Service Desk Analyst
- Hiring Organisation
- South West Yorkshire Partnership NHS Trust
- Location
- Wakefield, WF1 3SP, United Kingdom
- Salary
- £27485.00 to £30162.00
Microsoft Office applications, particularly Windows Operating Systems, Microsoft Office (including Word, Excel, Outlook). Desirable Knowledge of typical IT infrastructure defects and terminology. Understanding ITIL principles. Have an understanding of typical service desk scenarios that can be reported through to the service desk. Physical Attributes Essential Ability to undertake … qualified to a similar level by experience. Demonstrate an appropriate level of IT competency. Desirable Working towards additional recognised IT qualifications. ITIL (Information Technology Infrastructure Library) qualifications or experience, or similar service management standards. Training Essential Proven commitment to personal development as evidenced through attendance at a range of training ...