Service Delivery Manager Contracts with Hybrid/Remote/WFH Options

Service Delivery Manager
UK > Work from Home

The median Service Delivery Manager daily rate for remote or hybrid work is £430, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 285 323 414
Rank change year-on-year +38 +91 +129
Contract jobs requiring a Service Delivery Manager 19 22 63
As % of all contract jobs with a WFH option 0.19% 0.14% 0.24%
As % of the Job Titles category 0.20% 0.15% 0.26%
Number of daily rates quoted 15 14 52
10th Percentile £364 £333 £351
25th Percentile £400 £400 £409
Median daily rate (50th Percentile) £430 £468 £525
Median % change year-on-year -8.02% -10.95% +5.00%
75th Percentile £549 £538 £600
90th Percentile £588 £573 £750
UK median daily rate £450 £450 £540
% change year-on-year - -16.67% +8.00%
Number of hourly rates quoted 2 2 1
10th Percentile £31.75 - -
25th Percentile £38.13 £70.97 £56.25
Median hourly rate £50.00 £71.93 £57.50
Median % change year-on-year -30.49% +25.10% -
75th Percentile £60.63 £72.90 £58.75
90th Percentile £66.25 - -
UK median hourly rate £50.00 £30.00 £12.95
% change year-on-year +66.67% +131.66% -

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Service Delivery Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Service Delivery Manager trend for jobs with Hybrid/Remote/WFH options

Service Delivery Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Service Delivery Manager.

Service Delivery Manager daily rate for jobs with a WFH option

Service Delivery Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Service Delivery Manager over the 6 months to 1 May 2025.

Service Delivery Manager daily rate histogram for jobs with a WFH option

Service Delivery Manager
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Service Delivery Manager.

Service Delivery Manager hourly rate for jobs with a WFH option

Service Delivery Manager
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with remote working options citing Service Delivery Manager over the 6 months to 1 May 2025.

Service Delivery Manager hourly rate histogram for jobs with a WFH option

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, Service Delivery Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Delivery Manager in the job title.

1 19 (100.00%) Service Delivery
2 15 (78.95%) ITIL
3 9 (47.37%) Service Management
3 9 (47.37%) Social Skills
4 5 (26.32%) Continuous Improvement
5 4 (21.05%) SLA
5 4 (21.05%) Telecoms
5 4 (21.05%) Banking
6 3 (15.79%) Retail
6 3 (15.79%) Risk Management
6 3 (15.79%) Data Analysis
6 3 (15.79%) Finance
6 3 (15.79%) ITSM
6 3 (15.79%) ITIL Certification
6 3 (15.79%) Analytical Skills
6 3 (15.79%) Line Management
6 3 (15.79%) Analytical Mindset
6 3 (15.79%) Decision-Making
6 3 (15.79%) Data-Driven Decision Making
6 3 (15.79%) SIAM
6 3 (15.79%) Customer Experience
6 3 (15.79%) Customer Service
7 2 (10.53%) Contract Negotiation
7 2 (10.53%) Microsoft 365
7 2 (10.53%) ServiceNow
7 2 (10.53%) JIRA
7 2 (10.53%) Problem Management
7 2 (10.53%) Security Cleared
7 2 (10.53%) Microsoft
7 2 (10.53%) Change Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.26%) Spreadsheet
Cloud Services
1 2 (10.53%) Microsoft 365
2 1 (5.26%) AWS
2 1 (5.26%) Azure
2 1 (5.26%) SaaS
Communications & Networking
1 1 (5.26%) Intranet
Development Applications
1 2 (10.53%) JIRA
General
1 9 (47.37%) Social Skills
2 4 (21.05%) Banking
2 4 (21.05%) Telecoms
3 3 (15.79%) Analytical Skills
3 3 (15.79%) Finance
3 3 (15.79%) Retail
4 1 (5.26%) Back Office
4 1 (5.26%) Billing
4 1 (5.26%) Influencing Skills
4 1 (5.26%) Legal
4 1 (5.26%) Manufacturing
4 1 (5.26%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (5.26%) SAP Basis
Miscellaneous
1 3 (15.79%) Analytical Mindset
2 1 (5.26%) Management Information System
2 1 (5.26%) Product Ownership
Operating Systems
1 1 (5.26%) Windows
1 1 (5.26%) Windows 10
Processes & Methodologies
1 19 (100.00%) Service Delivery
2 15 (78.95%) ITIL
3 9 (47.37%) Service Management
4 5 (26.32%) Continuous Improvement
5 3 (15.79%) Customer Experience
5 3 (15.79%) Customer Service
5 3 (15.79%) Data Analysis
5 3 (15.79%) Data-Driven Decision Making
5 3 (15.79%) Decision-Making
5 3 (15.79%) ITSM
5 3 (15.79%) Line Management
5 3 (15.79%) Risk Management
5 3 (15.79%) SIAM
6 2 (10.53%) Change Management
6 2 (10.53%) Contract Negotiation
6 2 (10.53%) Problem Management
7 1 (5.26%) Facilities Management
7 1 (5.26%) Incident Management
7 1 (5.26%) Performance Management
7 1 (5.26%) Stakeholder Engagement
Qualifications
1 3 (15.79%) ITIL Certification
2 2 (10.53%) Security Cleared
3 1 (5.26%) BPSS Clearance
3 1 (5.26%) DV Cleared
3 1 (5.26%) SC Cleared
Quality Assurance & Compliance
1 4 (21.05%) SLA
2 1 (5.26%) QA
System Software
1 1 (5.26%) Active Directory
Vendors
1 2 (10.53%) Microsoft
1 2 (10.53%) ServiceNow
2 1 (5.26%) SAP