26 to 50 of 246 Customer Service Jobs in the South East

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality … support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers the leading … practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time ...

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager. The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring … responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge ...

Customer Account Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based … offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank ...

Shape the future of Berkeley's digital customer experience. At Berkeley, we create exceptional places where people want to live. As we continue to invest in our digital capabilities, we are looking for a senior digital leader to define and evolve the experiences that connect customers with our brand … developments and services throughout their journey. This is a high-impact role for an experienced digital marketing, product or customer experience leader who combines strategic thinking with commercial focus. You will be responsible for shaping the vision, roadmap and ongoing development of Berkeley's customer-facing digital experience ...

member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Role Provide excellent customer service by responding to and resolving … service desk incidents, requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Head of Digital Experience Department: IT Employment Type: Permanent Location: Cobham, Surrey Description Shape the future of Berkeley's digital customer experience. At Berkeley, we create exceptional places where people want to live. As we continue to invest in our digital capabilities, we are looking for a senior digital … connect customers with our brand, developments and services throughout their journey. This is a high-impact role for an experienced digital marketing, product or customer experience leader who combines strategic thinking with commercial focus. You will be responsible for shaping the vision, roadmap and ongoing development of Berkeley ...

PhotocopierService Engineer Salary: £35,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This is a hands … role focused on equipment servicing, maintenance, fault finding, repairs, and customer support. Key Responsibilities Carry out planned maintenance and reactive service visits Diagnose and repair mechanical, electrical, and electronic faults Manage your territory effectively and meet service targets Deliver a high level of customer service ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

Start Date November* We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. Job functions: -Speaking to clients to quickly get to the root of their problem. -Providing timely and accurate customer feedback. -Helping customers via calls ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship ...

through the Westcoast Cloud expertise and offerings, as well as assisting your team in helping them accelerate Microsoft’s Partner Offerings. You’ll visit customer sites for meetings, presenting the full range of Cloud products and services – selling the benefits, running training bootcamps, lunch and learns and attending … events. As the main point of contact for our Surestep ambassadors, yourself and your team will be expected to deliver a high level of customer service when supporting them with queries and issues and going above and beyond to provide support where and when necessary. You’ll need ...

Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk … support, face-to-face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...

role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

with an interest in consumer electronics and is looking to be a part of a dynamic team, serving as a vital link between our Service and Customer Service departments. The successful applicant would work alongside our Product Specialist and report directly to our Technical Services Manager. Upholding … management of our spare parts database, ensuring the accuracy of compatible spare parts throughout our brands. - Acting as the conduit between our Service and Customer Services Department, helping to manage our service administration and collating spare part orders for our Customer Services Manager. - Keen interest ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Incident Response Analyst 3, you will lead the investigative stream of active cyber incidents, performing advanced forensic, analytical, and containment tasks across diverse customer environments. You will operate with moderate autonomy, serve primarily in an Incident Responder role, and support Advisors by validating findings, shaping investigative direction, and preparing ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

other O&I teams as well as working with client's endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts. Essential Functions: Provide technical advice and support to Visa's Client institutions and processors to ensure customers expectation are exceeded. Discipline in detailed … Operations and Project DeliveryAbility to effectively perform problem isolation and resolution of critical systems to have the least amount of impact and downtime. Outstanding customer service skills and a dedication to the customer service experience. Must be result-oriented and constantly looking for new ways ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience. If you're someone who enjoys solving complex technical problems, thrives in a customer … products and services, including flight deck and cabin communication systems Support customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirements Partner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutions Monitor network performance ...

opportunity: We are seeking a proactive engineer to be the face of Wifinity, supporting our customer sites across a territory which is roughly a 50 mile radius of Maidstone. You will deliver first-class customer support, technical solutions, and commissioning of new or upgraded sites, ensuring installations meet … design and company standards. This role provides hands-on exposure to large-scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence. About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks ...

Field Service Engineer Chelmsford/Harlow based UK-Manufactured, Intelligent Parking Solutions Company £30,000£36,000 + First-Time-Fix Bonus | Permanent | 40 hrs Company Vehicle, Fuel Card, 25 Days Holiday (+BH), Pension, Life Assurance, Healthcare, Full Product Training The Opportunity Were supporting a market leader in intelligent … parking solutions as they expand their Field Service Engineer team across the UK! This role is ideal for a hands-on, self-motivated, multi-skilled engineer with experience working on electromechanical, low-voltage, or security/automation systems. The company designs and manufactures their own parking technology ...

contract until February 2027 with the opportunity to go permanent Industry: Software Development/Technology What You’ll Be Doing: Support the processing of customer orders and invoices, ensuring information is accurate and up to date. Monitor incoming support requests and direct them to the appropriate teams. Help maintain … efficient customer service processes by ensuring enquiries are handled promptly. Keep internal records, systems, and documentation updated and organised. Provide day-to-day administrative support across different areas of the business. Work closely with colleagues to help coordinate operational activities. Identify and escalate any issues that may impact ...

Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong troubleshooting … problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge ...