Service Desk Manager Contract Job Trends in England

Service Desk Manager
UK > England

The median Service Desk Manager daily rate in England is £375, according to job vacancies posted in the 6 months leading up to 2 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Sep 2025
Same period 2024 Same period 2023
Rank 498 521 555
Rank change year-on-year +23 +34 +134
Contract jobs requiring a Service Desk Manager 17 7 42
As % of all contract jobs advertised in England 0.062% 0.021% 0.097%
As % of the Job Titles category 0.068% 0.023% 0.10%
Number of daily rates quoted 11 6 28
10th Percentile £313 £294 £311
25th Percentile £356 £316 £350
Median daily rate (50th Percentile) £375 £413 £375
Median % change year-on-year -9.09% +10.00% -16.67%
75th Percentile £594 £488 £442
90th Percentile £738 £631 £490
UK median daily rate £375 £413 £375
% change year-on-year -9.09% +10.00% -16.67%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £7.00
UK median hourly rate - £22.56 £7.00
% change year-on-year - +222.29% -

All DemandTrendContract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 25,061 30,761 40,671
% of contract IT jobs with a recognized job title 91.51% 93.04% 94.36%
Number of daily rates quoted 16,168 19,699 28,571
10th Percentile £281 £302 £304
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £508 £525 £550
Median % change year-on-year -3.33% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.69% -2.91%
Number of hourly rates quoted 1,351 1,622 1,327
10th Percentile £13.69 £14.16 £15.23
25th Percentile £17.33 £21.00 £19.25
Median hourly rate £25.15 £45.00 £43.75
Median % change year-on-year -44.11% +2.86% +68.27%
75th Percentile £55.00 £66.94 £65.00
90th Percentile £72.50 £75.00 £77.70
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +63.46%

Service Desk Manager
Job Vacancy Trend in England

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Manager in England

Service Desk Manager
Daily Rate Trend in England

Contractor daily rate distribution trend for Service Desk Manager job vacancies in England.

Contractor daily rate distribution trend for Service Desk Manager job vacancies in England

Service Desk Manager
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Manager in England over the 6 months to 2 September 2025.

Daily rate histogram for Service Desk Manager in England

Service Desk Manager
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Service Desk Manager job vacancies in England.

Contractor hourly rate distribution trend for Service Desk Manager job vacancies in England

Service Desk Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Manager within the England region over the 6 months to 2 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West - 6 £375 - 1
London +16 5 £725 +52.63% 5
North of England -7 4 £425 +21.43% 4
North West -3 3 £375 +7.14% 1
South East - 1 £313 - 5
Yorkshire - 1 £475 - 2
East of England - 1 £350 - 2
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 September 2025, Service Desk Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Desk Manager in the job title.

1 13 (76.47%) ITIL
2 11 (64.71%) Service Management
3 8 (47.06%) ITSM
3 8 (47.06%) Incident Management
4 7 (41.18%) Service Delivery
4 7 (41.18%) Change Management
5 6 (35.29%) Social Skills
6 5 (29.41%) Customer Service
6 5 (29.41%) Problem Management
6 5 (29.41%) Security Cleared
6 5 (29.41%) Microsoft 365
7 4 (23.53%) Continuous Improvement
7 4 (23.53%) Performance Metrics
7 4 (23.53%) Windows 10
7 4 (23.53%) Windows
7 4 (23.53%) Active Directory
7 4 (23.53%) Finance
7 4 (23.53%) Stakeholder Management
7 4 (23.53%) Service Catalogue
7 4 (23.53%) Problem-Solving
7 4 (23.53%) Public Sector
7 4 (23.53%) Project Delivery
8 3 (17.65%) Analytical Skills
8 3 (17.65%) Remedy
8 3 (17.65%) ServiceNow
8 3 (17.65%) Coaching
8 3 (17.65%) DV Cleared
8 3 (17.65%) JIRA
9 2 (11.76%) Knowledge Management
9 2 (11.76%) assyst

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) SharePoint
2 1 (5.88%) Microsoft Exchange
Business Applications
1 2 (11.76%) assyst
Cloud Services
1 5 (29.41%) Microsoft 365
2 2 (11.76%) Azure
2 2 (11.76%) OneDrive
Communications & Networking
1 2 (11.76%) Firewall
1 2 (11.76%) VPN
1 2 (11.76%) Wi-Fi
2 1 (5.88%) Remote Desktop
Development Applications
1 3 (17.65%) JIRA
General
1 6 (35.29%) Social Skills
2 4 (23.53%) Finance
2 4 (23.53%) Public Sector
3 3 (17.65%) Analytical Skills
4 2 (11.76%) Military
Miscellaneous
1 2 (11.76%) Driving Licence
1 2 (11.76%) Video Conferencing
Operating Systems
1 4 (23.53%) Windows
1 4 (23.53%) Windows 10
Processes & Methodologies
1 13 (76.47%) ITIL
2 11 (64.71%) Service Management
3 8 (47.06%) Incident Management
3 8 (47.06%) ITSM
4 7 (41.18%) Change Management
4 7 (41.18%) Service Delivery
5 5 (29.41%) Customer Service
5 5 (29.41%) Problem Management
6 4 (23.53%) Continuous Improvement
6 4 (23.53%) Performance Metrics
6 4 (23.53%) Problem-Solving
6 4 (23.53%) Project Delivery
6 4 (23.53%) Service Catalogue
6 4 (23.53%) Stakeholder Management
7 3 (17.65%) Coaching
8 2 (11.76%) Asset Management
8 2 (11.76%) Information Security
8 2 (11.76%) Major Incident Management
8 2 (11.76%) Planning and Forecasting
8 2 (11.76%) Project Management
Qualifications
1 5 (29.41%) Security Cleared
2 3 (17.65%) DV Cleared
3 2 (11.76%) ITIL Certification
3 2 (11.76%) SC Cleared
4 1 (5.88%) Degree
4 1 (5.88%) PMI Certification
4 1 (5.88%) PMP
Quality Assurance & Compliance
1 1 (5.88%) QA
1 1 (5.88%) SLA
System Software
1 4 (23.53%) Active Directory
Systems Management
1 2 (11.76%) Microsoft Intune
1 2 (11.76%) OPNET
Vendors
1 3 (17.65%) Remedy
1 3 (17.65%) ServiceNow
2 2 (11.76%) IFS
2 2 (11.76%) Microsoft
3 1 (5.88%) Atlassian
3 1 (5.88%) BMC