351 to 375 of 1,670 ITIL Jobs in England

IT Operations Centre Analyst

Location
Greater London, England, United Kingdom
Service Management (ITSM) and Incident Management tools, such as Remedy or ServiceNow. (Desirable) Knowledge of IT Incident, Major Incident or Service Management processes. (Desirable) ITIL Foundation Certificate in IT Service Management. (Desirable) Experience Experience of working within a 24/7x365 operational environment. (Essential) Experience of operating in a dynamic ...

Senior Analyst

Hiring Organisation
Murphy Group
Location
London, England, United Kingdom
line with Murphy standards and best practices. Assist in the implementation of information security and data protection controls within the Finance Systems landscape. Follow ITIL-based support and change management processes to ensure effective and efficient service delivery. Support major incident activities as required and provide updates to stakeholders. Undertake ...

Global IT Site / Deskside Support Manager

Location
Oxford, England, United Kingdom
Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management : Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement : Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment ...

Senior Functional Analyst - Sourcing & Procurement

Location
East Midlands, England, United Kingdom
4HANA Sourcing and Procurement Professional Procurement qualification Desirable Experience: working in large-scale ERP transformation programmes Experience in Greenfield implementations SAP Activate methodology experience ITIL Foundation certification Agile Practitioner, Scrum Master, or SAFe certification Experience of having worked within regulated industries such as nuclear, utilities, energy, government, defence, or infrastructure ...

IT Service Transition Manager – Global IT Service Management

Location
Greater London, England, United Kingdom
managing shared accountability across multiple suppliers. Ability to influence technical and non-technical stakeholders with clear, structured communication and strong governance discipline. Desirable ITIL v3/v4 certification or equivalent experience. Experience in global FMCG/CPG environments. Familiarity with SIAM principles in multi-supplier environments. Experience using service management ...

FreshService Engineer

Location
Greater London, England, United Kingdom
with complex or multi-workspace ITSM environments Strong knowledge of workflows, automations and platform configuration Experience managing and maintaining a CMDB Good understanding of ITIL and ITSM processes Experience with APIs, integrations, connectors and/or scripting Experience creating dashboards, reports and monitoring service performance An automation-focused mindset with ...

IT Supplier Delivery Manager

Location
Chippenham, England, United Kingdom
across the full supplier lifecycle Experience monitoring and managing service performance against SLAs and KPIs Knowledge of IT service management principles and frameworks, with ITIL certification (or working towards it) advantageous Experience overseeing technology procurement, contract renewals, and supplier negotiations Excellent stakeholder management skills, with the ability to communicate effectively ...

Senior Communications Engineer vacancy in Heathrow, West London (270jc)

Location
Greater London, England, United Kingdom
environments. Strong analytical and technical fault-diagnosis skills. Experience managing complex technical incidents. Knowledge of Root Cause Analysis and Problem Management. An understanding of ITIL Service Management principles. Experience dealing with equipment manufacturers and technical suppliers. The ability to mentor and provide technical guidance to other engineers. Strong communication ...

GRC Manager - 6 month FTC

Location
Greater London, England, United Kingdom
level degree Desirable qualifications ISO27001 Lead Implementer or Lead Auditor Certified Information Systems Audtior (CISA) - ISACA Certified Information Security Manager (CISM) - ISACA CompTIA Security+ ITIL, COBIT or similar governance frameworks Other relevant certifications in cyber security or IT governance Trayport is committed to creating and sustaining a collegial work environment ...

Technical Business Analyst

Hiring Organisation
Tria
Location
Abingdon, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£285 - £300/day
process mapping and business process improvement. Experience working within IT project delivery environments, ideally across both Agile and traditional methodologies. Understanding of ITIL and IT Service Management principles. Excellent stakeholder management and workshop facilitation skills. The ability to translate business needs into clear requirements for technical teams. Strong analytical, problem ...

Technical Support Analyst - Sheffield

Location
Greater London, England, United Kingdom
stakeholders. Strong analytical, troubleshooting and problem‐solving abilities. Desirable Experience Previous experience supporting police forces, local authorities or other public sector organisations. Understanding of ITIL processes and incident management best practices. Knowledge of networking fundamentals, including TCP/IP, DNS and VPNs. Experience supporting cloud‐based applications or SaaS platforms. ...

Technical Support Analyst

Location
Sheffield, England, United Kingdom
stakeholders. Strong analytical, troubleshooting and problem‐solving abilities. Desirable Experience Previous experience supporting police forces, local authorities or other public sector organisations. Understanding of ITIL processes and incident management best practices. Knowledge of networking fundamentals, including TCP/IP, DNS and VPNs. Experience supporting cloud‐based applications or SaaS platforms. ...

Senior Platform Reliability Engineer

Hiring Organisation
Ricoh
Location
London, United Kingdom
Employment Type
Permanent
fundamentals (Windows/Linux). Experience operating in ISO 27001 or similar regulated environments. Experience integrating with ITSM platforms (e.g., ServiceNow) and aligning with ITIL processes. Understanding of business and application impact of infrastructure decisions Working knowledge of security, architecture, and vendor/commercial considerations to support informed decision-making. ...

Level 1 Helpdesk Engineer

Location
Bracknell, England, United Kingdom
server monitoring or backup tools (e.g., Veeam, Zabbix, or similar). Experience with Apple operating systems. Familiarity with Active Directory and Group Policy basics. ITIL Foundation or similar Helpdesk process understanding. Working Hours Full-time, on-site in Binfield and Wokingham customers. Occasional flexibility may be required for maintenance windows ...

Director - Cyber, ER & I

Location
West of England, England, United Kingdom
relevant cloud service provider certifications. Certifications in project management, service management or related domains may be valuable but are not essential, for example PRINCE2, ITIL or COBIT. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what ...

Test and Release Manager

Location
South Shields, England, United Kingdom
with the ability to challenge constructively and manage third-party suppliers. Professional certifications in testing, quality assurance, release management or project delivery (e.g., ISTQB, ITIL, Agile) are desirable. Discretionary Company bonus scheme Staff Discount Staff Shop 25 days holiday as standard increasing with length of service plus bank holidays Access ...

Business Analyst – 11940ME

Hiring Organisation
Proactive Appointments
Location
London, England, United Kingdom
Computing Research projectsBusiness Analysis certification (e.g. BCS, Agile BA)Proven experience as an IT Business Analyst in a complex IT environmentExperience of working within ITIL/IT Service Management frameworkStrong requirements elicitation and documentation skillsExperience working within project and/or agile delivery frameworksExcellent communication, facilitation, and stakeholder management skillsStrong ...

IT Support Engineer

Hiring Organisation
VIQU IT
Location
Cambridge, Great Abington, Cambridgeshire, United Kingdom
Employment Type
Contract
Contract Rate
£180 - £200/day
MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

Support Analyst - Central Stockport

Location
Stockport, England, United Kingdom
Configuration and installation of desktop systems and software Knowledge of networking principles and able to troubleshoot network/user connectivity issues. Awareness of ITIL principles across incident, problem and change management processes Personal Qualities and Skills A professional attitude and approach to all work-related tasks. Excellent problem solver. Good ...

Principal, Quality Eng; Data & Analytics

Location
Greater London, England, United Kingdom
ability to translate complex technical quality risks into clear business-facing insight. Nice to Have ISTQB Advanced Test Manager or equivalent quality leadership certification. ITIL v3/v4 Foundation or experience aligning QA with service management practices. Experience applying AI/ML in Quality Engineering, including test optimisation, defect prediction ...

Service Delivery Manager (SC Cleared)

Location
Maidenhead, England, United Kingdom
delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to let a process run Experience managing SLAs, service reporting and stakeholder relationships ...

SAP Manager

Location
Birmingham, England, United Kingdom
Management: Experience coordinating SAP configuration changes, transports and releases. Change Governance: Familiarity with CAB procedures and controlled release processes. IT Service Management: Knowledge of ITIL-aligned service management frameworks. Exposure to SAP RISE preparation, readiness assessments or related transformation initiatives. Experience managing SAP Application Management Services (AMS) providers. Experience supporting ...

IT Operations Centre Manager 24 / 7

Hiring Organisation
ASDA
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
operations, NOC or Command Centre environments. Strong Major Incident Management experience, including as on-call/on-shift MIM. Deep understanding of ITIL 4 practices — particularly Incident, Problem, Change Enablement, Monitoring & Event Management, and Service Continuity. Comfortable with high-pressure decision-making under ambiguity and time constraints. Excellent communication skills ...

IT Service Delivery Manager

Location
Retford, England, United Kingdom
Microsoft and iOS systems and technology is a must, while experience/knowledge of ServiceNow is highly desirable. Degree level and/or ITIL Foundation qualification, or equivalent demonstrable experience. What You Will Get: A competitive salary depending on experience, and attractive benefits. A collaborative and supportive working environment, where ...

Business Analyst General Business - Smiths Group - Birmingham

Location
Birmingham, England, United Kingdom
engineering or Change Management activities. Understanding of application testing lifecycles and service management principles. Familiarity with methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise architecture. Strong organisational skills, critical thinking and the ability to work independently when needed. Ability to build strong working relationships across Business ...