Period
to 28 January 2022

The median contractor rate for a Support Engineer was £225 per day in advertised job vacancies in London during the 6 months to 28 January 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > London
6 months to
28 Jan 2022
Same period 2021 Same period 2020
Rank 226 267 162
Rank change year-on-year +41 -105 +47
Contract jobs requiring a Support Engineer 476 148 497
As % of all contract jobs advertised in London 1.27% 0.82% 1.66%
As % of the Job Titles category 1.36% 0.89% 1.77%
Number of daily rates quoted 364 110 366
10th Percentile £130 £135 £128
25th Percentile £161 £167 £150
Median daily rate (50th Percentile) £225 £250 £210
Median % change year-on-year -10.00% +19.05% +5.00%
75th Percentile £325 £356 £299
90th Percentile £500 £441 £424
England median daily rate £195 £189 £195
% change year-on-year +3.31% -3.21% -2.50%
Number of hourly rates quoted 26 3 34
10th Percentile £13.88 £12.85 £14.00
25th Percentile £15.13 £15.53 £16.25
Median hourly rate £21.00 £20.00 £18.70
Median % change year-on-year +5.00% +6.95% -
75th Percentile £24.13 £23.88 £21.38
90th Percentile £25.50 £26.20 £26.04
England median hourly rate £17.50 £16.50 £17.00
% change year-on-year +6.06% -2.94% +6.25%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 35,036 16,550 28,056
% of contract IT jobs with a recognized job title 93.15% 91.95% 93.57%
Number of daily rates quoted 25,535 12,061 20,464
10th Percentile £363 £313 £300
25th Percentile £463 £406 £406
Median daily rate (50th Percentile) £550 £500 £500
Median % change year-on-year +10.00% - -
75th Percentile £670 £600 £600
90th Percentile £750 £700 £688
England median daily rate £525 £475 £463
% change year-on-year +10.53% +2.70% -0.54%
Number of hourly rates quoted 404 135 366
10th Percentile £14.83 £18.20 £12.44
25th Percentile £20.94 £22.52 £16.08
Median hourly rate £35.00 £32.50 £21.00
Median % change year-on-year +7.69% +54.76% +7.69%
75th Percentile £49.81 £51.25 £38.75
90th Percentile £64.00 £63.90 £52.50
England median hourly rate £21.00 £22.50 £18.00
% change year-on-year -6.67% +25.00% +0.17%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 28 January 2022.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 28 January 2022.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 28 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -7 70 £190 -7.88% 62
West London +3 29 £160 -52.59% 35
South London -7 16 £173 -27.37% 4
North London +1 2 - - 3
East London -8 2 £120 +15.66% 16
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 January 2022, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 323 (67.86%) Windows
2 182 (38.24%) Microsoft 365
3 177 (37.18%) Microsoft
4 163 (34.24%) Active Directory
5 147 (30.88%) Windows 10
6 115 (24.16%) Social Skills
7 101 (21.22%) Microsoft Office
8 90 (18.91%) SCCM
9 80 (16.81%) Finance
10 73 (15.34%) VMware
11 72 (15.13%) ITIL
12 67 (14.08%) Windows Server
13 58 (12.18%) Azure
14 56 (11.76%) Citrix
15 54 (11.34%) Apple
16 53 (11.13%) VMware Infrastructure
17 52 (10.92%) Windows 7
18 46 (9.66%) Linux
19 44 (9.24%) PowerShell
20 42 (8.82%) LAN
21 41 (8.61%) Problem-Solving
22 39 (8.19%) Android
23 38 (7.98%) Mac OS
24 36 (7.56%) Cisco
25 35 (7.35%) DHCP
25 35 (7.35%) TCP/IP
25 35 (7.35%) DNS
25 35 (7.35%) Asset Management
26 32 (6.72%) Change Management
27 31 (6.51%) ServiceNow

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.20%) SharePoint
2 17 (3.57%) MS Exchange
3 7 (1.47%) IIS
3 7 (1.47%) Skype for Business
4 6 (1.26%) Confluence
4 6 (1.26%) Exchange Server 2010
5 5 (1.05%) JBoss
6 4 (0.84%) Exchange Server 2007
6 4 (0.84%) Exchange Server 2013
6 4 (0.84%) Tomcat
6 4 (0.84%) WebSphere
7 2 (0.42%) Apache
7 2 (0.42%) IBM Notes
7 2 (0.42%) WebLogic
8 1 (0.21%) Adobe Experience Manager
8 1 (0.21%) CMS
8 1 (0.21%) Elasticsearch
8 1 (0.21%) MTS
8 1 (0.21%) Office Communications Server
8 1 (0.21%) WebSphere Application Server
Applications
1 101 (21.22%) Microsoft Office
2 14 (2.94%) Microsoft Excel
3 5 (1.05%) Microsoft PowerPoint
4 4 (0.84%) Adobe Creative Suite
5 2 (0.42%) Acrobat
5 2 (0.42%) Microsoft Project
5 2 (0.42%) MS Visio
6 1 (0.21%) Autodesk Inventor
Business Applications
1 5 (1.05%) Eikon
2 3 (0.63%) Refinitiv Enterprise Platform
2 3 (0.63%) RMDS
3 1 (0.21%) BusinessWorks
3 1 (0.21%) Dynamics NAV
3 1 (0.21%) Elite 3E
3 1 (0.21%) ION MarketView
3 1 (0.21%) Oracle Cash Management
3 1 (0.21%) Retail-J
Cloud Services
1 182 (38.24%) Microsoft 365
2 58 (12.18%) Azure
3 22 (4.62%) Azure Active Directory
4 20 (4.20%) AWS
5 11 (2.31%) Google Workspace
6 10 (2.10%) OneDrive
7 9 (1.89%) PowerApps
8 7 (1.47%) Power Platform
9 6 (1.26%) SaaS
10 5 (1.05%) Mimecast
10 5 (1.05%) PaaS
11 4 (0.84%) Amazon ECS
11 4 (0.84%) IaaS
12 3 (0.63%) Akamai
12 3 (0.63%) Amazon EC2
12 3 (0.63%) Amazon EKS
12 3 (0.63%) AWS CloudFormation
12 3 (0.63%) AWS Fargate
12 3 (0.63%) CloudFront
12 3 (0.63%) NuGet
Communications & Networking
1 42 (8.82%) LAN
2 35 (7.35%) DHCP
2 35 (7.35%) DNS
2 35 (7.35%) TCP/IP
3 26 (5.46%) WAN
4 22 (4.62%) VoIP
5 21 (4.41%) Firewall
6 16 (3.36%) VPN
7 14 (2.94%) Network Security
8 13 (2.73%) Internet
8 13 (2.73%) SAN
9 12 (2.52%) Wi-Fi
10 10 (2.10%) WebEx
11 9 (1.89%) NetScaler
11 9 (1.89%) VLAN
12 8 (1.68%) Skype
12 8 (1.68%) Wireless
13 6 (1.26%) Ethernet
13 6 (1.26%) IP Telephony
13 6 (1.26%) Remote Desktop
Database & Business Intelligence
1 18 (3.78%) SQL Server
2 5 (1.05%) MySQL
2 5 (1.05%) Power BI
2 5 (1.05%) Relational Database
3 3 (0.63%) SQL Server 2005
3 3 (0.63%) SQL Server 2008
3 3 (0.63%) SQL Server 2012
4 2 (0.42%) Amazon Redshift
4 2 (0.42%) Redshift Spectrum
5 1 (0.21%) Amazon RDS
5 1 (0.21%) Electronic Patient Records
5 1 (0.21%) Oracle Reports
5 1 (0.21%) PostgreSQL
Development Applications
1 8 (1.68%) JIRA
2 6 (1.26%) Jenkins
3 4 (0.84%) Bitbucket
3 4 (0.84%) SonarQube
4 3 (0.63%) Atlassian Bamboo
4 3 (0.63%) Sonatype Nexus
5 2 (0.42%) GCC
5 2 (0.42%) GitLab
6 1 (0.21%) Android Studio
6 1 (0.21%) Browser DevTools
6 1 (0.21%) Chocolatey
6 1 (0.21%) Eclipse
6 1 (0.21%) Git (software)
6 1 (0.21%) git-flow
6 1 (0.21%) Hudson
6 1 (0.21%) Maven
6 1 (0.21%) Octopus Deploy
6 1 (0.21%) Postman
6 1 (0.21%) TeamCity
6 1 (0.21%) Xcode
General
1 115 (24.16%) Social Skills
2 80 (16.81%) Finance
3 23 (4.83%) Banking
4 22 (4.62%) Telecoms
5 16 (3.36%) Analytical Skills
6 12 (2.52%) Organisational Skills
7 11 (2.31%) Public Sector
8 9 (1.89%) Financial Institution
9 7 (1.47%) Front Office
9 7 (1.47%) Investment Banking
9 7 (1.47%) Legal
10 6 (1.26%) French Language
10 6 (1.26%) Law
11 5 (1.05%) Manufacturing
11 5 (1.05%) Presentation Skills
12 4 (0.84%) Automotive
12 4 (0.84%) Multimedia
13 3 (0.63%) Mandarin Language
13 3 (0.63%) Publishing
13 3 (0.63%) Retail
Libraries, Frameworks & Software Standards
1 16 (3.36%) .NET
2 6 (1.26%) FIX Protocol
3 3 (0.63%) Ajax
3 3 (0.63%) Java EE
3 3 (0.63%) JPA
4 2 (0.42%) AngularJS
4 2 (0.42%) COM
4 2 (0.42%) CSS
4 2 (0.42%) Elastic Stack
4 2 (0.42%) JMS
4 2 (0.42%) LAMP
4 2 (0.42%) Middleware
4 2 (0.42%) REST
4 2 (0.42%) SOAP
4 2 (0.42%) Web Services
4 2 (0.42%) XML
4 2 (0.42%) XMPP
5 1 (0.21%) GraphQL
5 1 (0.21%) React
5 1 (0.21%) Spring Boot
Miscellaneous
1 25 (5.25%) iPhone
2 20 (4.20%) Blackberry
2 20 (4.20%) iPad
3 19 (3.99%) Hedge funds
4 17 (3.57%) Video Conferencing
5 12 (2.52%) Management Information System
5 12 (2.52%) NHS
6 10 (2.10%) User Experience
7 9 (1.89%) Data Centre
7 9 (1.89%) Derivative
8 8 (1.68%) Driving Licence
9 7 (1.47%) Mobile App
10 6 (1.26%) Smartphone
11 5 (1.05%) EPoS
12 4 (0.84%) BYOD
12 4 (0.84%) Fat Client
12 4 (0.84%) Public Cloud
12 4 (0.84%) Replication
12 4 (0.84%) Self-Motivation
12 4 (0.84%) Thin Client
Operating Systems
1 323 (67.86%) Windows
2 147 (30.88%) Windows 10
3 67 (14.08%) Windows Server
4 52 (10.92%) Windows 7
5 46 (9.66%) Linux
6 39 (8.19%) Android
7 38 (7.98%) Mac OS
8 24 (5.04%) Apple iOS
9 19 (3.99%) Unix
10 18 (3.78%) Mac OS X
11 17 (3.57%) Windows Server 2008
12 11 (2.31%) Windows Phone
13 9 (1.89%) Windows Server 2016
14 7 (1.47%) Windows Server 2012
14 7 (1.47%) Windows Server 2019
15 6 (1.26%) CentOS
16 5 (1.05%) Oracle Linux
16 5 (1.05%) Windows 8
17 4 (0.84%) Red Hat Enterprise Linux
17 4 (0.84%) Ubuntu
Processes & Methodologies
1 72 (15.13%) ITIL
2 41 (8.61%) Problem-Solving
3 35 (7.35%) Asset Management
4 32 (6.72%) Change Management
5 31 (6.51%) Incident Management
5 31 (6.51%) Service Management
6 27 (5.67%) Break/Fix
6 27 (5.67%) Infrastructure Engineering
7 23 (4.83%) Migration
8 22 (4.62%) Service Delivery
9 20 (4.20%) ITSM
10 15 (3.15%) Antivirus Management
10 15 (3.15%) DevOps
11 13 (2.73%) Problem Management
12 12 (2.52%) Agile Software Development
13 11 (2.31%) Business Intelligence
13 11 (2.31%) Inventory Management
14 10 (2.10%) Proactive Monitoring
14 10 (2.10%) Root Cause Analysis
15 9 (1.89%) Cybersecurity
Programming Languages
1 44 (9.24%) PowerShell
2 30 (6.30%) SQL
3 18 (3.78%) Java
4 13 (2.73%) Python
5 11 (2.31%) C#
6 6 (1.26%) Perl
7 5 (1.05%) Bash
7 5 (1.05%) JavaScript
8 4 (0.84%) R
9 3 (0.63%) Shell Script
10 2 (0.42%) Java 8
10 2 (0.42%) VB.NET
10 2 (0.42%) VBScript
11 1 (0.21%) AWK
11 1 (0.21%) C
11 1 (0.21%) Go
11 1 (0.21%) PL/SQL
11 1 (0.21%) Scala
11 1 (0.21%) sed
11 1 (0.21%) T-SQL
Qualifications
1 25 (5.25%) Security Cleared
2 18 (3.78%) Degree
2 18 (3.78%) Microsoft Certification
2 18 (3.78%) SC Cleared
3 11 (2.31%) MCSE
4 10 (2.10%) Citrix Certification
5 8 (1.68%) DBS Check
5 8 (1.68%) MCSA
6 7 (1.47%) CCNA
6 7 (1.47%) Cisco Certification
6 7 (1.47%) ITIL Foundation Certificate
6 7 (1.47%) VMware Certified Professional (VCP)
7 6 (1.26%) Computer Science Degree
7 6 (1.26%) ITIL Certification
8 5 (1.05%) MCITP
9 4 (0.84%) CCA
9 4 (0.84%) DV Cleared
9 4 (0.84%) MCP
9 4 (0.84%) MCTS
10 3 (0.63%) CISSP
Quality Assurance & Compliance
1 22 (4.62%) SLA
2 6 (1.26%) GDPR
3 1 (0.21%) Data Quality
3 1 (0.21%) DICOM
3 1 (0.21%) HL7
3 1 (0.21%) ISO/IEC 27001
3 1 (0.21%) PCI DSS
3 1 (0.21%) Sarbanes-Oxley
System Software
1 163 (34.24%) Active Directory
2 53 (11.13%) VMware Infrastructure
3 15 (3.15%) Virtual Servers
4 14 (2.94%) Virtual Desktop
5 13 (2.73%) XenDesktop
6 12 (2.52%) Hyper-V
7 10 (2.10%) vSphere
8 9 (1.89%) Docker
9 7 (1.47%) VMware Workstation
10 6 (1.26%) Microsoft Virtual Server
10 6 (1.26%) XenApp
11 4 (0.84%) Citrix Hypervisor
11 4 (0.84%) Microsoft App-V
12 3 (0.63%) NFS
12 3 (0.63%) Virtual Machines
13 2 (0.42%) Firmware
13 2 (0.42%) VMware ESXi
14 1 (0.21%) BitLocker
14 1 (0.21%) VMware Server
Systems Management
1 90 (18.91%) SCCM
2 22 (4.62%) Microsoft Intune
3 14 (2.94%) Jamf Pro
4 7 (1.47%) ITRS Geneos
5 6 (1.26%) Kubernetes
6 5 (1.05%) Terraform
7 4 (0.84%) Ansible
7 4 (0.84%) McAfee ePO
7 4 (0.84%) NetBackup
8 3 (0.63%) Docker Swarm
8 3 (0.63%) Norton AntiVirus
9 2 (0.42%) HAProxy
9 2 (0.42%) Puppet
9 2 (0.42%) Single Sign-On
9 2 (0.42%) WSUS
10 1 (0.21%) BladeLogic
10 1 (0.21%) Control-M
10 1 (0.21%) Prometheus
10 1 (0.21%) SCOM
10 1 (0.21%) Tivoli
Vendors
1 177 (37.18%) Microsoft
2 73 (15.34%) VMware
3 56 (11.76%) Citrix
4 54 (11.34%) Apple
5 36 (7.56%) Cisco
6 31 (6.51%) ServiceNow
7 28 (5.88%) HP
7 28 (5.88%) Oracle
8 22 (4.62%) Dell
9 15 (3.15%) Adobe
10 13 (2.73%) Bloomberg
11 10 (2.10%) McAfee
11 10 (2.10%) Reuters
12 9 (1.89%) Meraki
13 8 (1.68%) Juniper
13 8 (1.68%) Red Hat
14 7 (1.47%) Fidessa
14 7 (1.47%) IBM
14 7 (1.47%) Splunk
15 6 (1.26%) Ivanti