Ruscombe, Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Source4 Personnel Solutions
of IT infrastructure and network topology Comfortable with working flexible hours, including shift and potential on call responsibilities Security Clearance or willingness to undergo the clearance process is required ITIL certification is preferred but not essential Proficiency in Microsoft Office skills, Email, Word, and Excel Personal Skills: Self-motivated Able to work independently and take initiative with minimal supervision A More ❯
history (2 years in a similar or related roles)GCSE or equivalent in English and Maths (Higher than C or Grade 4)Evidence of own continuing professional development Desirable ITIL Foundation Experience Essential Working in a customer service environmentUsing Teams or similar for meetings/collaboration Desirable Working in a customer facing IT support roleExperience in testing softwareWorking in the More ❯
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
knowledge of project management techniques: including stakeholder management, RAID management, benefit management and change control. • Understanding of agile project management concepts and techniques. • Demonstrable experience in Microsoft Dynamics CRM. • ITIL Service Management framework. • Ability to identify and effectively manage risks, assumptions, issues, dependencies, benefits, and change control. • Experience of managing cross-functional teams to successfully develop and implement change. • Significant More ❯
vendors Strong Analytical, Reporting and Problem-solving skills Excellent communication and presentation skills Strong stakeholder management Supporting Global teams and user base Experience with best practice principles such as ITIL, Lean/Six Sigma are a benefit, however not required Professional attributes Operational Excellence - Previous experience in an Operations Support role focused around Enterprise IT applications like HR, Finance, ERP. More ❯
required Clearance: SC required Day rate: £527 Inside IR35 Previous experience and skillset: Experience of running a small team of app support engineers Demonstrable knowledge and preferably certification in ITIL processes. Experience of service management within a large organisation Required - experience of development in InterSystems HealthShare and HealthConnect with a strong understanding of EMPI, PD, Integration engine and IRIS. Preferable More ❯
Experience: Proven leadership in IT support environments Hands-on knowledge of: VMware/Horizon Microsoft Server 2019 Cisco/Juniper networking Active Directory, Exchange Trellix/Trend security tools ITIL-based processes Nice to Have: Windows 10, SharePoint, Linux, MDM (Avanti) Experience with SCOM, SQL, ePo, Excel Understanding of PDR/JSPs If you're technically strong and thrive in More ❯
desktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great BUT this NOT essential. Finally, you will be working in an ITIL environment , therefore if you have done so before then great, but again not a necessity. If you like what you see and are keen to apply, please CLICK APPLY and More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
desktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great…BUT this NOT essential. Finally, you will be working in an ITIL environment , therefore if you have done so before then great, but again not a necessity. If you like what you see and are keen to apply, please CLICK APPLY and More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
identity and access management tools such as OKTA Certification in Salesforce (e.g., Technical Architect, Developer, or Administrator) Experience with cloud-based technologies such as AWS or Azure Knowledge of ITIL and IT service management principles skill level: 9 Sector: LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Reed
guidance on ITSM frameworks and ServiceNow best practices. Support platform upgrades and continuous improvement initiatives. What We’re Looking For Degree qualified (desirable). ServiceNow certifications (required). Advanced ITIL certification (preferred). Strong understanding of ITSM frameworks and IT support environments. Hands-on experience with ServiceNow development and module implementation (ITSM, ITOM; ITBM, CSM, HR a plus). Experience More ❯
Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯
Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯
Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯
both written and verbal) Exhibit a strong work ethic and interpersonal skills Work pragmatically Possess strong computer skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is beneficial Benefits Health Insurance and Dental Cover for you and your dependants Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Buy and Sell More ❯
on the ServiceNow platform in a professional setting. • Proficiency in JavaScript, Glide API, and ServiceNow development tools. • Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. • Understanding of ITIL processes and service management principles. • Strong problem-solving and communication skills. Preferred Qualifications • ServiceNow Certified System Administrator (CSA). • One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM More ❯
managing projects within large public or international organisations. Demonstrable knowledge of modern delivery methodologies such as Agile, Change Management, Business Process, Cloud Computing, Data Science, Cybersecurity, and Transformation Initiatives. ITIL Foundation certification. Familiarity with project management tools such as ServiceNow. Understanding of national government procurement procedures. Desired, but not essential Prior experience as a project manager within NATO. Knowledge of More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within a company that values innovation More ❯
first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯
first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
IO Associates
migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯
woking, south east england, united kingdom Hybrid / WFH Options
IO Associates
migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯
such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Pontoon
Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯
such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're More ❯