101 to 125 of 2,540 Customer Service Jobs in the UK excluding London

and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the day-to-day operations, the individual demonstrates proficiency in ChatOps through Slack by creating channels, coordinating … resources, and engaging with customers. This includes managing communication and collaboration among customer service representatives and high-level engineers to ensure seamless customer service. assist with user account management and basic security tasks such as password unlocks and guiding users through the process of creating tickets and … resolve their issues. What we're looking for: Chat-Ops experience (Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts More ❯

and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the day-to-day operations, the individual demonstrates proficiency in ChatOps through Slack by creating channels, coordinating … resources, and engaging with customers. This includes managing communication and collaboration among customer service representatives and high-level engineers to ensure seamless customer service. assist with user account management and basic security tasks such as password unlocks and guiding users through the process of creating tickets and … resolve their issues. What we're looking for: Chat-Ops experience (Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts More ❯

and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the day-to-day operations, the individual demonstrates proficiency in ChatOps through Slack by creating channels, coordinating … resources, and engaging with customers. This includes managing communication and collaboration among customer service representatives and high-level engineers to ensure seamless customer service. assist with user account management and basic security tasks such as password unlocks and guiding users through the process of creating tickets and … resolve their issues. What we're looking for: Chat-Ops experience (Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts More ❯

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer … coverage aligns and is established to execute on strategy, and effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized More ❯

Sales Advisor | Hemel Hempstead Do you enjoy working in a fast-paced environment? Are you highly motivated and hard working? Do you have a customer service background? The Internal Sales Advisor role is a real opportunity for someone with a positive ‘can do’ attitude to imbed within the … existing team, working together to successfully deliver first line customer sales support, including preparing and following up quotes, processing customer orders and creating returns. At CAME, specialists in cutting-edge home and building security products, you’ll enjoy a role working alongside our existing Internal Sales team, specialising … and verbal, with a keen attention to detail and an enthusiasm to learn. As a business to business company, developing good relationships with our customer base and exceptional service is vital for our continued success. Do You Offer? Demonstrable customer service skills, particularly when assisting customers More ❯

our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We … are looking for a Service Delivery Manager to join our Planned and Minor Works team based in Chester. As Service Delivery Manager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to ensure productivity within … in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these More ❯

General Manager to join the TruTac family! Reporting directly into the Managing Director, you will support the business to create a culture which is service focused, positive and driven to succeed, open to change and creative in its approach. This is a hands-on management position, so we are … to the next level, with continuous improvement thereafter. What will you be doing? Responsible for the day-to-day office and general operation including customer service, training, general customer experience, production, reception and working with sales and marketing. Ensure standards and guarantee a consistently high-quality customer … all company policies and lead by example. Continuously follow trends in the market place related to company's products and/or services. Communicate customer service issues or queries both from the Support desk, training teams and Development and feedback to customers, channel partners and all stakeholders. What More ❯

automation, leading to a fully patient-oriented approach and a healthier future for people across Europe. FUJIFILM Healthcare UK is looking for a Digital Service Engineer t o ensure the smooth and continued operation of new and existing products and equipment, through repair of emergency breakdowns and routine service … x-ray (CR and DR) and mammography equipment. Ensuring that priorities and timescales are adhered to. Routine Maintenance- carry out maintenance in line with service contract requirements on DR X-ray and mammography equipment. Maintain a car stock of spare parts, ensuring inventory records are fully maintained. Carry out … to date, providing daily reports outlining progress and potential issues Respond to technical requests from internal and external stakeholders in a timely manner, ensuring customer service levels are met. Work with other members of the service team in Fujifilm Healthcare UK to resolve customer service More ❯

automation, leading to a fully patient-oriented approach and a healthier future for people across Europe. FUJIFILM Healthcare UK is looking for a Digital Service Engineer t o ensure the smooth and continued operation of new and existing products and equipment, through repair of emergency breakdowns and routine service … x-ray (CR and DR) and mammography equipment. Ensuring that priorities and timescales are adhered to. Routine Maintenance- carry out maintenance in line with service contract requirements on DR X-ray and mammography equipment. Maintain a car stock of spare parts, ensuring inventory records are fully maintained. Carry out … to date, providing daily reports outlining progress and potential issues Respond to technical requests from internal and external stakeholders in a timely manner, ensuring customer service levels are met. Work with other members of the service team in Fujifilm Healthcare UK to resolve customer service More ❯

its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live … Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport … gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities To provide an excellent customer service experience whilst managing customer expectations To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. Build and Provision VoIP Orders for customers. Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective time management skills, with a logical approach to problem solving. Ability to work under pressure and within time More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customer service experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customer service experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯

Introduction Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud place ‘people’ at the heart of all we do – whether that is our partners, their customers or the … sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful. Role Purpose Are you a solutions focused, highly accurate customer service professional seeking the next step in your career? Infinigate Cloud are excited to recruit for an exceptional Billing Administrator to join their … billing services and resolution. This role will give you the opportunity to liaise with a multidisciplinary team, advance your systems knowledge and allow your customer service skills to flourish! To be successful in this role, you would have gained customer service exposure with systems use, ideally More ❯

s UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is … key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely manner, providing the support they need. This may include making outbound calls and working with other teams to manage any queries through to resolution. And don’t worry … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty More ❯

Customer Experience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯

If you enjoy solving problems and being part of a supportive team, this could be the perfect short-term opportunity for you! Customer Care Representative Bath, Somerset, Hybrid working Full time position (40 hours per week) 3 month fixed term contract Up to £26,500 DOE plus commission Please … of the digital dark ages with ultrafast, full fibre broadband. We're proud to offer more than just lightning-fast connectivity, we provide exceptional customer care and a personal touch. The Role We're looking for a Customer Care Representative to join our dynamic team on a … contact for our customers turn to when they need support – helping them with everything from broadband installations to resolving issues. Key Responsibilities: Respond to customer queries across email, social, chat and phone channels Take ownership of queries from start to resolution – including complaints Book installations and clearly explain the More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

Customer Service/Sales Assistant | Hampshire | Full Time| £26,000 - £30,000 per annum Our client, the UK's leading Trailer Parts Supplier, is on the lookout for a proactive and motivated Customer Service/Sales Assistant to join their team. Are you the right person … up with customers, suppliers, or team members to ensure tasks are completed effectively Comfortable chasing up sales and orders to ensure timely fulfilment and customer satisfaction Interest in learning and using technology to improve workflow and efficiency Basic mechanical understanding is helpful but not essential — full training will be … the first point of contact for customers and visitors — by phone, and via email Manage ticketing systems to log, prioritise and follow up on customer requests and internal support needs Proactively follow up on outstanding sales and order enquiries to support the sales process Set up and maintain simple More ❯

assistance to our clients. Ensures that all support enquiries are responded to effectively and in a timely manner. Reviews the information provided by the customer and ensures that all essential information has been collected and access to customers systems is available, liaising with the customer where required. Reviews … updates to customers in a clear and timely manner. Escalates issues and blockages to line manager promptly. Maintains clear, comprehensive, and timely internal and customer-facing case notes. Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles. Works within … and skills of the role. Consolidates, records, and shares learnings for the greater benefit of the team. Remains committed to ongoing learning to develop customer service skills and develop functional and technical knowledge. Skills Experience of the following: Functional School management systems (desirable) Accounting and payroll systems (desirable More ❯

There is an opportunity for an apprentice to join the team. Role Broad Function: To provide a professional, efficient and welcoming experience, ensuring exceptional customer focused standards are delivered at all times To provide efficient and accurate administration support and respond to product or service enquiries Key responsibilities … Inputting and processing orders Liaise with Contracts, Production and Warehouse departments to ensure all orders that are manufactured and delivered meet customers’ requirements. Advising Customer Services Supervisor, Territory Manager of any issues Ensure back-order reports are run daily and dealt with Liaise with customer regarding all price … degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above Principal Relationships: Accountable to – Customer Services Supervisor Responsible for – Ensuring a comprehensive Customer Service experience Internal - Works closely with peer group in own department and across all More ❯

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … a Solution Architect and in medium to large organisations Background in Agile , product-centric technology development and digital focused solution architecture with experience of customer centric functions. End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing solutions … using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, werequire specialising in Customer Service line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. Thank you. More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Join our dynamic team as an SAP Service Manager, where you will contribute to the day-to-day management of Maersk's SAP environment consisting of systems, tools, and applications. Your primary focus will be on ensuring service stability and integrity while consistently meeting customer service levels. This is an opportunity to make a significant impact within our organization by managing our SAP services efficiently and effectively. Key Responsibilities: Service Delivery Management: Manage the delivery of SAP systems, tools, or applications and ensure their stability, integrity, and business continuity. Incident & Problem Management: Ensure implementation … RCAs are of a standard format and completed to a detailed level, ensuring all lessons learned and improvements are captured and driven to completion. Service Level Management: Ensure services are delivered to the agreed SLA, including reviewing supplier performance based on the agreed SLAs and KPIs. Agree adherence to More ❯