1 to 25 of 628 Customer Service Jobs in the South East

Experienced Software Customer Service Specialist (SaaS) About the Role: We're looking for an Experienced Software Customer Service Specialist to deliver outstanding support to our fast-growing customer base across the UK's field service and trade industries. You will be the person customers rely on for clear answers, practical guidance, and a friendly … solution-focused experience. This role is ideal for someone who has spent a few years in customer service or customer support — especially within a software or technical environment — and is now ready to take on more responsibility, handle more complex enquiries, and contribute to improving how we support our users. About Us: We are the UK's … leading SaaS platform for Field Service and Trade companies, helping thousands of businesses manage scheduling, compliance certificates, service reminders, invoices, quotes, and more. Our support team sits at the heart of the customer experience — ensuring users feel confident, supported, and set up for success. You'll collaborate closely with product, engineering, sales, and customer success to More ❯

B2B Customer Service & Operations Executive - Chinese Speaking, Reading: A leading global technology brand seeks a proactive Customer Service & Operations Executive to support its B2B channel. This role blends customer service, order management, and operational coordination to ensure seamless service delivery to business clients. Client Details B2B Customer Service & Operations Executive - Chinese … reliability, and a strong presence in both consumer and commercial markets, the company continues to expand its footprint across Europe through its dynamic and collaborative UK team. Description B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Manage B2B customer orders from receipt to delivery Liaise with logistics partners to ensure timely shipments Resolve customer queries and … complaints professionally Maintain accurate records of orders and returns Support the sales team with operational tasks Monitor stock levels and coordinate replenishment Prepare reports on service performance and KPIs Assist with process improvements and system updates Profile B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Previous experience in B2B customer service or operations Strong communication More ❯

B2B Customer Service & Operations Executive - Chinese Speaking, Reading: A leading global technology brand seeks a proactive Customer Service & Operations Executive to support its B2B channel. This role blends customer service, order management, and operational coordination to ensure seamless service delivery to business clients. Client Details B2B Customer Service & Operations Executive - Chinese … reliability, and a strong presence in both consumer and commercial markets, the company continues to expand its footprint across Europe through its dynamic and collaborative UK team. Description B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Manage B2B customer orders from receipt to delivery Liaise with logistics partners to ensure timely shipments Resolve customer queries and … complaints professionally Maintain accurate records of orders and returns Support the sales team with operational tasks Monitor stock levels and coordinate replenishment Prepare reports on service performance and KPIs Assist with process improvements and system updates Profile B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Previous experience in B2B customer service or operations Strong communication More ❯

Benefits Customer Service Representative 28 days holiday + 1 birthday day Contributory pension Employee share scheme Up to 10 days training per year Personal development plan High-performance equipment Modern office with breakout areas & free parking Friendly, supportive team Customer Service Representative About Total IT Total IT is an award-winning MSP based in Bedford. Since … grown steadily, built a brilliant client base, and earned a spot in the global Top 501 MSPs. Were known for high-touch support and a genuinely positive working environment. Customer Service Representative The Role As a Customer Service Representative , youll create quotes for existing clients across Hardware, Software and Managed Services. Youll manage the full processspotting … closely with the wider team. What You Need Strong Microsoft Office skills Comfortable working in a busy team Able to prioritise tasks and manage deadlines Accurate, organised and methodical Customer service experience Problem-solving skills What We Look For Positive attitude and great phone manner Professional, reliable and team-focused Willing to learn and improve Knowledge of IT More ❯

The Customer Service Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs. Client Details Our client is an upscaling organisation within the business services … dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth. Description Key responsibilities of the Customer Service Advisor include: Respond to customer queries via email, phone, and other communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. … Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance. Collaborate with internal teams to address and resolve customer issues effectively. Identify and escalate priority issues to the relevant departments when necessary. Contribute to improving customer service processes and practices. Provide updates and follow-ups to More ❯

Customer Service Advisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively … our Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal … Professionals, and our Customer Service Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they never have to repeat More ❯

Head of Customer Service - FinTech Scale-UpAre you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.About the CompanyThis … payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.The RoleYou will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product … Operations, and Compliance teams to drive continuous improvement.About You* Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.* Track record managing KPIs, SLAs, and service excellence.* Strong communication and leadership skills.* Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.What's on Offer* Competitive salary + performance bonus* Private medical More ❯

Customer Services Representative Cantello Tayler Recruitment are recruiting for a Customer Services Representative to join their client who is based in Staines, Surrey. Full-time position working Monday Friday on a shift rota such as 8am - 4pm, 9am - 5pm or 10am - 6pm. This is a hybrid role after probation, 2 days at home and 3 days in the … office. Customer Services Representative duties include : To provide customer support for the range of products and services, engaging with customers via telephone, live chat and E-mail. Log and resolve first line Customer Service fault calls, ensuring attention, resolution and appropriate escalation of reported faults. Resolving Provider and Insurer issues Understand and comply with Customer Service operating procedure, service level agreements and associated targets. Understand and comply with Information Security and Data Protection procedures. Support rollout of systems as directed by Team Manager. Support, as requested, testing of new systems. Assessing call severity and passing to 2nd level support. Assist in data gathering required for new customers. Support pre-sales and sales More ❯

The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support … Due to the nature of the Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle More ❯

Customer Service Advisor £22,000 - £24,000 | Reading, Hybrid | Permanent An exciting opportunity has arisen for a Customer Service Advisor to join a leading, award-winning organisation within the property and technology sector. You’ll be part of a friendly, dynamic, and supportive team that values collaboration, innovation, and continuous improvement.This is a hybrid role based … in Reading, requiring just one day per week in the office, offering a great work-life balance alongside excellent development opportunity. Key Responsibilities: Provide first-line customer support and advice via phone and ticketing system Log and manage all relevant details to ensure smooth and effective resolution Deliver exceptional service and maintain customer satisfaction levels above … ongoing coaching Collaborate closely with colleagues to share knowledge and resolve complex queries You’ll also bring: A good standard of education (A-Level or equivalent preferred) Previous frontline customer service experience Proficiency with PCs, MS Office, and web-based systems Knowledge of Zendesk or Salesforce (advantageous but not essential) Strong organisational and time management skills Ability to More ❯

Customer Service Co-ordinator/Representative Location: London (Office-Based – NW6) Salary: £28,000 – £34,000 + Bonus Fantastic career progression within a rapidly expanding IT Logistics business! Our client, a leading and fast-growing Logistics IT company, is seeking an experienced Customer Service Representative to join their expanding team. This is an exciting opportunity to … communication and clear updates to drivers throughout the onboarding process. Identify recurring issues and provide valuable feedback to the operations team to support process improvements. About You Experience in customer service or operations support—ideally within logistics, recruitment, or compliance. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask in a fast More ❯

Uxbridge – Perm - £65-70K plus bens and bonus A leading international brand is seeking a CRM Integration & Enablement Manager to spearhead the rollout of Microsoft Dynamics 365 Customer Service across its EMEA and APAC operations. This is a high-impact role driving CRM adoption, optimisation and integration across a complex digital ecosystem. You’ll lead a multi … country implementation, working closely with internal teams and external partners to ensure a seamless, scalable and user-centric CRM experience for both B2C and B2B customer service functions. This includes integrating CRM with existing ERP and eCommerce platforms and supporting 20 regional subsidiaries through rollout and onboarding. Key Responsibilities Lead the full CRM implementation lifecycle, from planning to … rollout and ongoing optimisation. Collaborate with IT and third-party vendors to integrate CRM with ERP and eCommerce platforms. Define and improve customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support change management and communication activities throughout the More ❯

We are seeking a full-time Sales/Logistics Administrator based at our Reading office. As part of a small team your role will assist the various steps in customer order fulfilment and customer service. This will involve some data entry, dealing with incoming materials, product despatch and logistics. In addition, you will be required in customer service dealing with incoming customer calls of new and existing clients. Part of the role will be processing and monitoring customer returns. You should demonstrate excellent verbal and written communication skills with a focus on attention to detail an ability to be versatile and self-motivated allocating resources according to priority. Experience works with Microsoft Business … Responsibilities: Sales and purchase order processing Incoming materials processing, checking in and despatch Liaison with logistics partners relating to product import and domestic delivery Handling incoming calls, assisting with customer service Providing customer service role via incoming phone calls & email Working with customers and suppliers on RMA (return material) Managing an ongoing RMA database Act as More ❯

We are seeking a full-time Sales/Logistics Administrator based at our Reading office. As part of a small team your role will assist the various steps in customer order fulfilment and customer service. This will involve some data entry, dealing with incoming materials, product despatch and logistics. In addition, you will be required in customer service dealing with incoming customer calls of new and existing clients. Part of the role will be processing and monitoring customer returns. You should demonstrate excellent verbal and written communication skills with a focus on attention to detail an ability to be versatile and self-motivated allocating resources according to priority. Experience works with Microsoft Business … Responsibilities: Sales and purchase order processing Incoming materials processing, checking in and despatch Liaison with logistics partners relating to product import and domestic delivery Handling incoming calls, assisting with customer service Providing customer service role via incoming phone calls & email Working with customers and suppliers on RMA (return material) Managing an ongoing RMA database Act as More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

A, regardless of their background. We're on a mission to create the most effective learning experiences in the world, and distribute access to everyone. About the role Our Customer Experience team plays a vital role in our success, representing our students and ensuring we deliver world-class service at scale. We're a small, fast-growing team … at an exciting stage of our journey, and we're looking for dedicated freelance Customer Service Specialists to join us. You'll work closely with our core team of four, supporting all customer service tasks and initiatives across students, parents, teachers, and schools. You'll also help our wider team of 40 Tutors deliver the best … possible learning experience. This role offers a unique opportunity to gain hands-on experience across every part of the Customer Experience department while collaborating with teams in Engineering, Content, and Learning. You'll also be involved in AI initiatives, helping improve our AI communications, manage knowledge bases, and ensure our technology continues to deliver outstanding support. It's an More ❯

Service Desk Administrator Permanent Uxbridge £30,000 This is a brilliant opportunity for a candidate with supreme office administration/customer service experience, ideally working with Engineers. Working for a business who have a fantastic company culture and is highly supportive, you will work in the Customer Care Team taking calls regarding Engineer attendance. This role … sits within the company’s service team so candidates will need to have excellent telephone manner and 5* customer service skills, as well as strong data entry skills. Role requirements: Answering inbound calls and responding within agreed SLA’s Respond to emails received in the service inbox Creating quotes Closing service reports Creating and managing … returns Manage stock adjustments Creating contracts Logging calls for Engineers attendance Candidate requirements: Strong customer service skills Good data entry skills Highly organised and able to work in a fast-paced environment Working knowledge of Salesforce and MS Excel would be advantageous What You Need to Do Now: If this sounds like the role for you, don’t More ❯

businesses (SMEs). You will have responsibility for the full sales process from initial enquiry through to handover. Key Responsibilities - Achieving vehicle sales and profit targets, and vehicle related service objectives by providing premier customer service and consultation. Selling cars and achieving profit targets Handling all customer enquiries by providing premium customer service Creating … maintaining positive relationships with existing customers Essential Requirements - Proven track record of B2B sales/business development Ability to maximise sales opportunities and profitability Excellent rapport building skills Strong customer focus and customer service skills A target driven attitude and ability to work within a high-pressured environment Full valid UK driving licence and eligibility to work More ❯

Finance Business Partner Location: Hybrid - Tunbridge Wells About VisionTrack VisionTrack, part of the Markerstudy Group, is a leader in video telematics technology, empowering businesses to improve safety, efficiency, and customer experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer service, and sales … enjoys acting as a strategic advisor. The Finance Business Partner will go beyond traditional finance responsibilities, delivering financial clarity, challenging assumptions, and influencing decisions that enhance profitability, efficiency, and customer outcomes. While overseeing core management accounting duties, you will partner closely with business teams to optimise costs, improve margins, and support sustainable growth. Key Responsibilities Core Financial Management & Control … Maintain monthly control schedules and post adjustments for accrued/deferred revenue. Analyse Cost of Sales and revenue recognition for accurate reporting. Prepare profitability and margin analysis by customer, product, and channel. Reconcile stock positions and manage provisions for obsolete inventory. Deliver accurate month-end reporting, flash results, and balance sheet reconciliations. Support year-end audit preparation and maintain More ❯

your ability, aid your development and ensure you perform at your highest possible level by providing you with first-class on the job training. Ideally, you will have good customer service skills, good written and verbal communications skills; strong relationship building ability; good organisational skills; effective time management; be a team player and be able to work under … pressure to meet deadlines. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then please apply. You do not need any prior technical IT knowledge as this will be learnt on the job. This is an excellent environment for someone who has … Recruitment Consultant, Graduate, IT Resourcer, IT Graduate, Recruitment, Sales, Account Manager, Southampton, Hampshire, trainee recruitment consultant, sales, contact centre, call centre, retail, membership sales, charity, tech, technology, target, objectives, customer service, customer-facing, recruitment, resource, account management. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

your ability, aid your development and ensure you perform at your highest possible level by providing you with first-class on the job training. Ideally, you will have good customer service skills, good written and verbal communications skills; strong relationship building ability; good organisational skills; effective time management; be a team player and be able to work under … pressure to meet deadlines. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then please apply. You do not need any prior technical IT knowledge as this will be learnt on the job. This is an excellent environment for someone who has … Recruitment Consultant, Graduate, IT Resourcer, IT Graduate, Recruitment, Sales, Account Manager, Southampton, Hampshire, trainee recruitment consultant, sales, contact centre, call centre, retail, membership sales, charity, tech, technology, target, objectives, customer service, customer-facing, recruitment, resource, account management. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ More ❯

to develop your IT career? Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building a new team of Service … of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking for people to resolve each query with using outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also want our team to take ownership … a mix of days and nights and be based on site at our location in Farnborough. What you'll be doing: Successfully handling IT related queries to support the service delivery, within contractually agreed time frames. Delivering exceptional customer service to a variety of customers across the business. Taking ownership of each query and fulfil the necessary More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after training £25,396.80 per annum … Join Apogee as a key part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your responsibilities will also include … maintaining accurate records, handling administrative tasks, staying up to date with our products and services, and ensuring all interactions comply with company policies and service standards. If youre organised, proactive, and enjoy helping both customers and colleagues succeed, this is the role for you. As Customer Support & Planning Coordinator, you will perform a crucial role in ensuring customer More ❯

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯