251 to 275 of 1,202 ITIL Jobs in England

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯

virtualised environment Database familiarity with MS SQL Server Desktop skills including WDS, MDT and familiarity with a broad range of Line of Business applications including those with complex requirements ITIL standards and the day to day application of these Networking: Cisco Meraki, Mikrotik, Unifi networks (up to 2000 devices) End User Computing (Windows + Mac) Office 365 + Google Workspace More ❯

manager with strong leadership skills and solid IT infrastructure experience, including: • Virtualisation (VMware/Horizon) • Microsoft Server 2019 • CISCO/Juniper network devices • Trellix/Trend • Active Directory & Exchange • ITIL processes Benefits: • Salary - Up to £48,000 • Bonus - Up to 5% • 26 days annual leave + public holidays (3 flexible) • Double-matched pension contributions (up to 10%) • Life assurance • Incentive More ❯

communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯

with Server Architecture, VMWare, Veeam Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be working on, you must be More ❯

contribute to team KPIs We want to hear from you if you: Can demonstrate experience in a similar on site IT Support Engineer role Have a strong background in ITIL-based Service Desk environments Have expertise with Windows (7/8/10), Office 365, Microsoft Intune, and AD/Group Policy Have solid knowledge of hardware/software troubleshooting More ❯

Strong knowledge of Applications Support principles and issue investigation. Experience with SQL database management systems, SSIS, SSRS, and T-SQL. Excellent technical writing skills. Familiarity with industry best practices, ITIL (incident, problem, change, release). Basic understanding of software development lifecycle (SAFE Agile) processes. Knowledge of general infrastructure components. Experience with insurance applications such as Subscribe and Exact Advantage is More ❯

and US businesses (primarily colleagues and school staff, students and parents) using the Group ITSM tool and following IT policies, processes, procedures and standards as deployed, aligned within the ITIL framework. Support of end user devices (Desktops, laptops and tablets) including management of hardware and software to ensure they are deployed, controlled and maintained effectively. Key Responsibilities Accurate registration, prioritisation More ❯

Experience with large-scale SaaS platforms and integrations. Familiarity with email/web security platforms (e.g. Proofpoint, Forcepoint, Zscaler). Understanding of Atlassian tools such as Jira and Confluence. ITIL/ITSM certifications or relevant qualifications. About Us: CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UK’s leading electrical wholesaler More ❯

Document solutions and improve infrastructure processes* Mentor 1st/2nd line support staff What You Bring * 5+ years in a 3rd line or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred Technical Skills: * Windows Server (2012-2025)* Microsoft 365 administration (SharePoint, Exchange Online, Azure)* Active Directory & Azure More ❯

focused DevOps roles Strong knowledge of virtualization, containers, and storage technologies Exposure to hybrid cloud environments (Azure preferred) Familiarity with Windows Server (2019/2022) and Microsoft enterprise tools ITIL awareness and project coordination skills By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how More ❯

Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently If you have the required skills and experience required for this role, please apply using the link More ❯

.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in a tech-modernising environment? Let's talk. Apply now to find out More ❯

Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Financial services sector experience Experience with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience with Power More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT service management principles (e.g. ITIL) Experience in software implementation and support services; familiarity with HCL Domino is a plus Confident working with tools for forecasting, reporting, and project/resource management Excellent communication, stakeholder management More ❯

to make decisions and take ownership Strong communication skills Excellent attention to detail Ability to follow instructions Experience of working in a first line role and an understanding of ITIL is desirable but not required. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software More ❯

technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience (PMP, PRINCE2, or Agile certification desirable) What’s on offer: Hybrid working (60% from home) 27 days annual leave plus bank holidays Private More ❯

skills Desirable Experience in managed services or multi-tenant environments Familiarity with compliance frameworks (ISO 27001, PCI-DSS, NIST) Relevant certifications (CEH, CISSP, Security+/CySA+, etc.) Knowledge of ITIL and experience with change-controlled environments Security Clearance (SC) or ability to be cleared More ❯

The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯

leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities. More ❯

Anti-virus deployments (Webroot & SentinelOne), email filtering (Proofpoint, Mimecast, Mesh), and general networking (IPv4 & DNS). The ideal candidate will be an IT graduate or hold relevant industry certifications (ITIL, MTA, MCSA, MCSE, CCNA or similar), though these are not essential. This is an excellent opportunity to join a growing technology business that offers support for a successful IT career. More ❯

and structured, analytical approach to problem solving Excellent presentation skills Advantageous: Business Analysis certifications from ISEB, CCBA/CBAP, BCS, Six sigma etc Prince 2, PMI Project Management certifications ITIL certifications/knowledge Pharmaceuticals industry business domain knowledge Training/knowledge on UEX design and principles If you believe you have the right experience and previous track record to successfully More ❯

and leadership mentor to junior team members Tech Environment: Windows Server, Active Directory, Intune, Office 365 Networking fundamentals: DNS, DHCP, LAN/WAN VMware, Hyper-V Antivirus & endpoint protection ITIL Foundation (preferred) What You'll Need: Proven leadership experience in a service desk or IT support setting Excellent communication and conflict-resolution skills Strong technical background across Microsoft infrastructure and More ❯

Experience supporting Microsoft Dynamics 365 Sales CRM. Experience supporting Microsoft Business Central ERP or NAV. Experience supporting Microsoft SQL server. Experience working with PowerBI and Jet Reports. Experience of ITIL or typical IT service desk ticketing processes. Experience supporting Windows Active Directory. Experience supporting Windows operating systems. Additional factors Respect and adherence to confidentiality and critical matters Responsible for ensuring More ❯