151 to 175 of 1,426 Customer Service Jobs in the UK excluding London

remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line Support Analyst to join a busy IT support team based in Birmingham. This is an excellent opportunity to join an organisation … support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical skills. Key Responsibilities Act as the first point of contact ...

London (Hybrid) Full-Time | Flexible Start Date Via is supporting a global technology company to recruit a Business Support Agent to join its growing customer support team. This is a fantastic opportunity for someone with experience in customer support, SaaS, account support or service-focused roles … helping customers get the most value from digital products. You'll support businesses and users across multiple channels, working closely with teams including Sales, Customer Success and Product to deliver an exceptional customer experience. The Role As a Business Support Agent, you'll be a key point ...

Service Desk Engineer (1st Line Support) Love solving technical problems and helping people? We're looking for an enthusiastic IT Service Desk Engineer to join our growing Managed Services team. As the first point of contact for our customers, you'll play a vital role in keeping businesses … customers get back online quickly, no two days are the same. If you're naturally curious, enjoy problem-solving and thrive on delivering excellent customer service, we'd love to hear from you. We're interested in people who enjoy technology, take pride in great customer service ...

annum, depending on experience, plus performance-related bonus Benefits include: Up to 15% annual bonus, enhanced employer pension contribution, private health insurance, death-in-service cover, long-term sickness insurance, five weeks' annual leave plus bank holidays and Christmas shutdown, full training and excellent career development opportunities. Please note … instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees ...

Head Of Service We're currently recruiting for a Head of Service here at Chubb F&S across the South of England. The Head of Service is responsible for leading and developing the service function across fire and security systems, ensuring safe, compliant, efficient and customer-focused delivery. The role will oversee service operations, maintenance, reactive works, small works support, engineer performance, customer satisfaction, compliance standards and commercial performance. The successful candidate will provide strategic and operational leadership, driving service excellence, continuous improvement, margin performance and a high-performance culture across ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

configured effectively, remain aligned with business needs, and deliver a consistent user experience. Key Responsibilities Configure and maintain Microsoft Dynamics 365 applications, including Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations modules. Convert business requirements and operational processes into effective system configurations, workflows, automation … releases under the guidance of the platform owner. Skills and Experience Essential: Demonstrable experience configuring Microsoft Dynamics 365 applications, including areas such as Sales, Customer Service, Field Service, Finance, and Operations. Strong understanding of business processes across CRM, ERP, and operational environments. Experience translating business requirements into ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

Hours per Week | Monday - Friday Drive Your Career Forward with Mercedes-Benz Are you a highly organised administrator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key to success? Our successful Corporate Fleet … ensuring vehicles are prepared, processed, and delivered efficiently to our National and Local Business customers. Your work will directly contribute to creating an outstanding customer experience while maintaining the highest manufacturer and compliance standards. What we can offer you Enjoy 33 days of annual leave (including bank holidays ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Title: Service Desk Manager Location: Durrington, Worthing – Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation … Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 35 hours per week across 5 days, Monday to Sunday, between 7am-6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client ...

passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution … focused. In this role, you'll manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across ...

Business Stakeholders, Solution Architects, Developers, QA, and operational teams, you will analyse business needs and translate them into high-quality functional requirements that support customer lifecycle management and workflow automation. You will be responsible for analysing and improving end-to-end business processes across customer onboarding, customer servicing, financial crime, and operational processes. This includes defining business requirements, optimising customer journeys across multiple channels, and ensuring solutions improve operational efficiency, enhance the customer experience, and meet regulatory and compliance requirements. Working collaboratively across business and technology teams, you will help deliver scalable, customer ...

Service Coordinator – Wigan (Office Based role) – Engineering – Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities … documentation, schedule engineers, and ensure customers receive a professional and efficient service. The position requires excellent organisational skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

product ownership role for the technology underpinning CRM across the business. About the role The organisation runs HubSpot as the operational backbone of customer service, sales and its contact centre, with a bespoke front end built for customer service teams and dedicated tooling for sales. HubSpot … already in use, including a live chatbot, and the business also runs Optimizely alongside advanced marketing and service automation. The CRM Product Manager will take ownership of the strategy and roadmap for this environment, working closely with IT, Digital and external suppliers to ensure the platform continues to deliver ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

Customer Helpdesk Consultant Location: Waterloo (hybrid after probation) Salary: £27,000Do you enjoy helping customers solve problems and get the most out of technology? Do you thrive in a fast-paced environment where no two days are the same InfoTrack’s Helpdesk Consultants are client-centric, tech-savvy … genuinely passionate about delivering outstanding customer service. If this sounds like you, you could be a great fit for our team.As a Helpdesk Consultant, you’ll be the first point of contact for InfoTrack clients, supporting them with navigating our platform, troubleshooting issues, and resolving queries. You’ll take ...

projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver … Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Office Based) £30,000 - £35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract | Maternity Cover | Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering technology business supporting innovative metering and infrastructure solutions. This … ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management ...

This is a varied role where you'll be providing both remote and on-site support, troubleshooting technical issues, monitoring systems, and delivering excellent customer service. No two days are the same, making it an ideal position for someone who enjoys learning, problem solving and working with people. … resolve hardware, software and network-related issues Log, manage and update support tickets accurately Deliver on-site support and maintenance when required Monitor customer systems and proactively identify potential issues Maintain clear and accurate documentation of support activities Communicate effectively with customers, providing updates and managing expectations Build positive ...