151 to 175 of 912 Customer Service Jobs in the UK excluding London

Security Engineer Service & Maintenance Location: West Midlands or M40 Corridor Salary: £32,000 - £35,000 + standby & call-out fees Holidays: 27 days + birthday off + bank holidays Our client, an award-winning leader in the security installation sector, is seeking a Service and Maintenance Security Engineer … experienced engineer looking to work with cutting-edge security technology, develop professionally, and be part of a company that values its people. Key Responsibilities: Service, maintain, and troubleshoot intruder alarms, CCTV, and access control systems on customer sites in compliance with company and BS/EN standards. Carry ...

successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous … experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone ...

Field Service Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We’re looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where … responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times ...

manage calls within the CRM · Liaise with device manufacturer · Update devices over the air · Test and sign off configurations and firmware’s · Support the customer service desk · Advise customers over the phone and via email Training Develop into a Technical Team or Accounts full time roll Apprenticeship Standard … Closing Date Tuesday, 31st March 2026 Start Date Wednesday, 1st April 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade Level 4 (Desired) Maths GCSE, grade Level 4 (Desired) About ...

Customer Success Agent My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career … business that supports healthcare providers across multiple international markets. The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service ...

with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking for a Senior 2nd Line IT Support Engineer to join their technical team. This role is ideal … contributing to project work including infrastructure upgrades, cloud migrations and security improvements. This is a hands-on technical role where strong troubleshooting ability, excellent customer service, and a proactive approach are essential. Key Responsibilities * Provide 2nd line technical support for infrastructure, cloud, and end-user issues * Troubleshoot escalated ...

Deskside Support Engineer – 6–12-month contract – Inside IR35 VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 2nd to 3rd line IT support. Within this role you will be required … provide 2nd to 3rd line support directly to the team, this includes Troubleshooting, Inventory management and customer-facing IT support. This is an excellent opportunity for someone with strong 2nd to 3rd line experience who thrives in a hands-on, fast-paced environment and enjoys solving complex technical challenges ...

Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience ...

Location: Hull Working Pattern: 4 days per week on-site Employment Type: Permanent Overview We are looking for a proactive and customer-focused Desktop Support Engineer to join our team in Hull. This role is ideal for someone who takes pride in delivering exceptional end-user support, enjoys solving … line or relevant teams when necessary. Maintain accurate documentation, asset records, and ticket updates. Contribute to continuous improvement of IT processes, user experience, and service quality. Required Skills & Experience Strong experience in desktop/end-user support, ideally in a fast-paced environment. Hands-on experience with Microsoft Intune ...

About the role Join one of the region’s best-in-class Service Desks, known for delivering exceptional customer satisfaction and fast, effective support. As a Service Desk Analyst, you’ll be a key part of our high-performing 1st Line Support function an energetic, problem-solving … exciting moment as we continue through a major Digital Transformation, giving you exposure to new technologies and real opportunities to grow. Our Service Desk is a proven springboard into wider IT careers five team members progressed to senior or specialist IT roles last year alone. You’ll be working ...

Customer Operations & Support Representative Are you a process-driven problem solver who loves delivering world-class service? Exact Sourcing is partnering with a highly respected local business to find a Customer Support Representative who can manage the "full circle" of the customer journey. This … will be the primary point of contact for our clients, managing everything from initial enquiries to complex stock and parts logistics. As the Customer Support, you will be responsible for: Multi-Channel Support: Managing inbound enquiries via phone, email, and chat with a focus on professional, helpful interaction. Order ...

business is growing, and we are looking for a skilled Technical Support Administrator to join their team. Job Overview Be instrumental in supporting their customer service team by communicating with customers, providing technical support, and acting as a liaison between their purchasing, parts and customer service … hands on checking of returns Support the overall development and growth of the spare parts category. Key Responsibilities: Manning the telephone lines in Customer Service. Support the team by identifying requirements for customers. Testing of returned parts to diagnose issues Evaluate solutions and communicate them back to the customer ...

advisor and advocate for customers Maintain a strong understanding of our client’s portfolio Stay informed and actively engaged in the contact centre and customer service industry Key Experience Required: Demonstrated success in a New Business Sales or similar role Strong interpersonal and relationship-building skills Experience working … with complex, multi-divisional, and multi-regional organisations In-depth knowledge of Unified Communications, Contact Centre as a Service (CCaaS), and omnichannel solutions Solid understanding of contact centre and customer service operations Genuine interest in technology and innovation Excellent communication skills, both written and verbal, with strong ...

this role you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Midlands & East Anglia region ...

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem … solving and service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well ...

Desktop Support Engineer - Maidenhead - Service Desk Engineer Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We're looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting … escalation point for our Service Desk Engineers. Key Responsibilities: Deliver technical support to clients both on-site and remotely. Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently. Install, maintain, and troubleshoot hardware/software in line with company standards. Reconfigure systems ...

construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in Yorkshire, in line with the business ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service ...

ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. … timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service What Were Looking For Were seeking someone with strong technical expertise and a background in project management. Youll be organised, adaptable ...

Qualified Leads (MQLs) and ensure a smooth handover to the wider Sales function. This role would suit someone with a strong sales mindset and customer focus, whether your background is in sales, account management, customer service, or sales operations. Key Responsibilities Identifying and engaging customers via phone … email, social media, networking, and referrals Responding promptly to inbound enquiries and nurturing warm leads Understanding customer challenges across multiple market segments Qualifying prospects and handing over sales-ready leads (MQLs) Maintaining accurate CRM records (MS Dynamics experience beneficial) Supporting trade shows, events, and wider marketing initiatives Collaborating with ...

summary PREVIOUS APPLICANTS NEED NOT APPLY We are looking to recruit a service desk engineer to support the digital services department. The Digital Service Desk represents the front door to digital Services and so is a highly customer focussed interface seeking to resolve many of our user … issues at the time when they first call. Where a first-time fix is not possible the digital service desk will manage the handover of the call to one of the IT services group or to the correct third-party organisation. Main duties of the job The primary role ...

issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with who is capable of providing great customer services and able … location. Building long term relationships with vendors. Daily reporting and maintenance of daily documentation updates. Responding to queries, providing accurate updates and manage customer expectations. Monitoring unit feeds to fix live issues and support with troubleshooting. What We're Looking For: Previous experience which demonstrates good customer service ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide ...

opportunity for an ambitious individual to use their problem solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently. The role: - Be the main point of contacts with customers and liaising with internal … needed - Room for progression and growth - Training provided The candidate: - Fluent in French (written and spoken) essential - Experience in a sales support or customer service role recommended - Excellent communication skills with the ability to focus on customer satisfaction - Organised, proactive and able to work as part ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times To be successful in this role, you may have worked as a: Mobile Generator Engineer, Power Generation Technician, Field Service Engineer, Diesel Fitter, Standby Power Engineer, or Mobile Generator Technician. ...