151 to 175 of 2,296 Customer Service Jobs in the UK excluding London

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full More ❯

IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 3 month contract - up to £24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three IT … Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support by phone … escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes More ❯

Role: Customer Success Manager Location: Midlands Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and … and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. … is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing and implementing improvements to service More ❯

Role: Customer Success Manager Location: Midlands Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and … and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. … is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing and implementing improvements to service More ❯

Job Title: Onsite Engineer/Service Desk Analyst Location: Coalville Contract: 12 Months FTC Shift Pattern: Training is 0830-1700. Once trained, the shift pattern will be: Week 1 - 0600-1430 - Work from home Week 2 - 07:00-1530 - Work from home Weeks 3 to 6 - 0830 - 1700 Hybrid - You can Work from home 2 days a week … Job Purpose: Respond to IT related Incidents and Service Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local … procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within More ❯

Job Title: Onsite Engineer/Service Desk Analyst Location: Coalville Contract: 12 Months FTC Shift Pattern: Training is 0830-1700. Once trained, the shift pattern will be: Week 1 - 0600-1430 - Work from home Week 2 - 07:00-1530 - Work from home Weeks 3 to 6 - 0830 - 1700 Hybrid - You can Work from home 2 days a week … Job Purpose: Respond to IT related Incidents and Service Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local … procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within More ❯

drive transformation and efficiency across Ruby Energy. You’ll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you’ll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a … solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to … successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post More ❯

lucrative industries in the UK. They are looking for a Graduate Sales professional to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the … huge benefit. Key Responsibilities: Be the main point of contact for inbound enquiries and then distribute to the relevant sales person Speak to current customers to help with any customer queries Billing and payment queries Account renewals and upgrades General product or pricing questions CRM data corrections or requests Manage a share sales support inbox and assign/respond More ❯

lucrative industries in the UK. They are looking for a Graduate Sales professional to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the … huge benefit. Key Responsibilities: Be the main point of contact for inbound enquiries and then distribute to the relevant sales person Speak to current customers to help with any customer queries Billing and payment queries Account renewals and upgrades General product or pricing questions CRM data corrections or requests Manage a share sales support inbox and assign/respond More ❯

Selling: FinTech SaaS WHY: Perfect place to start a sales career, with progression in 12 months Do you have 6 - 24 months experience within Sales Support, Sales Admin, B2B customer services, B2B sales experience? Do you want to progress into an SDR within 12 months? Fancy joining a rapidly growing SaaS firm in a very good industry? The company … lucrative industries in the UK. They are looking for a Sales Support Executive to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the More ❯

Selling: FinTech SaaS WHY: Perfect place to start a sales career, with progression in 12 months Do you have 6 - 24 months experience within Sales Support, Sales Admin, B2B customer services, B2B sales experience? Do you want to progress into an SDR within 12 months? Fancy joining a rapidly growing SaaS firm in a very good industry? The company … lucrative industries in the UK. They are looking for a Sales Support Executive to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the More ❯

Selling: FinTech SaaS WHY: Perfect place to start a sales career, with progression in 12 months Do you have 6 - 24 months experience within Sales Support, Sales Admin, B2B customer services, B2B sales experience? Do you want to progress into an SDR within 12 months? Fancy joining a rapidly growing SaaS firm in a very good industry? The company … most lucrative industries in the UK. They are looking for a Sales Administrator to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the More ❯

Selling: FinTech SaaS WHY: Perfect place to start a sales career, with progression in 12 months Do you have 6 - 24 months experience within Sales Support, Sales Admin, B2B customer services, B2B sales experience? Do you want to progress into an SDR within 12 months? Fancy joining a rapidly growing SaaS firm in a very good industry? The company … most lucrative industries in the UK. They are looking for a Sales Administrator to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the More ❯

Selling: FinTech SaaS WHY: Perfect place to start a sales career, with progression in 12 months Do you have 6 - 24 months experience within Sales Support, Sales Admin, B2B customer services, B2B sales experience? Do you want to progress into an SDR within 12 months? Fancy joining a rapidly growing SaaS firm in a very good industry? The company … lucrative industries in the UK. They are looking for a Sales Support Executive to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support the success of our Account … need on the way. This business is rapidly growing with an excellent culture and great office environment. You will need to prior experience within a sales support, sales admin, customer service type of role ideally within a B2B environment. Most importantly you will have to want to progress into more senior sales roles as see sales as the More ❯

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an exciting … working independently and as part of the team and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting with … demos, delivery training and onboarding. You'll be given every opportunity to learn in your vertical and outside of that as the business continues its international expansion. Key Responsibilities – Customer Success Executive In this Graduate Customer Experience job in London, your key responsibilities will include: Demonstrate (after training) comprehensive product knowledge to effectively articulate benefits, features & company services More ❯

IT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role is on-site full … time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays! Paying up to £50k depending on experience! Main Responsibilities: Manage ticketing system for customer bugs … features and support. Critically evaluate incoming customer requests and communicate internally. New system features and regression testing. Customer systems training. Develop training material as required. Lead regular client meetings and support the acquisition of new customers. Liaise with customers to implement the company systems into their business. Customer onboarding and integrations. Create and proofread internal procedures and More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Hull Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the … Ricoh Today What you will be doing Undertake day to day operational work (including server/desktop/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and … disruption on the IT services are kept to an absolute minimum & meet contractual requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham/Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up … Ricoh Today What you will be doing Undertake day to day operational work (including server/desktop/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and … disruption on the IT services are kept to an absolute minimum & meet contractual requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation More ❯

Job Title: SC Cleared Customer Success Manager Location: Watford/Remote Salary: Competitive, based on experience About the Role We are seeking a Customer Success Manager to join our growing Operational Application Hosting & Support team based in Watford. You'll be part of a dynamic environment supporting, maintaining, and managing a range of enterprise content management software solutions … from on-premises systems to Cloud SaaS offerings. As a Customer Success Manager, you will play a pivotal role in ensuring the delivery of high-quality IT services to our customers. You'll oversee service management processes including incident, request, and problem management, as well as support change management initiatives. The role also involves nurturing customer relationships … leading service review meetings, and driving continuous improvement across service operations. Key Responsibilities Develop and implement ITIL best practices and processes within the support team. Manage complex outsourced and third-party service relationships. Lead and coordinate service delivery teams (without direct reports). Oversee onboarding and transition of new customers. Produce ongoing customer service More ❯

Job Title: SC Cleared Customer Success Manager Location: Watford/Remote Salary: Competitive, based on experience About the Role We are seeking a Customer Success Manager to join our growing Operational Application Hosting & Support team based in Watford. You'll be part of a dynamic environment supporting, maintaining, and managing a range of enterprise content management software solutions … from on-premises systems to Cloud SaaS offerings. As a Customer Success Manager, you will play a pivotal role in ensuring the delivery of high-quality IT services to our customers. You'll oversee service management processes including incident, request, and problem management, as well as support change management initiatives. The role also involves nurturing customer relationships … leading service review meetings, and driving continuous improvement across service operations. Key Responsibilities Develop and implement ITIL best practices and processes within the support team. Manage complex outsourced and third-party service relationships. Lead and coordinate service delivery teams (without direct reports). Oversee onboarding and transition of new customers. Produce ongoing customer service More ❯

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site 30k - 35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical support to a … variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The emphasis is on recording information correctly … fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to prior approval) IT Service More ❯

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical support to a … variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The emphasis is on recording information correctly … fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to prior approval) IT Service More ❯

IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customer service enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional Customer Service Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯

IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customer service enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional Customer Service Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯

IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customer service enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional Customer Service Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯