Period
to 25 November 2017

The median contractor rate for a Support Engineer was £200 per day in advertised job vacancies in London during the 6 months to 25 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > London
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 212 208 213
Rank change year-on-year -4 +5 -60
Contract jobs requiring a Support Engineer 596 568 589
As % of all contract IT jobs advertised in London 1.27% 1.26% 1.26%
As % of the Job Titles category 1.34% 1.33% 1.32%
Number of daily rates quoted 390 336 351
London median daily rate £200 £239 £225
Median daily rate % change year-on-year -16.23% +6.11% -10.00%
10th Percentile £116 £114 £118
90th Percentile £438 £450 £431
England median daily rate £198 £234 £215
% change year-on-year -15.51% +8.72% -6.52%
Number of hourly rates quoted 74 55 77
London median hourly rate £18.70 £16.29 £14.75
Median hourly rate % change year-on-year +14.79% +10.44% -1.67%
10th Percentile £13.00 £10.50 £11.22
90th Percentile £165.00 £20.60 £25.00
England median hourly rate £16.63 £15.00 £15.77
% change year-on-year +10.83% -4.88% +5.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44328 42718 44588
% of contract IT jobs with a recognized job title 94.80% 94.96% 95.04%
Number of daily rates quoted 32100 30369 31422
London median daily rate £495 £463 £450
Median daily rate % change year-on-year +7.03% +2.78% +5.88%
10th Percentile £300 £289 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 537 559 674
London median hourly rate £20.44 £19.03 £19.00
Median hourly rate % change year-on-year +7.38% +0.16% +8.57%
10th Percentile £12.30 £11.40 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.63 £18.48 £18.00
% change year-on-year +0.81% +2.64% +9.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in London.

Contractor daily rate trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Support Engineer in London over the 6 months to 25 November 2017.

Contractor daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in London.

Contractor hourly rate trend for Support Engineer in London

Support Engineer
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Support Engineer in London over the 6 months to 25 November 2017.

Contractor hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -7 101 £200 -42.86% 27
West London -10 41 £163 -1.52% 7
South London -27 13 £140 -42.86% 2
East London -9 11 £213 +23.19% 7
North London -17 5 £170 +13.33%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Engineer in the job title.

1 389 (65.27%) Windows
2 231 (38.76%) Active Directory
3 199 (33.39%) Microsoft
4 144 (24.16%) Windows 7
5 129 (21.64%) Microsoft Office
6 123 (20.64%) Windows Server
7 121 (20.30%) Windows 10
8 120 (20.13%) Office 365
9 115 (19.30%) ITIL
10 108 (18.12%) Cisco
11 103 (17.28%) Finance
12 82 (13.76%) VMware
13 75 (12.58%) Citrix
14 72 (12.08%) SCCM
15 71 (11.91%) Apple
16 67 (11.24%) Security Cleared
17 60 (10.07%) TCP/IP
17 60 (10.07%) Blackberry
18 58 (9.73%) DNS
19 57 (9.56%) Linux
20 55 (9.23%) VPN
20 55 (9.23%) Android
21 53 (8.89%) HP
22 50 (8.39%) Banking
23 47 (7.89%) Windows Server 2012
23 47 (7.89%) SC Cleared
24 46 (7.72%) LAN
25 45 (7.55%) Microsoft Certification
26 44 (7.38%) Firewall
27 43 (7.21%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (7.21%) MS Exchange
2 23 (3.86%) SharePoint
3 21 (3.52%) Blackberry Enterprise Server
4 18 (3.02%) Tomcat
5 14 (2.35%) Apache
6 13 (2.18%) Skype for Business
7 11 (1.85%) Exchange Server 2010
7 11 (1.85%) IBM Notes
8 10 (1.68%) IIS
9 9 (1.51%) Exchange Server 2013
10 8 (1.34%) WebLogic
11 4 (0.67%) Exchange Server 2003
11 4 (0.67%) Exchange Server 2007
11 4 (0.67%) Oracle Service Bus
11 4 (0.67%) SharePoint 2013
12 3 (0.50%) Confluence
12 3 (0.50%) nginx
13 2 (0.34%) Apache Solr
13 2 (0.34%) Cloud Foundry
13 2 (0.34%) SharePoint 2010
Applications
1 129 (21.64%) Microsoft Office
2 14 (2.35%) Microsoft Excel
3 6 (1.01%) Microsoft PowerPoint
4 2 (0.34%) AutoCAD
4 2 (0.34%) Revit
5 1 (0.17%) HipChat
5 1 (0.17%) InfoPath
5 1 (0.17%) Microsoft Project
Business Applications
1 9 (1.51%) Eikon
2 4 (0.67%) Dynamics NAV
3 3 (0.50%) Temenos T24
4 2 (0.34%) Oracle EBS R12
4 2 (0.34%) Remedy ITSM
5 1 (0.17%) Dynamics AX
5 1 (0.17%) Dynamics CRM
5 1 (0.17%) ION MarketView
5 1 (0.17%) Loan IQ
5 1 (0.17%) Summit
Cloud Services
1 120 (20.13%) Office 365
2 34 (5.70%) Microsoft Azure
3 13 (2.18%) Amazon AWS
4 8 (1.34%) Azure Active Directory
5 7 (1.17%) G Suite
6 3 (0.50%) IaaS
6 3 (0.50%) Mimecast
7 2 (0.34%) GitHub
7 2 (0.34%) OneDrive
7 2 (0.34%) PaaS
8 1 (0.17%) Adobe Creative Cloud
8 1 (0.17%) Akamai
8 1 (0.17%) Amazon EC2
8 1 (0.17%) Amazon ELB
8 1 (0.17%) Amazon S3
8 1 (0.17%) AWS CloudFormation
8 1 (0.17%) AWS Elastic Beanstalk
8 1 (0.17%) AWS OpsWorks
8 1 (0.17%) SaaS
8 1 (0.17%) Virtual Private Cloud
Communications & Networking
1 60 (10.07%) TCP/IP
2 58 (9.73%) DNS
3 55 (9.23%) VPN
4 46 (7.72%) LAN
5 44 (7.38%) Firewall
6 43 (7.21%) WAN
7 40 (6.71%) Wireless
8 38 (6.38%) DHCP
9 21 (3.52%) Cisco IOS
10 18 (3.02%) Internet
11 15 (2.52%) MPLS
12 14 (2.35%) Skype
13 13 (2.18%) SSL
13 13 (2.18%) VLAN
13 13 (2.18%) VoIP
14 12 (2.01%) SAN
15 11 (1.85%) Cisco ASA
16 10 (1.68%) BGP
16 10 (1.68%) Cisco Nexus
16 10 (1.68%) LDAP
Database & Business Intelligence
1 23 (3.86%) SQL Server
2 10 (1.68%) Relational Database
3 9 (1.51%) PostgreSQL
4 4 (0.67%) Oracle Database
4 4 (0.67%) SQL Server 2012
5 3 (0.50%) Blockchain
5 3 (0.50%) Data Mining
5 3 (0.50%) Data Warehouse
5 3 (0.50%) Enterprise Data Warehouse
5 3 (0.50%) SQL Server 2008
6 2 (0.34%) Apache Cassandra
6 2 (0.34%) Hadoop
6 2 (0.34%) MongoDB
6 2 (0.34%) Oracle Database 10g
6 2 (0.34%) Redis
6 2 (0.34%) SQL Server Integration Services
7 1 (0.17%) Big Data
7 1 (0.17%) RDBMS
7 1 (0.17%) SQL Server 2014
7 1 (0.17%) SQL Server 2016
Development Applications
1 8 (1.34%) JIRA
2 5 (0.84%) Git (software)
3 4 (0.67%) Jenkins
4 2 (0.34%) Cucumber
4 2 (0.34%) JMeter
4 2 (0.34%) Selenium
5 1 (0.17%) AdminStudio
5 1 (0.17%) MSI
5 1 (0.17%) Sonatype Nexus
5 1 (0.17%) Team Foundation Server
General
1 103 (17.28%) Finance
2 50 (8.39%) Banking
3 22 (3.69%) Telecoms
4 12 (2.01%) Investment Banking
5 11 (1.85%) Financial Institution
6 9 (1.51%) Legal
6 9 (1.51%) Retail
7 7 (1.17%) Law
7 7 (1.17%) Marketing
8 6 (1.01%) Back Office
8 6 (1.01%) Publishing
9 5 (0.84%) Advertising
9 5 (0.84%) Front Office
10 3 (0.50%) Manufacturing
11 2 (0.34%) Electronics
11 2 (0.34%) French Language
12 1 (0.17%) International Banking
12 1 (0.17%) Private Banking
12 1 (0.17%) Retail Banking
12 1 (0.17%) Spanish Language
Libraries, Frameworks & Software Standards
1 15 (2.52%) Middleware
2 11 (1.85%) Rendezvous
2 11 (1.85%) XML
3 6 (1.01%) HTML
3 6 (1.01%) JSON
3 6 (1.01%) LAPP Stack
3 6 (1.01%) Web Services
4 5 (0.84%) 802.1X
4 5 (0.84%) Elastic Stack
4 5 (0.84%) Regular Expression
5 4 (0.67%) EntireX
5 4 (0.67%) Node.js
6 3 (0.50%) Java EE
6 3 (0.50%) Kafka
6 3 (0.50%) LAMP
6 3 (0.50%) RESTful
7 2 (0.34%) JAX-RS
7 2 (0.34%) JSF
7 2 (0.34%) Oracle Fusion
7 2 (0.34%) Spring Boot
Miscellaneous
1 60 (10.07%) Blackberry
2 43 (7.21%) Analytical Skills
3 34 (5.70%) Video Conferencing
4 33 (5.54%) iPhone
5 24 (4.03%) Data Centre
6 18 (3.02%) iPad
7 17 (2.85%) Clustering
8 11 (1.85%) Smartphone
9 10 (1.68%) Computer Science
10 8 (1.34%) Management Information System
11 5 (0.84%) Equities
11 5 (0.84%) Greenfield Project
11 5 (0.84%) Hedge funds
12 4 (0.67%) BYOD
12 4 (0.67%) EMC VNX
12 4 (0.67%) Fintech
12 4 (0.67%) NHS
12 4 (0.67%) PKI
13 3 (0.50%) IPTV
13 3 (0.50%) Video Editing
Operating Systems
1 389 (65.27%) Windows
2 144 (24.16%) Windows 7
3 123 (20.64%) Windows Server
4 121 (20.30%) Windows 10
5 57 (9.56%) Linux
6 55 (9.23%) Android
7 47 (7.89%) Windows Server 2012
8 43 (7.21%) Windows Server 2008
9 34 (5.70%) Unix
10 33 (5.54%) Apple iOS
11 31 (5.20%) Windows 8
12 30 (5.03%) Mac OS X
13 29 (4.87%) Mac OS
14 28 (4.70%) Windows XP
15 22 (3.69%) Windows Server 2003
16 11 (1.85%) Red Hat Enterprise Linux
17 8 (1.34%) Solaris
18 7 (1.17%) Windows Vista
19 6 (1.01%) CentOS
20 4 (0.67%) Windows Mobile
Processes & Methodologies
1 115 (19.30%) ITIL
2 37 (6.21%) Migration
3 31 (5.20%) Service Delivery
4 27 (4.53%) Service Management
5 26 (4.36%) ITSM
6 24 (4.03%) Mobile Device Management
7 19 (3.19%) Incident Management
8 17 (2.85%) Problem Management
9 16 (2.68%) Time Management
10 15 (2.52%) Project Management
11 13 (2.18%) Change Management
12 11 (1.85%) Asset Management
12 11 (1.85%) Continuous Improvement
12 11 (1.85%) DevOps
12 11 (1.85%) Root Cause Analysis
13 10 (1.68%) ITIL V3
14 9 (1.51%) Break/Fix
14 9 (1.51%) Change Control
15 8 (1.34%) Infrastructure Management
15 8 (1.34%) Software Deployment
Programming Languages
1 38 (6.38%) SQL
2 27 (4.53%) PowerShell
3 23 (3.86%) Java
4 20 (3.36%) Python
5 11 (1.85%) Bash Shell
6 10 (1.68%) Perl
7 9 (1.51%) Shell Script
8 8 (1.34%) C#
9 5 (0.84%) C++
9 5 (0.84%) PL/SQL
10 2 (0.34%) C
11 1 (0.17%) JavaScript
11 1 (0.17%) Korn
11 1 (0.17%) T-SQL
11 1 (0.17%) VB
11 1 (0.17%) VBA
11 1 (0.17%) VBScript
11 1 (0.17%) X++
Qualifications
1 67 (11.24%) Security Cleared
2 47 (7.89%) SC Cleared
3 45 (7.55%) Microsoft Certification
4 30 (5.03%) Cisco Certification
5 23 (3.86%) MCSE
6 22 (3.69%) Degree
7 19 (3.19%) CCNA
7 19 (3.19%) DV Cleared
8 16 (2.68%) MCSA
9 14 (2.35%) CCNP
10 13 (2.18%) ITIL Certification
11 11 (1.85%) DBS Check
11 11 (1.85%) MCP
12 9 (1.51%) MCITP
13 7 (1.17%) MCDST
14 4 (0.67%) CCIE
14 4 (0.67%) Computer Science Degree
14 4 (0.67%) Network+ Certification
15 3 (0.50%) JNCIS
15 3 (0.50%) RHCE
Quality Assurance & Compliance
1 31 (5.20%) SLA
2 4 (0.67%) PCI DSS
2 4 (0.67%) QA
3 2 (0.34%) ISO 8583
3 2 (0.34%) ISO/IEC 27001
4 1 (0.17%) AS 2805
4 1 (0.17%) Cyber Essentials
4 1 (0.17%) Disclosure Scotland
4 1 (0.17%) Government Security Classifications
4 1 (0.17%) HMG Security Policy Framework
4 1 (0.17%) MiFID
4 1 (0.17%) PMO
System Software
1 231 (38.76%) Active Directory
2 39 (6.54%) VMware Infrastructure
3 21 (3.52%) Hyper-V
4 18 (3.02%) vSphere
5 17 (2.85%) XenApp
6 11 (1.85%) VMware ESXi
7 9 (1.51%) Virtual Desktop
7 9 (1.51%) XenDesktop
8 7 (1.17%) Microsoft App-V
9 6 (1.01%) Virtual Machines
10 4 (0.67%) Terminal Services
11 3 (0.50%) BitLocker
11 3 (0.50%) NFS
11 3 (0.50%) XenServer
12 2 (0.34%) IAG
12 2 (0.34%) vCloud
12 2 (0.34%) VMware Workstation
13 1 (0.17%) iptables
13 1 (0.17%) LXC
13 1 (0.17%) RACF
Systems Management
1 72 (12.08%) SCCM
2 12 (2.01%) Jamf Pro
3 11 (1.85%) AirWatch
4 8 (1.34%) Netcool
4 8 (1.34%) OpenView Configuration Management
5 7 (1.17%) NetBackup
6 6 (1.01%) Cisco Prime
6 6 (1.01%) Microsoft Data Protection Manager
7 5 (0.84%) CA Single Sign-On
8 4 (0.67%) Ansible
8 4 (0.67%) Forefront Identity Manager
8 4 (0.67%) Nagios
8 4 (0.67%) Terraform
8 4 (0.67%) TIBCO Hawk
8 4 (0.67%) TrustSec
8 4 (0.67%) vCenter Server
9 3 (0.50%) Backup Exec
10 2 (0.34%) Control-M
10 2 (0.34%) DameWare
10 2 (0.34%) Tivoli
Vendors
1 199 (33.39%) Microsoft
2 108 (18.12%) Cisco
3 82 (13.76%) VMware
4 75 (12.58%) Citrix
5 71 (11.91%) Apple
6 53 (8.89%) HP
7 27 (4.53%) Bloomberg
7 27 (4.53%) Oracle
8 22 (3.69%) Reuters
9 18 (3.02%) Juniper
10 15 (2.52%) F5
11 14 (2.35%) Dell
11 14 (2.35%) Meraki
12 12 (2.01%) Avaya
12 12 (2.01%) CheckPoint
12 12 (2.01%) McAfee
12 12 (2.01%) TIBCO
13 11 (1.85%) Lotus
13 11 (1.85%) ServiceNow
13 11 (1.85%) Splunk