101 to 125 of 962 Customer Service Jobs in the UK excluding London

proud to offer a dynamic, supportive and forward-thinking working environment where staff can thrive and make meaningful change. We are looking for a Service Desk Technician - Second Line to provide fisrt and second lin technical support to staff to resolve incidents and service requests. In this role … will ensure everyone has reliable IT services, deliver excellent customer support and be the key point of contact for your team. Job Title: Service Desk Technician - Second Line Full time About the role: Provide timely first and second line support to users via phone, email, and service ...

deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Purpose: The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across … organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous improvement of service desk operations. Key Responsibilities: Team Leadership & Management Lead, mentor, and develop a team of service desk analysts and technicians. Conduct regular performance reviews and provide coaching ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

will be gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment … developing your skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues ...

Business Development Manager - Food Service South West Full-Time Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships … want to hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across ...

innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Controls and Automation team by carrying … handling logistics and after-sales queries. You will also communicate with customers regarding order updates and non-technical enquiries, ensuring a high standard of customer service at all times. This is an office-based, Monday to Friday role working 37.5 hours per week, with flexible hours between ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) ______________ About the Role We are working with a Managed Service Provider (MSP) that is continuing to grow its Customer Success function and is now looking to appoint a Customer Success Team Member. … role focuses on relationship maturity, retention, and proactive account growth. You will act as the main point of contact for a portfolio of managed service clients, moving beyond reactive support to help customers get maximum value from their IT estate. Working closely with technical and strategic teams, you will ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … have you on our team. About the role The Environmental Data Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills. While other aspects need a data-focused, problem-solving, logical approach. As the Environmental Data Account Manager, you will ...

Manager and Senior Technician on a day-to-day basis, the Field Engineer will be responsible for a variety of tasks involved in the customer installation. Works will include traditional (civils/buried) and PIA PON underground and overhead. Customer Engineering involves 2 specific sets of duties … resolution of minor faults to ensure a smooth final installation. Final installation works, running fibre from final distribution point (UG or OH) to end customer premises and all internal install works. Engineers will provide a first-class customer service, ensuring management of any customer complaints, working ...

Customer Success Executive is sought to join an innovative global test and measurement organisation in Hatfield, Hertfordshire, contributing to the delivery of exceptional customer experience and support across digital and traditional fire safety solutions. The Customer Success Executive, Hatfield, Hertfordshire, will be expected to develop your understanding … field, learning from peers and senior colleagues in technical areas, customer success processes and industry best practices. This may include product knowledge, digital learning platforms, CRM systems, and customer support processes used across service, warranty and technical support functions. Responsibilities include: Work with Sales, Marketing, Product ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities ...

Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, Nottingham Region My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager to make … excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will ...

support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! About the company We are a dynamic and innovative Managed Services Provider, and we are committed … Support Engineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem-solving, delivering … great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Senior Service Desk Analyst - DV Cleared - Wiltshire - 3 months + - ILIL - Atlassian JIRA Service Desk We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role … serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service ...

Troubleshoot routine WMS issues (e.g., login problems, scanning issues, basic workflow errors) Escalate complex application problems to the relevant application support or development teams Service Desk: Proactively monitor service desk metrics and contribute to continuous improvement Identify recurring issues and suggest improvements in processes or documentation Draft … maintain a safe and clean work environment Report any hazards in the workplace to management immediately Complete all training provided in a timely manner Customer Service and Our Way Culture: As a team member, work collaboratively with Metro employees in a team-oriented environment Have an exceptional customer ...

issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to site · Ability … prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service · Acting as the first point of contact via phone, email or ticket · Providing a friendly, quick and helpful experience ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Payroll Customer Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. You ll work with a range of stakeholders HR/Payroll managers, Finance, IT professionals to resolve issues, improve service delivery … enhance the customer experience. We will provide full product training, supported by your team, but you ll need to be tech savvy ideally with a Payroll background and a thirst to learn with interest in developing a career in a software support environment. Key Responsibilities Technical Support : Provide expert ...

Payroll Customer Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery … enhance the customer experience. We will provide full product training, supported by your team, but you’ll need to be tech savvy ideally with a Payroll background and a thirst to learn with interest in developing a career in a software support environment. Key Responsibilities Technical Support : Provide expert ...

have experience in a customer service role, helping clients solve problems and answer questions? Are you looking for a position with a company that's passionate about growth and development? Would you like to be part of a team at a company that's achieving record-breaking success … Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this ...

further education Benefit from support and engagement through dedicated management and leadership We are seeking aTechnology Support Analystto join our IT team, providing customer-focused support across our 21 port locations. Youll be supporting both local operations and executive teams. Note: This position is offered as a 9-month … contract. Hours: Monday to Friday, 37 hours/week (typically 9:0017:00, with some flexibility) What Youll Be Doing Manage and resolve incidents, service requests, and alerts from first contact to resolution or escalation. Provide technical guidance and mentoring to Service Desk colleagues. Troubleshoot and document technical ...