376 to 400 of 537 ITIL Jobs in England

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

/IP networking principles. Experience supporting: VPN technologies (IPSec and SSL VPN) VLANs Routing and switching Network security concepts Experience working within an ITIL-based support environment. Strong troubleshooting and diagnostic skills. Excellent customer-facing communication skills. ...

using automated testing on build pipelines. Design and implement a DR/remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

problem solving skills. Experience installing structured cabling and enterprise networking equipment. Ability to work independently. Full UK driving licence. Desirable Knowledge of ISO27001. ITIL v4 or v5. Experience within an NHS or large public sector environment. *Rates depend on experience and client requirements ...

formal handover approvals. What We Are Looking For: Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework). Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management. Stakeholder Management: Strong governance skills with the ability ...

operations, ensuring system uptime, ticket response, and resolution SLAs are met. Oversee site infrastructure, networking, endpoints, and security in collaboration with Group IT. Implement ITIL-aligned processes for incident, change, and asset management using Freshservice. Take ownership of support services following the handover from managed service company, ensuring full local ...

join their team based in Oxfordshire on a permanent basis. Please note, the role is 100% on-site. You will make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical ...

multiple stakeholders and suppliers Ability to perform in fast-paced, high-pressure delivery environments Excellent communication, planning, and stakeholder management skills Desirable: ISTQB, PRINCE2, ITIL, or similar certifications Additional Information Contract Length: 3 months Day Rate: £300 per day Start Date: Immediate Why Apply? This is an opportunity to contribute ...

skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience ...

high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Lead and resolve problem solving issues that arise ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes click apply for full job details ...

searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...

very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within an ITIL framework would be helpful. Potential long term piece of work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within an ITIL framework would be helpful. Potential long term piece of work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Oracle Workflow, or BI Publisher would be advantageous. As would experience with SAP finance tools such as SAP Concur and a background working in ITIL environments. Keywords: Oracle Change Consultant, Oracle Technical Change, Oracle R12 ESB, CEMLIs, SQL, PSQL, Oracle Forms, Oracle Reports, OAF, Finance Modules, AIM, OUM, TOAD ...

strong attention to detail Confident communicator across technical and non-technical stakeholders Able to manage workload in a fast-paced environment Nice to have: ITIL awareness Experience across telecoms/mobile estates Background in cost optimisation or service improvement initiatives Reasonable Adjustments: Respect and equality are core values to us. ...

bring Strong experience in Service Delivery within an MSP or consultancy Confidence operating with senior stakeholders and enterprise clients A solid understanding of ITIL and structured service environments Commercial awareness and the ability to spot growth opportunities Gravitas: you can hold your own in challenging conversations A mindset focused ...

Purview Experience in using PowerShell and Microsoft Graph API for M365 administration. Desirable Experience in implementing and supporting ISO27001 Security management standard. Intermediate ITIL Service Management knowledge and Experience Knowledge and experience in telecoms, data networks and server infrastructure systems. Experience Essential Recent and demonstrable experience of leading a team … implementation Desirable Experience of working in an agile environment and experience with agile methodologies Post Graduate Qualification Cisco Certified Network Professional Microsoft Certified Professional ITIL Foundation Prince 2 Foundation Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way Newcastle upon Tyne NE158NY United Kingdom Employer ...

such as N central and Intune * Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial ...

London 3 days on-site Employment Type: Contract - Initial 6 Month Duration Outisde IR35 - Up to £800 per day. Key Skills Strong understanding of ITIL principles, particularly Service Asset and Configuration Management (SACM). Architectural knowledge of CMDB design and configuration item (CI) relationships. Extensive experience with ServiceNow CMDB … role ensures the CMDB remains accurate, scalable, and aligned to organisational service management objectives. The successful candidate will possess deep expertise in ServiceNow and ITIL best practices, acting as a subject matter expert for Configuration Management and Discovery capabilities. They will evaluate future platform enhancements, support strategic initiatives, and ensure ...

compliance Support backup, disaster recovery, and business continuity planning Governance & Quality Manage documentation, asset registers, and reporting Ensure adherence to IT service management (ITIL-aligned) processes Oversee third-party suppliers and service quality Leadership & Collaboration Lead and develop a distributed team of IT technicians Work closely with stakeholders to understand … with: Google Workspace (essential) Microsoft 365, Azure/Entra ID, Windows environments Experience leading or mentoring technical teams across multiple locations Solid understanding of ITIL-based service management Proven track record of delivering projects and driving improvements Strong problem-solving, communication, and stakeholder engagement skills Ready for your next step ...

support teams and improve the service onboarding artefacts to meet the demands. Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk, automation tools … service onboarding in a large scale enterprise for green field and brownfield products and platforms. Excellent understanding of service methodologies, Service Management and ITIL Framework. Proven track record of designing service management processes and procedures, service models, support models, operating models and delivery models. Strong experience in converting user stories ...

support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites * Ensure regular ticket updates … Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired but not essential ...