Period
to

The median contractor rate for a Support Engineer was £250 per day in advertised job vacancies in London during the 6 months to 30 June 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > London
6 months to
30 Jun 2022
Same period 2021 Same period 2020
Rank 210 338 199
Rank change year-on-year +128 -139 +23
Contract jobs requiring a Support Engineer 528 170 217
As % of all contract jobs advertised in London 1.34% 0.62% 1.24%
As % of the Job Titles category 1.44% 0.67% 1.32%
Number of daily rates quoted 393 117 154
10th Percentile £143 £140 £128
25th Percentile £180 £181 £135
Median daily rate (50th Percentile) £250 £255 £200
Median % change year-on-year -1.96% +27.50% -
75th Percentile £388 £365 £374
90th Percentile £475 £465 £506
England median daily rate £215 £200 £190
% change year-on-year +7.50% +5.26% -5.00%
Number of hourly rates quoted 21 10 10
10th Percentile £12.50 £13.31 £13.95
25th Percentile £15.75 £13.88 £15.63
Median hourly rate £23.91 £15.00 £22.75
Median % change year-on-year +59.40% -34.07% +21.66%
75th Percentile £27.75 £17.68 £25.00
90th Percentile £43.75 £23.08 £28.57
England median hourly rate £19.00 £16.00 £17.50
% change year-on-year +18.75% -8.57% +6.06%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 36,587 25,263 16,395
% of contract IT jobs with a recognized job title 92.87% 92.84% 93.65%
Number of daily rates quoted 26,902 18,202 11,853
10th Percentile £375 £350 £313
25th Percentile £475 £425 £413
Median daily rate (50th Percentile) £575 £525 £513
Median % change year-on-year +9.52% +2.44% +2.50%
75th Percentile £688 £638 £613
90th Percentile £788 £713 £700
England median daily rate £538 £500 £475
% change year-on-year +7.50% +5.26% -
Number of hourly rates quoted 368 248 193
10th Percentile £16.25 £15.00 £14.26
25th Percentile £22.00 £20.14 £19.00
Median hourly rate £35.25 £32.42 £31.72
Median % change year-on-year +8.73% +2.21% +55.39%
75th Percentile £51.55 £51.13 £47.83
90th Percentile £67.50 £66.50 £62.65
England median hourly rate £24.00 £21.00 £19.50
% change year-on-year +14.29% +7.69% +3.86%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 30 June 2022.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 30 June 2022.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 30 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +52 113 £250 -13.79% 35
West London +2 15 £170 +27.10% 16
South London -3 10 £200 +37.93% 3
East London -9 5 £170 -21.84% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 30 June 2022, Support Engineer contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 335 (63.45%) Windows
2 238 (45.08%) Microsoft 365
3 196 (37.12%) Microsoft
4 164 (31.06%) Active Directory
5 124 (23.48%) Windows 10
6 118 (22.35%) Social Skills
7 110 (20.83%) Finance
8 95 (17.99%) Microsoft Office
9 82 (15.53%) SCCM
10 80 (15.15%) Azure
11 69 (13.07%) Windows Server
12 66 (12.50%) Cisco
13 61 (11.55%) ITIL
13 61 (11.55%) Citrix
14 59 (11.17%) VMware
14 59 (11.17%) Windows 7
15 56 (10.61%) Apple
16 54 (10.23%) Incident Management
17 47 (8.90%) Security Cleared
17 47 (8.90%) Microsoft Intune
17 47 (8.90%) Problem-Solving
18 44 (8.33%) PowerShell
19 42 (7.95%) SharePoint
20 39 (7.39%) Android
20 39 (7.39%) VMware Infrastructure
20 39 (7.39%) SC Cleared
21 37 (7.01%) Mac OS
22 36 (6.82%) ServiceNow
22 36 (6.82%) Asset Management
23 34 (6.44%) Firewall

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (7.95%) SharePoint
2 17 (3.22%) Skype for Business
3 16 (3.03%) MS Exchange
4 12 (2.27%) Confluence
5 4 (0.76%) Blackberry Enterprise Server
5 4 (0.76%) IIS
6 3 (0.57%) Exchange Server 2013
6 3 (0.57%) IBM Notes
6 3 (0.57%) Tomcat
7 2 (0.38%) Apache
7 2 (0.38%) CMS
7 2 (0.38%) nginx
7 2 (0.38%) NServiceBus
8 1 (0.19%) Exchange Server 2007
8 1 (0.19%) Exchange Server 2010
Applications
1 95 (17.99%) Microsoft Office
2 16 (3.03%) Microsoft Excel
3 6 (1.14%) Microsoft PowerPoint
4 3 (0.57%) Acrobat
4 3 (0.57%) Microsoft Project
4 3 (0.57%) MS Visio
Business Applications
1 4 (0.76%) Fidessa
2 3 (0.57%) Eikon
2 3 (0.57%) Remedy ITSM
3 2 (0.38%) Dynamics CRM
3 2 (0.38%) Payment Gateway
3 2 (0.38%) Refinitiv Enterprise Platform
3 2 (0.38%) RMDS
4 1 (0.19%) Elite 3E
4 1 (0.19%) Magento
4 1 (0.19%) Sage X3
4 1 (0.19%) Salesforce.com CRM
Cloud Services
1 238 (45.08%) Microsoft 365
2 80 (15.15%) Azure
3 34 (6.44%) Azure Active Directory
4 25 (4.73%) AWS
4 25 (4.73%) OneDrive
5 19 (3.60%) Google Workspace
5 19 (3.60%) SaaS
6 12 (2.27%) IaaS
6 12 (2.27%) Mimecast
7 8 (1.52%) Slack
8 7 (1.33%) Power Platform
9 6 (1.14%) PaaS
9 6 (1.14%) PowerApps
10 5 (0.95%) Serverless
10 5 (0.95%) Trello
11 4 (0.76%) Bloomreach
11 4 (0.76%) Power Automate
12 3 (0.57%) Azure Functions
12 3 (0.57%) Azure Logic Apps
12 3 (0.57%) ShareGate
Communications & Networking
1 34 (6.44%) Firewall
2 31 (5.87%) LAN
3 29 (5.49%) DNS
4 28 (5.30%) VoIP
5 24 (4.55%) VPN
6 23 (4.36%) WAN
7 22 (4.17%) DHCP
8 20 (3.79%) TCP/IP
9 19 (3.60%) Skype
10 16 (3.03%) Wireless
11 14 (2.65%) SAN
12 12 (2.27%) Internet
13 11 (2.08%) Cisco IOS
14 10 (1.89%) Telepresence
14 10 (1.89%) Wi-Fi
15 9 (1.70%) WLAN
16 8 (1.52%) WebEx
17 6 (1.14%) IP Telephony
18 5 (0.95%) NAS
18 5 (0.95%) Network Security
Database & Business Intelligence
1 18 (3.41%) SQL Server
2 5 (0.95%) MySQL
3 4 (0.76%) Relational Database
4 3 (0.57%) Data Warehouse
4 3 (0.57%) Elasticsearch
5 2 (0.38%) Azure SQL Data Warehouse
5 2 (0.38%) Oracle Reports
5 2 (0.38%) Redis
5 2 (0.38%) Tableau
6 1 (0.19%) Adabas
6 1 (0.19%) DB2
6 1 (0.19%) DTS
6 1 (0.19%) MongoDB
6 1 (0.19%) Oracle Database
6 1 (0.19%) Oracle Database 12c
6 1 (0.19%) Power BI
6 1 (0.19%) SQL Server Integration Services
6 1 (0.19%) SQL Server Reporting Services
6 1 (0.19%) Squirro
Development Applications
1 22 (4.17%) JIRA
2 5 (0.95%) TeamCity
3 4 (0.76%) Git (software)
4 3 (0.57%) Hudson
4 3 (0.57%) Jenkins
5 2 (0.38%) AutoIt
6 1 (0.19%) Bitbucket
6 1 (0.19%) git-flow
6 1 (0.19%) GitLab
6 1 (0.19%) Octopus Deploy
6 1 (0.19%) SonarQube
6 1 (0.19%) Sonatype Nexus
General
1 118 (22.35%) Social Skills
2 110 (20.83%) Finance
3 28 (5.30%) Public Sector
4 27 (5.11%) Banking
5 26 (4.92%) Analytical Skills
6 21 (3.98%) Financial Institution
6 21 (3.98%) French Language
7 11 (2.08%) Legal
8 10 (1.89%) Telecoms
9 9 (1.70%) Law
9 9 (1.70%) Presentation Skills
10 7 (1.33%) Front Office
11 6 (1.14%) Investment Banking
12 5 (0.95%) Documentation Skills
12 5 (0.95%) Games
13 4 (0.76%) Advertising
13 4 (0.76%) Back Office
13 4 (0.76%) Manufacturing
13 4 (0.76%) Marketing
14 3 (0.57%) Retail
Libraries, Frameworks & Software Standards
1 5 (0.95%) 802.1X
1 5 (0.95%) Elastic Stack
2 4 (0.76%) Node.js
2 4 (0.76%) React
2 4 (0.76%) Unreal Engine
3 3 (0.57%) CSS
4 2 (0.38%) .NET
4 2 (0.38%) FIX Protocol
4 2 (0.38%) Kafka
4 2 (0.38%) LEMP Stack
4 2 (0.38%) RabbitMQ
4 2 (0.38%) SAML
5 1 (0.19%) Backbone.js
5 1 (0.19%) D3.js
5 1 (0.19%) JSON
5 1 (0.19%) LAMP
5 1 (0.19%) Middleware
5 1 (0.19%) REST
5 1 (0.19%) WebRTC
5 1 (0.19%) XMPP
Miscellaneous
1 34 (6.44%) Video Conferencing
2 24 (4.55%) Data Centre
3 13 (2.46%) iPhone
4 12 (2.27%) Self-Motivation
5 11 (2.08%) Blackberry
5 11 (2.08%) Hedge funds
6 10 (1.89%) Linux Command Line
7 9 (1.70%) Client/Server
7 9 (1.70%) Data Protection Act
7 9 (1.70%) PKI
8 8 (1.52%) Management Information System
9 7 (1.33%) Foreign Exchange (FX)
9 7 (1.33%) Hybrid Cloud
9 7 (1.33%) iPad
9 7 (1.33%) NHS
9 7 (1.33%) Smartphone
9 7 (1.33%) User Experience
10 4 (0.76%) Clustering
10 4 (0.76%) Driving Licence
11 3 (0.57%) Low-Code
Operating Systems
1 335 (63.45%) Windows
2 124 (23.48%) Windows 10
3 69 (13.07%) Windows Server
4 59 (11.17%) Windows 7
5 39 (7.39%) Android
6 37 (7.01%) Mac OS
7 34 (6.44%) Apple iOS
8 32 (6.06%) Linux
9 15 (2.84%) Mac OS X
10 14 (2.65%) Unix
10 14 (2.65%) Windows Server 2016
11 10 (1.89%) Windows 8
12 9 (1.70%) Windows Server 2019
13 8 (1.52%) Windows Server 2012
14 6 (1.14%) Windows Server 2008
15 4 (0.76%) Windows XP
16 3 (0.57%) CentOS
16 3 (0.57%) VMS
17 2 (0.38%) Oracle Linux
17 2 (0.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 61 (11.55%) ITIL
2 54 (10.23%) Incident Management
3 47 (8.90%) Problem-Solving
4 36 (6.82%) Asset Management
5 33 (6.25%) Migration
6 30 (5.68%) Change Management
7 28 (5.30%) Infrastructure Engineering
8 25 (4.73%) Service Management
9 24 (4.55%) Service Delivery
10 22 (4.17%) Cybersecurity
11 20 (3.79%) ITSM
12 19 (3.60%) DevOps
13 17 (3.22%) Patch Management
13 17 (3.22%) Problem Management
14 16 (3.03%) Break/Fix
15 14 (2.65%) Decision-Making
15 14 (2.65%) Mobile Device Management
15 14 (2.65%) Server Patching
16 13 (2.46%) Agile
16 13 (2.46%) Configuration Management
Programming Languages
1 44 (8.33%) PowerShell
2 30 (5.68%) SQL
3 27 (5.11%) Python
4 14 (2.65%) Java
5 12 (2.27%) C#
6 9 (1.70%) Bash
7 7 (1.33%) JavaScript
7 7 (1.33%) Perl
8 5 (0.95%) C
9 4 (0.76%) AWK
9 4 (0.76%) sed
9 4 (0.76%) VB
10 3 (0.57%) Shell Script
11 2 (0.38%) PHP
11 2 (0.38%) PL/SQL
11 2 (0.38%) R
12 1 (0.19%) Go
12 1 (0.19%) Ruby
12 1 (0.19%) T-SQL
12 1 (0.19%) VBScript
Qualifications
1 47 (8.90%) Security Cleared
2 39 (7.39%) SC Cleared
3 17 (3.22%) Degree
4 15 (2.84%) ITIL Foundation Certificate
5 8 (1.52%) Microsoft Certification
6 7 (1.33%) Cisco Certification
7 6 (1.14%) CCA
8 5 (0.95%) CCNA
9 4 (0.76%) CTC Cleared
9 4 (0.76%) DBS Check
9 4 (0.76%) MCP
10 3 (0.57%) CCNP
10 3 (0.57%) Computer Science Degree
10 3 (0.57%) DV Cleared
10 3 (0.57%) ITIL Certification
10 3 (0.57%) MCSA
11 2 (0.38%) BPSS Clearance
11 2 (0.38%) CEH
11 2 (0.38%) CISSP
12 1 (0.19%) Oracle Certification
Quality Assurance & Compliance
1 26 (4.92%) SLA
2 12 (2.27%) QA
3 7 (1.33%) Accessibility
4 3 (0.57%) Sarbanes-Oxley
5 2 (0.38%) GDPR
5 2 (0.38%) WCAG
6 1 (0.19%) ISO/IEC 27001
6 1 (0.19%) PCI DSS
System Software
1 164 (31.06%) Active Directory
2 39 (7.39%) VMware Infrastructure
3 11 (2.08%) vSphere
4 10 (1.89%) Hyper-V
5 8 (1.52%) Docker
6 7 (1.33%) Virtual Servers
7 5 (0.95%) Virtual Desktop
7 5 (0.95%) Virtual Machines
7 5 (0.95%) XenApp
8 4 (0.76%) XenDesktop
9 3 (0.57%) BitLocker
9 3 (0.57%) VMware ESXi
10 2 (0.38%) Citrix Hypervisor
10 2 (0.38%) Terminal Services
11 1 (0.19%) Microsoft App-V
11 1 (0.19%) ProxySG
11 1 (0.19%) VMware Server
Systems Management
1 82 (15.53%) SCCM
2 47 (8.90%) Microsoft Intune
3 17 (3.22%) Jamf Pro
4 10 (1.89%) Single Sign-On
5 7 (1.33%) Ansible
6 5 (0.95%) Kubernetes
6 5 (0.95%) SCOM
7 4 (0.76%) Active Directory Federation Services
7 4 (0.76%) Terraform
8 3 (0.57%) AirWatch
8 3 (0.57%) Grafana
8 3 (0.57%) Kibana
8 3 (0.57%) Microsoft Clustering
8 3 (0.57%) Nessus
8 3 (0.57%) SCOrch
9 2 (0.38%) Netcool
9 2 (0.38%) Norton AntiVirus
9 2 (0.38%) Opscode Chef
9 2 (0.38%) Prometheus
9 2 (0.38%) RSA Archer
Vendors
1 196 (37.12%) Microsoft
2 66 (12.50%) Cisco
3 61 (11.55%) Citrix
4 59 (11.17%) VMware
5 56 (10.61%) Apple
6 36 (6.82%) ServiceNow
7 27 (5.11%) HP
8 21 (3.98%) Oracle
9 20 (3.79%) Bloomberg
10 17 (3.22%) Google
11 14 (2.65%) Dell
12 13 (2.46%) Meraki
12 13 (2.46%) Palo Alto
12 13 (2.46%) Polycom
13 12 (2.27%) Avaya
13 12 (2.27%) Okta
13 12 (2.27%) Remedy
14 11 (2.08%) Adobe
14 11 (2.08%) Juniper
14 11 (2.08%) Reuters