of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX. Working knowledge of Change Management Process Nice to have: ITIL know how or certification. Knowledge of FIX Protocol Working knowledge of TCP, UDP networking protocols Experience working with data pipelines or microservices management platform. more »
environment including M365, Active Directory, Entra Experience engaging with customers (internal or external) on service design, delivery and support. Experience working within an enterprise ITIL environment and foundation certified more »
/troubleshooting Computer literate and a confident user Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Confident in working towards targets/KPI's ITIL Awareness (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
Reading, England, United Kingdom Hybrid / WFH Options
Henderson Scott
follow established processes and enhance them as needed. Industry-recognized accreditation or higher education qualification, such as a Cyber Security-related degree, Network+ Sec+, ITIL, or equivalent demonstrable experience. Experience working in compliance-driven environments, such as PCI DSS, FSA (UK), and ISO. Applicants must be UK-based and able more »
DWDN, SDH, OTN) ICT vendor technologies, solutions, and products (e.g Cisco, Juniper, Pal-alto, F5, Nokia). Industry architecture methodologies & languages (e.g TOGAF, ArchiMate, ITIL, BPMN). Experience in using enterprise architecture toolsets (iServer, IBM Doors). Responding to complex, multi-vendor public sector propositions and bid proposals based on more »
Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding of ITIL Practices Salary more »
/Data Analyst Working as part of the internal IT department, in the Service Desk Team, you will provide data support in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT data infrastructure, resulting in timely and cost effective more »
obtain UK GOV Security Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktop support knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of more »
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
Infrastructure solutions through effective Change, Problem and Major Incident management. Essential Skills Required A strong understanding of Incident, Problem and Change management within an ITIL environment A minimum of 5+ years performing at least one of Problem, Change or Incident Management at a senior level Demonstrable experience working with outsourced more »
High-level design solutions Drive continuous improvement. Manage technical documentation Requirements: Supporting Microsoft Server, Office365, Azure Active Directory, Intune, SCCM, Teams Cyber security awareness ITIL Problem-solving skills Azure Interested? If you think you're right for this role, then click the 'Apply Now' button, send us your CV and more »
required) to the appropriately experienced support analyst. Closing completed queries to avoid escalation Identify and learn appropriate software and hardware Work in accordance with ITIL processes and procedures Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/ more »
matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
service architecture design Comprehensive experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs and Service Architecture Experience in Service Management more »
matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for more »
000Location: LondonWorking model: 50/50 HybridEssential SkillsVMware vSphere Active DirectoryMicrosoft Azure Portal Infrastructure management Windows Server 2016, 2019, and 2022 Configuration ManagerDesirable Skills:ITIL framework Linux based systemsMicrosoft SQLOracle databasesPowerShell scripts.If this role is of interest, please apply with your up-to-date CV and I will contact you more »
and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
managing procurement and vendor relationships. Proven leadership experience in a global/European Service Desk environment. Strong knowledge of ITIL4 framework and experience implementing ITIL processes. Positive attitude, excellent communication skills, and ability to work in a fast-paced environment. Work Conditions: Up to 40-hour onsite work week. Regular more »
to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »