical guidance to support colleagues.· Apply ITIL best practice across Incident, Request, Problem and Change management activities.· Perform system administration and advanced troubleshooting within Windows, Active Directory, Group Policy and Microsoft ...

Understanding of integrations, authentication, data mapping, and synchronisation processes would be advantageous. Experience supporting platform upgrades, testing, user training, and adoption initiatives. Familiarity with ITIL and service management best practice would be beneficial. Additional Information Our IT Services team is committed to delivering efficient, customer-focused, and innovative technology services ...

external vendors and system integrators. A demonstrated ability to set a forward-looking technology vision, including applying agentic AI and automation to enterprise platforms. ITIL certification, or equivalent operational framework experience; relevant ServiceNow certifications are a plus. Familiarity with agile methodologies and ways of working, with the ability ...

detection‐as‐code approaches. Knowledge of MITRE ATT&CK, NIST SP 800-61, NCSC CAF and recognised security operations maturity models. Experience of ITIL‐aligned service design, service transition and onboarding to managed SOC services. Architecture certification or demonstrable application of frameworks such as TOGAF or SABSA. Experience working ...

stakeholder management skills. Ability to work independently while collaborating with technical and business teams. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. ITIL Foundation certification for incident, request, and change management processes. SailPoint IdentityNow Fundamentals or equivalent SailPoint training. ServiceNow Certified System Administrator (desirable). Additional Information Netcompany Academy ...

managing and optimising cloud services, particularly in Azure AZ-104 Microsoft Azure Administrator certificationor the desire and ability to complete it Understanding of ITIL Ability to prioritise work, with minimum supervision and use initiative to ensure that deadlines are met. The ability to understand and use PowerShell and Azure ...

Knowledge of CIS Benchmarks and security frameworks. Microsoft certifications such as MD-102, MS-102, AZ-104, SC-300, SC-200, or SC-401. ITIL Foundation certification or equivalent. Why Join Us? This is an exciting opportunity to influence the future of workplace technology within a global organisation. ...

Operational SIAM provider to maintain an accurate and complete CMDB.Platform Ownership: Drive the operational performance and strategic evolution of the ServiceNow platform to serve ITIL process owners, Service Desk, and business leaders.Leadership & Team Empowerment: Directly manage a team of up to 4 direct reports while providing matrix leadership across service ...