401 to 425 of 1,207 ITIL Jobs in England

Planning) systems Strong working knowledge of Microsoft operating systems Proficient in SQL and Oracle database environments Experience with cloud platforms such as Office 365, Azure, or AWS Familiarity with ITIL service management practices Ability to clearly communicate technical concepts to non-technical stakeholders Skilled in reporting tools such as Crystal Reports, Power BI, and Excel is a bonus not essential More ❯

Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong knowledge of Manufacturing IT/OT environments Experience supporting shopfloor systems and devices Familiarity with ServiceNow and ITIL processes Hands-on experience with industrial endpoints (Printers, Scanners, MRTs) Excellent stakeholder communication and problem-solving abilities Ability to work on a rotating shift model and on-call as needed More ❯

troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send one Hays Specialist More ❯

troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send one Hays Specialist More ❯

regulated environments (financial services, energy, etc.) is a big plus Prince 2 Practitioner or APM PPQ/PMI or PMP Agile Certification such as CSM or AgilePM Awareness of ITIL would be highly advantageous Proven experience with Azure DevOps Based within commuting distance of Gateshead - we offer hybrid working, but expect our teams working together in the office 2 days More ❯

Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯

Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯

Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯

Router/IPT and firewall products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send More ❯

other three processes and provides reliable data so those processes work in an effective and trustworthy manner. Technical: Experience in Change Enablement is essential Experience of working in an ITIL environment Intermediate technical knowledge of data networks, laptops/desktops (hardware and OS), servers (hardware and OS), VMs, storage devices, Oracle SQL servers and databases, Active Directory/Entra ID More ❯

VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document More ❯

effective customer focused ICT service. You'll have end to end responsibility for PHSO's ICT services, and will provide specialist expertise in the development; management and performance of ITIL aligned processes and associated activities across the lifecycle. It's a fantastic time to join the organisation and the role will provide leadership and support as we continue the journey More ❯

verbal and written communication skills, including report writing. Business awareness and customer focus. Full, clean current driving licence. Proven track record of delivering customer satisfaction and achieving results. Desirable: ITIL Foundation Level qualification (or higher). At least one year of experience in a Service Desk or Customer Service environment. More ❯

Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) If this sounds of interest to you, please ring or e-mail me a good time to organise a call! Reasonable Adjustments: Respect and equality are core More ❯

project management and communications skills. Strong skills and on cloud-based services and migrating on-premises services to cloud. Any certification related to PCs, server, network, cloud, cybersecurity, and ITIL is an asset. Excellent written and verbal communication skills in English Japanese language is hugely advantage but not essential Ability to investigate and source answers to various email and telephony More ❯

Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power Platform Admin Center, environment strategy, DLP policies). ITIL v3/v4 Foundation . Built custom GPTs or comparable generative-AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships More ❯

hands-on with modern technologies and build your service desk expertise Gain exposure to a wide user base, from entry-level to senior professionals Structured training and access to ITIL-aligned processes Hybrid working model promoting flexibility and work-life balance Benefits include 25 days holiday, contributory pension, life assurance, private medical (after 1 year), season ticket loan, and cycle More ❯

Policy, and basic network and hardware diagnostics. Knowledge of anti-virus tools, end-user security, and Service Desk procedures, like new starter processes, is also important. Familiarity with the ITIL framework or its principles is a strong advantage. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax More ❯

prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in process definition and optimization (e.g., Visio, BPMN 2.0). Proficiency in data analysis tools More ❯

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

languages (Bash, PowerShell, Python). Ability to lead cross-functional teams and manage stakeholder expectations. Preferred technical and professional experience Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting Expertise in migration tools (AWS Migration Hub, AWS Server Migration More ❯

languages (Bash, PowerShell, Python). Ability to lead cross-functional teams and manage stakeholder expectations. Preferred technical and professional experience Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting Expertise in migration tools (AWS Migration Hub, AWS Server Migration More ❯

with institutional KPIs. Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies. Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL). Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency. The Candidate Were looking for a dynamic leader with: Proven experience in IT leadership More ❯

DORA, GDPR, EU AI Act). Experience with third-party and outsourcing risk, AI and digital transformation risks. Experience of developing and operating Technology Risk Management Frameworks such as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience More ❯