26 to 50 of 363 Customer Service Jobs in the South East

seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities … purchased materials, parts, or products Build strong relationships across multiple departments including engineering, design, procurement, and technical teams Expand discussions to uncover further customer requirements and partner with the Sales Manager for quotations and technical support Utilise CRM, SAS, marketing, and logistics systems to support the sales team ...

will be responsible for learning, supporting, and gaining practical experience in : Lead generation for MoneySuite's SME cross-border payments and automation services Managing customer subscriptions and onboarding Providing exceptional customer service Participating in sales activities and training sessions Supporting the business development managers. The internship role … primarily remote, with occasional in-person days in Canary Wharf, London. Qualifications Strong intrest in sales and customer service Highly motivated, eager to learn new skills, and goal-focused Excellent interpersonal skills and a customer-focused attitude Knowledge of financial services or the fintech industry ...

Help Desk Coordinator to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities Ensure all faults are dealt with efficiently. Maximise efficiency. Monitor issues to define … patterns and work to lessen these recurring issues. Ensure constant improvement of customer experience and Service Assurance knowledge. Manage process for communicating service affecting issues to the organisation and our clients. Maintain relationships with key partners, ensuring we provide a unified service from supplier to client. ...

career in a supportive, collaborative, and forward-thinking environment? We’re looking for a Managed Print Support Engineer to join a fast-paced and customer-focused Service Desk team . This is an exciting opportunity to work within a collaborative support function that prides itself on delivering excellent … customer service and technical expertise. You’ll play a key role in supporting managed print environments, owning incidents from investigation through to resolution, and working closely with internal teams and third-party vendors. What You’ll Be Doing As a Managed Print Support Engineer, your responsibilities will include ...

Service Delivery Manager Salary : £34,520 - £43,151 Hours : 40 hours per week Location & Postcode : Sittingbourne, ME10 2QD As a Service Delivery Manager at FCC Environment, you will ensure the safe, efficient and high-quality operation of our Transfer Station and Household Waste Recycling Centre (HWRC) sites within … East Kent contract. Youll be responsible for the day-to-day running of multiple sites, leading teams, hitting health, safety, environmental and customer service standards, and maximising reuse and recycling performance while working within budget. This is a full-time position that includes weekend cover on a rota ...

experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact? If so we have a brilliant opportunity available where you will play a pivotal leadership role within a forward-thinking IT function, where service quality, innovation, and collaboration are highly … valued. You'll have the scope to shape service delivery strategy, influence senior stakeholders and manage high performing teams that make a real difference to the organisation. The role will involve: Leading IT service and support delivery across the organisation, maintaining strong relationships with senior stakeholders and acting ...

hiring for a Technical Customer Support Specialist to join a global technology specialist company. Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent English is Required. Fluency in anyother 2nd language is an advantage … client is a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role of the Technical Customer Support Specialist As the Technical Customer Service Specialist, you will provide customer support and technical support to English speaking global business ...

will be gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment … developing your skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues ...

client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities Triage inbound support tickets … route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience Essential: Customer service or support/helpdesk experience Excellent verbal ...

Your New Job Title: IT Support Analyst The Skills You'll Need: IT, Technology, Windows operating systems and Microsoft 365, Customer Service, Service desk Your New Salary: up to £35K per annum plus a 10% bonus Location: Redhill, Surrey Duration: Permanent Job status: Hybrid working, 2 days … business users. To be successful in this role our client has said it is essential that candidates: 1. Have IT/Technology support service experience in the UK. 2. Exceptional communication skills and detail-oriented problem-solving focus. 3. Are eligible to work in the UK. Sponsorship ...

minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers … troubleshooting as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting ...

minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers … troubleshooting as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing … Managed Service Provider team based in the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point ...

extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is ideal for individuals with experience in customer service or those with a background in sales, who are eager to learn, grow, and make a meaningful impact within Ingram Micro’s Cisco … team. What your role as a Sales Specialist will involve: Manage a shared inbox, ensuring prompt and professional responses to customer inquiries. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Maintain and develop relationships with a priority list of high-value ...

adoption. Establish and lead efforts in maximising automation opportunities via CoPilot, Power Automate/Platform etc Collaborate with cross-functional teams (Sales, Marketing, Customer Service, IT) to ensure seamless integration and data flow. Work alongside our BA team to gather and analyse business requirements, translating them into functional … payroll and EOR environment Possesses strong knowledge of CRM platforms (e.g., Salesforce, Dynamics 365, HubSpot). Understands business processes across Sales, Marketing, and Customer Service and their usage within D365 CRM e.g. Customer Insights/Sales Hub etc Has excellent stakeholder management and communication skills. Is highly ...

Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities … maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

internal and external marketing teams. Provide accurate, timely reports and maintain a clear understanding of market trends and competitor activity. Collaborate with Marketing, Finance, Customer Service, and Operations to ensure customer service excellence. Maintain exceptional CRM database records and data entry to ensure the information available ...

primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLAs Commissioning of IT and associated equipment - you will be involved in the installation … from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face-to-face customer situation You will need excellent customer service abilities and have excellent spoken communication skills Training ...

will be responsible for servicing and maintaining Access Control and CCTV systems across the UK, US and EMEA/CEEMA region. Based at the customer's Camberley office, the successful candidate will support a Tier 1 global customer and collaborate with the Key Account Manager to ensure high … standards of customer service Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years.Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses ...

empowering every Power Platform maker. Designing, developing, and implementing solutions using Microsoft Power Platform and Dynamics CRM Extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service Build solutions as part of an agile team using declarative tools, backed by Microsoft ...

This is a client focused administrative role suited to someone who enjoys organisation, accuracy and delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...

with an hour for lunch. This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration. Role and responsibilities include: To be the first point of contact for new and existing customers Log all service-related calls on the in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines Liaise with management at head office, suppliers ...

drive sales and business development across your patch, manage key accounts, win new clients, support tenders and bids, and work closely with operations and customer service to deliver excellent service and growth. This role would suit a BDM or Salesperson with waste management experience looking … your patch Manage and grow key accounts Win new clients and identify opportunities Support tenders, bids, and contract proposals Liaise with operations, transport, and customer service to ensure excellent delivery Maintain an up-to-date sales pipeline and reports The Person: Waste management or construction services sales experience ...

fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote … Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware ...