376 to 400 of 1,670 ITIL Jobs in England

delivery experience is an advantage. Experience working within Change and Release Management in a controlled environment, with clear documentation, working instructions and reporting. ServiceNow, ITIL Foundation and agile/waterfall delivery are an advantage. Defence, government or air-gapped environment experience, including secure media handling, is an advantage ...

busy environment. Willingness and ability to travel to Lincoln on a weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion ...

experience is a plus). Previous roles in support, NOC, field service, IT operations, or application support. Exposure to change management, incident management, or ITIL practices. Working Conditions Office-based providing remote support during operational hours and service windows (coverage varies by customer contract). Participation in scheduled maintenance windows ...

understanding of how IT supports the wider business and a focus on delivering practical, customer-focused solutions. Industry certifications such as Microsoft, Google, ITIL, Cisco or CompTIA. Experience with Mobile Device Management (MDM) solutions. Knowledge of enterprise antivirus, VPN technologies or monitoring tools. Experience with asset management systems, managed print ...

technical teams to ensure new systems are effectively supported. Key experience: Significant IT Service Desk leadership or senior IT Operations experience Strong knowledge of ITIL and IT service management. Experience with IT controls, SOX/ITGCs and external audits. Knowledge of Microsoft 365 environments. Strong stakeholder management and communication skills. ...

platform, taking ownership of your own requests and contributing to the shared team queue to ensure issues are prioritized and progressed in line with ITIL best practices and SLA targets.• IT Knowledge Management: Document technical troubleshooting steps and processes to enrich our Knowledge Base, ensuring higher first contact resolution ...

Teamcenter architecture, BMIDE, workflows, or access controls · Experience supporting integrations with ERP or MES platforms · Familiarity with SQL, scripting, or log analysis tools · ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency around start ...

stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure environments. Experience ...

calm during busy periods. Experience with MDM technologies such as Microsoft Intune. An understanding of FortiClient VPN, ADCs and firewall technologies would be advantageous. ITIL Foundation and Prince2 Foundation are desirable but not essential. Full Clean Driving Licence is required. It is an exciting time to join us, here ...

changes are risk-assessed, peer-reviewed, implemented to a high standard, and aligned with governance and customer expectations Lead and promote best practice across ITIL frameworks, ensuring effective service delivery, incident management, and continuous improvement. Essential Skills/Experience Industry-recognised security certifications (or equivalent experience), such as: Palo Alto ...

changes are risk-assessed, peer-reviewed, implemented to a high standard, and aligned with governance and customer expectations Lead and promote best practice across ITIL frameworks, ensuring effective service delivery, incident management, and continuous improvement. Essential Skills/Experience Industry-recognised security certifications (or equivalent experience), such as: Palo Alto ...

calm, and credible across all levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to Have ITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with ...

managing change within high-availability production environments. Experience supporting retail, hospitality, restaurant, or multi-site technology environments preferred. Technical & Professional Skills Strong understanding of ITIL Change Management processes. Knowledge of Release Management and Problem Management disciplines. Strong risk assessment and mitigation capabilities. Ability to coordinate cross-functional technical teams. Excellent … organizational skills. Experience with ServiceNow or similar ITSM platforms preferred. Ability to operate effectively in a fast-paced customer-facing environment. Preferred Qualifications ITIL Foundation Certification. Project Management certification (PMP, Prince2, Agile, or equivalent). Experience supporting Quick Service Restaurant (QSR) technology environments. Previous Managed Services experience within NCR Voyix ...

Cyber Essentials Plus or ISO 27001 exposure Tools such as WatchGuard, Zscaler, NinjaOne, AvePoint or Hudu Automation, service reporting or IT process improvements Microsoft, ITIL or relevant cybersecurity certifications Why Join The HBP Group? Take ownership of internal technology within an established technology business Have a direct influence on improvements ...

Cyber Essentials Plus or ISO 27001 exposure Tools such as WatchGuard, Zscaler, NinjaOne, AvePoint or Hudu Automation, service reporting or IT process improvements Microsoft, ITIL or relevant cybersecurity certifications Why Join The HBP Group? Take ownership of internal technology within an established technology business Have a direct influence on improvements ...

highly available, high-performing business systems.Identifies and assists with enterprise Data Security planning and achievement, including Disaster recovery planning and testing.Adopts appropriate elements of ITIL standards for maturity in Service Management processes, particularly Incident, Problem, Change, and Configuration Management.Manages implementation and support of Firm technology strategies and initiatives.Measures and improves ...

high-performing business systems. Identifies and assists with enterprise Data Security planning and achievement, including Disaster recovery planning and testing. Adopts appropriate elements of ITIL standards for maturity in Service Management processes, particularly Incident, Problem, Change, and Configuration Management. Manages implementation and support of Firm technology strategies and initiatives. Measures ...

Security Operations Analyst Associate, Identity and Access Administrator Associate, CISSP, CCSP, CISM, AWS Certified Security, Google Professional Cloud Security Engineer, CompTIA Security+, GIAC, TOGAF, ITIL 4, PMP or Certified Customer Success Manager. Candidates should hold, or be prepared to obtain within 12 months, at least one relevant cloud or security ...

meet the requirements for UK Security Clearance. These will help you stand out Experience supporting enterprise backup solutions, particularly Dell PowerProtect Data Manager. ITIL Foundation-level knowledge, certification or equivalent practical experience. Experience leading significant infrastructure refresh, migration or consolidation programmes. A strong understanding of infrastructure resilience, scalability, business continuity ...

endpoint management platforms such as Microsoft Intune. Experience with Microsoft Defender and endpoint security tools. Knowledge of Azure administration and cloud operations. Familiarity with ITIL incident, problem and change management processes. Strong troubleshooting skills and a methodical approach to resolving issues. The ability to explain technical matters clearly to colleagues ...

supporting business systems. Knowledge of workforce management, finance, procurement or hospitality technology platforms. PRINCE 2 practitioner or equivalent project management qualification. Experience of ITIL V4 Understanding of EPOS or payment technologies. Experience working alongside third-party software providers. Job Benefits Private Medical Insurance (Vitality) – including Virtual GP access and rewards ...

platform maintenance activities. A proactive approach to taking ownership of work and delivering against objectives. It would be great if you had: Knowledge of ITIL Service Management processes and practices. Accreditation to MCP level or equivalent. Experience of Infrastructure-as-Code or server infrastructure automation concepts. Experience supporting secure messaging ...

security architecture Experience delivering architecture within large-scale migration, modernisation, or enterprise transformation initiatives Deep understanding of enterprise IT operations, service delivery models, and ITIL-based governance frameworks Experience working in regulated or highly controlled enterprise environments Strong stakeholder management and communication skills across technical and executive levels Ability ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...

backup, operational and service continuity processes Working knowledge of Local Area Networks/Wide Area Networks and Server Support Knowledge of IT Infrastructure Library (ITIL) Best Practice Desirable Previous experience in NHS IT environment Knowledge of Internet/Intranet concepts Good working knowledge of Microsoft products including Microsoft Office Suite ...