sunderland, tyne and wear, north east england, United Kingdom
Franklin Fitch
Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2nd line support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free IT Certifications. Clear progression pathway. Life Assurance. Health Insurance. Company Car Scheme More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Franklin Fitch
Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2nd line support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free IT Certifications. Clear progression pathway. Life Assurance. Health Insurance. Company Car Scheme More ❯
Oversee and improve IT Security operations, ensuring efficient and compliant management of security services. Vendor Management: Manage outsourced security providers, ensuring performance meets established SLA standards. Incident Response: Lead and manage IT security incidents, including forensics when necessary. Security Services: Drive the delivery of services including Threat & Vulnerability Management, Privileged More ❯
devices, using software tools for quality audit, editing, and data capture. The associate should be aware of operational metrics such as productivity, quality, and SLA compliance, and be measured against these standards. Teamwork and proactive improvement suggestions are encouraged to enhance editing and QA processes. Regular communication with global stakeholders More ❯
software tools for quality audits, content editing, and data capture. The associate should be aware of operational metrics like productivity, quality (defect percentage), and SLA requirements, and will be measured on compliance with these metrics and guidelines. The role requires being a team player, suggesting process improvements, and often communicating More ❯
environments, handling tickets, and ensuring systems are maintained and running optimally. Key Responsibilities: Take ownership of customer support tickets, following internal processes and ensuring SLA adherence Troubleshoot issues independently or collaboratively, escalating where necessary Monitor infrastructure performance and proactively address any issues Support installation, configuration, and upgrades of operating systems More ❯
Portsmouth, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Computappoint
environments, handling tickets, and ensuring systems are maintained and running optimally. Key Responsibilities: Take ownership of customer support tickets, following internal processes and ensuring SLA adherence Troubleshoot issues independently or collaboratively, escalating where necessary Monitor infrastructure performance and proactively address any issues Support installation, configuration, and upgrades of operating systems More ❯
portsmouth, hampshire, south east england, United Kingdom Hybrid / WFH Options
Computappoint
environments, handling tickets, and ensuring systems are maintained and running optimally. Key Responsibilities: Take ownership of customer support tickets, following internal processes and ensuring SLA adherence Troubleshoot issues independently or collaboratively, escalating where necessary Monitor infrastructure performance and proactively address any issues Support installation, configuration, and upgrades of operating systems More ❯
telford, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
coventry, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
west midlands, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
wolverhampton, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
newport, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
worcester, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
chesterfield, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
nottingham, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
birmingham, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
shrewsbury, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
bedford, east anglia, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
stevenage, east anglia, United Kingdom Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯