City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills. An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
excellent customer communication and relationship building skills, with the ability to liaise at non-technical and technical level. Experience of a Service Management Framework (ITIL) would be advantageous but not essential. An inquisitive mind-set and a desire to learn. more »
qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS, network, storage (SAN, NAS) Basic application architecture know-how Flexibility more »
eager to learn. Experience with cloud-based tools like Google Workspace and Okta is essential. Desirable skills: Okta and google workspace certifications. Knowledge of ITIL and Agile Methodologies What's in it for you: You will be able to choose from a range of flexible benefits, designed to support your more »
SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested more »
Ability to make quick and effective decisions. Keen problem-solving abilities. High flexibility and adaptability. Capability to work under pressure. Effective organizational skills. Qualifications: ITIL Certification more »
South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes more »
skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice to have more »
Bristol, England, United Kingdom Hybrid / WFH Options
MSI Reproductive Choices
services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding of ITIL v3/4. Familiarity with Prince2 or Agile project frameworks more »
if Mum kept your merit badges. Leverage your technical background in MS365, AzureAD, Endpoint Manager, Cisco Meraki and Powershell. #itscomplicated Showcase your knowledge of ITIL, AWS, Azure, Mimecast and Apple (Macs, iOS etc). #showingoffnow Interested in this £55,000 role? We look forward to hearing from you. And remember more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
SherwinWilliamsUk
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »
consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT InfrastructureLibrary (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »
OryxAlign Profile OryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base. The company has invested significantly in its people and more »
documentation and knowledge articles to improve the IT Service Desk, including assessment of impact across or within services outside of the function. Follow the ITIL method of Service Desk to include: o Single Point of contact (SPOC) o Single Point of entry o Single Point of exit o Easier for … predicting trends based on reporting, performance, KPIs, SLAs and OLAs to enable delivery of high standard of service. To develop and maintain standards of ITIL compliance. Delivery of Service: To deliver Digital Services Service Desk services to the Digital Services department and Trust taking ownership and resolving requests in line … processes, and ensures that they are properly documented in the business justification. IT Security: Assist in the adoption of good practice in-line with ITIL, Information Governance Toolkit and CfH recommendations for IT Solution procedures and practice. Report and record breaches of security to the Trusts Data Protection and IT more »
Greater London, England, United Kingdom Hybrid / WFH Options
itecopeople
as ISO 27001, Cyber Essentials, and GDPR. Qualifications : Essential: Honours degree or equivalent in IT, CISSP or other relevant security certifications.(CISM). Desirable: ITIL foundation, Project management qualifications like Prince 2, MSP, or PMP. Why Join them? Lead a dynamic team in a leading institution known for its innovative more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
in ITDR, ICT Incident Reporting, and Capacity Management processes and controls. Familiarity with EBA, PRA, ESMA regulations, and operational resilience regulatory requirements. Knowledge of ITIL and ServiceNow. If you are a Disaster Recovery Specialist, Incident Reporting Specialist or Capacity Management Specialist with regulatory experience, we'd love to hear from more »
City of London, London, Coleman Street, United Kingdom
Deerfoot IT Resources Limited
in ITDR, ICT Incident Reporting, and Capacity Management processes and controls. Familiarity with EBA, PRA, ESMA regulations, and operational resilience regulatory requirements. Knowledge of ITIL and ServiceNow. If you are a Disaster Recovery Specialist, Incident Reporting Specialist or Capacity Management Specialist with regulatory experience, we'd love to hear from more »
Salford, England, United Kingdom Hybrid / WFH Options
Talent
Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »
Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture design, based on ITIL principles. Project Management IT governance processes. What you'll get in return Salary - £37,336.00 - £40,221.00 Significant employer contribution to the Local Government Pension more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »