101 to 125 of 1,426 Customer Service Jobs in the UK excluding London

Customer service representative Start date: Immediate Duration: 2 month rolling contract the client plans to keep the person indefinitely this position has been in place for the last 4 years so is likely to be a long-term contract. Location: 5 days per week on site in Morley … Leeds, Pay: £200 per day INSIDE IR35 Job summary This role will report to the IT Customer Service Request Assistant and will be responsible for providing excellent support to internal colleagues and IT End Users for Service Requests via the ITSM Toolset (ServiceNow), e-mail and face ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers ...

Trust, we’re passionate about creating safe, healthy homes for our residents—and we’re looking for someone who shares that commitment. As a Customer Service Advisor, you’ll join a forward-thinking customer service team tackling some of the most important challenges in housing today. … that truly matter. This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your ...

Term Contract (potential to increase to 24 Month) About Us: Echo Managed Services and its subsidiary Aptumo support water companies globally to deliver effective customer service and drive retail operation efficiency through end to end customer service and water billing software offerings. The Role … collaborative and pragmatic approach to problem-solving and delivery. Desirable Experience: Experience in four or more of the following areas would be advantageous: Salesforce Service Cloud Salesforce Experience Cloud Omni-Channel solutions Utilities sector experience Customer Service operations Billing and Collections environments Highly regulated industries Data migration ...

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as a Customer Service Advisor on a full-time permanent basis Culture and Environment Our client is a fast-growing B2B organisation with a vibrant, collaborative … curious, and unafraid to challenge the status quo in pursuit of better ways of doing things. Personality Our client is seeking a motivated and customer-focused individual with strong verbal and written communication skills. The ideal candidate will have excellent attention to detail and the ability to manage tasks ...

needs. We work closely with Product Management, R&D, Technical Support, and Professional Services, and play a key role in shaping the SAS Cloud Customer Experience and driving meaningful business outcomes from customers’ investment in SAS Cloud. This is a unique opportunity to join a dynamic, customer-facing … collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals ...

Summary Reporting to the Head of Services, you will play a key role in ensuring the smooth operation of the Managed Services and customer support functions, providing exceptional support to both customers and internal teams. This is a varied role that combines customer service, operational coordination … take on additional responsibility, mentor colleagues and help shape the future development of the Managed Services function. Personal Specification 2+ years' experience within a service administration, service desk or managed services environment Excellent organisational and time management skills Strong customer service focus with an excellent telephone ...

summary We are looking for a highly organised person with excellent customer service skills to join our small and friendly hospital teams at our Ashford and Canterbury sites. The Ward Administrator plays a key role in the running of the hospital, ensuring that records are updated accurately … business to ensure the smooth running of services. This role requires a high level or organisational skill, attention to detail, excellent communication and customer service skills and appreciation of the importance of patient confidentiality. A number of IT systems will be used, for which full training will ...

Info about the company A specialist manufacturer with customers across the globe is looking to add to their Customer Services team. World leaders in their range of specialist equipment, they are passionate about company culture and excellent customer service making this a fantastic organisation to join. Info … about what the Customer Services Administrator role entails Due to a relocation, an opportunity has arisen in the Customer Services team. Working with a multi-cultural team you will be liaising with customer globally inputting orders in the ERP system, replying to customers, updating them on lead ...

Service Delivery Manager | Edinburgh | Hybrid Working | Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform … they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about ...

will shape a competitive, sustainable supply chain, partnering globally to drive productivity, quality, and digitalization. The Order Engagement Administrator is a key administrative and customer support role within Siemens Energy’s Delivery Team in Ulverston. Responsible for guiding orders for subsea electrical and fiber optic connectors from purchase through … external clients. Daily duties involve accurate data entry, purchase order processing, and tracking inventory across systems like SAP and Teamcenter, all while delivering exceptional customer service in a fast-paced environment. Some of the duties will include but are not limited to: Accurately and efficiently process incoming customer ...

wanting to help make a real difference to people's lives? *Do you have excellent communication skills and the ability to provide outstanding customer service in a call centre and front desk environment? * Do you have the ability to efficiently handle phone calls and enquiries in a polite … front desk and/or by greeting them over the telephone. To make, amend or cancel appointments. To signpost requests to the most appropriate service, appointment or clinician. To ensure enquiries are answered in a timely and professional manner. To ensure patient confidentiality, respect, and dignity is adhered ...

time fixes and meet user requirements. There are 2 posts available for this role. Main duties of the job To provide day to day customer focused service desk support to IT users from all customer organisations. Answer all calls and respond to all emails and requests within … timescales set out in the customer service level agreement. Ensure all calls , emails and requests are logged in the call logging/management system. Help maintain 24/7 availability of access to services A full description can be found in the attached Job description and personal specification. ...

configuration role within Digital CustomerExperience’s (DCX) Business Technology practice in the UK. This role focuses on building and deployment ofServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. You will work under the guidance of senior consultants and architects to contribute to the development ofworkflow applications … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to: Developing solutions for Customer Experience, Technology ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional … customer service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional ...

Service Desk Engineer St Neots (PE19) Permanent Full Time Salary: £26,000 - £30,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical & Dental Insurance, plus discounts … Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Join our Service Desk team and build your IT career We're looking for an enthusiastic IT Service Desk Engineer to join our fast-paced ...

Service Delivery Analyst Hemel Hempstead £28,719 per annum Full Time: 35 Hours per week, Monday to Friday 9am - 5pm Join Our Team as an IT Service Delivery Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where … make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial ...

Customer Experience & Business Support Specialist £30-38K DOE. Office based near Fleet, Hampshire. Are you technically minded, commercially aware and excited by the opportunity to help transform the customer experience in a growing business? This role would suit someone early in their career who is technically curious … customer-focused and keen to support projects that improve systems and efficiency. You may be a graduate, in your first or second role, or more experienced and looking to build a long-term career. You will be practical, curious, willing to learn and motivated by making a real contribution. ...

Service Account Manager Salary: £27,000 per year | Location: Harrogate | Hours: Full-time, 9am - 5pm Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking. Our client is a well-established business based in Harrogate. … position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability to work ...

flexibility required) About the Role You will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible. Working closely with colleagues across the University, distribution partners and external suppliers, you will ensure students receive the support and course … materials they need throughout their learning journey. We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication channels. Whether you are helping students access ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' The role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face ...

Support Technician to join our successful team. The position is office based, in Canterbury and ideally candidates will have previous experience delivering excellent service in IT support. The successful candidate will be expected to work collaboratively with colleagues and support the development of apprentices and new starters where required. … providing first-line technical support to customers through the Helpdesk. The role acts as the first point of contact for IT incidents and service requests, delivering excellent customer service while ensuring issues are resolved efficiently or escalated appropriately. Working Pattern The 1st Line IT Technician will operate ...