Gloucester, Gloucestershire, South West, United Kingdom
DXC Technology
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
Catalog, and Workflow Experience integrating ServiceNow with third-party systems using REST and/or SOAP APIs Working knowledge of IntegrationHub, Flow Designer, and MID Server configuration Understanding of ITIL principles and IT service management best practices Strong analytical, problem-solving, and communication skills Ability to work collaboratively in a team environment and engage with both technical and non-technical More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Guidant Global
management skills to drive collaborative outcomes. Leverage broad knowledge of IT technologies across IT Front Office services to support service delivery. Utilise sound understanding of service delivery processes and ITIL frameworks to ensure consistent service standards. Maintain readiness to travel internationally, including to Poland, at short or reasonable notice to support service operations. Contribute to continuous service improvement initiatives, ensuring More ❯
Employment Type: Contract
Rate: Up to £60 per hour ; (PAYE and Umbrella pay option available)
due to their size and projects currently available. Location: Croydon Hours: 37 hours per week, Monday to Friday Benefits: Continuous professional development using industry recognised qualifications such as Microsoft, ITIL, COMPTIA etc. 25 rising to 30 days holiday (plus bank holidays). A local government pension scheme. Opportunity to work with continually new and emerging technologies. Allowance program for funding More ❯
both, detail and quality of the written information) Follow the company’s processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to your colleagues in the Service Desk team CANDIDATE REQUIREMENTS Proven More ❯
East London, London, United Kingdom Hybrid / WFH Options
CARDONET CONSULTANCY LTD
background: Microsoft 365, Azure, Windows Server, Networking (preferred) Proficiency with PSA/RMM tools (e.g., NinjaOne, HaloPSA) Excellent communication and client-facing skills Experience leading and mentoring technical teams ITIL Foundation or equivalent certification (preferred) What We Offer Competitive salary: £55,000£60,000 + Benefits Hybrid working (3 days onsite in our Central London office) Training budget for certifications More ❯
Bournemouth International Airport, Hurn, Christchurch, Dorset, England, United Kingdom
SNG (Sovereign Network Group)
Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: Experience of troubleshooting and demonstrable problem-solving techniques. A sound understanding of hardware knowledge, especially with PCs, printers More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
TOPPS TILES
with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯
with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯
Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Skills: Awareness of vulnerabilities and security standards. Knowledge of HMG Security Standards and Processes. Ability to balance business needs with technical and security standards. Attributes: Commercial awareness. Familiarity with ITIL practices. Technologies: Microsoft Sentinel AT&T USM Qualys Office365 MS Exchange Defender Suite & ADX Platform What can we offer you? Referral Bonus Earn £1000 when you refer a friend to More ❯
with VB.NET, C#, SQL Server , and reporting tools (SSRS, Power BI). Hands-on experience with Infor SyteLine (or similar ERP systems). Background in business systems analysis and ITIL service management. PRINCE2 practitioner-level project management skills. Solid understanding of Microsoft operating systems and .NET development. What We're Looking For A collaborative team player with strong communication and More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
and predictive and preventative insights Qualifications: 10 + years' experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of network, server More ❯
MOD/Defence standards). Excellent stakeholder management and communication skills. Ability to work independently and as part of a team in high-pressure environments. Desirable Skills: Knowledge of ITIL processes and service management frameworks. Scripting or automation skills (PowerShell, etc.) to support deployment activities. Experience in cloud/hybrid integration (Azure, O365). More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
eTeam
and predictive and preventative insights Qualifications: 10 + years’ experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of network, server More ❯
kettering, midlands, united kingdom Hybrid / WFH Options
eTeam
and predictive and preventative insights Qualifications: 10 + years’ experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of network, server More ❯
Malvern, Worcestershire, Great Malvern, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
MOD/Defence standards). Excellent stakeholder management and communication skills. Ability to work independently and as part of a team in high-pressure environments. Desirable Skills: Knowledge of ITIL processes and service management frameworks. Scripting or automation skills (PowerShell, etc.) to support deployment activities. Experience in cloud/hybrid integration (Azure, O365). More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
eTeam
and predictive and preventative insights Qualifications: 10 + years’ experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of network, server More ❯
Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯
team lead exposure Confident working with: Microsoft 365 (Exchange Online, SharePoint, Teams) Windows Server & Active Directory Networking basics (DNS, DHCP, VPNs, firewalls) Remote desktop and RMM tools Knowledge of ITIL/service desk practices Excellent communication and organisational skills What's in It for You Salary up to £42,000 DOE Clear progression path into Service Desk Manager role Funded More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Anson McCade
to work across technical and business teams. Relevant certifications (e.g., CISSP, GIAC, SC-200, Splunk, IBM QRadar Specialist, Chronicle Security Engineer) are advantageous. Cloud security knowledge (AWS, Azure) and ITIL processes is desirable. Ability to participate in a 24/7 on-call rota. If you’re an ambitious SOC Engineer with a passion for detection engineering and security innovation More ❯
for test automation and continuous improvement ?? What You Bring Proven experience leading testing in complex environments Strong background in manual testing, with exposure to automation Deep understanding of ITSM, ITIL, and ServiceNow Confident in stakeholder engagement and team leadership Eligible for SC Clearance (British Citizen, UK resident 5+ years) ?? Why You'll Love It Here ?? Flexible Work Week with TOIL More ❯